I was referred by friends to this group of eye physicians. I needed cataract surgery and did not…read moreknow any ophthalmologists in Everett. I have been treated with great respect from the physicians, nurses, technologists and front office staff. This business is quality, professional, timely, and delivers outstanding care. I highly recommend Dr. Thomas W. Jones,III, and his entire staff!

I have been a patient of Physicians eye for 16 years. I had an appointment scheduled for end of…read moreMarch to have several large floaters removed from my left eye. I made the appointment on February 12 after my visit with Dr. Thomas Jones 111. I had financial assistance with Physicians Eye for several years.. I am 80 years old and needed the assistance for several years. About 10 days before surgery I got a phone call from the office saying the office no longer offered financial assistance so I would have to pay over $300 on day of surgery. I cannot afford to pay that amount. I was very upset as I had waited for this surgery for so long and now they were calling to say they didn't have financial assistance anymore. I feel that since I had the assistance when the doctor okayed the surgery they should have done the surgery. I asked to speak to the billing department.They confirmed that they no longer had the assistance. After all the years I was a patient and considering without the surgery my vision is very impacted.

Dr Jones has a well run practice and friendly staff. He successfully gave me PRK refractive…read moresurgery and I am still a happy to report 11 years later the results are still perfect. Thank you Dr Jones!

From the owner: LASIK Surgery Performed In Our State Of The Art Surgery Center…read more Comprehensive Eye Health Exams, Lasik Surgery, Cataract Surgery, Glaucoma, Macular Degeneration, Diabetic Eyecare.

I started with Dr Schrader a few years ago when I thought I had a detached retina. I was able to…read moreget in same day and Dr Schrader performed the most thorough eye exam I've ever had. I have been to many optometrists in the past, but none of them come close to Dr Schrader! He's incredibly knowledgeable, very thorough and has a great sense of humor.

Dr. Schrader just did my eye exam and won my future business as a result. I've been all over the…read moreworld, and I've seen a lot of optometrists, but never one that was this professional, calm, composed, and helpful. He was super easy to work with, very knowledgeable and honest (how often does that happen in business?), and gave me the clearest vision I've had since I was a child, bar none. The exam was quick and easy, without the dreaded limbo. You know what I mean? "2... 1.... no 2... uh, can you go back to 1? 2 again?" I could clearly tell the difference between the lenses in all but a few circumstances, and those took all of a few seconds to resolve. I typically leave my options open even when I find world-class practitioners, but a 30-year search ended today. I've found my optometrist for life.

I have been a faithful client at Physicians Gallery of Eyewear for many years and wanted to make…read moresure I sent them some love for such an amazing crew that I've always encountered and worked with. I purchased a new pair of glasses recently and worked with Sara in the Gallery. From start to finish she was proficient, very knowledgeable and extremely friendly. I felt comfortable trying on an endless array of glasses and she even helped me find a perfect pair for my face shape and personality. I'll be back!!

Had to knock on door and waited for sometime until someone came and finally opened the door even…read morethough there were two employees in the store an NO customers. Finally got in and found the selection was very poor. After describing what type of frame I was looking for, the sales person went outside of store and came back with 2 closeout frames one of which appeared to be missing part of the lower portion of frame. After compromising and selecting what was supposed to be discounted frames and lenses with no special coatings, the price was well over $400. A week later when I went to pick up my already paid for glasses the store was closed citing short staffing problems. The next day I came back and again found the store closed this time citing a staff meeting. W.T.F. It seems they had no problem staying open to take my money and now are not delivering product. The service was not great to start with and is getting much worse. It should not be my problem if they are having staffing issues. In fact if this persists I will pursuit other means to obtain the glasses that I paid for.

Very professional and I trust the staff there. Glasses can…read morebe expensive, but all optometry offices are. They're not pushy and try to sell you glasses.

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for…read moremy child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child's prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or returned my calls. As a parent, being ignored when you are concerned about your child's vision is unacceptable. This experience caused a lot of unnecessary stress and anxiety. I trusted this clinic with my child's eye care and left feeling unheard, dismissed, and deeply disappointed. I would never return and strongly warn other parents to look elsewhere.

