Taxi Cab reviews are usually as good as one's last ride. Ours last night from the Venetian back to…read morethe WorldMark was perhaps a bit more in cost than an equivalent Uber, but considering the time and circumstance factors, we made a good choice. The Formula 1-related work has significantly made walking or driving along the Strip to be extra difficult. So we really appreciated this particular driver's skill in navigating us out of that street and then directly back "home". Things were a bit tight inside the cab as there were 4 of use, but it was comfortable enough. A few of us even slept most of the way back.

Driver was great, but the company charged my debit card 3 additional times for the same ride,…read morenobody from the company will get back to me!

Always on time and when you need them, service is excellent…read more If you get stranded they will send out a Designated driver to pick you up, drive you in your own car, park it wherever you need... there's a second car following so the driver is never left stranded. Also the service is open 24/7, love all the drivers and customer support.

Great service that really ensures the safety of everyone on the road! The folks running this…read morebusiness are fantastic, they really care.

Where do I start? I had the pleasure of riding with a girl named Jennifer in a yellow taxi cab I…read morebelieve her cab number was 3018. She is not your ordinary cab driver! She provided me with so much information about Las Vegas in our 15 minute drive and the conversation was absolutely phenomenal. You can tell this girl really likes her job! If you have the pleasant experience of riding with Jennifer, she'll make your day! I asked her how I could make her day better and she said just leave me a five-star review and let people know I'm out there trying to change lives one smile and ride at a time! What a sweet girl..

Formal Complaint Regarding Unprofessional Conduct and Overcharging…read more I sincerely hope this remains the most unpleasant experience of my entire trip. As I don't live in Vegas, the general quality of taxi services in Las Vegas doesn't personally affect my daily life. However, I felt a strong obligation to report this incident to your headquarters. I gain nothing from doing this, but I am taking time out of my busy schedule because I believe this behavior is unacceptable. Incident Details: * Route: Flamingo Hotel to Gold Coast Hotel * Estimated Fare (Rideshare): Approximately $12-$14 on Lyft. At the Uber pickup area, I encountered a taxi. The driver was an Indian woman wearing a long dress and a hijab. Since the taxi was right there and the driver ask me where I go to, I asked for the fare to the Gold Coast Hotel. After making a quick phone call to someone, she initially quoted me $20. When I declined, she consulted further with the person on the phone and changed the price to $12. Since this matched the rideshare price and the car was already there, I decided to take it. She assured me she would run the meter. As I got in, she seemed visibly--almost overly--excited to have secured a passenger. Issues During the Trip: * Intentional Detour: I had checked Google Maps several times and knew the route was essentially a straight line. However, as soon as we started, she took a completely different direction. * Distracted Driving: She remained on a speakerphone call in her native language for a significant portion of the trip. When I asked if we were going the right way, she insisted we were, but then--incredibly--asked me where I was going. * Lack of Navigation: She handed me her phone and told me to type in the destination myself. Only then did she start using navigation, even though we were already headed in the wrong direction. * Overcharging: Due to the massive detour, the fare came out to $24.38. I ended up "touring" New York-New York and MGM Grand and even took a photo of the Golden Lion statue out of sheer disbelief. Unprofessional Interaction: When I pointed out that Uber had quoted $12, she sarcastically replied, "If Uber was $12, Why don't you take uber?" I repeated. "Why don't you take uber?" I reminded her that she was the one who lowered her initial quote from $20 to $12 to get me to join. She then started making excuses about fluctuating Uber prices and road construction. I originally intended to pay exactly $12 in cash and leave, but assuming she was a salaried employee, I decided to pay by card. I left zero tip, as I felt I was the one who deserved compensation for the wasted time and stress. With the rise of Uber and Lyft, taxi revenues are surely declining. If this is how your drivers treat passengers, no one will want to use your service. I believe it is vital for the company to know that you have drivers representing you in this manner. I felt like I was in India.

This is a pretty basic cab company, but I experienced some great customer service just now and…read morewanted to share it. I took the cab to the airport and realized within in minutes of my cab driving away that I had left my phone in it -- not great! So I sprinted to the payphone to call the company so I could contact the driver and get the phone back. However, none of the numbers that I tried, including the one on the receipt were active!! Total nightmare. I went on the web and searched and called all kinds of numbers...nothing worked. I was able to use the Find My iPhone feature to lock the phone and used the sounds and messaging feature to talk to the driver, who returned the phone to me. Yes, I had to pay the phone's fare, but it was worth it. But seriously--what's the cab company's phone number? Good luck out there...

Cut me off three times on freeway aggressive driver just rude if that is an example of how they are…read moreas a company very very rude

Brenda is legit! She is friendly and helpful and reliable. She called to confirm my ride the day…read morebefore.

