I usually do not ride in leased taxi cabs, because the company has no responsibility and no accountability for the passenge. You are totally dependent upon the skill of the driver, who does not have training. Saying all that, I will recommend an excellent driver. His name is Daniel Temese, and he drives a lease cab 1378. I came home from the hospital in his cab, and he was a safe driver, he opened the door for me, he picked uo my hospital papers that I dropped, he made sure I had my phone. He is a very nice person who cares abut his passengers and feel responsibility for them. His cab can be requested when dispatch is called. read more

Before the cab service went computer which idonot understand now our dispatchers very nice and helpful told schedules ride dry Very nice taxi drivers thisgood taxi sevice always help me get my service dog up and back. To my very close. Veterinary. For my pet wish I could talk a live dispatcher not any more I appreciate all your help for many years thanks and b Getting me up and back with groceries from. A ride to our markets read more

Was really drunk on the strip. Called the first company to come get me. Acab showed up and the driver was really cool. Took me home and conversed the whole way. Nice guy. Didn't drive like shit. The cab was clean even after my ride. lol Gave him a good tip. Will definitely use Acab again. read more

OMG I dropped my wallet in the cab when I got dropped off not noticing until like an hour later. I went through every avenue to try to find it. It was late, so the driver Bahta had already finished his shift, but in the morning I receive the news that he had found my wallet! I called him right away and he was so nice. He drove all the way from the other side of the strip to bring me back my wallet. I can't thank him enough! Looking at the other reviews, the employees at this company are very trustworthy and are great at getting lost items back. read more

I would highly recommend not using "A Cab Company" as their drivers are incredibly hostile and operate their vehicles in an unsafe manner. This evening, 10/12/2023, I took a cab from Caesars Palace to the Venetian Hotel, a relatively short ride. As soon as we entered the vehicle, the driver, a an African American male, complained about the short ride and told us that we should have walked. We offered to exit the vehicle and get another cab, but instead he stopped speaking to us. The driver, Mekonen Gebremedhin instead chose to operate his vehicle in an unsafe manner down Las Vegas Boulevard. Mr Gebremedhin accelerated at speeds of nearly 55 mph in a well posted 20 mph zone. This was arguably the scariest ride I have ever taken. I would strongly recommend avoiding this company as they clearly employ drivers that are otherwise not qualified to drive. read more

Right before midnight on Friday Nov. 22, 2024 I was leaving Park MGM hotel and I noticed an aggressive driver behind me. Driving a white Toyota Tacoma this aggressive drive honked aggressively at me and even tried to run me off the road. I had to slam on my breaks and swerve into another lane almost hitting another car. After the driver cut me off I took a picture of the plates and noticed it was a work car. So I drove on the side of the car and at the next red light I took another picture of the company logo. Wanted to report it by calling the contact info but all systems were automated so I could not file a report. Truck #1450, Plate 184-V54. I am just glad my kids were not in the car and to my knowledge no one was hurt. Long story short be careful who you hire road rage in Vegas is at an all time high and lately hasn't been ending well. I just hope this driver doesn't hurt anyone with their aggressive behavior. read more

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I forgot my bag in the back of a cab. MacBook with all my work files and $3k in cash. They got it back to me at the airport within 30 mins with all items and cash intact. Amazing! Highest rating for their honesty and courtesy. read more

Way overpriced charge me $42 from airport for 6 miles. made you tip minimum 20 % if credit card machine and added $3 for using credit card. What a rip off. No wonder people use Uber and Lyft I am a local. Never again will I use !!! . Driver was ok but not worth 20 % tip . He did open my door and help with suitcase read more

On December 1st 2023, I was hit by a driver that worked on sierra vista right across from the police department. The individual behind the wheel almost gave me the impression that he was actually trying to clip my dog and myself. And what really points to that was that he just kept going and never even stopped. And not only was there exchange of paint and hair fibers. But there where over a half a dozen uniformed police officers and detectives who had seen the whole accident. And even though I chose not to press charges this driver NEVER even came back to see if we were ok or to say sorry. Nothing! Well after speaking with 3 separate attorneys and with all of the medical bills of mine and the fact that they killed my dog. Plus the absolutely overwhelming amount of carelessness, wrecklessness etc. etc. And not 1 single attempt by A Cab or it's driver I believe they should be held accountable since they obviously do not care. I will be starting an anti-A Cab campaigne at cab stands, the airports , BBB, OSHA and on many different public platforms as well as to their advertisers while we're going through court proceedings. If you have anything else you'd like to add or any grievances. Please call Brent at 702-689-9389. Thank you read more

