Copied from my Google Review:…read more Fantastic business. Called them about an inspection for my car. Gentleman asked me to come to their business. Showed up. Gentleman asked to see my INS Card. Showed him the app that had my policy. He was kind enough to escort me to their waiting area. Another gentleman came in to collect my contact information and discuss different aspects of my car due to its age/mileage. Great and comfortable conversation. A 3rd gentleman came in the office to let me know my car was completed and collected payment. Was in and out in less than 10 minutes. Talk about service! Very policy folks that work there and quick about their service. I will be back to visit them in the future.

OVER PRICED!!!! $99.99 flat rate for an oil change on a small car…read moreThey will not get my business again

Very liable family oriented and very reasonable and not to pricey I recommend to the fullestread more

I go out of my way to the other side of town to get my oil changed here. The workers are always…read morevery professional and friendly and work quickly. This has been consistent for the past 12 year (so rare for a business in a growing city like Austin).

Honest, reliable, reasonably priced, trustworthy and friendly. They have worked on our domestic and…read moreeuro cars. A quick oil change, turned into a longtime customer. I wouldn't trust my car to anyone else!

Awesome service got the job done quickly and they were all very respectful. I WILL return!read more

As noted I had only had excellent experience previously at A&B. Ash - owner and business…read morecoordinator, went above and beyond to make things right. As a whole, a very reasonable and fair service provider. I think the high demand and turn over can let in some less than professional folks who are not fair mouthpieces for the business. I would feel confident in returning to service with the agreement to have another mechanic do the work.

Amazing work, excellent service & communication skill. Got a couple of delays but the reason for…read morethat is valid like shipping. Everyone was nice and friendly, and is willing to figure things out for those who is on a really tight schedule.10/10, highly recommend

Came in for an #alignment, but was told it wasn't necessary, so #MainLane didn't charge me the…read more$66.26 discounted rate w/referral from #DiscountTire, where I bought 4 tires at a great price point. It would have been $86.26. Super nice #Team: Cameron/service advisor, Jennifer/mgr, & great techs in the shop, Lance & Josh. So #stoked! Who doesn't #love #honest #business #owners?! Def HIGHLY RECOMMEND this shop! They do Oil Changes w/Synthetic for $65.79 (5 qts & filter) & do a 99 Point Inspection free, along w/the oil change, so you know how your car is operating. Plus... 5th #OilChange is gratis!!! #free

HONEST and COMPETENT Lance the mechanic is your guy. John is…read morevery friendly and responsive Got wheel bolts repaired after Discount Tires stripped them while helping me diagnose vibration issues. Asked Lance to look into vibration issue and he was the only one that discovered a bent rim and recommended where I could go to get it fixed. It didn't solve the vibration completely and they were willing to take another look - I was willing to pay them to balance it from me (instead of discount tire who do it free) but they said it's better to do road force balancing rather than take my money. Lance also confirmed it wasn't my wheel bearing after another shop was convinced it was (would have cost the another $KKK). They are honest and competent compared to dealership & import car repair shops Ive also tried. Highly recommend

Needed an inspection and they handled promptly within estimated time. The waiting area is very…read moreclean and comfortable. Parking is easy.

Great service. They are always quick and helpful to assist you. The staff there is incredible.read more

