Usbaldo went over & beyond to assist me with an issue I had with my home owners insurance. I was…read morenever a client & he still did his very best to assist me. This is the type of agent you want. I was not able to get insurance here, but i hope in the future when the insurance industry is better, I'll be able to. I hope he's receiving the recognition from his bosses.

What a great experience! I can't say enough good things about Frank. My policy was about to expire…read moreand I was running up against a 4 hour deadline, which Frank went over and beyond to help me meet. Frank provides great personalized customer service. 10/10 I would recommend.

I talked to so many different places getting different prices and they were all wayyy to high, but…read moreAly helped me out gave me the best price and worked with my budget.Really big thanks to her for getting me insured at the right price!

Do Not! I repeat Do Not use them they screwed me over a whole year saying my due date was…read moreunchangable and if my due date needed to change to the 3 rd of the month I needed to call on the 14th to make it due 21 days after start date! That was A lie! I just started it on the 14th and my policy payments are all due on 14th not the 3rd now! I am on SSDI and this has cost me a year of late fees paid to them. I am being charged $124 a month liability only. Rip off! And The new policy is more expensive than the last this year what did I do for the increase I didn't even drive the car as it was in shop all year. Makes me want to just chance it and go no insurance and risk a ticket rather than pay these thieves another dime! I called several reps to correct the issue and all I got were more lies and still my bill is due 11 days after my payday. They also charged me $400 + as a down payment that I can't even make as I only get paid once a month and I still owe $185 to them for the down plus my first months bill in November! Shame on all of you for doing people who are struggling to begin with like this!!!!

If you want insurance from someone who is knowledgeable, professional, trustworthy, and truly…read moreoutstanding at what she does, ask for Rochelle at State Farm in Salinas. To put it plainly, Rochelle is a major reason I have stayed with State Farm. In today's world, people do not stay loyal to companies just because of a name. They stay because of the people behind that name, and Rochelle represents State Farm at the highest level. Her experience, training, licensing, and years of service show in every conversation. She brings clarity, professionalism, and a genuine commitment to doing right by people. Her level of service has always been exceptional. She is thorough, responsive, patient, highly knowledgeable, and consistently goes above and beyond to make sure everything is handled correctly. What makes Rochelle stand out is not just her experience, but the way she treats people. She brings real care, real professionalism, and real confidence to every interaction. She makes you feel like you matter, and that kind of service is rare. It is the reason I have stayed with State Farm and why I continue to hold this company and this office in such high regard. The Salinas office is fortunate to have Rochelle. She represents the very best of State Farm. Whether your needs are auto, home, life, or anything else, I highly recommend reaching out to Rochelle specifically. She has earned my trust and respect over many years, and that says everything. In a time when great customer service feels rare, Rochelle reminds you what it is supposed to look like.

I called and was told "We are not doing any homeowners insurance in California." Well that is…read morecontrary to several of these good reviews. Mr. Stretch, I understand your reputation is important to you and you want to separate your practice from the corporate policies that govern what you can and cannot do but you are an insurance agent that cannot insure me. I think 1 star is fair since you cannot do your job. This may be due to StateFarm but if you want to keep your 5 stars you should advocate for a reasonable solution to StateFarm and take it up with them that their policy cost you clients, income and reputation. Sorry you are in this situation but I am not altering my assessment. Thats like a car salesman saying sorry i cant sell you any cars. Thats literally your job and not my fault as a consumer..

Very courteous. Get there early because it gets crowded quickly. And you will find yourself waiting…read morein the parking lot in the long line. The staff is very knowledgeable and helpful.

Such friendly and helpful people. Well stocked with just the map(s) we needed for a recent road…read moretrip.

If you want personalized experience and care see Diana Reyes today, she took her time in seeking…read morethe most affordable fair quote for my auto insurance and made the process effortless. Save time and money with peace of mind that you're being helped by professionals at Freeway Insurance Alisal.

Lizette was very helpful and kind. She helped me find a low quote fast and easy. Also she broke…read moredown the payments and coverage with me .

Todo Super Buen Servicio Con En Personal Y Ella's Nos Ayudan Mucho A Buscar Muy Buenos Descuentos Y…read moreSon Muy Amables Nostratan Muy Bien Yo Estoy Satisfecho

We had the best experience with Andrea. She went above and beyond. She took care of us like if we…read morewere family. Very hard working and reliable person. Would recommend her to anyone we know. Thank you Andrea :)

Don't waste your time at the DMV Brenda has outstanding customer service, fast and efficient in and…read moreout service.

I wish I could give 0 stars. I had an appointment here and she literally shows up late 30 mins. She…read morewalks in no apology no acknowledgement at all. I sit in her chair and I'm trying to talk to her about my taxes and she's talking over me to another customer about nonsense. I got my paperwork back and just walked out and went somewhere else. So rude and unprofessional, didn't seem to value my time at all. I'll never go back

Jim and his Father have been my insurance company for many decades. They are polite and caring…read morepeople, but State Farm shows no respect for their customers wishes regarding forms of communication. After losing my business from ransomeware clicked on years ago I despise technology. I have repeatedly requested not to be contacted thru email, but they can not fix it because of State Farms requirements for what is easier for them. Just got off the phone with Progressive insurance company who will communicate through the US mail and will no "share" my personal information. If you are anti tech you may want to do the same. I value my time, peace and quiet.

I have been with State Farm for quite some time now, getting a policy was very easy and they were…read moregreat about making sure I understood what I was singing up for. Trini was very delightful and friendly to work with. Jim and Trini are an efficient team, always available. I don't think they have a "on hold" song lol. Thank you guys so much!

I think I met Roger right after he opened here in salinas 13 years ago. I remember my first car…read moreaccident and him actually going out to the scene. I've been his faithful client ever since. He takes care of all my insurance needs Home, business liability insurance, business and personal auto insurance and I'm sure there are other things I'm forgetting. His staff is amazing and have always been extremely helpful. I will stay with him as long as he stays in business.

Best auto insurance office. They care about you as a customer and as a person. All the agents try…read moreto get you all the discounts you qualify for. The whole team is great.