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    Lucky Brand

    3.3 (35 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

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    Rudest customer expletive I have ever had. Sales rep dahlia ? I believe is her name trolled me in the jeans section ... blocked me from looking at jeans and then told me I as a customer am not allowed to touch the merch .. then when I clarified if that is what she meant she is like "no" lies girl lies... I know trash customer service when it's presented to me. I have worked with ppl for nearly 20 years and would never make them feel like this, as if I was going to rob their store of $40 jeans ... come on???? She is rude and needs a class in customer service , I would not recommend this store to anyone unless they are looking to be treated like garbage. Have a great evening dahlia , I hope no one ever treats you like you just treated me .

    I'm in love.
    Stacey S.

    As a little lady, it's hard to find jeans that are size 24/25. I was told by multiple friends that Lucky Brand was the way to go for jeans that fit. Walking in this place I was greeted by Ralph, who then helped me find the perfect pair of jeans. I love how knowledgeable he is in Lucky Brand jeans and common skinny people woes. He helped me find a pair of skinny lolita jeans that have a waistband that prevent that annoying waist gap (you know the one that happens when jeans aren't the right size). To top it off, the jeans flattered my hips and tush. I swear angels from above were singing. Ralph's personality really helped make my shopping experience comfortable. He wasn't pushy one bit. He was helpful, personable, and even funny. I definitely recommend stopping by here for a nice pair of jeans!

    Been coming to lucky for over 30 years. I like their clothing, cool tees, decent quality BUT I know they're losing money cuz they're closing stores left and right. That being said you would think they would be more customer friendly. Bought some shorts and they didn't fit quit right. So what does one do in this case??? In my case, just wanted to exchange. They weren't gonna lose any money on the deal. In fact, typically it's safe to say I probably would've SPENT more money cuz I usually do that. I'll exchange something and find something else to buy while I look. But I guess if you don't have a receipt when you try to exchange, you can't do ANYTHING. Way to be customer friendly Lucky Brand. Who cares that your shorts have YOUR print and tags all over them. No more lucky for me. I'll stick to Nordstroms where they know how to treat paying customers.

    The store manager Tammy is the best! She's so helpful!!!

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    5 months ago

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    9 months ago

    I felt very welcomed at this store, there was great customer service, and clothes were easy to find.

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    2 years ago

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    13 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    14 years ago

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    7 years ago

    Kevin was so knowledgeable of everything Lucky Brand! Had a great time shopping with him today!

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    14 years ago

    Great customer service, they look you in the eye and ask your name. If you find that pushy you should go buy your stuff at Sears.

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    11 years ago

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    10 years ago

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    13 years ago

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    Ask the Community - Lucky Brand

    Review Highlights - Lucky Brand

    I really enjoy shopping here Gretchen is so helpful.

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    2nd STREET - Torrance - Women's section on the left side of the store

    2nd STREET - Torrance

    2.4(99 reviews)
    0.8 mi

    I've been a customer at this store for about two years now, and I wanted to share my recent…read moreexperiences that really stand out to me. Over the past year, l've noticed a big improvement in how things are run, and I truly think the new store manager deserves credit for that. In previous years, when I brought in clothes to sell, my experiences with some of the buyers felt very unprofessional, in fact I had multiple bad experiences with one of the female buyers that I notice still works there. She was very rude and condescending and now when I come in to sell I specifically don't want her to attend me. However, this year has been a completely different story. The newer buyers seem much better trained, more organized, respectful, and clear in how they take care of their customers. The whole process feels smoother and more customer-focused now, which makes a huge difference. In fact, today I had a question about the pricing of some of my items and the new store manager was very helpful and I left feeling very happy! Because of these positive changes, I actually look forward to bringing items in again, and I feel more confident in the process when working with the newer staff. Overall, I'm glad to see the progress and hope it continues in this direction. I have also recommended this location to my family and friends and they love the store!

    The good: I love curated thrift shops like this because the…read moreclothes are already preselected for you and you don't have to dig as deep as you would in places like Goodwill (though Goodwill prices are definitely cheaper). So, there are definitely trendier items here and clothes are organized based on different trends as well (Y2K, designer, vintage, etc). I like the openness and brightness of the store. It resembles its other location in LA. I like that the racks aren't overcrowded with too many items so you can actually slide the coat hangers and look at the items. I got 2 jackets and culotte pants from here. Each were $12.99. The store was very nicely organized and even had an armchair to lounge on. The shoes were in good condition. The bad: I saw several tops with holes, snags or frayed fabric. They don't have healthcare worker discounts like the thrift shop across the street has. The interesting: You can bring in 5 items at a time in the fitting room. One of the workers at the register was on her phone a lot but perhaps she was looking up values/prices of the clothes she was labeling? They do buy clothes here.

    Photos
    2nd STREET - Torrance - Vans collection

    Vans collection

    2nd STREET - Torrance - Women's tops

    Women's tops

    2nd STREET - Torrance - Luxury handbags and accessories at the front of the store

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    Luxury handbags and accessories at the front of the store

    SKECHERS Warehouse Outlet

    SKECHERS Warehouse Outlet

    3.3(9 reviews)
    2.9 mi

    If you like sketchers- this is the place. They have every model, the floor space is expansive…read more Plenty of parking but be aware, when you exit you WILL be heading East on PCH

    This Skechers is conveniently located on the corner of Crenshaw and Pacific Coast Highway. This…read morelocation was formerly a Walgreens if you were wondering. I usually shop at the other, larger outlet store, but decided to come check this one out when it finally opened. They sell shoes, of course, but they also sell socks, hats and key chains darned with their logo, records, and portable record players. The store is predominantly rows and rows of men, women, and children's shoes. They display each different shoe design on top, with boxes of shoes below on the shelves. Unless the display is up against the wall, then there are boxes of shoes above the display as well. My favorite shoes is the Skechers brand. They have very comfortable soles, so I look forward to wearing them when I'm planning to walk more than ten thousand steps. And because this is the outlet store, shoes are usually buy one get one at 50% off. Staff are friendly. On the weekends, they have free small bags of popcorn. The only problem I had was that it's help yourself, so it's not being monitored. They have their own parking lot, so there's plenty of free parking. There are two exits, however, only one opens up to Crenshaw. The other exit opens up to a neighborhood side street.

    Photos
    SKECHERS Warehouse Outlet
    SKECHERS Warehouse Outlet
    SKECHERS Warehouse Outlet - Very crowded parking lot today.

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    Very crowded parking lot today.

    Lucky Brand - menscloth - Updated May 2026

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