Smaller supermarket located on reservation road. It has basics and occasionally a good special. It also has to compete with Walmart and the new Trader Joe's. They appear to be short on staff at times. Today I called at 3:30 to meat dept and inquired about fresh crab. Verified when it came in and price. I' bought some there recently at a good price and it was fresh. When I got there at 5 PM I was told they didn't have crab today ... at all. Very disappointed in the earlier misinformation. Just glad the folks I invited over for crab Louie couldn't make it. Other thoughts... organic veggies supply limited - probably not enough demand. Self checkout is a pain when dealing with lookup for produce etc. Staff does their best. read more

I ordered some cupcakes and they were for a baby shower. I specifically said that I wanted them with white buttercream and pink sprinkles, and I came to pick up them up and they had no pink sprinkles and I ordered 2 dozen and they only had one with rainbow sprinkles . It's crazy this is my second time ordering from them. And it happen again read more

I tried calling the bakery and some dude answered with "hold on a minute" then left me waiting for over 10 minutes. I had to hang up and call back to get help. it didn't used to be this bad. The meat counter service is always fantastic. I would give the deli/bakery 1 star and the meat counter 5 stars. read more

This lucky location is a bit outdated compared to their other stores, but it still provides the necessary staples to the small community of Marina. Because this is a less trafficked store, items sometimes sit on the shelves a bit longer, which is a good thing and a bad thing. It's bad if you're looking for the most fresh fish or meat products but good if you're hoping to score a deal on a store manager special which usually happens when items are close to their expiration date and the store manager will mark them down below their actual product cost. I've gotten lucky and purchased products like oat milk for $.50 or fresh salsa and guacamole for a whopping five cents. It's hard to say no to those prices when you see them! read more

Lucky - Manager specials are a great value if you're looking for that particular item already - Grocery Near Me - Marina, California

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This location is getting worse everyday. I have been shopping at this location since it was Albertsons. I thought it was getting better around Christmas when there was so many employees to help. We got great fresh meat, fruit, veggies, etc. then. In less than a month they have just gone down hill. Fortunately the employees that are there are super helpful, IF you can find one. I went shopping yesterday and things were ok. Today I went back to the deli to get more sliced turkey, yesterday I asked the lady at the counter for 3/4 pound and she gave me 5 slices. WELL, today there was NO ONE at the deli counter, I asked at the self check-out, she called for someone and still NO ONE CAME after nearly 8 minutes. There was now several people waiting. I finally got frustrated and walked away with the few things I had to the self check-out WHERE read more

I really hate this place. I grew up in Marina. I am not a Supermarket executive....but listen up..... IF CUSTOMERS DON'T HAVE SHOPPING BASKETS A LARGE PERCENTAGE OF THEM CANNOT SHOP! This is the most inept thing I have ever seen. Several of my friends tell me stories of juggling/dropping things trying to get out of the store. THEN they have 1 working self check out and 1 cashier. Just an awful, pathetic experience. I am done with this place. read more

It's not Whole Foods, or Gelsons, or Trader Joe's. It is a Lucky's Market. A good old fashioned middle of the road grocery store for working class folks like me! I have been shopping at this location since moving to Monterey County out of convenience. It is not necessarily my favorite grocery store of all times, but, it is sufficient enough for me to visit almost daily and or as needed. The prices are reasonable and the store is reasonably organized. I have always found what I needed and spent what I wanted on my budget. The ailses are clean and the staff respectful. I base my opinion also from the fact I have shopped at other Lucky's in the area and was disappointed. The Lucky's in Pacifice Grove, wow, the staff here was nearly always seriouosly obviously disgruntled. I shopped here occasionally as it is right outside my Pilates studio, which is no longer in session due to COVID, and also I have been to the Lucky's in Carmel, nice store, but not quite as good as favorite spot. The reason for 5 stars has to do with the pre-packaged salmon meals I purchase at the Marina Lucky's for $6.99. It is such a deal for a fantastic meal. The salmon is not local, it is Atlantic Salmon, but, it is so good! Nice big chunks of veggies clearly visible through the bag. I purchased this same meal at the Lucky's in Sand City, and the salmon was buried under small, miniscule sized cubes of squash. The salmon was decent, but veggies are not expensive, come on! Give it to me!! I just can't tell you how much I love these prepackaged meals. 24 minutes at 450 degrees in the oven and done. In a hurry you can microwave it, but I choose the oven. Or you can take it out of the bag and saute. Either way, good stuff. Cheers and happy shopping! read more

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Worst customer service ever ! They really need to do something about the way the staff treat their customers.

