everyone here is so awesome and friendly , they are the ONLY watch store in 772 treasure coast…read morearea. Very knowledgeable and very fast service

Good service, i needed a new battery for my watch the salesman took care and explained few more…read morethings. Good Experience. Thanks.

I brought 3 watches in for new batteries. I received my gold Gucci watch back with the gold Gucci…read moreclasp, which is on ALL Gucci replaced with a plain silver clasp and the crown, which is also on ALL Gucci watches with the Gucci insignia, was also replaced with a plain silver crown. When I called to challenge what had happened I was told that they deal with very high end diamonds and that this was just pennies to them. Never go back! Buyer beware. They are thieves and crooks!!

I contacted fixology after attempting go replace the battery on a coupe watches myself. I was left…read morewith one back I couldn't close and a pin that I couldn't reinsert on another. I emailed my questions and they responded quickly with a price to replace the pin and no charge to reattach the back. Who does that anymore!?? I arrived and the nice gentleman told me it would take just a few minutes. When I returned he handed both watches back, no charge. The pin just needed straightening, not replacing. I will definitely use Fixology again. Not because it was free, which is an amazing thing, but because even before that, he was fast to respond and friendly and courteous in person.

Most DEFINITELY an EXCELLENT Jeweler and Family Members!!…read moreAlways good and fast work.. I see them at the B&A Flea Market on Saturday or Sunday :) :) :) :)

Arnel is my go to for jewelry, watch batteries and repair. They are reasonable and accommodating…read moreand do great work. They also have a store on Monterey Road in Stuart that makes doing business with them very easy.

Just picked up a watch from Bennisson's purchased through Grailzee Auctions. Authentification…read moreprocess was easy and report was very helpful. When I went to pick up the watch the people were very helpful and answered all my questions. Communications throughout the process were very efficient

This was a terrible experience. I found Bennison on Yelp and was recommended due to being close to…read moremy home. Spoke with the matchmaker and stated that I would wind it, but would stop after awhile. I was winding it enough, so thought there might be loose screw or lube issue. He tested my watch on the bench and my watch was keeping acceptable time (+- 4), but they recommended a full overhaul for $700, which is crazy. Its a Selitta movement and only 3 years, so I thought he was trying to gauge me and wasnt addressing the issue. After goung back and forth and not get a good justification for full overhaul, I told him I wanted it back and took it to matchmaker in Gardens Mall. After a brief check the new watchmaker determined that there was a dislodged screw, in fact the entire rotor had moved, see pic. He took a closer look to assure there was no damaged and although there were a few nicks, he determined that the rotor screw became loose, which is rare, but fortunately no detrimental damage to the movement. After a quick fix, reseal and $100 later, the watch was in perfect working condition. I guarantee that the Bennison matchmaker didnt know what he was doing and in fact, his work could have really damaged the movement. Im not one to write a bad review, but this one was warranted! If you bring your timepiece here, proceed with caution, stay informed and bring your wallet.

Gabe is the most hospitable shop owner in Hobe Sound!! But he wants customers to know that he no…read morelonger repairs antique clocks. Gave it up about 10 years ago. He continues to work on watches (from changing batteries on Timex, etc.) to repairs on Rolex and Patek Philippe. He sells and repairs fine jewelry. He also works on French and English shelf clocks (small carriage size and larger). We met him the other the other day when we brought in an antique wall clock and he politely said that he stopped working on antique clocks about 10 years ago because they take so much time. All the while he was talking, he was unscrewing the clock works and telling us interesting things about it's age, the maker, and about working on time pieces. In the hour we were there having a fun conversation, he unbent a spindle, oiled everything that could have been keeping the clock from working, and explained how to hang it so that it had the best chance of keeping good time. We took it home, hung it on the wall and with a couple small adjustments to make it level, it has been keeping good time ever since. He asked that if I could get the word out that he doesn't fix old spring or weight driven clocks anymore, and I said I would. So there you have it. He'll work on wrist watches, pocket watches, pieces of jewelry or French carriage clock size or larger. GABE WAS WONDERFUL. I would trust him implicitly if I had a valuable watch. Alas, I only have an old wooden wall clock that is working again after 35 years of just hanging around being pretty.

Mr Gabe is incredible. Went in there to have him remove a few links from a new watch that I was…read moregifted. Left with my watch fitting great and a history lesson on watches worth way more than I paid :) thank you sir!