A Cab - This was just a few moments before A Cab changed our lives forever - Taxis Near Me - Las Vegas, Nevada

BEWARE OF THIS HORRIBLE DRIVER: Name: Jeannine Lafarge- middle aged woman with very manly features, thick foreign accent, tan skin, dyed blond shoulder-length hair, and glasses. Driver Number: 107625 Vehicle: 1435 Nevada Taxi Company: A-Cab Co. with dark green skirting and white body I had the terrible misfortune of being taxi driver Jeannine Lafarge's passenger from McCarran Airport to Luxor Hotel. I politely asked her to not drive on the Freeway because we've read that visitors get ripped off by this route- $35 versus $15-20 on the Tropicana route. I wasn't mean or condescending at all but something immediately set off inside her and she started shouting at me in the cab and saying that it's faster and cheaper on the Freeway route. When I didn't respond she started glaring at me and cursing "BULLS***, F*** this and F*** that" She called me a cheap New Yorker who had no idea what the F I'm talking about and had no right to tell locals like her what to do. "I am glad this is a free country because I can say what the F*** I want!" She was clearly mentally unstable and I didn't want to talk back because I was convinced that she could have turned violent on me. She was then was pulled over by a roadside cop because she ran over cones during her intense road rage. The cop reminded her to stop the meter, and at this point it's my biggest regret I didn't jump out and tell the cop how insane and horrible Jeannine was! After the cop let us go, she immediately started cursing at him then back at me. I was so relieved when she dropped me off at Luxor but she didn't stop being completely rude, disrespectful and downright terrifying. I hope no-one else suffers the same terror as me. read more

THE ULTIMATE WORST cab service ever! I can't believe they are still allowed to pick up at the airport. The driver took the scenic route to take me to the Tropicana because "I get frustrated when there is a lot of traffic" he says. In all of my years of going to Vegas no cab has ever cost me more than $18 from the airport. And Lyft and Uber are even cheaper. I paid $27.47 and did not tip him. He got upset and popped the trunk and made me get my own luggage. He threw the receipt at me. I got out and left his door open and the trunk. He then got out and called me a fat nigger. He spent his tip on that scenic route. I will never take a regular cab from the airport again. read more

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Dishonest drivers . Customer service was ok but the driver took my money from a wallet I dropped .

My cardholder wallet fell out of my purse in a cab while my husband and I were vacationing in Vegas. I couldn't find it the next morning, and I was just about frantic. In 2018, I had to do the "no I.D." routine and incredibly uncomfortable frisk at the airport after losing my driver license on the first flight of a trip, and I was not excited to have to face that again. Thinking about that possibility was about to ruin the remainder of my trip, and I couldn't focus on much else. My husband and I called four hotels and six cab companies before he got some great news: Mr. Imad, a driver for A Cab, had found it and turned it in. Imagine my relief! We immediately hailed a cab and went to the office. I did not get the name of the lovely lady who helped me, but she was very kind. I wish I could've shaken Mr. Imad's hand. That kind of integrity is not common and I am so grateful to him. I would not hesitate to recommend such an honest and helpful cab company. read more

I GIVE THEM NO RATING HONESTLY! MINUS 5 STARS! Saturday, December 17 around 12:30 PM there was lady working answering the phone who was as rude as F***! My mother has Dementia and likes to keep as much independence as possible left that she has. We were planning to take a trip to the store. She called to get a taxi and the lady said taxi was running an hour more late and there was at least 4 people ahead of my mother's call. We understood that. The employee kept saying do you want the ride? As mother was trying to decline the call with a "Okay, will can ..." the lady hung up on my mother in a mean and disrespectful way. I can't say she took that as an appointment to send us the taxi considering we did not get an okay or any confirmation. We were on speaker phone and the end of that sentence would of been ... "call another ride." Seeing she sounded stressed out about everything. When I called back,, gave our address, and began to talk, she hung up me! Then I called again to explain what my mother was trying to say, calling her ma'am first and stated that we did not need the taxi, she hung up on me without saying a word. The call back was to help drop some stress off her load of work. But instead, she confirmed it was on purpose what she did. Point here is, why do you even work for the public? Karma will kick you in the butt later. Customer service is not for you and yes it reflects on your place of business! As I can all ready see what the rating are given to this establishment. By the way, my mother used TAP Tickets and this is the first number on the ticket list. I RECOMMEND YOU SKIP OVER THIS NUMBER! I RECOMMEND "TAP" to take you off their list. Funny enough, we called the other companies on that same "TAP" list and their customer service was kind and respectful as soon as they answered the phone. Customer Service IS NOT A PRIORITY at A CAB in my opinion. You should take lessons from businesses like The Spray Gun Auto Body and Transmission Competition shops. read more

