Ivy is so gentle with the eyes! She gives you exactly what you ask for and is very professional! Love this place and all the staff!

I used to come here regularly... for a whole year I had a membership and LOVED it... I'm not sure what the pandemic did to them but their customer service and the people that work there are trash! I went here back in June and signed back up for the membership only to fully regret it! The eyelash tech burned my eyes and even glued my eyes shut! I was so unhappy with my experience I should have just left this place in the past.... but I wanted to give them another try. BIG MISTAKE. I barely stepped through the door when the girl at the front desk greeted me with an attitude. First, I admit I was 5 mins late but that should not have been an excuse for her poor customer service. She then said I didn't have an appointment... and then said how my contact name in their phone only had 1 "N" i stead of 2. Hmm... is that my fault? Weird. Then she tried to overcharge me for my service when I am a member. I have been coming here for years.. anytime I come at the 4th week mark or more, it clearly says on their menu that they remove all the lashes and give a new set. Yet she kept trying to quote me the first time client price which was higher... it was that moment that I decided to just leave and continue to go to my other salon. THIS PLACE HAS GONE WAY DOWNHILL!! Do not waste your time or money or you may leave with both your eyes glued shut lol read more

Lucy's Lashes - Clearly she can't read or doesn't know what an asterisk means lol - Eyelash Service Near Me - Orange, California

They are really patient and know what they are doing good service and they work so your schedule

I have been driving to another salon in Stanton to have lashes done. Since Lucy's Lashes is closer, I decided to give them a try. My natural lashes are quite sparse so I was reluctant to invest the money to have them done. It's been about a week and I've only lost one lash so far. The price is on par with other salons but the experience is so nice. They take their time to give you numerous options on what would work best with your natural lashes. It is a calming, relaxing environment and the salon is super clean. I will definitely be back. read more

Lucy's Lashes is an amazing place to get your lashes done! I had appt at another lash spot which I will not name. Bc the girl never showed up and left me with no option. Any other time I would have not cared, but I have a wedding and baby shower the next two weeks and it was urgent to get them done. After looking on yelp I found this little gem. They were able to schedule me in and I am so happy I pick this spot. The service was professional and the atmosphere was very relaxing. It took about an hour and half to get a full set. It was so calming I almost fell asleep a few times. One of the main reasons I really like this place is bc the application of the lashes never hurt or irritated my eyes. I am very happy with my full set and will be a regular customer!! read more

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I decided to give this place a try. My sister recommended it. I walked in and was given a paper to fill out about my information and what style of set I wanted. I arrived a little earlier than my appointment. I waited about 7 min to be helped. I walked into the back and see an isle of little canopy beds. Their decor makes you feel so peaceful and calm. There was a lady who was snoring. It's that relaxing. My technician was Anne . She was so great and gentle. I had such a great experience here. The natural set is no longer $90 it is $110 and the volume is $120. I would say you get what you pay for. I will see how the lashes stay on and write an update. read more

First time visiting today and I had a great experience :) First of all they took me in on a last minute notice and after hours. Last appointment is 5:30 they took me in at 6pm. Receptionist was nice checked me in then took me to a little room and showed me pictures and explained their styles I was able show a picture and describe what I wanted. Lucy herself actually did my lashes and she had great service and taught the other staff techniques and emphasized comfort for the customers. Her technique is actually correct and I've been getting lashes for 4 years now been around the block and had bad and good experience. She actually removes lashes correctly no pulling or accidental plucking of my real lashes. Gentle. She really takes the time to do good work. My previous lashes had a lot of excess glue and it clumped some of my lashes she removed them all for me. And at the end when she brushed my lashes they were smooth. The brush didn't get stuck or anything. My lashes came in beautiful and long and full and considering my lashes are thin. I was impressed with how much volume she did WITHOUT making them feeling heavy. read more

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I LOVE THIS PLACE. You first come in and talk to a receptionist who also does an evaluation on which lashes you want and how long, which shape ... etc . Then you go to the big room which has a row of beds lined up next to each other ! You hop on and the magic happens ! My eyelash technician was Lilly and she was the most sweetest lady ever. She took care of me gently and put on so many lashes just like I wanted. I got a size 14 mm and maybe next time I will go up to 15 or 16... I like to go for a more "dramatic look" even though it really isn't for me, it's just right ! Lilly even included a little forehead massage afterwards as well and I recommend requesting her because my friend got another lady who didn't create a full volume look COOL FACT: they have amazing massage beds so while you're laying down for an hour and a half, you can get a massage as well. TIPS: bring ear buds so you can listen to music or you'll just be laying there because it can get pretty boring . Life's too short for short lashes ! ;-) read more