There are never enough staff working the checkout lanes. It's pretty ridiculous honestly. One lane open during a busy evening. No baggers in sight. I feel bad for the one cashier. Plan to spend 10-20 minutes waiting in line. read more

Luckys is one of my favorite stores to go to for the one off items. They are cinnamon rolls made fresh by the bakery are delicious, I love their grab and go foods, and they have a great alcohol selection. However, the lines are always long, there is never a human at self check out and the employees seems so stressed. read more

I'm a loyal customer but please don't buy seafood from here. 9/10 times it's turned bad, even if cooked the night bought. Also be careful with produce, a lot is also not fresh. Astounding thinking we live in the Monterey bay! Shame on them for selling seafood that's not been properly handled on a regular basis, have some decency toward your customers instead of trying to make a buck on bad seafood. read more

Hours need to be updated there is many locals that need essential especially people that work graveyard shift. I got to luckys at 11:20p when it clearly says online that luckys closes at 12p. And I communicate to one of the associates if they don't close at 12p anymore and he clearly told me it was close !! He works at night Caucasian man who wears glasses. Very upsetting read more

I had the worst experience here. I had a person follow me around. I politely asked for the code to use the restroom and the person didn't even look at me, gave me the wrong code. I bought stuff and was drinking my yo outside and a worker came out and asked," if I paid for it." luckily I kept my receipt since I had already been followed. I don't know why, I'm a middle aged, Asian woman and wasn't trying to be difficult, just shop. I have never written a bad yelp, but this was so bad, felt like I needed to say something. read more

If you want to experience racism during checkout this Lucky store does exactly that. The large Mexican cashier with the tattoos on his arms treated all the Caucasian customers rudely. No greetings no smile just a bad attitude. When I allowed a older gentleman with 1 item to go in front of me the cashier didn't like it at all. He uttered something under his breath. Also I went to the Deli today December 12th and the ladies were all in a bad mood. I believe that they don't like having a woman named Lupe working with them in that department because they don't seem to treat her well. Today I also got the Santa Maria Tri-tip lunch and unfortunately the potatoes they used weren't good. The potatoes are very hard It was much better the other day when they had pasta and brussel sprouts with the meat. Management needs to do something about the bad attitude of some of these employees. It's outrageous!! They need more people like Ed and Patty who are helpful and very friendly. read more

Okay, I'm in customer service, and I always try to write GOOD reviews instead of bad ones. Because more often people are more eager to write about a negative experience than a good one. But last night was the straw that broke the camel's back. Every single time I am in that store, usually at night after work, I get the WORST customer service I have ever had. There are 3 employees who all act the exact same way: First I get side-eyed, just for walking around the store. I never get a smile and a hello, I just get dirty looks. Then when it's time to check out, again no greeting, and when I try to say "hello, how are you" I get mumbles in return or completely ignored. I came the other day and one was showing another some video on her phone and I was completely ignored until they were finished. I always get the feeling that I am putting them out, or making their lives' hell. That's how they act anyway. I always try to greet people and if they seem like they're having a bad day I'll make a joke or make some other small talk. Doesn't work on these women. This isn't one bad experience either. It's every. single. time. that I'm in that store. I should not have to be the one greeting THEM. They should be greeting ME. They don't even do the bare minimum. They act totally miserable. And from other reviews on here, I'm not the only one they do this to. One of the women is a tall-ish, 20-something Hispanic woman. Another is a very short, older, thin hispanic woman. And the last one has a gray/black bob cut. They are usually working at night, it appears, and they are the ones I usually deal with and get the worst service from. But they are not the only ones. Nobody else in that store greets and says hello. They also just give dirty looks. Maybe they all need to take a field trip to Andronico's in Monterey. At that store EVERY SINGLE WORKER greets EVERYONE, even if they've already been greeted. They all have a smile on their face. Listen, you don't have to like your job, or like me or any other customer. You don't have to be happy. But you're in customer service, so you better plaster a smile on your face and at least GREET your customers. Then once you're off the clock, you can go back to frowning and hating everyone openly. That's the job ladies, do it right, or find another one! It's obvious that management at the Marina Lucky don't care, or act the same way, causing the employees to follow suit. Something needs to change at this terrible store. read more