For this to be Las Vegas - a place where thousands of tourists visit their handicapped transportation is very below sufficient. They are never available and they have the vans. If your employees aren't doing what you hired them to do, get more. If you have a business you should do it to the best of your ability. Supervisor drive if no one else will do it. read more

My boyfriend and I used this company to get from Fremont st. To the Tropicana and my boyfriend forgot his phone in the cab. The guy driving cab 1346 charged $100 to bring it back to him. Needless to say we will not be using this company again. read more

A Cab - The cab number. - Taxis Near Me - Las Vegas, Nevada

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Absolutely disgusting car and the only option to take at the airport. I will wait 2-3x as long next time and take uber. Even a long wait is better than supporting a disgusting taxi company that doesn't clean its vehicles. read more

I book A- Cab in advance and so far they have always been on time. However, I only use A Cab services for short one way trips like a 1-2 mile trip to grocery store, bank etc. that I pay with the Taxi Vouchers. A Cab told me yesterday that you can't book an advanced ride online for a pickup from any grocery stores! A 1.5 miles trip is $7 to $11 depending on the driver and waiting time in traffic. For a 7.5 mile trip, the fee is $29 and $45 (same destination different routes & drivers) vs. Lyft or Uber fee of approximately $15-17. A Cab and all Taxi/Cab services are very expensive and charge a $3.00 fee if you use a debit or credit card. All of the drivers are very polite and professional. read more

Forget calling this cab company I'm going to Uber Our hotel called 45 minutes ago and the cab company said they never got the call but it was on the phone log of our hotel. read more

*Vehicle - 1317 *Drivers description: Bald older gentleman with short mustache and glasses The most rudest service I have ever experienced. The beginning of the trip was fine until I got home from the destination. I literally was about to give the driver the amount in cash and I did not give him enough tip to his liking. He literally told me this isn't a water delivery service which I had his car service help me get my water gallons refilled. He proceeded to tell me get Uber next time me this was illegal to do. I'm sorry sweetie but last I checked wouldn't you want me to hire your services opposed to Uber. Uber would of been cheaper but current circumstances made me utilize this horrible grotesque service called a cab service. As I was taking out one of the water gallons for my water dispenser he proceeds to take them out his car and I hear one of them get slammed and it bursts open. He literally burst the 4th container of water in fury because of me not tipping him enough. He proceeded to say "I'm sorry" nonchalantly, in the distance and drives off as I'm standing there in shock and outraged by what has occurred. I couldn't even record him for evidence as he literally did it as I was turning around to get the other containers of water. I was appalled that this individual was so triggered that he decided to bash the BPA free water jug which was filled with water which will cost money to replace and refill. This may not be a Uber service, the tip amount may not been enough to your liking enough though I did not have you carry them to the car or ask for them to be touched from the vehicle when back at the original destination. I later proceeded to call the car service and the receptionist was giving all this attitude that I did not ask for. I'm just calling to report distress that your driver has caused me so please don't give me all this attitude that I could really not care for. Obviously I will not be compensated for these damages to my water jug that costs way more then the whole ride to and from the destination. This is why Uber and Lyft are slowly taking over cab services because of this entitlement from drivers from small car service businesses. read more

A Cab - Damages done by the cab driver to my BPA free water jug that was filled with pH 10 water. #appalled - Taxis Near Me - Las Vegas, Nevada

Never see a taxi driver say"I don't know the way, tell me where you at" and " I not believe GPS". I told him I don't know the way, He even mad to me. So funny, never back. read more