Love my lashes!! Jennifer is the lady that does my lashes. She's awesome! The place is clean and everyone is very friendly. Great customer service :) read more

So far I am happy with my lashes and the facility. It is very clean, and Mindy (receptionist ) is very nice and helpful. So far my favorite lash tech is Tracy . I definitely would recommend this place to friends and family. read more

I hate leaving bad reviews but I will not be coming back here. I left two weeks ago after a fill and had my eyelashes coming out in chunks with two, three or more of my lashes glued to huge chunks of extensions. I had groups of 8+ extension lashes glued to each of my individual lashes. I came back for a removal and was talked in to getting a removal and fill and was charged another $80. I trusted them but I'm once again left with chunks of lashes glued together and in pain. I wish I had just gotten them removed. I'm not sure what kind of training the girls go through but I've never had an issue like this in my four + years with extensions. read more

Lucy's Lashes - Eyelash Service Near Me - Orange, California

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This place is so cute. I've done my lashes here 3 times now. It's so relaxing and so clean. I loved the first time I got them done here so I came back second time. The second time was not as great, and when they asked me I told them that I felt they could be better. They didn't let me leave unsatisfied. They made sure to do them again so that I would leave pleased with what I paid for. That is what I call great customer service!! read more

Lucy's Lashes did an amazing job with my lashes and I would feel confident recommending them to anyone. They were really professional and were able to show me examples to help me decide on the look I was going for. The day after, I had several people at work tell me that they looked great and that if they didn't see me everyday they would have thought they were my own lashes. I went to Lucy's lashes the day after getting my first lashes from a place that left my eyes watery and painful. They removed those for me and let me know that the other place had glued really thick lashes directly to my eyelids. I was so glad that they were able to take me the same day I called and fix the problem. Thanks for taking my terrible first experience with lash extensions and making it a great one. read more

Love this place! I would recommend. They don't get enough credit. Great staff and lashes that look good and last!

Loving my new lash extensions & there lasting thank you Ivy for making me feel pretty read more

Lucy's Lashes - Full volume lashes - Eyelash Service Near Me - Orange, California

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Haven't gone back yet to get my eye lashes done. But she does a wonderful job and she's makes sure you at e please with her work.

This gem of a place deserves more recognition. I have done my lashes elsewhere ( 4 times at Lash Studio Irvine, 2 times at Lash Studio Santa Margarita, 1 time at 949 lashes), compiling my experiences together, Lucy's Lashes comes firmly on top, for these reasons: 1) QUALITY OF LASHES: Lucy uses lashes with thickness around 0.03/0.05, and the lashes are soft, the result is that the lashes feel like your very own, just more fluffy and featherlike. You will even forget about having extensions on! These light lashes will not weigh down your own lashes, they stay up. ( I had at another place thick, hard lashes, and they felt so uncomfortable) 2) APPLICATION METHOD: Lucy's lashes last so much longer; my first time full lash experience with Lucy's Lashes lasted 4-6 weeks, with no needs for refill in between. Lucy also applies lashes individually, which is a blessing, so when you touch your lashes, you will not feel unevenness, no clumps nor clusters. ( I also had a bad experience at another place with the technician applying a cluster of lashes on one lash, so I felt the glued chunk of a "root" of that cluster, it was also painful to touch). 3) SUPERB CUSTOMER SERVICE: You have to have life experiences to know who are genuinely kind( versus those who are simply forced to be polite because her salary depends on it). Lucy's lashes staff are definitely the former, they are sincere and tranquil. I had the joy of working with front desk lady, V was her name, this time. And she's a jewel! understanding and patient. She offered neck brace for me to have a better experience lying down, and assured me that I could get up and move around any time If I felt like some water or a break ( I didn't ). My technician for both times was Lily, and she was gentle and meticulous, you could tell she took pride and responsibility in her work. I hope Lucy's Lashes can open a depot near Irvine soon, before that, I'll be gladly trekking to Orange/Westminster to visit this shop. read more

