I want to start out my review by saying that this venue is absolutely beautiful. Unfortunately, the only positive in my experience with Lucy's Garden is that the ceremony was amazing, other than that it was an absolute disaster.
To summarize, I will begin with the most frustrating to slightly less frustrating:
1: The owner is a classic 'yes-man' and will do/say whatever to your face to please you in the moment and then, once the contract is signed, retract everything with the comment "that's not what I really meant". His staff were completely rude, unhelpful, and deceitful. To start with, the wedding coordinator is an overly hands-on and obsessive woman. She rushed my bridal party through our rehearsal and provided too much-unneeded commentary and snarky remarks which was very frustrating. At the reception she cleared people's half-finished drinks off the table, which resulted in my guests having to hold onto their drinks continuously out of worry that it would disappear again. This was due to guests continuously needing to go back to the bar to get another drink, which then the staff used that behavior to accuse people of excessive drinking.
To move onto unhelpful and deceitful; their staff tried to shut down our bar multiple times (an hour and a half into the reception) which they will claim is incorrect and it was our fault. My bridal party was accused of heavily drinking which there is no way that could have happened between pictures, first dances, cake cutting, speeches, and our glasses being cleared, there was no way anyone was even close to intoxicated. Not to mention they were being stalked by the event coordinator for most of the evening. And I will add that it only seemed to be our POC bridal party members that the bartender had an issue with. My maid of honor was accused of being outside, throwing up everywhere, and being passed-out, which didn't make sense since I was standing with her throughout the entire evening. When my mom addressed this with the bartender, she backtracked and said maybe she was mistaken and couldn't "identify" who was throwing up. No one was throwing up!
2: While this venue is beautiful, we were not warned that the barn facility floods, which would have been nice to know due to our reception being held in the barn for a December wedding. Which meant the man-cave area where the groomsmen were getting ready was not heated at all for them AND flooded significantly damaging some of their belongings. There was no offer of compensation for the damaged items. Furthermore, we had to try and fix the problem as the event coordinator was too obsessed with what the bridal party was doing rather than taking care of the barn itself flooding.
3: Finally, this event area should be only open in the summer hours due to their lack of honesty of how well their facility can hold heat and apparently hold back rain water. It is very unfortunate that my husband and I had to constantly fight back on Ralph's deceitful behaviors and "miscommunications".
Please be cautious when having an event at this facility. If you choose to have an event here, be sure to Get EVERYTHING you want that the owner says "yes" to in writing in the contract. I cannot emphasize enough how much of a "yes-man" he is. read more