We used A Cab to travel from hotel to airport. In my hast to exiting the cab I left my video camera & case in the cab. I did not realize the loss until we reached the baggage counter. Luckily I had requested a receipt. Using the cab number I was able to locate the company and spoke to the person in the lost & found department at A-Cab who told me they had my camera & that the manager would call me back in a few minutes. The manager (Mike) promptly called me back. We have a FedEx account so was able to send them a label for shipment of my camera to our home. It arrived two days later very securely packaged. My experience with A Cab was totally positive. The driver was pleasant, interaction with lost & found admin. and the manager at the office wonderful. Thank you A Cab for making a sad event into a positive event. read more

disgusted by this company, a driver nearly ran me and my newborn over in her stroller outside of the venetian. he didnt stop, even when i was screaming stop with his window open and then swerved us when he realised he was a driver and should be looking up at the road. when he pulled up next to me he screamed " what the fuck do you want and ill knock you out" instead of being professional and apologising. driver needs to be fired for reckless driving, i dont think he could actually see. tried to call the company several times & of course no answer. read more

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Don't know why it took 20 min to get picked up from hospital and 30 bucks to go 2 miles in the middle of a weekday This town desperately needs uber read more

Calling this cab company is like shooting dice. You hope for the best but you don't always get what you want. My husband and I are a single car family so I often rely on this cab company to get me where I need to go. There are often times when I have no problem calling and getting a cab when I need one. However, there have been a few times where they neither show up or call to say they are not showing up. Like today for example. I call and they say no problem they have one in the area they would be there right away. After waiting for twenty minutes in the cold my goosebumps persuade me to wait in the vestibule for another ten minutes. I finally call back to say just forget it and the dispatcher yells at me that I wasn't there. I know where I was, I know where I told them I was and I know how long I waited, so unlike me I yell back. Hindsight that probably wasn't the nicest thing for me to do, but I was upset. I guess they aren't too bad if you find one of these at a cab stand, Most of the cars I have been in are old and poorly taken care of, but they do take cards. Most of the drivers are friendly and at times when I don't feel like talking, they get it. If you need a cab I recommend making A cab your second call. read more

I have only had one (minor) issue that was QUICKLY remedied by management! Other than that one time, it has always been a very pleasant experience. The drivers have always been outgoing and friendly (unlike other companies in Vegas). The cabs arrive quickly, and I get to my destination with speed (unlike other Vegas cab companies whose drivers like to take their frickin' time). Anyhoo, 5 stars all the way! Keep up the great work! P.S. If you do not want a cab to show up quickly, do not leave a crappy review because your behind made THEM wait! Either be ready... or call another company! P.P.S. One bad apple does not ruin the entire tree. (e.g. psycho Uber driver from Kalamazoo may not necessarily stop folks from using that company). Contacting management always gets sh__ worked out with a quickness! read more

This is by far the worst cab nonservice in town. I see up a reservation a day ahead of when I needed a ride and was told no problem . The pick up time came and went and no cab.So I called and was told the ca was on the another lie . The show I was going to start had come and gone and after calling all the other cab companies and was told it would be 2 hours before they could get me a ride so lesson learned dont count on Acab or any other cab companies if you dont live on the strip. I would give them no stars but they wont post without some kind of rating. read more

I am a regular LOCAL customer. I know that I have to pay the fare and always do. But, I did not know that I have to pay the fare, while the cab is running, but parked and the driver is being refrained from driving, by discussion with the Dispatcher. Jessica, the Dispatcher and Supervisor, would not listen to more than five (5) words, as I tried to explain how her conversation had caused my fare to escalate and we had NOT moved. I even phone her back, in an effort to explain what had happened, but she just wanted to say the same thing, "pay the fare" over and over again and refused to listen to me. She accused me of being a problem all morning, because I questioned their new policy of collecting in advance. Don't question ACAB or you'll be banned from using them in the future, which is what was said before I was hung up on. No, Jessica, you are not my God. I am/was a paying LOCAL & REGULAR customer, entitled to my dignity and the opportunity to ask a question or two, without being lectured and hung up on by you. To Upper Management, I could see this pay in advance policy for non-regular customers, but I spend @$30-$60/month on a taxi, which your records show. So why punish me? Ask the tourist and occasional people to pay in advance and give the rest of us the respect and service we deserve. read more

