There is nobody I know that understands insurance like Cecilia. I just finished engaging in a…read moreterrific personal consultation. She is professional and has a *whopping* 39 years of experience in insurance. She knew way too much about earthquake insurance. Much more than I did. I highly recommend Cecilia and her team.

Cecilia is amazing! She was able to save me thousands of dollars in commercial insurance premiums…read morewith her vast network and knowledge. I am grateful to have Cecilia in our corner and will be using more of her services in the future.

Rochelle is extremely competent, pleasant, attentive to details, patient with me as an 83 year old,…read moreand a pleasure to have as a resource on all my insurance needs. She's a credit to whoever she's working for and a great help to the customer, on any complex situation which may arise on one's insurance needs. She worked for my last State Farm agent, who passed on, and I was so glad to maintain my contact with her when my account was transferred over to Joe Stretch's office.

If you want insurance from someone who is knowledgeable, professional, trustworthy, and truly…read moreoutstanding at what she does, ask for Rochelle at State Farm in Salinas. To put it plainly, Rochelle is a major reason I have stayed with State Farm. In today's world, people do not stay loyal to companies just because of a name. They stay because of the people behind that name, and Rochelle represents State Farm at the highest level. Her experience, training, licensing, and years of service show in every conversation. She brings clarity, professionalism, and a genuine commitment to doing right by people. Her level of service has always been exceptional. She is thorough, responsive, patient, highly knowledgeable, and consistently goes above and beyond to make sure everything is handled correctly. What makes Rochelle stand out is not just her experience, but the way she treats people. She brings real care, real professionalism, and real confidence to every interaction. She makes you feel like you matter, and that kind of service is rare. It is the reason I have stayed with State Farm and why I continue to hold this company and this office in such high regard. The Salinas office is fortunate to have Rochelle. She represents the very best of State Farm. Whether your needs are auto, home, life, or anything else, I highly recommend reaching out to Rochelle specifically. She has earned my trust and respect over many years, and that says everything. In a time when great customer service feels rare, Rochelle reminds you what it is supposed to look like.

I've been using State Farm for my car and rental insurance coverage for awhile now. When I moved…read moreto California a couple years ago, I went to Jim Russo's office to transfer my coverage. It was very easy, I just went in, answered a bunch of questions, signed the paperwork, and ta da, I was done. The lady who helped me was very nice. I find that it's difficult to compare insurance costs/value because there are so many factors involved, but I've always felt like I've been getting a good deal with State Farm. After talking to some of my friends, it seems like I pay less than they do for the same amount of coverage. Anyway, I haven't had to file any claims yet (thank goodness), but otherwise I've never had a problem with them. As an added bonus they send me a birthday card every year with a coupon for a free donut and coffee. Yum!

Jim and his Father have been my insurance company for many decades. They are polite and caring…read morepeople, but State Farm shows no respect for their customers wishes regarding forms of communication. After losing my business from ransomeware clicked on years ago I despise technology. I have repeatedly requested not to be contacted thru email, but they can not fix it because of State Farms requirements for what is easier for them. Just got off the phone with Progressive insurance company who will communicate through the US mail and will no "share" my personal information. If you are anti tech you may want to do the same. I value my time, peace and quiet.

Customer Service at DMV was quick, efficient and very professional…read more Appreciated the great customer service and much easier than visiting the DMV office. Was able to pay DMV registration and temporary permit for smog certificate purposes taken care of within 30 minutes. I am glad to have purchased the AAA Road Service and able to use take care of DMV issues. Save me time and aggravation.

Very courteous. Get there early because it gets crowded quickly. And you will find yourself waiting…read morein the parking lot in the long line. The staff is very knowledgeable and helpful.

Usbaldo went over & beyond to assist me with an issue I had with my home owners insurance. I was…read morenever a client & he still did his very best to assist me. This is the type of agent you want. I was not able to get insurance here, but i hope in the future when the insurance industry is better, I'll be able to. I hope he's receiving the recognition from his bosses.

What a great experience! I can't say enough good things about Frank. My policy was about to expire…read moreand I was running up against a 4 hour deadline, which Frank went over and beyond to help me meet. Frank provides great personalized customer service. 10/10 I would recommend.

My agent Aly was helpful, she found the best discounts and got me the best coverage for my dollar…read moreand vehicle. I will recommend her to all my friends.

Do Not! I repeat Do Not use them they screwed me over a whole year saying my due date was…read moreunchangable and if my due date needed to change to the 3 rd of the month I needed to call on the 14th to make it due 21 days after start date! That was A lie! I just started it on the 14th and my policy payments are all due on 14th not the 3rd now! I am on SSDI and this has cost me a year of late fees paid to them. I am being charged $124 a month liability only. Rip off! And The new policy is more expensive than the last this year what did I do for the increase I didn't even drive the car as it was in shop all year. Makes me want to just chance it and go no insurance and risk a ticket rather than pay these thieves another dime! I called several reps to correct the issue and all I got were more lies and still my bill is due 11 days after my payday. They also charged me $400 + as a down payment that I can't even make as I only get paid once a month and I still owe $185 to them for the down plus my first months bill in November! Shame on all of you for doing people who are struggling to begin with like this!!!!

While searching around for insurance, the biggest gripe I've had was customer service…read more Manuel Miranda is my agent, and he treated me with the utmost respect and care. That is what truly sold me and made me a Freeway Insurance Services customer. I will highly recommend this to my friends and family. Great premiums, customer service is outstanding, and I look forward to building our business relationship!

If you want personalized experience and care see Diana Reyes today, she took her time in seeking…read morethe most affordable fair quote for my auto insurance and made the process effortless. Save time and money with peace of mind that you're being helped by professionals at Freeway Insurance Alisal.

Todo Super Buen Servicio Con En Personal Y Ella's Nos Ayudan Mucho A Buscar Muy Buenos Descuentos Y…read moreSon Muy Amables Nostratan Muy Bien Yo Estoy Satisfecho

We had the best experience with Andrea. She went above and beyond. She took care of us like if we…read morewere family. Very hard working and reliable person. Would recommend her to anyone we know. Thank you Andrea :)

They are very helpful and very nice family. They found me the best deal and with a very reasonable…read moreprice. I would definitely recommend Le Bravo Insurance. Thank you so much for the wonderful costumer service.

My husband died and left me three different life insurance policies. For a couple of weeks now they…read moresend me a notice of the amount that I am entitled to several times a week! I have called, and each time I am told that it will be in my bank account within three to five business days. Three weeks now and nothing. I am beginning to believe that I will have to resort to an attorney. This is not right, my husband had been paying these people for fifty years now!

Very helpful person and knowledgeable in her profession. She is very courteous and friendly, and…read moremakes you comfortable even for the first time that I've met her.