Taxi Cab reviews are usually as good as one's last ride. Ours last night from the Venetian back to the WorldMark was perhaps a bit more in cost than an equivalent Uber, but considering the time and circumstance factors, we made a good choice. The Formula 1-related work has significantly made walking or driving along the Strip to be extra difficult. So we really appreciated this particular driver's skill in navigating us out of that street and then directly back "home". Things were a bit tight inside the cab as there were 4 of use, but it was comfortable enough. A few of us even slept most of the way back. read more

Driver was incredibly rude due to our trip only being one mile. We were reprimanded for not walking and said we wasted his time because he had been waiting 50 minutes for a ride. We had one person in our party that cannot walk due to a recent knee surgery and informed the driver, but he could care less. He drove erratically because he was so mad. I will never get in a desert cab again. I will ask the bell captain to pull a different cab forward. Date of incident: 1/3/2026 @ 4pm cab 4286 read more

Desert Cab - Cab number - Taxis Near Me - Las Vegas, Nevada

Driver was great, but the company charged my debit card 3 additional times for the same ride, nobody from the company will get back to me!

This Vegas trip around We probably have taken 6 cabs from different companies and the best by far has been Maria with Desert Cab. She was a nice surprise since we have never had a female cab driver. She was gracious, friendly and made us laugh. She was a very safe driver and the car was clean. Unlike every other driver she did NOT spend her time talking on the phone . Glad to finally have a driver who was not distracted. Really like this cab service and hopefully will get to use it in the future read more

Desert Cab - Maria is an excellent driver - Taxis Near Me - Las Vegas, Nevada

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Took off with my luggage in the trunk! And I'm still trying to locate it! Unbelievable.

Now I know why I usually take uber. We got I ti the airport Kate and needed a ride home. Figured this would be easier than ordering an uber. He couldn't fit our luggage in and slammed the truck down on it repeatedly to get it to close. Our drivers was chain smoker whose entire taxi smelled like smoke. And coughed the entire time. I won't be surprised if we all caught something and get sick. Very disappointing. Will never take a cab again when there are more sanitary and safer options. read more

Our first ride was fantastic (extremely kind, wish i knew his name- + hence the one star) but as a person who needs an accessible cab- they were not accommodating. When you need accessible cabs, most cabs through most companies, 1/10, are unable to accommodate you. This company would not accommodate a cancellation if we had another cab, which is okay, however when we said we would not take another cab service and wait for desert cab ONLY and cancel our other order, they STILL denied us service. Additionally, the cab driver who took us on our last trip was extremely rude and unaccommodating. If you need an accessible cab, do NOT pick Desert Cab. If you want a cab driver who does not want to drive people and is rude to you, this is the cab for you!!! Stay safe :) read more

First time take a taxi to a hotel in Las Vegas. And our driver was Sergio. He was nice but just letting you know that they like to purposely take multiple turns and randomly take the freeway for no reason at all. They usually will reach to the destination until the paying machine reach to around $20. If they ever go over this price, then there's no need to give them a bigger tip. And can I also say is, we were at the Las Vegas chinatown plaza and our hotel is at the fontainebleau hotel and within this short drive, going over around $20 was really not necessary. read more

Twice I was dropped off at the wrong location. There is no person to person customer support for this company. Take an UBER. read more

I am very happy with Desert Cab! They pickup on time and the drivers are friendly. I will continue to use this service.