Very good Taxi Cab for local requested. Come very quick and convenient for tourists want a drive to our local store. Thank you for the quick service! read more

This cab ride prices are a total scam. $28.00 for a 7 mile trip... the cab driver id number was 30364 & name was Ashenafi Kimo driving vehicle # 1391, 3:03am til 3:18am April 25, 2019... I gave him $40.00 and he only gave me 2 $5.00 as change & I never told him to keep a tip from my change. He took the longer route for the time factor, because every 30 seconds is another 25cents...uber would have been less than $15... I called him out telling him the route was too long & he said no the strip is the only way to go.. No it is not dude... 1 block or 2 east of the strip is the better route... I was going to pay with my debit card but they charge $3.00 for using a card... I plan on calling the cab company in the morning. read more

HOrrible Horrible Horrible! Never EVER is this company reliable! Called the other day at 01:15 PM requesting a car and 1 hour later the driver shows up. Seriously?? I probably would've made it to my destination by walking. PLease Please dont use thos comany read more

AVOID AVOID AVOID THE TAXIS IN VEGAS! My wife and I ordered a taxi at 3:30pm he didn't even show up till 3:57pm! We both MISSED our grand canyon tour as a result! Couldn't even get refunded! Sorry but you guys REALLY suck! I'm going with an Uber next time! They're here in a matter of minutes and they are all nice! read more

This was by far the worst experience I have ever had from a cab experience. the driver picked me up all the windows were rolled down it was freezing in the cab. Then he took off so fast that i could not get the door closed. then he turned the corner so fast I literally flew to the other side of the cab. Hit my neck on the seat next to me and he tells me this is how I drive sorry.. Guy was a un professional and should not be driving a cab. DO NOT USE THIS COMPANY FOR TAXI SERVICE read more

The worst cab company ever!!!!! Don't waste your time or money. They overcharge you, and they're never on time..I called the night before to schedule a cab to be at my house by 7am, bc I had to be at work by 8..that jerk of cab driver didn't get to my house until 8:30. And when I kept calling their office to see where the driver was, all he kept saying was "he's 5 mins away" "he's right down the street" "he's almost there" when he was lying the entire time; then when the driver finally got to my house(while he was an hr and 30 mins late) he already had $12 docked on the timer. I'll never use them ever again. read more

I can't even give 1'star of a review for this company. I was picked up on a Wednesday at 2:00am driven to MGM Grand . My wallet was left in cab#1459. As the cab left the driveway of the the hotel, we called the company to report my wallet being left in the back of the taxi. Called company to have them turn around before next pickup. Dispatcher was VERY rude, and after a few discussions (and being hung up on twice) she said taxi was refusing to come back to the hotel for us to check back of vehicle. Got taxi number from hotel security and tried filing complaint, also called Las Vegas non-emergency line to fine report. This taxi service has the worst customer service ever. Please stir clear if possible. read more

Don't waste your time or money. Called at 3 was told 20 min after waiting over an hour called Uber and had a ride in 5 min. Would like too give business to small business but they don't seem to be interested. read more

Horrible experience!! Was told the cab was on its way, waited a total of 55 minutes after 2-3 phone calls with a VERY rude dispatcher. Had to call another cab, they showed up right behind the Acab cab. Told him I called another cab, he proceeded to scream abuse at me while the driver from the other company looked on in shock. Don't call these people unless you like lateness, rudeness and abuse. read more

I was refused service because the ride was "too short". Unethical and very likely illegal. I was in shock that the driver also stated he would not make enough money. I am in the process of filing a complaint with the Nevada Taxi Cab Authority (taxi.nv.gov), read more

The gave my mom the worst dispatch and service, never use this company, they took her money from bank and didn't send the taxi for over 45min. Not happy with them at all. My mom is in her 60s does not need to wait in the heat for them. I should of got her uber sorry but not sorry read more

What a relief dealing with A-Cab. As a family-owned taxi company, they were extremely helpful and easy to work worth. I left my duffel bag in one their cars while I was getting dropped off at the airport. I was stressed out as I couldn't remember which taxi company I took or the driver's name/number. One day later I got a call from Mike at A-Cab, he told me the bag was turned in by the driver with everything still inside (laptop, cash, medication). I was able to ship my bag back to Los Angeles 3 days later, no hassle. Thank you Mike, you do business the right way! read more