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for…read moremy child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child's prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or returned my calls. As a parent, being ignored when you are concerned about your child's vision is unacceptable. This experience caused a lot of unnecessary stress and anxiety. I trusted this clinic with my child's eye care and left feeling unheard, dismissed, and deeply disappointed. I would never return and strongly warn other parents to look elsewhere.

I do not recommend. The service is at a very low level. It gives the impression that unprofessional…read morepeople who do not understand this work there. You always have to ask them for information after the inspection. They never tell you anything, no recommendations, no comments. If you ask them something, they are reluctant to tell you.

I don't know why I had such an issue. I've had over $2 million worth of surgeries by retina…read moreconsultants of Seattle specifically at the Everett location. And quite a few check ups and follow ups at the Seattle location. I called trying to see if I could set up with my new insurance at the Seattle location being I moved. I apparently owed $137 bill from the other location that I wasn't aware of so they sent me to collections and collections wants me to pay like $770 so I called to try and handle it personally with the two locations being I'm not even sure which one it was and constantly just talked down to talked rudely to put on hold three separate times having people pick up going have you been helped For me to be like I'm waiting on hold for somebody I'm not sure who only to be transferred to the Everett location that I was just physically at I don't know why everybody is so damn rude nowadays I literally went in with a smile on my face saying please thank you is it possible to leave a note for Dr. Warden or Ong Chin and they said yes but then once they found out, I owed the 137. They said we're not able to help you at all and I said I'm willing to pay the 137 no problem why are you guys so willing to just say go away I've had 13 eye surgeries by you guys do I not get some kind of respect for having my insurance cover all of those? It was over $2 million worth of insurance payments to cover all that as well as my license got taken away and Dr Scott Warden wasn't willing to sign the paperwork to let me get my monolithic license Even though I could pass all the tests he said now about five times so I'm very upset with retina consultants and I've been seeing them since like 2010 or something like that for diabetic treatments and again I've had 13 eye surgeries two retinal fusions on one eye scar tissue removal The whole nine and to be treated like this over the phone over $137 that I wasn't even aware wasn't paid is absolutely crazy. I've lost all respect for this business and it sucks because I really liked Dr. Ong Chin and warden was OK even though every single one of his appointments is a NASCAR appointment. You're lucky if you get 5 to 7 minutes to talk to him And he's in and out of three different appointments at once like how fast do they need to be how quick does the turnover need to be? I'm trying to get the information and records. I need to sue the company that caused my 70% blindness it's a five to $10 million lawsuit And they're not even willing to overlook or work with me to pay this $137 bill so I could talk to any of the doctors via a message even like what kind of world do we live in when you have to pay just to ask a two second question the the doctor who did 13 eye surgeries on you? Who are they the mafia like they were happy to try and schedule an appointment until they found out I owed 137 and I'm like well I'll pay that I'd still like to leave a message and again oh we can't do anything until that's paid and it's like dude I'm not paying 770 to armada or whatever the hell collections it is just to pay off 137 I owe you guys man what a joke I didn't even get a notice in the mail Probably have 4.5 stars cause 90% of their clients are elderly and just getting check ups I have 12 MAJOR surgeries and one simple one each one being 150-200k so I feel pretty let down by these guys at this point

All good! Nice staff and great doctors. Perfect all around. Busy place! Very clean rooms. Excellent…read moreequipment. Doctors know their stuff. Dr. Tyring MD is a wonderful doctor. If you have retina problems go there!

Overall, I have had an excellent experience with KP Everett. I find the staff courteous and…read morehelpful. I have had a few off experiences but I think that's to be expected anywhere you seek services for 10 years.

I am specifically giving the Everett KP Pharmacy staff 5 stars. Dorothea, David, all the wonderful…read morepatient young ladies who call out number after number for hours on end... let me put it this way, if you're sick and tired of being treated/mocked by the folks at the retail pharmacies: at the Kaiser Everett Pharmacy on Pine St (RIP Maple St) will make you feel like you're a patient, they work with you and your insurance always. they just get it. never have i had to worry that my meds wouldnt be ready. every time I've ever filled anywhere else, I've had to almost guarantee they'd find 6 different excuses as to why I couldn't fill my medicine. so if you like filling your meds at a pharmacy where you are treated like a human being, where people care and go above and beyond. then you will begin to appreciate the worlds greatest pharmacy staff ever assembled in the history of modern medicine, at the Everett Pine St Kaiser Perm. Thank you for the being you Everett KP!