HORRIBLE prices and 1 person on register with 16 people waiting on line on Easter Sunday. Outrageous.

I've been trying to find a store with most of the items that I usually shop for. I've been to other Lucky stores in the area and I was not impressed. This store is clean, cashier and bagger were very friendly and helpful. I was able to find a lot of gluten free items including some delicious honey graham cookies. And what really sold me was the Rockit mini apples!! I've been looking for these since moving here! I will definitely be shopping here more often. read more

Lucky - rockit mini apples - Grocery Near Me - Marina, California

Ew. I noticed that several items in the meat case, including chicken packs and precooked meats had the plastic bubbled up because it was going bad. When I reported it to the meat department and the store manager, their response was, "That's why it's marked down. ". I repeat, Ew. I won't be buying any meat there. Just, Ew. read more

Why is everything expired? Every time I shop here I have to double check expiration dates because for some reason they still carry products that are way past the date. There shouldn't be products on the shelf that are expired past 2023... read more

If you've ever used their self-checkout system you know it's probably one of the most difficult system to use. The staff member assisting folks there are more condescending than helpful. Obviously doesn't care about customer service. Been trying to go to this store as much as possible, long lines, bad customer service, and problematic technology application. One of the worst grocery shopping place. read more

During my most recent visit I had an unfortunate experience with an employee named Maria. I was processing my purchase through the self check aisle and mistakenly interpreted the register screen. Maria corrected me by replying "Can't you read?" I would hope management talk to her about how good customer service does not include rudeness. read more

The bakery won't answer the phone every time I have tried to call. They pick up then hang up. When they do answer they are rude and not helpful. Worst bakery by far ever. read more

Let's face it, no one goes on Yelp to decide what grocery store to shop at. This is just me finally venting about the bad experiences from this place knowing nothing is going to change. If you enjoy long lines, this place is for you! There is rarely ever more than one check out lane open. Management expects everyone to use the self-checkout, which is normally ok I guess except when you have alcohol. The manager was overseeing the self-checkout lines when I showed up. He yelled at me to go stand in line with my beer knowing there were ten people lined up at the one open register and chose to do nothing about it. Another time I got yelled at by a cashier who refused to handle a package of meat that I had placed on the conveyer. She mumbled about getting sick and it being disgusting. How is that my fault? And perhaps this isn't the job for you. During the height of the Covid-19 restrictions, the manager decided to put all the Mother's Day flower arrangements near the front door. As much as I tried to do my part to remain socially distanced, it was impossible due to the fact that people still needed to enter the store. There was literally no where to go. Not the brightest of decisions. At the same time, they had begun restricting reusable bags and forced everyone to purchase bags despite other locations understanding their situation and offering them at no charge. It's clear management is the issue and while the store is clean and welcoming, the employees are miserable, often rude and understaffed. This place could be so much better with new management. read more

I've been coming to this store for the last 10 years because I live in Marina, and I mainly come in for things that I didn't get when I do the bulk of my grocery shopping elsewhere. Their employees are not welcoming but a specific employee named Maria ( cashier and Self-checkout warden) is just plain rude. She should not have a customer service job, I have kept to myself about the other times she just plainly ignores the blinking light of the self- checkout because she is chit-chatting with someone or just trying to make herself look busy. Letting someone else go ahead of me in self checkout after I had been waiting, was the last straw and the reason I decided to leave a review. If you're going to be selective about who you are nice to- get another job or get the gist of your position and do it properly. read more

No no no. I do my very best not to enter this store. Something is seriously wrong. I really do not enjoy writing bad reviews however, when it comes to food safety something must be done. I had noticed several bloated and discolored meats and green bacon on display with an employee feet from them not removing the packages. This seems to be the normal as I have noticed it before and came home with expired items. And the smell is always so off putting in this store. Food is not being handled properly in this establishment. Buyer beware and purchase at your own risk. read more

Good product selection and fair pricing. Fresh produce. Very good service. Convenient.