If you value your time, money, or sanity -- stay far, far away from Central Texas Auto Care!…read more I was a loyal customer of CTAC for more than a decade. I trusted this shop and even left them a 5-star Yelp review back in 2018. But after spending over $2,300, CTAC never managed to resolve the simple problem of getting a "check engine" light to stay off, but instead installed a defective catalytic converter, charged me for additional parts and labor (which likely wasn't necessary, in hindsight), misled me for weeks, treated me terribly, and ultimately walked away from honoring their own warranty. When I first brought my Jeep to CTAC in April, I simply asked for a diagnostic and an emissions waiver. Instead, Dannie convinced me they could fully fix the issue for about $1,300 -- which quickly escalated in price. After the first repair, the check engine light came back on within hours. I was then charged for two more rounds of repairs ($147.84 and $424.01), each time with the promise that this would finally fix the problem. It didn't -- after the third repair, the light came back on before I even got home. I immediately had the Jeep independently diagnosed by a different mechanic and to my surprise it was confirmed that the real problem was a faulty catalytic converter, installed as new by CTAC! I gave CTAC every opportunity to correct this, and over the following month, I dropped my Jeep off several times -- only to pick it back up a day or two later with nothing done. I was given contradictory excuses -- first it was "shipping delays," then "the tariff situation" (I was told to "Google it"), and later, vague claims of "manufacturer and supplier issues." Once I popped in to ask for an update, Tiffany looked surprised and said: "Oh, you still want to have that fixed?" -- I doubt she meant to actually verbalize that statement, but it made it evident that they were hoping to stall me out until I gave up. Finally, Tiffany called to inform me that the replacement converter had shipped and would arrive by Friday, June 13th. I dropped the Jeep off again the following Monday -- only to get a call Tuesday afternoon saying it wasn't there or being shipped after all, that in fact, it may never arrive, and that CTAC would only be willing refund the cost of the part -- refusing to cover the labor I'd have to pay another shop, and voiding their own 36-month/36,000-mile warranty on all the work they had done. When I refused, explaining that I had already spoken to several other shops (none of whom had any trouble sourcing a cat converter ), and in addition, they all agreed I was being fed bullshit from CTAC concerning obtaining a replacement for the bad one they installed. Well, upon hearing the word "bullshit", Tiffany became outlandishly enraged, screaming incoherently into the phone before hanging up. When I came in person later that day, Dannie comes out and rudely threw my keys on the counter and stated that CTAC was no longer willing to work on my Jeep. When I attempted to inquire as to why they were refusing to honor their warranty, Dannie orders me to leave before he disappeared into the back office. All of this because I said "bullshit", really? No, of course not. Dannie and Tiffany were just looking for any excuse they could grab to be done with me. After all, I don't believe they ever truly intended to replace that rotten catalytic converter. But whatever the case, that was it. After paying $2,324.57 for so-called "repairs" (including installation of a defective part), and weeks of lies and excuses, CTAC ultimately refused to honor their warranty and told me to take my Jeep elsewhere. 6/25 - Reply to Owner's Response: CTAC refunded $820.55 (parts and labor for the cat) only after I demanded it and threatened legal action. This was not a voluntary offer -- it was the bare minimum owed to me after paying $2,324.57 for work that never fixed the original problem. The defective catalytic converter is still installed in my Jeep -- so to say I "retained the part" is misleading. I didn't keep a part in a box -- it's still on the vehicle, still failing inspection, and still needs to be replaced at my own expense. Moreover, I was extremely patient and professional throughout this process -- until CTAC strung me along with a variety of contradictory excuses for over a month, then lied by telling me the part had shipped and would arrive on a certain date (which it didn't). At that point -- as I said in my review above -- I used the word "bullshit" to describe what other mechanics told me concerning this entire situation. Hardly abusive behavior, given the circumstances, but it was the catalyst Tiffany and Dannie chose to justify severing any further business with me, who up until now had been a very happy, long-time, loyal customer. The facts are simple: After spending over $2,300, CTAC left me with a Jeep that still fails inspection, and refused to honor their own warranty until I forced the issue.

The owner cussed out my family member that took his car there for a repeating issue for years. The…read moreowner is verbally aggressive with his team as well. I understand auto work is difficult and comes with its challenges, but the way you treat people says everything. A paying customer should always be treated with the utmost respect. There are plenty of other auto shops out there that treat people with respect. Go there.

Amazing service, very quick and easy process and very honest + staff is very friendlyread more

The service is very bad. They mislead customers and quote one price but charge something different…read more Never comeback

Wonderful service we love these people. They've been great. We've been going here for years…read morecourteous on time price just right they have been great.!!!!!!!

Stay away from this shop. They are the rudest folks. You are not treated respectfully. Kept…read morethinking they were just having a bad day, but it happens all time. We have 4 vehicles and have found a place that is cheaper and much nicer. Our cars will never go there again.

I had a really positive experience at this Jiffy Lube location. The staff was professional, kind,…read morerespectful, and--most importantly--honest. They took the time to check my car and, instead of trying to upsell me or charge me for something unnecessary, they were transparent about their limitations and didn't push any services I didn't need. That kind of honesty is rare and really appreciated. Even though they couldn't complete the service due to my BMW being more complex, they still made an effort to help. I left feeling confident in their integrity and would definitely recommend them based on their customer service alone.

Fast and friendly service from start to finish. The staff was courteous, explained everything…read moreclearly, and got me in and out quickly. Overall a smooth and hassle-free experience. Would definitely recommend.