This pharmacy operates like all pharmacies used to years ago, personal service in a courteous…read morehelpful manner. I just call their phone number to refill existing prescriptions and they deliver them to me as I no longer drive. In the case there might be the need for info they will even call my medical provider. They are the best business I have dealt with in the last many years. They were able to handle transferring my existing prescriptions and set up delIvery to my home all done by phone.

I have been using this pharmacy for several because I think support local businesses is important…read more I've had several issues with medications not in stock, having to remind them of coupons that have been attached to prescriptions throughout several refills. I get that everyone is human. I never complained and continued to support this pharmacy. However, after today I am done. I need a specific medication for migraines that is taken monthly. I sent my refill in on the app like I always do. I went to pick it up and after waiting about 15 minutes they tell me I need a PA. I asked the tech, confused, "Since when?" She responded very rudely with, "Since now. You'll have to call your doctor tomorrow." I informed her that I never needed a PA before and it just seemed odd that I do now. I called my insurance and they fixed the issue right away. I go back in and they are already working on it, which is great. Then they tell me my coupon for my co-pay (which is $200) isn't working. I download a new one, activate it, and give them that. Still apparently isn't working. At this point I've been waiting inside the pharmacy for an hour and a half and they are technically closed. I'm now being told (by the same rude tech) that I'll have to try again tomorrow because... wait for it... THEY DO NOT EVEN HAVE IT IN STOCK. I would love to know why I wasn't informed of this from the start. Instead of being with my kids after working all day, I sat in a pharmacy for over an hour and a half for no reason. I'm officially done with Abeldt's and will be moving all mine and my family's prescriptions to Lufkin Pharmacy first thing in the morning. Editing to add: Spoke with Erika, a manager this morning. She was very kind and apologized for the situation. She made sure everything was taken care for today. I am still moving pharmacies, but appreciate all Erika did to help.

The photo department really let me down. Sent a photo order online at 6 pm and it said it would be…read moreready for pickup the same day. The next morning I received a notice that they cancelled my order. The machines were not working to print photo books. I was on my way to the event where I was taking the books and I had to scramble to send the books to the other Walgreens in Lufkin. Luckily the photo associate was able to handle my order immediately. He was amazing! I would definitely use the Walgreens on Frank Ave for all your photo needs.

The prescription drive though is horrible. There is no organization!!!! Be prepared to wait 30…read moreminutes or more just to pick up.

This is the absolute WORST pharmacy in Lufkin. No one is slower. No one less friendly. The lines…read moreare very long and there is no urgency. As for the store, everything is overpriced, disorganized, and dirty. It's obviously mismanaged. The only reason I use them is bc they keep stock of my ADHD meds as a national pharmacy.

My rating is based upon the customer service I received during my visit. Due to a family emergency…read moreI was forced to leave home without my prescription. Went to Pharmacy by advice from my Pharmacy to have them call her and she would transfer it to them to be filled. I went to CVS The pharmacist preceded to tell me that he could not get to my transfer until Sunday afternoon because he has up to 4 hours to transfer it and by then he would have others ahead of me to be filled. He didn't even offer me a one until it was do

We went to CVS Pharmacy on West Frank St. in Lufkin Tx. to pick up refills. We then went to the…read morefront register to pay for other items. We waited a while and no one came to help us so my wife went to the middle of the store and returned with a male clerk who Refused to check us out. He told us we we would have to self check out ( which we we not familiar with ) He was Very Rude !!

I just left CVS on Frank for the very last time.. the young lady in the drive through was extremely…read morerude and unwilling to help me solve an issue for my brother who is disabled. We have been using this pharmacy for at least 20 years, however, we will be requesting new prescriptions in order to change pharmacies. I spoke to the pharmacy manager on duty and he and another tech did willingly figure out my problem. He did apologize, however, the rude young lady only wanted to argue with me and never apologized for her actions.. also, she refused to give me her name or I would have used it in this review.

The pharmacy is drastically understaffed. I have been on hold for up to 20 minutes to speak to a…read morestaff member. In person the pharmacy has had lines to the front of the store and drive through line out to the street

The absolute worst treatment I have ever received from a staff of pharmacist... it wasn't until I…read morestarted getting prescribed ADHD medication that I started getting treated like a down right criminal. I understand the procedures needed to be taken with the recent shortage of supply, but continuing to question me every single month and TELLING me I am not prescribed those things or that they have no idea why it's not ready or why their computer doesn't have it "registered" is completely not my fault or job to know! The last 8 months that I have been getting my medication from them I have not left there ONCE without crying because of the way they treat me. Absolute DISGUSTING behavior from healthcare workers. Shame on you for ever making someone feel bad about needing certain medication. Can't even imagine how they treat other people. Do better.

Completely incompetent Staff. Over a week dealing with them filling the wrong prescription, while…read morenot filling the one actually needed! Every time we go in we get a different story, always blaming somebody else. The pharmacist David acts absolutely ridiculous as well. Also, don't try to call. I called 6 times and they didn't answer once, when I addressed that after driving in, they said "we get busy"

The last 2 times I have had to fill prescriptions, I have had to go into the store due to no one…read moreanswering the phone despite 5+ calls throughout the day or being out on hold over and over

This and maybe other Sam's changed their pay policy to purchase pizza in their eatery. Now you…read moremust use a smart phone to order and pay for a pizza. That lets me out. I do not pay with my phone. Management needs to know this policy sucks. Danny Willard, Nacogdoches, Texas

Food court if often dirty and has gone cashless and cashierless at the cafe as well. Very…read moreinconvenient and disappointing

Not to be confused with Wheelmart, which sells nothing but wheels. This place sells all kinds of…read morecar parts and other things, kind of everything really. Of course it's not a very good place to shop because it's a Walmart, and there's a lot of problems with it, and the employees are one of the main problems, but that can be said about almost any Walmart store. Altogether it's great that Lufkin has it, and it's always very busy, and there's a good reason for that because the prices are bargain basement, and even though you can't always find stuff like I said, it's good to have it here... even though it's an evil empire.

Went in for drink tonight with my friends. One forgot her ID and they denied us. Went back 5…read moreminutes later with all three ids proving we were 21+ and they still denied us. Do not recommend for drinks at any time of day. Products were good though