This is a great jewelry store! The owner Steve is so nice and his wife as well! They fixed a bunch…read moreof my jewelry so well! I talked to him about lab diamond earrings and he found exactly what I wanted so my husband bought them for me for Christmas. He told us the price was lower and he honored the lower price. What an honest business man! It is a pleasure to work with them!

I brought my movado in for new battery and he fixed my watch on both hands to work together and…read morecharged me $8 was all he was awesome don't hesitate to bring your watches jewelry the man is honest hardworking and absolutely Fair price. Can't beat it!!!

I came into Pandora a few days ago to see if I could get my ring fixed as it was tarnishing, and I…read morehad the protection plan. When I came in, an older woman, advised that because I was over my year that I could not get it fixed or replaced in store, but that I can contact the protection plan itself. I was a little bummed because I purchased my ring 14 months ago in Sunrise, Florida and was told that I can come anytime within two years to have it repaired if needed and the Treasure Coast mall is 30 minutes away from me so I felt like it was a wasted trip. I ended up filing my claim online and within 10 minutes they sent me an E gift card with the full amount of what I paid for the original ring, so that definitely made me happy. I tried to order a ring online however their website was down and I could not purchase online so I made a trip to the store this afternoon. I was helped immediately, by one of the store managers, Raisa, she was super sweet, super nice, great personality, very easy to work with and what I love the most is she actually listened to what I was trying to go for. I looked at several rings and decided on getting an engravable ring. I probably was in the store a good 15 minutes, a quick trip, which I love. I left with an amazing piece for a great price as well. Watching the interaction with the other store associates, they were very helpful as well and very nice with their customers. This particular location also have a self cleaning area, where you can bring your jewelry and you can get it cleaned at a little station, which I did the other day with my bracelets. I would definitely be coming back here very soon for other pieces. And when you're buying jewelry, always get that protection plan, it's def worth it.

This place do not help to do anything as to fix my Pandora bracelet that broke or replace it as per…read morethe young manager, they are only a franchise. I will never recommend this. Please travel almost 1 hour, and they did absolutely nothing.

They are experienced and detailed oriented. Customer service is superb and truly felt very valued…read moreas a customer. Recommended!

My husband tried to replace an earring that I lost. A gold hoop with a silver dolphin. It was…read morepurchased from Newitt Jewelers. We were under the impression that the earring was created by them and thought a matching earring could be made. They told him to send them $500 and they would try to match the earring. It couldn't be matched, they couldn't "find" a match anywhere, so my husband chose a pair of gold Claddagh earrings. They did not cost $500 and when my husband asked for a refund of the balance, he was denied. Nancy, the Manager, told him he would have to come into the store and make a purchase because they don't give refunds. We live in PA now, so that wasn't possible. My husband said that he purchased a lot of jewelry from them when we lived in Stuart and Nancy said he only spent $250. I have a jewelry box with quite a bit of jewelry from this store, so maybe it was only "worth" $250.00, but he spent a lot more than that. He bought estate jewelry, a diamond wedding band (which cost more than $250.00) , a few emerald pieces, earring and pendent sets, rings and bracelets. Nancy was extremely rude, unprofessional and condescending, denied the refund and said she didn't care if we gave them a bad review because they have lots of customers and didn't need our business and hung up on him. The "store policy" should have been explained before we gave them $500 and it was not. We trusted them because my husband did business with them for over 15 years.

I purchased some pearl earrings for my wife recently. Maria was very helpful during the process…read more My wife loved them.

I've been in this shop dozens of times thru the last 5 years, watched it changed thru the times…read more Today less employees, now masks, buzzers, cameras. Feel safe. They've taken anything I've brought in, one took them a couple months, ha, and returned them fixed, but always with that smile. They truly made me think they enjoyed finding that odd shaped stone for my sterling setting. Before Covid you'd stop in to say hi. Everyone was welcomed. Nice people.

Be very careful with these people! I purchased a ring on ebay for $3500. Days later, I was told…read morethey scratched the ruby while cleaning, and was offered a choice of replacement rubies, all of which looked inferior. I requested a refund, and received it. Several weeks later, I found the same item on ebay again for $2500. I told them I would buy it, and please e-mail me the appraisal, the next day, I was told they sold the ruby, but I could still buy the setting. Now, several months later, I find the exact ring on their website for $3500. I would not trust these people.

John Charles is excellent in reviewing value and being able to custom design jewlery to your own…read morespecifications. He has amazed me with all the work he has done for me. There isn't a problem he can't fix. He just was able to fix a bracelet that was tight on my arm and difficult to take off. No problem, John worked with me until he devised a solution to the problem and the bracelet now fits and looks as if it did when it was new. John is fair in his pricing and more importantly, a pleasure to work with.

John is very easy to work with. His jewelry is absolutely beautiful and he does amazing work. I…read morewould 100% recommend buying or customizing your jewelry here.

I was told my necklace would take a week to fix. Two days after I dropped it off the store closed…read moredown for a week with no phone call letting me know what's going on. I eventually was able to get ahold of them after 2 weeks and was told Terry had food poisoning and that they were waiting on "a part from Chicago to come in" does not make any sense seeing as it was just a chain link broken. Two days later I receive a call, letting me know my necklace is ready and less than a day later ITS BROKEN AGAIN

All I can say is I think this is a wonderful store. They have always gone out of their way to be…read morekind and considerate. I have had jewelry repaired there and they did a wonderful job.

Cute little local jewelry boutique in downtown Jensen! No high pressure sales but owner is friendly…read moreand happy to help if needed!

What a wonderful shop of unique affordable jewelry. The shop owner was awesome and even stepped…read moreout to take a family picture for us. I make jewelry and was impressed with the unique pieces. I am a bracelet girl and there were lots of them at affordable prices. I also loved the fob necklaces loaded with charms. I get down to this area pretty often and will be making a point to stop in whenever I can.