First time using this car service last night. All I can say is 5 stars all around…read more they were ontime, car was clean, drivers were nice and they even dealt with our change on the return quickly and professionally. We will definately use again.

After working with AsterRIDE to book 2 separate trips around our personal events in August 2019, I…read morehad 2 separate issues with each trip which seem to boil down to poor communication from AsterRIDE with their contracted drivers and their paying customers, despite have a written and signed contract for each trip. On the first trip, the driver failed to show up and we did not receive any communication. After waiting for 15 minutes, we called the switchboard, and we eventually were told that the driver "had a flat tire" and someone would be dispatched to pick us up. An understandable issue, but the lack of communication and lack of proactive action on the part of AsterRIDE was very disappointing. As a result, we had to find alternative means of transportation for the first half of our trip and our event-goers arrived late to their event. On the second trip, the driver was late, failed to follow the directions in the contract and caused significant inconvenience to our event-goers, despite my efforts to communicate and confirm the details with AsterRIDE. This was not the fault of the contracted driver (who was very apologetic and shared with me the incorrect instructions he received from AsterRIDE), but again, seems to be poor communication by AsterRIDE. In both cases, I worked with management (Seth, the CEO) to attempt to rectify these issues. In the first instance, after some discussion, I was given a partial refund of 20% (the most Seth was comfortable with at the time) and in the second, after a long silence, missed phone appointments and much wasted time on my part, I was given a written promise of 30% refund, but received less than this (Seth, if you are reading this, I am done wasting my time, but your lack of transparency and honesty is very disappointing). I was not fully satisfied with the resolution to either of these issues and it took me over 70 days to resolve them. Needless to say, I cannot recommend using AsterRIDE for any transportation service.

The website states this business is open, but every time I try to call the listed number, their…read morephone rings once then hangs up. Perhaps they are out of business now???

They don't take phone calls but they will take your money online. The only time you get a phone…read morecall is when you are waiting outside and 1/2 an hour before your departure time then they inform you that they are overbooked. They don't check online reservations and when they tell you that they are overbooked, what it really means is that they dont have enough customers to make it worth their while and leave you standing out in the heat or cold. Not wanting to miss my flight I had to hitchhike and a sympathetic motorist took me all the way to McCarran airport and once there I had to run like hell. These incompetent imbeciles need to be sanctioned and lose their business license. A third world operation at it's worst. It doesn't pay to be black!!!

I had a stressful situation with my car and needed a flat bed tow at 2 AM. I was lucky enough to be…read moreconnected with Israel, who was so kind even though it was the middle of the night! He was prompt, went above and beyond in helping move my car, and even sent me my receipt right away when he said he would. (That sounds easy enough but rarely happens in this town). I will use Golden Buck/Israel for any future towing needs and will refer them to everyone I know!

Israel and his dad came through to help tow my car when I broke down, even when my insurance…read morecompany couldn't even help. Very much grateful for them taking my car across town! I definitely recommend them

The 45‑seater party bus was great. We were able to bring our own drinks, and they provided cups,…read moreice, and small bottles of water, which was perfect. I was able to Bluetooth my playlist to the bus's sound system without a hitch, which made the ride even more fun. Our driver, Andre, was outstanding. He was punctual, friendly, and focused on giving us a smooth, safe, comfortable ride. You could tell he genuinely cared about making sure we had a fun time. If you're looking for reliable, high‑quality transportation with a personal touch, Premier Transportation is the way to go. Thanks, Adam! Looking forward to our next adventure together!!

We booked a party bus for Twerksgiving and had the best time! The bus was spacious, and had…read moreeveryone hyped from the moment we stepped on. The lights, the music, the whole setup... 10/10 party atmosphere. Huge shoutout to our driver who was the absolute best -- friendly, patient, and so down to roll with our craziness! He made sure we had fun and got everywhere safely, which we really appreciated.

When we were looking for an experience that included exploration on the floor of the Grand Canyon…read morethis company kept coming up and I am so glad it did. We had to reschedule our trip twice and both times our money was fully refunded immediately. When we finally got to go it was so worth the wait. We were picked up at a local casino/hotel in Las Vegas and driven to small airport in Boulder where there were snacks and a gift shop. Short check-in and wait and then we boarded a small aircraft for about a 25 minute flight to the Grand Canyon. We were taken to the helicopter and fantastic flight over the canyon and down to the canyon floor where we boarded a covered pontoon boat for about a mile up the river. Views were spectacular and boat "captain" took multiple photos of everyone. Small group so easy and fun. You then spend several hours at a couple of different locations at the rim. NOTE: some climbing, some a little challenging for us but we are 70 and 80. Cannot take large backpack so think small but include money for lunch and sunscreen. Everyone - from pilots to boat crew to behind the scene employees are fantastic to work with. Once in a lifetime experience - worth every dime. Highly recommend.

