The photo department really let me down. Sent a photo order online at 6 pm and it said it would be…read moreready for pickup the same day. The next morning I received a notice that they cancelled my order. The machines were not working to print photo books. I was on my way to the event where I was taking the books and I had to scramble to send the books to the other Walgreens in Lufkin. Luckily the photo associate was able to handle my order immediately. He was amazing! I would definitely use the Walgreens on Frank Ave for all your photo needs.

The prescription drive though is horrible. There is no organization!!!! Be prepared to wait 30…read moreminutes or more just to pick up.

This is the absolute WORST pharmacy in Lufkin. No one is slower. No one less friendly. The lines…read moreare very long and there is no urgency. As for the store, everything is overpriced, disorganized, and dirty. It's obviously mismanaged. The only reason I use them is bc they keep stock of my ADHD meds as a national pharmacy.

My rating is based upon the customer service I received during my visit. Due to a family emergency…read moreI was forced to leave home without my prescription. Went to Pharmacy by advice from my Pharmacy to have them call her and she would transfer it to them to be filled. I went to CVS The pharmacist preceded to tell me that he could not get to my transfer until Sunday afternoon because he has up to 4 hours to transfer it and by then he would have others ahead of me to be filled. He didn't even offer me a one until it was do

The pharmacy is drastically understaffed. I have been on hold for up to 20 minutes to speak to a…read morestaff member. In person the pharmacy has had lines to the front of the store and drive through line out to the street

The absolute worst treatment I have ever received from a staff of pharmacist... it wasn't until I…read morestarted getting prescribed ADHD medication that I started getting treated like a down right criminal. I understand the procedures needed to be taken with the recent shortage of supply, but continuing to question me every single month and TELLING me I am not prescribed those things or that they have no idea why it's not ready or why their computer doesn't have it "registered" is completely not my fault or job to know! The last 8 months that I have been getting my medication from them I have not left there ONCE without crying because of the way they treat me. Absolute DISGUSTING behavior from healthcare workers. Shame on you for ever making someone feel bad about needing certain medication. Can't even imagine how they treat other people. Do better.

Still my favorite pharmacy! Everyone is always friendly and knowledgeable! A pharmacist ALWAYS…read morehas time for you and can answer just about any question! Love this pharmacy and love the people there!!

Laura Hernandez is the worst person to deal with up there. She is very rude and she makes you feel…read moreinadequate. Latoya is the best one to deal with. If I have to deal with Laura Hernandez, I'll try back later to be able to deal with somebody else.

I had a great experience at Walmart pharmacy today. The staff were kind and efficient. My…read moreprescription was ready and waiting for me. Janet spent extra time researching my insurance and a discount card I had which saved me hundreds of dollars. Thank you all! Tom

The staff hands down. I was in the Army for 7 years and am classified as a disabled veteran. Upon…read moretrying to fill a prescription for my spouse after her invasive shoulder surgery I get judged by my tattoos and put around the ringer. I get told that only 7 days of 14 can be filled because insurance won't pay for more than that, to easy, no insurance is being used I'm paying out of pocket and told that it'll be ready by 2:15 the whole prescription. Upon calling to ensure it's ready, Janet answers the phone asks a couple questions and the proceeds to hang up on me. So I go there to see what the deal is. I'm then told it was not even worked on because of some DEA law... I feel like the lady I talked to made it up so she can pocket the rest of the prescription because they are norcos(high street value) I'm contacting her immediate supervisor(I'm assuming she's the manager) Mr. Bonnano everyday until repercussions are received. The treatment I received simply because and in her words "unhappy with the service" is unprofessional. They obviously do not communicate with each other or else their stories would have all correlated.

This and maybe other Sam's changed their pay policy to purchase pizza in their eatery. Now you…read moremust use a smart phone to order and pay for a pizza. That lets me out. I do not pay with my phone. Management needs to know this policy sucks. Danny Willard, Nacogdoches, Texas

Food court if often dirty and has gone cashless and cashierless at the cafe as well. Very…read moreinconvenient and disappointing