Went today and he made me feel like the worst mother ever. If your child has no sugar at any time…read morethen he is the dentist for you. Also told me what need to be done right beside her which made her freak out. The staff was nice but that's the only pleasant thing from the visit.

I took my three kids to Dr. Guy and he was awful. He treated the kids pretty well but me…read moreterribly. I actually let my kids have sugar and he acted like it was the worst thing in the world. I cried after. The staff was nice, though. I would NEVER, NEVER go back. We LOVE Dr. Griffin.

At first I was agitated with this place. My son was complaining of a hurt tooth, but as a new…read morepatient an appointment was months out. The gal wasn't appearing very sympathetic about it and suggested calling the pediatric clinic in Lufkin. I signed up for the waitlist with Dr. Criss and got a text for a first come first serve cancellation 2 weeks earlier than scheduled. Yes!! This place only takes ERS dental coverage (ie state/college employees) and Medicaid, so if you don't have those it's out of pocket. The wait room is colorful and festive. There are iPads for the kids to play on as well. Check in process was quick. The actual dental staff was SO friendly and knew just how to work with my son (who's had some bad dental experiences). He is very hard to get to sit still and keep his hands to himself. (He'll push away the staff if he feels what they're doing hurts). The dental hygienist (by a miracle) got my son to keep his hands on his belly the entire time for her cleaning and exam. She even went out of her way to check our insurance to make sure he was due for a cleaning and it would be covered. (Confusion with my son having two dental plans previously). The hygienist patiently waited while my son picked out the perfect toothbrush for his cleaning bag. She chatted with him in language he understood about better brushing (which isn't easy with a newly turned 5 year old). I also watched the staff have incredible patience with a special needs client in the office that day. The child clearly had an aversion to being touched and compliant, but the staff rocked it with distractions. Dr. Criss was fabulous as well!! She listened to the problems, asked my son in his own words what was wrong and even helped us with other behavior issues (ie - finger sucking). Dr. Criss gave us tools and gadgets at no cost to take home and try. A plus was Dr. Cross grew up with our prior dentist (who's 5 hours away)! The world is a small place and we were blessed to find Dr. Criss here in Nacogdoches. I don't want anyone else to touch my son's teeth. I feel like she's set a new bar for my son to enjoy going to the dentist now.

Dr.Criss and her staff are the best staff i have ever encountered. Not only are they awesome to the…read morekids but the parents as well. I wouldnt choose any other dentist with my children teeth.

They took care of me. I was able to get a same day appointment and had all the work I needed done…read morein one sitting. Overall a pleasant experience. Took off a star for a lousy first impression; one girl was on the phone when I arrived and the other one just looked at me like it wasn't her job to greet people. Signed my name on the check-in form then I was in after my insurance was verified. The dentist came and did an initial evaluation then the same girl from the front came in to give me all my options and how much would be covered by my insurance. At no point was I pressured to get something done that I didn't need. I knew I needed to have what they recommended done. Once the work was approved I was moved to another room and the work was done after some waiting. The work was done well and I'm overall satisfied with Apex. Would recommend!

Paid in advance for a cleaning. Unfortunately it never happened. Doctor who tended to me was rude…read more After getting up from the chair in the exam room and walking out to the front desk, the lovely lady at the desk told me I was going to get my refund in 15 days... month later I have not received a refund. I've maintained contact with the front staff via email and unfortunately nothing has changed. Although I was told that some other charges were paid from my refund (which I didn't authorize) nor I was never sent a invoice for the difference. Unfortunately I am going to have to bring this matter up my financial institution and to the TSBDE. I feel for certain employees who actually care about you at this facility. The fact that they have to work with such less-than physicians.

Needed an emergency extraction and these guys came through so beautifully for the situation! They…read morewere professional and guided me painlessly through the ordeal! So grateful!