Worst customer service on the planet!! They're are a few employees that are helpful but most of the front end employees are by far the worst. I try my best not to go in that store and if I do I make sure I get sale items only and not any store brand products! Thank you for always being consistent in providing the worst customer service in the area! read more

Most of the time, the customer service is great, but there is always the same clerk who is extremely rude and uncaring of how she treats people. Today at self check out, I was using my own bags and the attendant log in screen came on. This clerk comes over and instead of just logging in so that I can get on with my shopping, she goes and "demonstrates" how it's supposed to be done. Instead of asking for permission if she could grab my bags or even asked if I actually needed help, she spoke to me in a very rude and condescending manner. When I tried to explain to her that regardless of how it was supposed to be done, she INSISTED that I was using the self check out incorrectly. She does all of this, even after I said I don't have time for her explanation because regardless of how she demonstrated how it was supposed to be done, she still had to log into the system. She does all this, even after I said I don't have time for this and was still insisting on explaining that what I had done was wrong. Her coworkers were just looking in from the other lane and basically ignoring the whole situation and as I was leaving, all three of them were looking in my direction and talking about in an unkind manner. I understand times are tough right now, but it was NOT necesary for the unkindness and poor customer service. If there were other options in the area where I knew they'd have everything I needed, I would not have come here. This was also not the first time that this clerk, who may be a manager of some sort, was so rude. Another time I was there at the check out stand where someone was ringing me up, he needed assistance and because that rude clerk looks like they are in management and he must have rang the bell and paiged her like 5 times and she ignorned him, even though she was less than 5 feet away. She was JUST TALKING to someone else that worked there that was NOT work related instead of HELPING the customer and the person at the register. Seriously, I'm over this place. I don't always write long reviews, let alone ones that aren't very nice, but I was livid when I left this store today. read more

I had such an enjoyable shopping experience at Luckys here in Marina California. Everyone was very Nice and Edward in produce provided excellent customer service and was so helpful as did Ziek the store manager. I look forward to my next pleasant shopping trip with Luckys in Marina. read more

This store has the WORST employees. You ask for help they give you a sour look like they don't want to be there. No people skills. & expensive. read more

Stopped in for chicken tenders and a vegetable tray for dinner on the way home. Will never be back. Vegetable tray was your standard tray, a little expensive but good. We got the chicken tenders straight from the deli case. Lady helping us was nice and gave us the amount we requested. The tenders were expensive. We drove away headed home and started to eat them. Wow. They were SO dry!!! All of them! Had to dip them in the ranch just to get them down. And so glad we had vegetables and water to help too. I thought they had timers to not let them overcook and didn't allow them to sit under the lamp that long. But looks like they did because those had to be the driest chicken tenders I have ever had. Will not be back when we pass through next time. read more

I'm not sure why everybody thinks the staff at Lucky is so rude, that's not my experience. This is a basic grocery store and the produce is so-so- just be on ther lookout for old/ on the edge fruit and veggies. If you buy these older prodicr items, they'll go bad before you eat them, if you're not quick about it. Prices are pretty good for many items, sometimes even cheaper than the Grocery Outlet down the road (and waaaaay cheaper than the Safeway in Monterey on Fremont.) My only real complaint is the self checkout is really sensitive and persnickity and that can add a lot of time to your experience. read more

This was ok. They do have a nice selection of prepared food. The produce selection isn't as large as I would have liked Everyone was friendly read more

