Lucent was recommended by Tacoma Subaru. I needed my seat cleaned due to a spill. I called and spoke to a man that was very professional and helpful. I arrived at the shop and was greeted by I believe the owner, who explained the service. The cleaning was quick and the stain was completely removed. I will definitely return and recommend Lucent to my friends, neighbors, and coworkers ! Sincerely, Carla Goudy read more

Lucent Auto Work was amazing. I needed my rear bumper painted on my Toyota Sequoia. I notice that Lucent also did car detailing so I asked for that as well. Not only did they do an exceptional job on both the painting and detailing, they also accomplished both in only two days. I will be back for sure. read more

Had Lucent ceramic coat my new SUV. In looking for a shop to do the work, I started with recommendations from dealers I've bought from. Then I got estimates from two places. This shop came in a little lower than the other shop; but I was most impressed with Lucent's knowledge about the various paint protection processes and their willingness to explain them in sufficient detail that I could feel comfortable in making the right selection for me. I'm super happy with the result. And the customer service was top notch. Highly recommend! read more

So I dropped off my new Lexus NX Hybrid SUV to this Autowork and overall, they took great care of my car. The only downside I will say was the communication breakdown. I got done on my vehicle, the PPF full front, Ceramic Coating, and Window tinting on the front two windows (driver and passenger) to MATCH the factory tint on the rear windows. The guy said,"Sure we will do that." So I get my car after three days because understandably, it takes one day to apply the PPF for the full front plus the window tinting, second day to apply the ceramic coating and the ceramic coating will cure overnight to the third day. I get my car with the window tinting NOT MATCHING the rear factory because it needed to be close to "legal." If he couldn't match the front two windows with the rear window, just COMMUNICATE THAT TO ME. I said MATCH. DO NOT TELL ME YOU "TRIED TO MATCH IT" AFTER YOU'VE DONE THE JOB. Like call me picky but just be HONEST with me if you're not able to do the job. If I requested as a customer to do a certain service LET ME KNOW IF you're able to. And with the rest of this review, this is not the Autoworks fault but my new car I picked up from the dealership had already swirl marks on the body (front doors, rear doors, and tailgate). When the PPF was applied to the front (hood, bumper, fender flares), chef's kiss, no swirl marks and even the PPF application was quality. But there are still swirl marks on the body of the car even though that area is suppose to be applied with ceramic coating. I thought that before application of ceramic coating, a car's clear coat paint is suppose to be compounded? But idk, I still need to do more research. So this is not the Autoworks fault, I would just make sure that your brand new car has no swirl marks from the dealership's stupid car wash machine, cough cough, that's you Lexus of Seattle. read more

Great people, would come again here if I had to get my interior washed! You can count on them and if unsatisfied they will fix their mistakes which not many places will do read more

Just dishonest people. I was charger $1400 for touch up paint on my vehicle and all i got was drops of paint over the areas that needed to be painted. On top of everything i was told that "i get what i pay for" That was very rude and unprofessional considering the amount of money i paid. The only good that came out of this is that i found a place that gets the job done right. I recommend Metal Magic or Recon Revolution for all your detailing and painting needs. read more

Lucent Auto Work - Lucent Auto Work TOUCH UP PAINT #GARBAGE - Auto Detailing Near Me - Tacoma, Washington

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03/24/2018 Impeccable customer service! Referred to LAW by Titus Will Toyota for work an my TRD Pro. The shop is top notch and utilizes a group of subject matter experts to tackle whatever tasks are requested. The owners are incredibly gracious and make sure that the customer leaves completely satisfied. LAW's business practices and attention to detail are unparalleled. 08/05/2020 LAW continues to set the standard for the highest quality detailing and customer service in Tacoma! The whole crew are subject matter experts! They make their clients' safety and satisfaction a priority. Been a loyal customer for nearly 3 years, and the experience never disappoints! Thanks team! read more

These guys were responsive to my request for a price on Yelp. They were friendly and informative about their services. They helped me choose the services that best suited my needs. When I brought the car in, they confirmed the services I wanted. They talked about possible additional costs once they got started (dog hair). Then they did exactly what I requested and actually finished a little bit earlier than expected. They showed me the vehicle before checking me out. It was sparkling clean. I'm very happy with their services and highly recommend them. Very customer-focused and the services provided were top notch. Thank you! read more

I cannot say enough wonderful things about this auto detailing business. Their attention to detail far exceeded anything I've ever had done to our vehicle in the past. Clearly, they take pride in their work performance. When the job was complete, the car looked like it just rolled off a new dealership's car lot! AND, the customer care was beyond reproach! This amazing staff was accommodating, friendly and personal. In short: Outstanding work! Outstanding quality! Outstanding Staff! Who could ask for more? read more

The guys at Lucent Auto Works know how to take care of their customers. They put a clear bra and ceramic finish on my Model 3 Tesla and did a great job. A few months later I got a small scratch low on the front. They touched it up with my paint, washed my car and wouldn't take payment for a well done job! How cool is that? I'll keep coming back and I'm happy to pay for good work. read more

Lucent Auto Work - The guys at Lucent Auto Works know how to take care of their customers. - Auto Detailing Near Me - Tacoma, Washington

I purchased a deluxe interior car detail. The online booking was very simple and quick. The work took 6 hours and the cost was reasonable. My car looked incredible! It smelled great and looked just like when I bought it. The outside looked obviously washed, as well and I didn't even pay for that so that was really nice of them. The staff were also super nice and friendly. If you need to wait, there is a Starbucks, some restaurants and a library nearby! read more