Their drivers went above and beyond and returned my cell phone when I left it behind in the cab

Ready to rip you off kinda of taxi. Be careful they will try to do their best to get your money. The driver said $20 in the beginning. When we got dropped off he demand to take us back if we didn't tip. We already gave him $20 tip but he wanted more. Don't take this taxi service if you'd like to be bossed around...your the boss not the Taxi Driver. Happy new year everyone. read more

Desert Cab - Don't take this taxi... he will s a complete ass! - Taxis Near Me - Las Vegas, Nevada

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I accidentally left my backpack in their cab. The driver had all interior lights off at midnight so didn't see it. They saw my bp in video inside cab but nothing. It was a different story every time I called. Hope they have fun with the $2000 cash, iPad, charging brick, headphone, car keys, asthma inhalers, my DD-214, extension cord, power cords and snacks!!!! I will NEVER recommend this company and I'm telling every one who bowls out in Vegas this story. read more

I was long hauled on a trip from the airport to the Strat. Driver attempted to charge me $45 for the trip. I complained and the driver claimed that the Strat isnt included in flat rate pricing. After he lied to me a but more he relented and charged the correct price. read more

How do I start? First, there are NO humans to contact. Everything is done automatically and not at all well. When the driver got there, he accused me (though not impolitely) of giving the wrong address. I didn't GIVE an address, just a location - a well-known transportation hub. But the big problem?? The driver was utterly incompetent or acted that way to scam me out of a large fare. From the street that we got on first, he made at least two U-turns, claiming to be confused by the GPS. I told him which MAJOR STREET the address was on - I don't live in the city, and even I could have found it easily on the map. He asked for the address numerous times - probably like, 6 or 7 times during the ride. I showed him a map from MY PHONE and told him the major cross street, at which point he acted like he knew what he was doing. To figure out where I was, I followed our route on Waze and saw that we had passed that major cross street. I told him he went too far, but he KEPT GOING saying something about the GPS and address. I told him to turn around and he sounded surprised. I said he had gone WAAAY past. I was so angry. I said to just let me off at the corner of the major cross-streets that I had TOLD him about, but miraculously, when I said that, he found the building I needed to go to, and SHOULD have gotten to 10 or 15 minutes earlier. For a 5.5 mile ride, I was charged about $50, most of it due to the driver's mistakes (or "mistakes.") Maybe this is the last time I give an actual taxi company my business. I'll just make sure my Uber app is updated before any trip. Every Uber driver I've hired has been multiple times better at the job (or more honest - still trying to decide). I am SO sick of being ripped off by companies. Either the company needs to stop scamming people, the driver needs to stop scamming people, or they need to train drivers to be a hell of a lot more competent. My guess is he's going to get a pat on the back or a bonus for securing such a big fare for such a short distance. I just tried to call to explain what happened / express my utter disappointment & frustration and SURPRISE!! No customer support, just multiple ways to book a taxi. (My advice? DON'T DO IT!!) What a waste of my time and money. I would recommend this company NEVER! (And yes, I left a tip, NOT the huge tip they recommended though - I mean, the guy knows where I'm staying, so probably better to not antagonize him. He was polite, and we ended the ride on decent terms, but if you KNOW you're going the wrong way and leave the meter running, that's kind of scammy). read more

We got a cab from the airport to the SpringHill Suites. Wasn't familiar with a major airport hotel. First red flag. Then, gave her the street - kept asking us: is it a time share? are you sure it's not this or that? No. We kept repeating SpringHill Suites. We finally get here. Ask the desk how far it is to the airport: It is an 8 minute cab ride!!! Took us on a time-wasting, money-sucking ride because she could. No help with our bags. Terrible. Filing complaint with BBB. Our hotel rep said NEVER take cabs in Vegas. Only Uber. Taxis here apparently take you for a ripoff ride. read more

Horrible!!! He stopped in front of me, got out of his cab, walked towards me and acted like he was shooting me. Then, he proceeded to shout obscenities at me and my customers. Somebody should take away his hack license before his temper hurts someone. Happened on Sunday evening (11/12/23) about 8:30 pm. Cab #4417. I tried to call Desert Cab, but if you're not buying anything, they don't want to hear about their angry, horrible employees. read more

Wish I can do zero stars. Their service sucks. They speed and drive around like they have somewhere else to go. My brother and I tipped pretty good too. Yet, they still witch about it. Plus, the car smelled like farts too. EWW. read more