I do most of my grocery shopping here as well and always have a relatively positive experience, but I wanted to come on and write a review for the bakery. I have gotten customized cakes there before, but my daugther's cake this year was BEAUTIFUL! (I added the Stitch figure and pictures) I gave them a vague image of a Hawaiin themed cake and some ideas that I had and they blew it out of the water. The cake was amazing looking (and tasting) and my daughter LOVED it. For only $30 I was thoroughly impressed. Five stars! read more

Lucky - Cake from Lucky's Bakery - Grocery Near Me - Marina, California

When I went last week while visiting the area, it wasn't a SAVE MART but displayed a LUCKY sign instead. Never mind, at the deli I waited with another client for 10+minutes while the lone attendant talked and talked on the phone. I walked away. Picked up a roasted rotisserie chicken and it was tasteless, TENDER but tasteless in oily water. It was supposed to be herb and garlic but it was just water and tasteless. Looking at the receipt from my purchase there, I see at the bottom it instructs clerk/cashier to give customer 2 stamps for a knive offer. Nope, no stamps given, not that I would use them. read more

This place have delicious cake. Today was my bro-in law bday and I went in kinda late to buy a cake I ask self check lady if I can get help getting cake did even look at me just keep face down and said bakery closed. But this young gentleman walk over asked if we need any help with getting a cake I said thank you and pick out my cake but mind you I just didn't get the cake I got 3 12 packs of soda and ice cream so that gentleman not only keep me as a customer but I spent more money there just by him doing that if management is reading this it's was on Monday August 30 at 7:20 he need a raise read more

I'm so disappointed with their service this morning. Almost every day, as they open in the morning, I buy my ready packed salad from them for work. This morning, I went there around 8:30, no salad to go was preped, wooohh. I was so frustraded, I asked one of the staff, do you know what she said, "do you need one"? Really? Truly, I love my Caesar Salad from them, but this morning, nada. For the past months, during the pandemic, they never missed to prepare these packed salads. Well, anyway, they asked me, if I want one, hehe... I was running late, so, I turned them down. Please, do your regulars, early morning... read more

Best takeout ribs and the burritos are fantastic. It is a market, butcher shop, and Mexican Food Deli. Prices are extremely reasonable. read more

Today was the last straw. Generally, I let things go, but three times I have had issues with this store. First time, it was expired product (3 months past expiration date) and I put the expired products in an area so it could easily be removed so no customers would purchase it and let the manager know. That was NOT appreciated. Next time, I was using the self checkout. It said something had been removed from the tray (it hadn't). Was told it was because I had too many items and I need to read the sign. My fault, admittedly. But the system didn't say "over limit " and she could have been kinder. And now today. The self checkout said there was a weight problem. No one was in any lines and all of the staff were just having a nice chat, completely ignoring me. I was waving my arms, asking for help. "Excuse me, can someone please help me?" No one even looked at me. One staff member walked past me but wouldn't look at me. Again, waived my arms. The machine stopped blinking. Must have fixed itself? I finished my transaction and bagged my groceries. On the way out, I stopped and interrupted the 4 of them, and asked, "did you see me?" They said yes. How can we help? What???? One woman said, I cleared the red light. She never acknowledged me! The man said, "I guess you want us to be nicer". How about doing your job??? Customer service??? read more

I was shopping with my deaf 73 year old mother a while back-She used self check to pay for her cat litter then proceeded to head outside to wait for me- As I am loading my groceries onto the belt I look and see a clerk chasing her out of the store yelling at her to stop, she finally turns around then I hear The clerk demand she go back in and pay for her item! Mom produces a receipt, for her $2.16 10lb bag of cat litter. Apparently someone else ditched a $10 purchase on the same check stand. I didn't like the store before- I hate it now. Staff is incompetent AND rude- merchandise is over priced- DON'T shop here. I am posting this review again because my mother is not Internet savvy, I was with her that day but neglected to mention it in my original review. Obviously whoever flagged it works at the store. It's a true story and it should never have happened. The manager of the store should be ashamed of themselves. Look at all of the other reviews and you will see numerous other bad experiences this was not an isolated incident. read more