I was really impressed with the professionalism and cleanliness of Lilly's Lashes, its like walking into a huh end spa This was my first experience with eyelash extensions. I decided to go with the rainbow medium. Once you walk inside the room it's very tranquil and just as clean as the lobby. I laid down on a cozy table, covered with a soft blanket and told to take a nice nap. I wasn't anticipating the hour and a half, but it was so relaxing so I didn't mind. The table you lay on has a massage option. An hour and a half later I was walking out with lashes for the first time in my life LOL and they look gorgeous. I will definitely become a member. read more

I had my lashes done a few days ago. 3/1/19. They are amazing. It was my first time having lashes done. I have never personally liked anyone's lashes. Many of my friends and people I come in contact with have them done, and there was nothing in me that every said "I wnat that". They looked fake and not natural. That is the look people wnat and I respect that. I personally, I don't wear makeup more than twice a week and don't want to look un natural. but love mascara. And I do wear that a lot. I decided to go for it when I saw a few women with natural looks in a magazine. They looked altered yet natural. I did much research for months. And months lol. And called many places and asked many questions. Looked in to technique and type of lash i should get. I was told to stay away from anything that said volume and stick to natural. When I got there I made myself very clear. They did suggest a natural and volume mix, but I stuck to my stern belief in an all natural look. *****Vivian worked in my lashes, about an hour and a half, I got 12mm, natural lash, crown shape. $100! I absolutely love them! So many people can't believe how beautiful and natural they look. All of my church friends want to get them done now because they had never seen such a natural yet full and beautiful job. I washed my face today and did not lose any. I have lost maybe two lashes in the last 3 days. Natural cycle of my lashes. Such a great job they have done. From the moment I walked out I forgot I had them done. They weigh nothing and when I look up they don't poke me in an exaggerated way. I am sold. I got the membership and will get a fill every 3 weeks. I will never go without lashes every again! This place is like a spa. The music, lighting, and massage bed is amazing. I got a face massage at the end and I was in heaven. Lol I even fell asleep. I recommend this place!!!! read more

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I have been going to Lucy Lashes in Orange for 2 years now and i would not go anywhere else. From the time you walk in you are treated with courtesy and respect. The ladies who do the lashes are awesome and all very professional. You always walk out feeling great and I constantly get compliments on my lashes. It is a super relaxing experience in a clean comfy setting. read more

Today I got a natural set with Von and I LOVE THEM. This was my first time getting extensions so I was a bit nervous my eyes would be irritated/feel heavy, but that wasn't the case, Von was very gentle and thorough with her work. On top of that, the Spa was very clean and relaxing. read more

Lucy's lashes was very professional and responsive when I addressed my concerns to them & accommodated me fairly. Although this place wasn't fit for my likings, I will say that Lily does an amazing job. She's one of the only technicians I've been with that went the extra mile & worked on me for almost 2 hours (and a half maybe?) She's careful & includes a small head massage at the end which I think is so cute! The receptionist who dealt with me when I reached out to her about not liking my lash length was very nice & had great customer service. Her hospitality was definitely appreciated. read more

4/19-update Awesome service. They reached out after seeing the review and gave me $30 off to try them again. The 2nd time around was great. No glue on my lashes! Great service and loved the lashes. I deducted a star because they are no longer honoring 50% off for first time clients. One of the reasons I selected them is due to this promotion. If they are not doing this then they need to update their yelp page. Also, deducted another star for confusion on their part of when my appointment is. If I didn't show them the text where they asked me to change and come in earlier they would have made me come in at the other time. read more

I was very impress Mindy with their improve customer service. Mindy reach out to me apologizing to what happen a couple of months ago. I'm glad she did so I went ahead and gave them another chance. I was very satisfied with the service and looking forward to coming back to them to get my refill done. read more

Lucy's Lashes - Groupon deal - Eyelash Service Near Me - Orange, California

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Love my lashes! Ann did an amazing job. The process was very relaxing from the massage table to the music, very calming. I've attempted to have lashes twice before throughout the years but have always had an allergic reaction. Not this time! I'm so excited to finally be able to have lash extensions, they're perfect! read more

Well, I had some lashes done by a different technician and they did a bad job. I came here after hours and Mindy was so sweet to help me out. She took out all the excessive glue. She did a great job allowing me to take breaks. My eyes were bloody red when I came to her and she made me feel relieved when she started taking them off. I will wait a week or so to get a new set. I would recommend this place, the music they play is also relaxing and very clean read more

Excuse the Santa hat in the pics LOL. Just went for my first time! Lily was my technician! She did a really great job. I wanted natural/volume with a little cat eye towards the ends and I think she nailed it! They have you fill out a form with the receptionist to ensure they envision what kind of look you're looking for! They removed my old lashes for free! And they're prices are very reasonable. Definitely would recommend and will be back :) read more

