I brought 3 watches in for new batteries. I received my gold Gucci watch back with the gold Gucci…read moreclasp, which is on ALL Gucci replaced with a plain silver clasp and the crown, which is also on ALL Gucci watches with the Gucci insignia, was also replaced with a plain silver crown. When I called to challenge what had happened I was told that they deal with very high end diamonds and that this was just pennies to them. Never go back! Buyer beware. They are thieves and crooks!!

I contacted fixology after attempting go replace the battery on a coupe watches myself. I was left…read morewith one back I couldn't close and a pin that I couldn't reinsert on another. I emailed my questions and they responded quickly with a price to replace the pin and no charge to reattach the back. Who does that anymore!?? I arrived and the nice gentleman told me it would take just a few minutes. When I returned he handed both watches back, no charge. The pin just needed straightening, not replacing. I will definitely use Fixology again. Not because it was free, which is an amazing thing, but because even before that, he was fast to respond and friendly and courteous in person.

Well. I bought a pendant and chain. It was delivered on time. Not quite as big as thought but…read moregenerally what they promised.

Was in shop in August to sell a few ounces of 14K scrap. Quoted amount was about 50% of what the…read morecurrent 14k scrap value was. Gold has an instrinsic value not a subjective one, next shop quoted 75% of value and amount worked out to about $2,000.00 MORE. I also found the woman i dealt with Evasive about providing the price basis that I had to ask 3 Times to finally get, appeared she was trying to repeatedly provide total dollar amount rather than providing price being paid per ounce or pennyweight. Dissapointing in this small and usually friendly town.

Walked in without an appointment to get some jewelry repaired. I was immediately taken care of…read more with excellent pricing and fast service. Most importantly the work was beautifully done. I will definitely be back.

Very nice establishment, their jewelers have fixed several pieces for us already and we couldn't be…read morehappier! I highly recommend them! You wont get ripped off for wanting to replace old batteries for your watches!

So, I had a rather unfortunate experience when I attempted to buy a watch battery replacement kit…read moreonline and tried to do it myself at home. Regrettably, my DIY efforts resulted in damaging my watch, leaving me quite disappointed with the outcome. Initially, I thought that purchasing a battery replacement kit and doing it myself would save time and money. However, upon opening the package, I realized that the process was more intricate than I had anticipated. The instructions seemed straightforward, but as I began disassembling the watch, I realized that I lacked the proper tools and expertise to handle such a delicate task. Despite my best efforts, I accidentally mishandled some components during the disassembly process, which led to irreversible damage to the watch's internal mechanisms. The frustration of having to see my once-functional timepiece in a non-working state was disheartening. (family heirloom). After the unfortunate mishap, I decided to take my watch to a professional jewelry store for repair. I went to different stores that either said it could not be fixed or charged me like I was buying a new watch until I Found VM Jewelry! Although I had to spend more money to fix the damage caused by my DIY attempt, it was a valuable lesson learned. I realized that watch battery replacement requires specialized skills and tools that professionals possess, and it's not something that should be attempted without the necessary expertise. From the moment I walked into the store, I was greeted warmly by the friendly staff. They listened attentively to my needs and quickly assessed the battery replacement requirements for my watch. The store had an impressive collection of timepieces and jewelry, which made the overall atmosphere quite appealing. The staff members were incredibly knowledgeable about various watch brands and models, making me feel confident that my timepiece was in good hands. They explained the process to me thoroughly and even offered some insightful tips for maintaining the watch's longevity. The battery replacement service was completed efficiently and within a short amount of time, which was very convenient for me. I appreciated that they took great care when handling my watch and made sure to keep it scratch-free during the process. Furthermore, the pricing for the battery replacement was reasonable and competitive compared to other stores I've visited in the past. I felt like I received excellent value for my money, which is always a positive factor when making such a transaction. Overall, my experience at this jewelry store was outstanding. The friendly and knowledgeable staff, quick and efficient service, and fair pricing all contributed to making this a positive and memorable visit. I will definitely return to this store for any future watch-related needs and wouldn't hesitate to recommend them to friends and family. If you're looking for a reliable and top-notch watch battery replacement service, I highly recommend giving this jewelry store a visit. In the end, I should have sought professional help from the beginning, as it would have saved me the trouble, expense, and disappointment of ruining my watch. I will certainly be more cautious in the future and avoid attempting such intricate tasks without proper guidance. If you find yourself in a similar situation, I highly recommend reaching out to THIS jewelry store to ensure your watch is handled by experts who can perform the battery replacement safely and efficiently. It's better to be safe than sorry when it comes to something as valuable and sentimental as a watch. 6 stars! support local mom-and-pop buisness ! :)

I stopped in to get the prongs tightened on my engagement ring and I was able to hangout and wait…read morewhile it was finished. Everyone was so friendly, my husband and I will definitely be back!

We have been a customer since 2019, they have very professional and friendly staff. A 3rd party…read morecompany credit card allows you to make easy purchases which is convenient. They have a Nice clean store and Lifetime Warranty available as well! Owner is Very Friendly!! Excellent variety of jewelry of all occasions and clearance items throughout store with is really nice option as well!!

1 bc u have to!!! Wayyyyy overpriced. To do small…read moreClaw clasp repair for small was $200 & Large 400!!!! No wonder the store is always empty! Don't know how they stay in business!!!

i dealt with idc in psl for the last 11 years. i spent over 250,000 dollars between precious metals…read more, 2 rolex watch, 2 dia mond rings . ben the manager through me out of psl store because he accused me of badmouthing him and his staff. do not trust ben the manager. he is a swindler. he will ripp you off any way he can. they sold me a diamond ring and it is worthless. don't trust these people. i am reporting them to bbb

Stay away, find a jeweler that you can trust. I cannot tell you how much money I have spent with…read morethe folks, my last purchase was over $8K for a set of sapphire earrings. Long story short, she lost a diamond in one of the necklaces I had purchased for her, if it was set correctly it never should have come out, so now they want to screw me to have the damn thing fixed. They have seen me and my cash for the last time. You fools should have looked up your client before you shaft them. Where is the nearest Jareds, Kays, Reeds or any other jeweler but these clowns. Have a Happy 2026!!!

A Hidden Gem of a Pawn Shop!…read more I can't say enough good things about Colorado Pawn + Jewelry- PSL, Florida. From the moment I walked in, I was greeted with genuine warmth and professionalism. The shop is clean, organized, and full of great finds--from unique jewelry and electronics to vintage collectibles and tools. What really sets this place apart is the customer service. The staff is knowledgeable, honest, and incredibly helpful. Whether you're buying, selling, or pawning, they take the time to explain everything clearly and treat you with respect. Fair prices, trustworthy people, and an overall positive experience. Highly recommend to anyone looking for quality service and hidden treasures! The absolute best... The Port St Lucie team have done a great service for me and I recommend them to acquaintances, friends and family... I have the utmost confidence, gratitude and respect for Colorado Pawn and Jewelry.. 1

They helped me out while in a really rough spot. Even gave me some food :)…read more Wasn't able to give up everything I had but they worked with me best they could.