This was my first stay at this hotel and I will be back. When I made my original 2 day reservation, the response was sent via email right away. Later, I updated my reservation to add 2 more days so I called to see if the room was available. It was and my confirmation email was there when I hung up the phone. My sister had a special request due to a medical issue so she called them to make her reservation. Her special request was granted, no problem. They were very understanding. Well we did not want to come home (who does, right?) so on the last day we asked if we could stay for another night. Lacey, the manager, accommodated us just fine with the request.
The one thing I check out when I stay anywhere is the cleanliness of the room. I don't mind if a place is older, but I want clean. My room was absolutely top notch in cleanliness as well as my sisters. (Kudos to the cleaning staff!!) I was totally amazed at how clean they were. Also, they do not use those stinky, masking sprays during or after they clean, which was a total relief to my allergy nose and my asthmatic lungs. The room is very neutral, no smell, but again....VERY clean.
Also, it is the little things in life that can make you smile, such as having a soap dish on the bathroom sink and also in the shower, having a power strip in the room on the nightstand, having a towel rack in the bathroom in addition to the usual hook, a corkscrew supplied, super soft towels, a shower caddy, and tissues within reach almost everywhere (I had 2 boxes in my room and 1 in the bathroom). As a person with allergies, this can be very helpful The bed was very comfy and I had a king bed and it had 6 standard size pillows on it. I had a variation of pillows to choose from, soft, firm and in between. I had no problems finding a pillow to fit my sleeping needs.
The internet was fine once I hooked up to the correct one. The cell signal...well you are in Door County after all, so it can be hit or miss. I was able to use my cell phone when I needed to, but the signal varied from place to place on the property. This was not a big thing to me as I usually try to disconnect when I am in DC. I mostly used the internet and phone to communicate with my husband. Oh, and pinterest for crochet patterns.
The thing with being near woods is spider webs on the outdoor railings. It is a natural thing, but not something I really want to see. I have been staying in DC for over 30 years and I find this quite a bit. Here, it is rare that you see one and if you do, it is gone within a day or two.
Upon my arrival, I was hauling my small cooler up the stairs to my room. I have knee issues so I was taking one step at a time and struggling a bit with the cooler. Their was a cleaning person at the top of the stairs and he asked if he could help me in any way. That gesture was so kind and really was above and beyond his duties. I did not take him up on the offer, but again, it was a very kind offer.
As I stayed on the 2nd floor, I had the regular door that faces the back of the property, and a patio door that faces the front of the property. The back door has a screen door so I was able to have the doors open and the breeze flowed through my room very nicely.
Each day you get a 'goody bag' at your door. This includes towels, soap, shampoo, facial wipes, coffee, and cups. (I think I remembered everything) I love this idea, but actually I only dipped into 1 of my bags for towels and shampoo.
The owner, Gayle is a wonderful person. I got to sit and talk to her for quite awhile by myself one day and she is a great person and is very friendly. My sister and I also had time to chat with her on a couple of occasions, she is down to earth, a good business person and just down right friendly. Gayle is genuinely concerned about her guests and their stay.
The property was purchased in Oct 2016, so yes, they are under new management. However, they are very open and accommodating. read more