We went on a plane to see the Grand Canyon. First off, all the staff at the airport were extremely…read morefriendly. The pilot and copilot were friendly. As you board the plane, they tell you where to sit. We ended up in the back of the plane, I'm guessing because my friend was tall and a little heavy, and I'm a little chunky so for weight purposes we got the back. It was not bad as it offered more leg room which the copilot told us which was a nice way of saying, you will balance out the weight for the rest of the people and being on a cane, sit in the back. I was on the left side of the plane which allowed me some great views of the Hoover Dam but not so great views of the Grand Canyon. The people on the right got the best views. The reason for the two stars, when you get on and sit down, they tell you to put on these headphones and to keep them on for the duration of the flight. A majority of the people did not keep them on. There was a little and I mean little history given as you approach the canyon and the rest was loud obnoxious music. Sadly there was NOTHING pointing anything out like, you are now flying over the Grand Canyon or giving you any landmarks to look at. If you did not know the canyon, you would never have know we actually flew over it as it looked a lot like parts of Lake Mead or mountain and desert terrain. It was a decent 1hr 20min flight with music playing in your ears, but I would NOT pay to do this again and if you have never been to the Grand Canyon, I would not recommend this tour. You will learn history like watching a movie but you will not know what you are looking at and if on the left side of the plane, you won't see much exciting landscape. The pilot & copilot add nothing to the information throughout the flight. The pilot flys the plane, the copilot helps him and every so often turns around to give you a thumbs up to make sure you are still alive. Save your money and take a bus tour, you will have better views, you will actually know you are in the Grand Canyon and you won't have to guess about anything you are seeing.

Went above and beyond to make sure we had a fun arrival to Las Vegas. Would highly recommend!read more

Our driver Greg was amazing. He knew right where he needed to be. He was engaged with us and talked…read moreto us if we wanted to, but also quiet when we were talking to our customers. just a good experience.

One of the best transportation companies in Vegas. Lurch and…read morecolorful selection of vehicles, available 24/7. Will recommend.

If I could give zero stars, I would. We made a reservation for transportation from the airport to…read moreTreasure Island Hotel. Our flight was over an hour late. When we arrived in the baggage area, NO driver!!! Called twice...waited on hold for a total of fourteen minutes...no one picked up. This happened at 1:30 a.m. So much for 24/7 customer service. Attempted to call later that day and was disconnected...twice. When I finally spoke with someone on Monday, the man was incredibly rude; claimed we were a no-show, said their driver was in the baggage claim area from 12:40 until 1:30a.m. (they were NOT). Said they tried to call us but we didn't answer. They screwed up when taking our information and transposed digits on our phone number. Do NOT believe the verbiage on their website about their commitment to personal, professional service making them the best choice!!!

What a smooth experience! We come to Vegas often and for some reason had never thought of using a…read morelimo service. Kathleen on the phone is very sweet and accommodating, as our flight got delayed and the arrival times kept changing. Jeff - our driver was awesome! Communication from when we were descending on the plane to the actual pick up was so easy. He texted promptly and we didn't have any issues AT ALL. We were stuck in traffic on the strip so we had some time with Jeff to chat about sports and such. He was a pleasure. We also had some large luggage and a little one and he was able to help us so much. I don't know if you can request drivers but if you can - request Jeff. This was a draft sitting in my drafts inbox but... better late than never! We used their services in 2023

Literally the BEST experience with this company!! I called the office a total of 3 times to get…read moreinfo, confirm things, etc & all 3 times I spoke to Eric. He was extremely helpful and very pleasant to speak to. I booked 2 separate buses for the night. Our first drive was Manny, he was awesome!! We had a pole in that bus & got a complimentary bottle of champagne. Our second driver was Jason & he was an angel sent from heaven. No pole in that bus, but we were given another complimentary bottle of champagne. I will definitely book through Luxury any other time I need a bus & will be telling all of my friends to as well!