3 mile trip from airport $30 "That's their flat rate" ...per driver Extra $3.00 to use CC Use Uber or Lyft. Stay away. Weirdest vibes from driver. Stay Away read more

Got charged $25 to go what should have been one mile to next casino. Took backroads that took forever. Also charged us an additional 3% over and above rate which is illegal if not posted. These guys are crooks. Uber is without a doubt a thousand times better than the taxi option. Never again! read more

Do not use! They scammed and forged my signature to authorize a false charge! The driver was extremely rude and hostile. read more

We were near Circus Circus hotel when this taxi, who was in front of us, was in between two lanes taking up two spaces. He had his turn signal on and eventually moved to the left lane but decided last second to cut us off again and move back over to the right. We had to break quickly, with children in the car, to make sure we didn't get into an accident. Even worse was he kept driving this way!! And there were kids in his car too! When we called to make a complaint the supervisor was too busy because she claimed to be on the phone with the police about another one of her drivers and gave me a different phone number. Apparently this company doesn't care about hiring safe drivers. read more

Desert Cab - This guy almost caused an accident and continued to drive like a maniac!! 7/28/2021 @ 6:10pm - Taxis Near Me - Las Vegas, Nevada

Awful experience with my driver Enrique and his vehicle. Immediately when I got in I noticed I had nowhere to clip my seatbelt in. Second, the driver wasn't wearing a mask when the mask mandate was back AND he was coughing! Finally, he completely missed the turn into my hotel and when I asked him if he would turn the meter off he said he couldn't do I got charged extra with him having to make another full loop. On top of that, he was about to go into oncoming traffic until I told him I could go out where we were and walk. My god this is why I stick to Uber/Lyft. read more

The worst experience that ruined my entire day. I left my phone in a cab. Called it literally 40 times. Finally was able to sign onto find my iPhone 4 hours after searching all day for the cab info, dinged my phone from the app and the guy called right away after this. He said he was at home now and off work and he had been waiting for me to call. By the way, you can't speak to a person at this company, I tried many times. All you can do is submit a ticket on their website. He had my phone and said it would be $100 to bring it back to me. Which I obviously had to pay. Extortion at its finest. Do not recommend. read more

I was very happy with Desert Cab company and its services. HOWEVER, I left a bag in the back of the cab and am having a terrible time getting a response regarding the return. I know my bag is at the cab company (tracking) and after repeated attempts to get a response via their Lost and Found, nothing. There is no live person to talk to. DESERT CAB CO, PLEASE HELP! I'm happy to send a pre-paid box for you to return my stuff!!! Thanks. read more

Drivers always driving recklessly, they cut other cars, not respect traffic rules, this company needs to fire those guys , they're a nightmare and danger for everyone in the road, including pedestrians, poor management shame on you ! This happened August 11th 2024 at 5:08 on the corner of linq and flamingo road, TAXI CAB 4191 read more

Over charging on night of fight.. that was just the beginning up at the Driver would not shut her mouth constantly talking. I was not at all impressed. I felt that I was taken advantage of and I even called my credit card company to dispute the charge and I've never done that in my life. read more

Very poor driver. In addition, driver temperament was childish. He should not be driving with his rage issues. Get him help and take away his license to drive immediately. Worst driver I've seen in 40 years. read more

Desert Cab - Very poor driver. In addition, driver temperament was childish. He should not be driving with his rage issues. Get him help. - Taxis Near Me - Las Vegas, Nevada

Driver got lost and avoided the correct way from Downtown to Luxor $33.95 to go from Luxor to Downtown. $56.15 to go back. Was driving around in a parking lot for 5 minutes then avoided the Interstate to get us back to the Luxor. It was a rip off in addition to the $10.00 per ride fee charged by Taxi companies from Noon on the 9th of February to Noon on the 12th of February because of the Super Bowl weekend. Just another way to screw tourists in Las Vegas read more

