timing belt,water pump serpentine belt,tranny fluid and differential fluid all done as quoted …read more Fast and friendly, paid cash for discount, very satisfied that all was done correctly.

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

Their original estimate was a lil higher but ended up beating a quoted price we got elsewhere for…read morereplacement of an exhaust pipe by using an alternate to OEM part, which we were ok with being it's an older vehicle. We've had it for awhile now and have had no issues. The shop & guys were clean and professional. Appreciated they got us in quickly (within 1 day) despite being so busy.

I brought my car to this shop multiple times for an engine shaking issue and smoke coming from the…read moreexhaust. They replaced some hoses and told me the problem was fixed, but the car continued smoking afterward. I brought it back again, and they kept my vehicle for several days and drove it multiple times, only to tell me they "couldn't find anything wrong." Meanwhile, the original issue was still happening. At that point, I completely lost trust in this shop. Not only were they extremely expensive, but despite spending over $4,000 there, my vehicle issues only continued getting worse. The first time the vehicle stopped starting, I ended up replacing the starter myself. It started again afterward, but only lasted about a week before it stopped starting once more. That's when I finally decided to take it to the Jeep dealership for another inspection. I was then informed that the engine is now seized and I'm being quoted around $11,000 for a new engine. I'm extremely disappointed with the repeated misdiagnosis and lack of urgency regarding serious symptoms like engine shaking and exhaust smoke. Based on my experience, I would not recommend this shop to anyone.

Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

got the job done in a quick and timely matter and everything was correct, however they have some…read moresketchy business practices

Great service from Sammy's, Miguel was quick to respond and…read morequick to get the work done and at a great price!

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

I came here because yelp and GOOGLE stated that this where people came for emissions testing for…read moretheir vehicles. Thats is NOT true. Also, you have to actually approach someone at their respective office/s in order to get some help/assistance at the store. No warm welcome or greeting from any of the staff inside the shop, just blank and unwelcoming stares. Thank you to the gentleman who got me the address for the correct place for me to go to for my vehicle's need for services.

His service was A+. Very detailed in his qaulity of work and knew what he was doing . I would…read morerecommend him to anyone and his value was top notch.

From the owner: Welcome to general Mechanic Don Cruz ,we offer a wide range of automotive repair and preventive…read moremaintenance as well diagnosis to the comfort of your driveway at affordable prices. Don't let the big shops and big prices be the reason your car isn't on the road as it was intended. Call us today for a free estimate and availability. We are currently serving El mirage , surprise and sun city. You can find us on Instagram @Doncruzofficialaccount for some of our latest jobs ,note we just started on social media. Sincere regards Don Cruz.

Great experience! Friendly staff, fair pricing, and quick service. They replaced my crankshaft…read moresensor and had me back on the road in no time. Highly recommend.

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.