Called for an Estimate on a New Chimnney Cap. & Dampers. No…read morerepairs, just an Installation of a Chimnney Cap & Dampers. They wanted to charge an $80.00 fee for an Estimate.

I called this morning needing a quick service call since I sold my home and the gas fireplace would…read morenot ignite. Jeff was here this afternoon and within 5 min identified and problem and fixed it! He was so very nice also. Thank you Jeff!

We cannot recommend Chance and Super Sweep Chimney Service enough!…read moreFrom the very beginning, Chance was professional, kind, and kept us informed every step of the process. There was a delay in manufacturing our custom chimney cap, and instead of leaving us wondering, he proactively kept us updated the entire time. One thing we appreciated most was that he never treated us like we didn't understand. He took the time to explain exactly what was going on inside our chimney, why certain repairs were recommended, and what could happen if they were ignored. Even better, he never pressured us into spending more money. He laid out several options, explained the pros and cons of each, prioritized what was most important, and let us make the decision based on our budget. At no point did it feel like he was trying to make a sale. It truly felt like he was trying to help us make the best decision for our home. We also had a specific vision for our chimney cap. We showed Chance a photo, and he had a custom cap fabricated that matched exactly what we wanted. His measurements were so precise that it fit like a glove, and honestly, it looks incredible. The little things really stood out too. I happened to see one of our nosy neighbors talking to him while he was working. Chance was incredibly kind and gracious, but he also respected our privacy and didn't share details about the work being done. When he needed to use our hose to mix materials, he rolled it back up and put it away exactly where he found it. That may seem like a small thing, but after dealing with so many contractors who leave a mess or treat your property carelessly, those little acts of respect really mean something. Chance is truly a class act. We only wish every contractor operated with the same level of professionalism, honesty, communication, and respect. If you need chimney work done, call Chance of Super Sweep Chimney Service. Five stars all the way.

We couldn't be happier with this amazing local company! Chance came and fixed our terrible chimney…read moreand we've been enjoying our gorgeous fireplace ever since. He is extremely knowledgeable, friendly, and communicative. He clearly showed us what was wrong with our chimney, promptly emailed us the plan and costing, and we easily set up two days for him to come complete the project. We even felt comfortable leaving him alone in our house all day with our dog on Day 2! He cleaned up after himself and made the whole process so easy. This entire experience couldn't have gone better. Our only regret is not having this done sooner! This is a niche skill--he's carried on his family's business and there's no one I would more highly recommend for any fire place related services. Thanks, Chance!

Reached out to this company because I have two fire pits and a built in bbq pit that were all…read morehaving issues (the joy of home ownership). I forget his name, but whoever I spoke with was very honest upfront that my pits were too small of jobs for him to work on but he referred me to someone for both pits and the bbq as well. His recommendation was Dan who came out and took a look at all 3 things. I believe Dan is with another company, if he or anyone from this company know please kindly reply to this post and inform what company that is! Dan was fantastic, gave me costs and showed me the issues then and there. He also looked at my pit in my front courtyard and was able to solve the minor issue at no charge, simple fix. I decided I didn't want my backyard fire pit fixed because the front one is much nicer and now that it is fixed I doubt I will ever use the one in my backyard--another project yay. Will have to demo it one day. Dan then fixed the bbq and it now looks incredible and works great. I have since used it a handful of times with no issues. Great company, great communication, honest and fair pricing. Highly recommend. Two thumbs up (Will try to upload pics of bbq before and after soon)

Disappointed with Product Quality and Durability…read more I had high hopes for HB fire pits when I purchased my fireplace, but unfortunately, my experience has been disappointing. After only 1.5 years, the unit has already stopped working properly, which is unacceptable for such an expensive investment. Despite following all maintenance recommendations, I've had issues with burner failure, electrical and remote. When I reached out the owner, he was very unhelpful, unresponsive and extremely rude every time I was able to get hold of him. A fireplace should last much longer than this, and I would not recommend HB FIRE PITS based on my experience. If you're considering purchasing from them, I strongly suggest looking into other options or ensuring you get an extended warranty. Also my next-door neighbor also purchase the same fireplace like mine at the same time, and she's been having many problems with the hardware and the owner. I am extremely disappointed with the customer service from HB fire pits, especially from the owner. When my fireplace started having issues, I reached out for repairs and maintenance, expecting professional assistance. Instead, I was met with rudeness, dismissiveness, and a complete lack of concern for customer satisfaction. Rather than standing behind their product and helping to resolve the problem, the owner was unhelpful and unwilling to take responsibility. Calls and messages were ignored or met with short, unprofessional responses. When I finally did get a response, it was clear they were more interested in avoiding the issue rather than actually fixing it. A company is only as good as its customer service, and unfortunately, HB Fire Pits fails in that regard. I would strongly advise others to look elsewhere for a fireplace company that actually values its customers and stands behind its products.