I came to Las Vegas for a river trip and needed to be dropped off and picked up from the Hoover Dam…read morefrom Las Vegas. I did not trust Uber to come that far to pick me up and at the specific times needed. Brenda is a person you work with, not an app. How refreshing! She was so easy to plan logistics with by call and text. She was on time and great company. I am recommending Brenda to all my friends that come through Vegas and Boulder City and definitely will use her services again when I'm back In town.

OMG I dropped my wallet in the cab when I got dropped off not noticing until like an hour later. I…read morewent through every avenue to try to find it. It was late, so the driver Bahta had already finished his shift, but in the morning I receive the news that he had found my wallet! I called him right away and he was so nice. He drove all the way from the other side of the strip to bring me back my wallet. I can't thank him enough! Looking at the other reviews, the employees at this company are very trustworthy and are great at getting lost items back.

7/18 6:45pm. My driver in car 1374 just nearly killed us and people in a crosswalk. Tried to cut…read moreoff traffic, then chose to make a right turn from the middle lane because he didn't want to wait in the turn lane and almost hit pedestrians in the crosswalk. If that wasn't enough he ran a red light right after and almost got us t boned. Don't use if you value your life.

Dispatcher was nice. Location was not a problem even though…read morewe were off the strip in Vegas. Car was there within minutes, very clean.

Your drivers!!!! Need some sort of training or license revoked... this idiot just merged into the…read moreturning lane leaving them more in front blocking turning cars... then decided to go through a red light while cars are turning already... I do not know how they can keep driving like this

I used them getting from airport to my hotel for CES. Driver was helpful and courteous and made for…read morean enjoyable ride despite the CES traffic. However I'm reviewing what happened the next day. Little did I know I dropped my driver's license in the cab that night. It was found by a passenger the next day who got a message to me with the (new) driver's cell phone number. I called and despite the huge demand and crazy CES traffic she found time (I figure at least half an hour that she gave up) to meet me to get my license back. Huge shout out to driver Joanne C. for saving me tons of hassle.

Only in LAS VEGAS, but most likely many destination. Took a cab three times over a weekend 12…read more/13/24 -12/15/24. Two of three upcharged and each driver acts ignorant and states he is unable to change it. One example of the $29 flat fee from my hotel region to the airport which we confirmed with the driver before getting in. How about $48! First trip since Uber/Lyft days using a cab and will be our last. Should have checked reviews ahead of time and would have avoided, but the good thing we all have choices and life goes on so don't let things like this even put a hiccup in you day. Happy travels and do your homework!

One of the best parts of a great memory made for my best friend's little wedding arrangement!…read more Sümbüle (Cindy) was phenomenal! From our pickup at the airport to the downtown area for the simple wedding arrangements to a great photo op at the "Welcome to Las Vegas" sign to the drop off at our hotel. everything went perfectly! Sümbüle was caring, compassionate, charming and most accommodating in every way. She looked after us as if we were family to her. I'm so glad that I didn't have to drive or find parking. She was amazing! The next time I come to Las Vegas with friends, I hope I am lucky enough to get her again as our driver and guide! She was one of the most personable people I have encountered in Las Vegas! Overall, the service from the company was outstanding and definitely worth 5 stars!

We were a little skeptical at first but man we are so happy we went with this driver. We got picked…read moreup at 7am (driver arrived earlier than pickup time). Driver's name was Bear. Absolutely great person, professional and super friendly. I highly recommend him. I think this type of driver should be the gold standard.

Got a ride to the airport. When we arrived at the airport, his pay machine was not working. (It…read morewould not allow me to use my credit card.) He tried rebooting it I think, but it didn't work. He then called it in as a manual transaction and reiterated the fare and asked if I wanted to add a tip. AFTER he hung up with his company, he tells me that there's a $3 manual transaction fee... I was late, so I didn't have time to sit and argue about it and wait for him to call his company back, but WHY would I be charged a manual transaction fee when it's the company's fault the machine in the cab was broken?! ***AFTER READING OTHER REVIEWS, IT SEEMS THAT THEY TRICK PEOPLE WITH THIS $3 FEE SCAM OFTEN*** On top of this, I found out after I left the cab that he had dropped me at the wrong terminal. The terminal I needed to be at was apparently at the opposite end of the airport. I've never departed from mccarran, so I didn't realize it until I left the cab. To be fair, I should have been paying attention while he was driving, but I travel often and I've never had a cab drop me at the wrong terminal at an airport.

DISHONEST!!! Taeme, the taxi driver, took the long route and did not turn off the meter when we…read moregot there. A 13 minute ride turned into an 18 minute drive that cost us $42. (We ubered back and it only costed $19) Shame on you. Scammers should lose their license.