From the owner: Are you seeking a dental practice that can provide all the care your family needs in a warm, caring…read moreenvironment? Lufkin Family Dental serves patients in Lufkin and the surrounding communities with top quality, comfortable treatment. We offer a personalized approach to your oral health for everything you need to care for your smile under one roof. Our staff is lead by Derek Williams, DDS and takes the time to get to know our patients, explain any necessary procedures you may need and provide you with all the comforts of home. We want your experience with us to be as pleasant as possible. Every detail of our office, from scheduling your appointments to making sure you are relaxed during your treatments, is important to us. Whether you need a simple cleaning or a complete smile makeover, our friendly staff is here to help give you the smile you've always wanted while maintaining or improving optimal oral health. We offer: General Dentistry Cosmetic Treatments Dental Restorations Procedures for Children Dental Emergencies Orthodontics And more... We accept most dental insurance plans and even provide affordable, flexible payment options for non-insured patients. Be sure to visit our financials page for more information. Need one appointment for everyone? We provide family block appointments so you can get everyone in on the same day. Book your appointment online or call to schedule a consultation with us today!

Aspen dental is absolutely #1 in Lufkin,Tx! Best customer…read moreservice super friendly staff! Dr. Knox is the best I couldn't ask for a better dentist!

Edited to add: Received reply to review. I would like for them to publicly explain why our attempts…read moreto have the issue fixed were ignored and why it was sent to collections without any form of contact at all. The least you can do is tell everyone why our good faith was spit on. We've NEVER been sent to collections because we are honest people and very diligent about paying what we owe. You have put a stain on our credit and I expect that to be rectified. After refusing to use my insurance coverage for a fluoride treatment (100% covered), discovered they didn't bill my insurance at all! We were never contacted until they sent us to collections. My husband went to this branch several times to get this taken care of. He was assured the insurance would be billed. That was a LIE. Not once have they billed our insurance. This is a scam practice.

Once again Dr Keul to the rescue ! The same fantastic compassionate professional care - again - an…read moreurgent kind of situation- broke a tooth - examined thoroughly included me every step of the treatment plan - i knew it was going to need a crown - Dr Keul's expertise was Able to save the tooth ! And it must be said her light small hands - i could go on and on - tbh I hated having to go to the dentist - she makes it painless ! Thanks Element Dental ! Once again you exceed the rest !

Absolute lazy front office cannot determine an eligibility for a covered patient. Hygiene…read moreappointment cancelled due to the front office Lesley was too lazy to confirm eligibility for a covered patient. I ended up calling the insurance provider on a three-way call to fix this. The Insurance rep sent the information to the lazy Lesley to confirm. Never again will I or my family ever use elemental. Too bad, because I like their dentist and hygienist.

This was my second time getting a tooth implant. The first one was done 5 years ago and is doing…read moregreat. Dr Tate's qualifications and his skills are unmatched. I had an abscess in the jaw, which was dealt with nicely before I got the implant in stages. The staff is very cooperative . The conscious sedation part was so nice, I didn't even feel anything. For post operative care, Dr Tate was readily available. I'd recommended this place without any hesitation.

When my 17 year old daughter was in horrible pain from a bad experience with her wisdom tooth…read moreremoval (with another dentist), Dr. Tate saw her right away, and as a result, she had "almost no pain" the next day. She had been hurting for weeks- with pain medication- and what he did made her "all better" (her words). Cannot thank him enough! He's the best!

Dr. Ross and staff were wonderful! We were unhappy with another dentist in town, and asked a…read morefriend for a recommendation... it couldn't have went better, and I even received a compliment on how well my young sons' are brushing! That had never happened before...

I absolutely love this place, everyone is so sweet here and they do really good work and way more…read moreaffordable care here as well. they treat you so nicely and very informative. 10/10 I recommend this place to everyone. also you get a view of the outside and a cat will pop up time to time outside and it's cute to watch and focus on.

Dr Rose has been my dentist for more than 20 years. He is now my sons dentist as well. Definitely…read morethe best in Lufkin!!

Taylor is a gentleman, professional and an honest businessman. And a very good dentist with a very…read morecapable and accommodating staff.