Well. I bought a pendant and chain. It was delivered on time. Not quite as big as thought but…read moregenerally what they promised.

Was in shop in August to sell a few ounces of 14K scrap. Quoted amount was about 50% of what the…read morecurrent 14k scrap value was. Gold has an instrinsic value not a subjective one, next shop quoted 75% of value and amount worked out to about $2,000.00 MORE. I also found the woman i dealt with Evasive about providing the price basis that I had to ask 3 Times to finally get, appeared she was trying to repeatedly provide total dollar amount rather than providing price being paid per ounce or pennyweight. Dissapointing in this small and usually friendly town.

Excellent service! Brian helped me sort through my mom's old pieces and was so helpful. Locals…read moretell me they've had a great reputation as a fair, well-run, family business. And that was my experience as well.

please whatever you do do NOT take any of your valuables to Joseph jewelry o r you will receive…read morecopies back. If you value your prize possessions stay out of this jewelry store. not all of their employees are honest. I feel the positive reviews are fake because everyone that i know that have use been to this place has negative response.

So, I had a rather unfortunate experience when I attempted to buy a watch battery replacement kit…read moreonline and tried to do it myself at home. Regrettably, my DIY efforts resulted in damaging my watch, leaving me quite disappointed with the outcome. Initially, I thought that purchasing a battery replacement kit and doing it myself would save time and money. However, upon opening the package, I realized that the process was more intricate than I had anticipated. The instructions seemed straightforward, but as I began disassembling the watch, I realized that I lacked the proper tools and expertise to handle such a delicate task. Despite my best efforts, I accidentally mishandled some components during the disassembly process, which led to irreversible damage to the watch's internal mechanisms. The frustration of having to see my once-functional timepiece in a non-working state was disheartening. (family heirloom). After the unfortunate mishap, I decided to take my watch to a professional jewelry store for repair. I went to different stores that either said it could not be fixed or charged me like I was buying a new watch until I Found VM Jewelry! Although I had to spend more money to fix the damage caused by my DIY attempt, it was a valuable lesson learned. I realized that watch battery replacement requires specialized skills and tools that professionals possess, and it's not something that should be attempted without the necessary expertise. From the moment I walked into the store, I was greeted warmly by the friendly staff. They listened attentively to my needs and quickly assessed the battery replacement requirements for my watch. The store had an impressive collection of timepieces and jewelry, which made the overall atmosphere quite appealing. The staff members were incredibly knowledgeable about various watch brands and models, making me feel confident that my timepiece was in good hands. They explained the process to me thoroughly and even offered some insightful tips for maintaining the watch's longevity. The battery replacement service was completed efficiently and within a short amount of time, which was very convenient for me. I appreciated that they took great care when handling my watch and made sure to keep it scratch-free during the process. Furthermore, the pricing for the battery replacement was reasonable and competitive compared to other stores I've visited in the past. I felt like I received excellent value for my money, which is always a positive factor when making such a transaction. Overall, my experience at this jewelry store was outstanding. The friendly and knowledgeable staff, quick and efficient service, and fair pricing all contributed to making this a positive and memorable visit. I will definitely return to this store for any future watch-related needs and wouldn't hesitate to recommend them to friends and family. If you're looking for a reliable and top-notch watch battery replacement service, I highly recommend giving this jewelry store a visit. In the end, I should have sought professional help from the beginning, as it would have saved me the trouble, expense, and disappointment of ruining my watch. I will certainly be more cautious in the future and avoid attempting such intricate tasks without proper guidance. If you find yourself in a similar situation, I highly recommend reaching out to THIS jewelry store to ensure your watch is handled by experts who can perform the battery replacement safely and efficiently. It's better to be safe than sorry when it comes to something as valuable and sentimental as a watch. 6 stars! support local mom-and-pop buisness ! :)

I stopped in to get the prongs tightened on my engagement ring and I was able to hangout and wait…read morewhile it was finished. Everyone was so friendly, my husband and I will definitely be back!

Friendly couple who have owned this business for years! They have an array of watches and jewelry…read morein their cases, and are great about turning around repairs in a timely fashion. It's very affordable to get watches repaired and will be completed in a flash! Very kind and friendly service and definitely a great place to get some repairs done on your favorite jewelry and watches!

Great service and extensive knowledge on anything from fine watchs to exceptional jewelry pieces…read more Over 50 years experience. I have been a customer over 40 years. I highly recommend to everyone that needs someone they can trust and exceptional value. A+