This place is amazing! They went above and beyond to help me with my fireplace. I had a switch…read moreinstalled for the ignition and in reviewing the image, they suggested several low-cost enhancements. It looks brand new now! I would highly recommend them!

Brian helped me recently on a tiny, tiny request but his service and advice was top notch!! I have…read moreused Okells for the past 20 years, ranging from purchasing new fireplaces to just need an accessory or two. I think they are fantastic. Jill H

He came by the same day to remove and remount my 55" tv. He got the job done properly and so FAST!…read moreI couldn't believe it. I called him around 1, he came by around 5, and he was out by around 5:25. Pros make everything look so fast and easy. He was reasonably priced as well, $95 for removal and mount in another room. Would have been $90 to just mount. Forget about task rabbit, handy.com, or any of those other services. He was the best value and he was a total pro. Btw, don't rely on texting the yelp number. It's a Yelp relay and he doesn't get the messages. I tried and didn't get a response. He did call me back from my missed call, which is how I ended up booking.

Awesome,hardworking and honest. Alex is the best person you can hire for this job. He is very…read moreprofessional and very experienced in hanging TV's. I don't usually leave reviews but he was so humble and nice I had to. He did everything perfectly.

We replaced our old, never-used wood burning fireplace with a gas one. Boyfriend painted the…read moreinside of the fireplace off-white, using heat resistant fireplace paint, and we ordered a set of the dark grey fireplace balls, to hide soot. Armand's sent out their crew to do the conversion and installation. (Fireplace already had a gas line going to it; they modified it and activated it). We got the remote feature, which is so awesome! Highly recommend!

Great store with nice customer service, good value and some very unique fireplaces and grills for…read moresale. I love this Culver City neighborhood, too. There is easy free parking just a block to the west in the public structure.

King Fireplace is the best!!! I've had them do repairs a few times, on my near 100 year old brick…read morechimney, they've done maintenance too. They really know anything and everything about chimney's and fireplaces. The team was trained by Jack King, who knew more about chimneys than anyone you could imagine. His days were all about fireplaces and chimneys and he was a true expert. When I first met hm, I emailed him a picture of my chimney, and he instantly replied it was a 1938 chimney, he knew all the details about it. His valuable knowledge and expertise in repairs and building was handed on to this great current team at King Fireplace. They do excellent work, and have been honest all along in all their assessments, and also fair in pricing. This week, they were here at my place for two days fixing cracks in the bricks and lining the interior of the chimney, which makes it very safe. The work is super clean and precise. I'm so happy to have my chimney all nice now. I would never call anyone else to take care of my chimney. I will call them in another year for cleaning. Thank you, King Fireplace!!!

Awful. They never responded. I tried calling. No call back. i called over 20 times and never…read moreheard back. they took a deposit and then ghosted me.

Our new fireplace is the star of our home. It is beautiful. We did it 4 years ago and its still…read morewonderful. The crew was just great and the cost was good.

MJ Precast demoed and refurbished a fireplace in our house. We picked a specific type of brick and…read moremortar which they accommodated. Their crew was very hardworking, respectful and cleaned up after each shift. They had great attention to detail where tying into our existing crown moulding and flooring. We would definitely recommend them!

Wonderful experience and incredibly fair prices with top quality craftsmanship! I needed to have my…read morechimney closed up and masonry fixed and Michael came out to do a free estimate and inspection. The price for repair was beyond reasonable and the repair was done by experienced professionals with an eye for detail! My husband and I couldn't be happier with the quick turn around time and the final result and the repairs took only several hours to complete. Chimney Checkup exceeded all expectations and I couldn't recommend a better company!!!

We had Michael come out today to help us with an inspection of a chimney on an older home we're…read morepurchasing and he was absolutely amazing! Not only did he accommodate us on short notice, but the entire process of scheduling the service was incredibly easy. Before he arrived he called & texted to give us a heads up and arrived right when he said he would. He was very thorough with his review of the chimney, going on the roof and using a camera to view the inside of the chimney, and explained in real time everything that was good to go or needed some love. He was very respectful of the home during the process and when he was done everything was as clean as when he arrived. He was extremely kind and outgoing, very courteous, thoroughly communicated at every step and we're very happy with his inspection! I would recommend Michael and Chimney Checkup in general for anyone that needs a chimney inspection or chimney work!