We ordered a cab from their online service called Kabit. It gave us a confirmation number and said the cab would be at the Pioneer Saloon in Goodspring NV in 10 minutes to take us to Las Vegas. The cab never showed up. We called many times and eventually got a person, who said the computer automatically cancels confirmed reservations if the pick up is outside their service area. read more

We've had horriflying experience with Desert taxi #4202 driver License plate: 223-S88 took us to wrong hotel, then racially abusive and verbally attacked us. Hotel doorman and bellman had to rescue us. Not all drivers may not be bad but don't ever get into that particular taxi until you communicate with Desert to make sure not the same driver of incident occured on 6/13/23 8:36pm at Harrah's for your own safety. He was mentally unstable and dangerous. read more

I was really impressed using this cab service to get from the Orleans to McCarran Airport on April 19. The drivers were in communication with each other, helping each other out with road conditions and fares. I did not see any single cab doing this while we were out there, except for Desert Cab. The first taxi we took from the airport to our hotel overcharged us (more than the flat rate) and I didn't say anything because it was awkward, and only an extra buck and a half... but that was really shady and classless. I wish I had written this sooner so I could recall which company it was... Anyway, I got really good vibes in Desert Cab. Our driver was friendly, conversational, and professional. I'd look out for them while in Vegas and prefer them to Uber or other cab companies. I'd just keep sharp out there and pay attention. Good luck. read more

The company sucks. The people who drive are unfriendly. Use anybody else. I would rather take a Uber

Updated to a 1 star because the driver stole my headphones out of the bag before he returned the rest.

You guys will soon be replaced by a Avito Lyft or Uber this cab company is sneaky can't wait till you guys get replace ripping people off The future is Lyft and Uber Your company double charged me Lyft was $10 you charged almost $19 read more

Don't use the driver stole my air force ones $250 value after having my wallet stolen and my cards being declined for a $21 fare. He was supposed to come back for a $100 tip but the owners resolution after sending me back 4 pairs valued $1000. Beware!!!! read more

The worst experience of my life. As a person with a disability, this is the first time in my 51 years that I have service refused because of my disability. I'm not assuming that's why I was refused service but I was told that to my face as the reason for refusing to give me and wife a ride back to our hotel from Freemont St. I was refused service from at least 6 drivers from this company and at least that many from other taxi services. It took almost 3 hours and several calls complaining about the service before we were able to speak to a live person and they finally dispatched a cab to our location. I didn't need assistance getting in and out of the vehicle nor did I request that type of assistance. Totally unacceptable and really ruined what was a great vacation. Will be my first and last time visiting Las Vegas. read more

I couldn't get an uber at the time due to some road construction making it difficult for ride share vehicles and cabs from reaching the airport. With taxis, you can't really have any say in the company, since it's whichever cab arrives at your spot at that moment. This ride was especially bad, that I felt compelled to leave some feedback. Driver was Lubomir tarpov. Drive 21165 Vehicle 4154 The credit card swiper never works in taxis. This is not the only cab to have this problem. I wonder if it is a ploy to get customers to use cash instead? The driver was not very pleasant. He complained about the flat rate cost of the ride from the airport to the strip. He felt like it should be based on the time. He was driving like a maniac, swerve and speeding. I still tipped 30% (the options for tipping are 25%, 30% or 40%, kinda outrageous right?). It cost over $40 to get from the airport to the Las Vegas strip. Not terrible, since Uber and Lyft can be that cost as well during surge pricing, but the entire experience was so unpleasant. I don't mind paying more if the experience is normal and safe... but this was very bad. Hope to not have to use a taxi anytime soon. read more

If you use desert cab company don't forget anything in there car. I left my backpack. It was turned in by the driver but not before they took off the name tag and took what they wanted. I was able to get info on the cab company from our security camera. I have a great picture of the driver. People suck. read more

Wanted to see how 'honest' the driver was and let him choose the route from the airport to the hotel. He chose the most expensive route while the whole way saying how it was the best route. Cost twice as much as from hotel to airport using the actual best route. read more