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Pretty good lash place! They do a great job making u feel comfortable and relaxed. I will admit they're a bit pricey, but the membership is a great deal in my opinion! Scheduling an appointment is super easy, I would recommend giving them a try :) read more

Lucy's Lashes - These are medium length volume cat eye lashes - Eyelash Service Near Me - Orange, California

Lucy's lashes was amazing love they lashes my first time and I was very pleased they do a great job

Wow!!! Mindy is so helpful and nice up front!! She answered a my questions and did it all with a smile. About my eyelashes... I love them here. They're so gentle and they look beautiful. Ask for Anne she is amazing, She took her time and really cared about the finished product. Thank you Mindy and Anne! read more

severe conjunctivitis 24h after application in my left eye. when I asked if this is a normal outcome they said yes and brushed off my concern but this can't possibly be normal. my eye is swollen and painful. terrible first experience with last application :( read more

I love this place. First time going. It was a very relaxing place with calm music and good vibes. All the staff is very friendly. Good price as well read more

Lucy's Lashes - Full volume sexy lash - Eyelash Service Near Me - Orange, California

Love getting my lashes at Lucy's lashes. The fact that I found a location nearby is a big thumbs up and whenever I need to get my lashes filled, I always send a text message and they reply right away and they're able to get in within a couple of days for an appointment. The place is clean and staff is super friendly. Love the peaceful atmosphere they have and if you're feeling relaxed, you can even get a nap in during your lash fill lol. read more

Beautiful staff, everything is amazing from the customer service to the lashes. I fall asleep on the table... it's such a relaxing atmosphere. I will NEVER go anywhere again. read more

This was my first time getting lash extensions. I love them and I loved the experience at Lucy's. Very clean and very relaxing. I haven't had to put on any eye makeup since. I'm going back tomorrow for a fill. Definitely recommend Lucy's!! read more

Lucy's Lashes - Before and after - Eyelash Service Near Me - Orange, California

Lucy Lashes never disappoints! I always request Natalie to do my full volume lash sets and fills. The staff are extremely friendly, professional, and offer a customized experience when choosing the style of lashes/look you want. They also make sure to remind you via text the day before your appointment, and accept text responses if you need to ask questions or reschedule. Their prices are very reasonable and I can go 4 weeks before needing a fill. When Natalie isn't available I have been impressed by all the volume specialists' work. Bonus - they have comfortable massage chairs and blankets while you get your lashes done. Highly recommend read more

Lucy's Lashes - Full volume: long, wispy lashes sexy stye - Eyelash Service Near Me - Orange, California

22/100 - Yelp 100 Challenge 2018 This was my second time ever getting lash extensions and it was a great experience! The shop is clean and the staff was really welcoming. The receptionist, Kimmy, was awesome! Her customer service was great and she made sure to explain the whole process to me. During the consultation, she gave me my options in lash volume and length and explained how each size would look. The whole process itself was very relaxing. You can even choose either a massaging bed or non-massaging bed. Since it is a 2+ hour process for your lash extensions, a massaging bed is a plus! Will definitely recommend Lucy's Lashes to my friends and family! read more

This place is AMAZING! This business is ran very well. They have a person at the front to greet you sign you and also discuss your wants and needs. The technicians are very polite, extremely understanding and patient with you. The facility is the cleanest I have ever been too. Very well kept. All new packages are used on each client. New bedding and towels and blankets and neck pillows are given. They take all of their clients needs into careful consideration. I will never go back to my old place. Very impressed. read more

Lucy's Lashes - Natural just like I wanted :) - Eyelash Service Near Me - Orange, California

This is my favorite lash place!! Mindy is the best and they have awesome customer service! The synthetic mink lashes look amazing compared to any other places I have tried. They have a membership if go regularly that saves you money which is FANTASTIC!!! On top of it all they have massage beds you lay on!!!! The most relaxing environment ever with the sexiest lashes! read more

Lucy's Lashes - LASH REFILL - Eyelash Service Near Me - Orange, California

This was my first time getting lashes. The girl in the front who greeted me was very nice and helpful. She also was the one who gave me the consultation. She guided me with my choices and made sure what I wanted was clear. The results were amazing! I'll definitely be back for my refills. read more

Lucy's Lashes - Natural, medium length, rainbow lashes - Eyelash Service Near Me - Orange, California