I was a little nervous about trying a new eyelash shop because I've had some not-so-great…read moreexperiences in the past, but I'm so glad I gave her a try! From the beginning, she listened to exactly what I wanted and made sure to understand my requests. The vibe was so relaxing that I actually dozed off a couple of times. She truly delivered, and I absolutely LOVE how my lashes came out! It's always a great feeling to find someone who listens, takes pride in their work, and makes you feel comfortable. If you're in the area and looking for a new lash tech, I definitely recommend giving her a try! You won't be disappointed!

I'm honestly shocked and deeply disappointed by how much this place seems to have changed…read more I had been coming here for approximately seven years, and one of the reasons I remained loyal was because the staff was always responsive, caring, and professional. In the past, I could count on receiving a call or text back promptly. That is absolutely not what I have experienced recently. I went through a devastating medical emergency and was in a coma for three weeks. They were aware of what happened to me. After everything I have been through physically and emotionally, it took a lot for me to finally reach out--and then to be completely ignored for days was incredibly hurtful. I'm not expecting special treatment. I am expecting basic courtesy, empathy, and compassion from a business I supported for seven years. I genuinely wonder whether there has been a change in ownership or management, because this does not feel like the same place I once trusted and recommended. When a longtime client reaches out after surviving something so traumatic, a simple response should not be too much to ask. Sadly, I am extremely disappointed in how I have been treated.

Sherree is amazing! She genuinely cares about the health of your natural lashes and will never do…read moreanything that could damage them. She checks in to make sure your lashes are staying healthy, growing well, and not becoming stunted. She also offers lash serums to help promote healthy lash growth. It's so refreshing to have someone who truly prioritizes the health of your lashes while making them look beautiful. I highly recommend her!

I loved my experience as a first time customer this week! I can't have regular lashes done, so I…read moreopted for the lash lift and tint. I love my results. It's a virtually painless experience. They informed me that sometimes the tint can cause a temporary burning sensation, but I did not experience that at all. The staff is very friendly, my technician Eve was so great and explained everything since it was my first time. Highly recommend lash lab and I already booked by next appointment!

My lady friend had an appointment and we came after having our nails done next door. She has a…read moremembership which she loves. It has lots of perks. I love the way her lashes look. They look so natural and pretty like she always has mascara on. She asked about men's services and I think they said some get the lift. I may try that sometime. Another way to spend more time with my lady friend, we can do nails lashes and maybe even hair. This is a really nice place. I'm happy my friend comes here.

I got a lash lift and tint before vacation and had a severe eye reaction, extreme redness,…read moreswelling, pain, and blurry vision to the point I couldn't open my eye. I had to go to urgent care. After two emails, the business finally responded, apologized, and said they'd issue a refund after photos and the urgent care summary. I sent everything immediately then they stopped responding. No refund. No follow-up. Very unprofessional handling of a serious issue. Proceed with caution before booking services here.

Kay is a talented brow and lash artist who did my lash lift and tint, and brow wax and tint. It…read morelooks absolutely amazing and I am so incredibly happy to have tried this place out. The place is very cute and clean aswell and will be coming back. She took her time to meticulously craft and shape my brows and natural lashes.

I used to have a membership here but canceled it because they would cancel on me. I tried them…read moreagain and it happened again today! I booked with the Newport location and they just canceled on me as well.

This was my third lash place since I moved to the OC and it was great! Making the appointment was…read moreeasy (online). When I got there, the tech walked me thru the lashes and styles. I went with the 2 tip flat, natural look and it came out perfectly. Unlike the previous places, she listened to what I was asking for and my concerns for having thin lashes and not wanting any clusters/fans. The shop was clean and comfortable. The former lashes were removed with no pain (sometimes people pull a little too hard). The new lashes went on without any irritation. Hopefully they last and I will be making this place my regular spot!

Quality service, always very clean and chill vibes. I've had my lashes done by multiple girls…read morethere, they've all been so professional and quick! My lashes always look better than the last time. They always make it so easy to book! I usually go through the Yelp App to book and it gets detailed! I love that, since all lash sets are customized. I wear glasses everyday so I need them to be the right curl and length. The girls here are so good at making sure it doesn't rub! They have fair prices, and my lashes always look awesome when I get them done. I've never had a bad experience and I've been going to them for years now. Here and their old location.

I was so nervous because years ago at another location I had a bad experience. I bought a groupon…read morefor this place and made my appt. met Mandy yesterday and she's so bubbly and sweet- really makes you feel comfortable for laying down with your eyes closed for an hour. She did such an amazing job, they look so natural!

I purchased an amazon deal for full lashes and a touch up. I'm so glad they had this special, or I…read morewould have never known about Lashes on Broadway. They have a bunch of different locations which is very convenient. My lash girl was Mandy. She is sooo sweet and funny. I usually fall asleep when I get my lashes done, but we chatted almost the entire time. The entire process took about 2 hours and she actually almost got an extension on every lash!!! I've had previous lash extensions done at other places where they haven't looked as full and I can see that they missed a lot of my lashes when I use a magnified mirror. Mandy made my lashes look fantastic.... long, full and dramatic just how I like them. I waited a week to do my review, as it takes a few days before I can tell whether or not the lashes were done correctly (I've had previous ones where they look great the 1st day, and either twisted or fell off by the 2nd day). It's been exactly a week since I had them done, and they still look great and I've only had a few fall off. Although I did use an amazon deal, I did look at their normal prices on their website, and have very competitive prices, in my opinion. Their prices are actually a tad bit cheaper than my normal lash place. I will definitely come back here and have already referred my sister to have her lashes done by Mandy.

Sherree always have my lashes looking BEAUTIFUL !!! I recommend Boss Lashes. Love itread more

I scheduled the lash lift and tint for $55 but was charged $125. Don't fall for this advertisement.read more

I was looking for a new lash artist and came across Ashley!!! She is really detailed in her work…read moreand leaves your natural lashes healthy. I highly recommend her. Lashley to the rescue lol. Honestly the best lash artist out there. Check her out.

Not only does Ashley give amazingly beautiful lash extensions, she does incredible brow lamination…read moreand tinting. I am always apprehensive to try permanent makeup services because often times I'm not listened to, or it doesn't look natural. That is not the case here. Ashley has an amazing eye for what will look good on your face and is sensitive to givinf exactly what you want. She knows her information about process and after care as well. Over all 10/10 would recommend and will only be returning to her for my beauty needs. THANK YOU ASHLEY!

Amazing experience it was my first time here and customer service was amazing come here!read more

Great service! Friendly and kind! Would come back anytime! Recommend for anyone looking to relax.read more