Lucent is the place for all your high level car cleaning needs. Had Ceramic Pro Silver applied to my new sedan. They were great with communicating and the service. read more

I brought my Porsche Cayman to Jerry (owner) needing new window tint and a cut/buff due to the previous owner taking it through numerous automatic carwashes. The subcontractor for the tint did a fantastic job...no complaints at all. The cut/buff and paint correction guys also did a fantastic job as well. Together, they were able to make a HUGE improvement in the overall look of the car. If there was one small area of concern, it would be that there was some residue left in the cracks and crevices from the polishing. Not a major issue, just a little annoyance. Mike at the front desk, Jerry himself and another gentleman whose name I didn't get were all a pleasure to do business with. Great price...terrific work...friendly and professional owner/staff. Needless to say, I'll be back! read more

My experience with Lucent Auto Work was amazing completely happy with the service and everything over all ! I had to reschedule my appointment last minute and they were flexible and professional. My car was a huge mess very embarrassing it had been sitting for over a year and got water damage so there was mold everywhere ! Super gross ! They do a mold treatment which is over night treatment . I didn't know what to expect but let me tell you when I received my car back it was perfect ! read more

First time using Lucent Auto Work, but not the last. Had an interior detailing done on my vehicle and it's sparkling clean. Prices are more than reasonable. Customer service and timeliness of the work was fantastic. They even took care of some yellow road line paint off my exterior free of charge. So kind of them! read more

My wife and I had the Ceramic Pro Gold Package as well as the interior package applied to our Jeep Wrangler and Ram TRX. Mike made the whole process easy and we are very happy with the results. Had the opportunity to talk to the owner Jerry when we picked up the truck and it is clear that from the top down the team strives to provide great service to their customers. I would highly recommend this shop. read more

I'm disappointed with the service they offer at lucent. They only focus on the customers who come in with nice expensive cars. It was a mistake for them to park my 4runner next to a mustang. It was obvious that they spent more time on the mustang than my 4runner read more

I dropped off my 2017 Subaru, and wasn't sure what to expect, but this car looked like it was brand-new when I got there to pick it up in the afternoon. Plan on leaving your car, which is pretty standard. The inside was completely cleaned, and my cloth seats were shampooed. There wasn't a speck of dust anywhere, and the exterior was waxed, polished, and the tires all dressed. I could not have been more pleased. The price was fantastic, and they are a veteran-friendly business. read more

My friend went to go get his car done two hundred dollars later the work looked cheap. It was supposed to be a simple wrap on the inside covering his black plastic but the wrap was peeling at the corners had way to many bubbles in the middle looked like they didn't try to smooth it out. If you are in the military I recommend not go to them they will cheap you out just a bad experience. read more

Amazing!! Excellent customer service, very reasonable rates, super friendly staff. I was beyond impressed with the quality of the detailing! My car looked better than it did when it was new! Bonus points for buffing out some damage from my failed Seattle parking attempts. I'm already planning out my next detailing. I will never take my car anywhere else again! read more

This business is most amazing! I called with a detailing emergency - five gallons of house paint spilled in the back of an Escalade. Unimaginable mess to say the least. I was cheerily invited to bring the disaster on wheels right over and reassured that their specialists would be able to handle it. The owner met me in the parking lot with a smile and kind words. Twenty-four hours later there was absolutely no evidence that a drop of paint had ever been in or on the car. I am very thankful that we found them! read more

Lucent Auto Work is awesome. I got a PPF and Ceramic Coating done to my Tesla Model 3. Mike, Mike V. and Jake were great throughout the whole experience. The quality and detail they put into my car was top notch. They even updated me every step of the way with pictures. If you're serious about protecting your car, I'd highly recommend coming to Lucent! read more

Had my new 4Runner ceramic coated and it looks amazing! Thank you for z as great looking truck.

My car was super dusty and it is looking brand new now! I paid just for interior detail and they washed the outside too. They were super quick to respond on Yelp with a quote, and even gave me a discount for the type of material my seats are. Mike V was super friendly and helpful. They did a really great job, and were pretty fast too! read more

Very Honest, Great Price, Amazing work! I am a huge reviewer, Everything I buy is based on others reviews. I seen Lucent Auto Works only had one review but, it was a 5 star so I took a shot in the dark and messaged them along with 5 other companies with great reviews. After getting all of the prices together Lucent was competitively priced, even thought they were about $60 cheaper than another place that would only do the interior of my vehicle, I was looking for Quality work not just the cheapest place i could find. I had one burning Question... (I just bought a new vehicle and there was a smell in there that was lingering, I am pregnant and the smell was making me sick)... So I asked each and every place. "Since you charge extra for your odor removal do you guarantee your work?" Every one of the places EXCEPT Lucent responded with, "well we can't guarantee anything like that" "No but we will do our best" "It is impossible to guarantee something like that" ****** Lucent's response was to the line of "Yes, we back up our work, we have had very few and rare cases we were unable to remove the odor. If we can't get the job done, we will work it out with you". I knew this was the place for me, I could tell they were very customer driven. I was able to make an appointment the next day. When I pulled up I was greeted in the parking lot I felt very welcomed and reassured. I learned they had actually been in business for 20+ years but they had only recently opened to the public so that is why they only had one review. They detail a lot of cars for the local car lots and they do auto painting as well. Later that day I received a call saying they had found the smell and uncovered a lot of hidden filth under the seats and truck insert. I agreed to pick my car up the next day to allow them time to get my vehicle very clean for me. When my husband and I arrived, we were met by The owners, they brought out our car, showed us every detail, and even gave us a referral to another local business for an interior auto repair guy. To our surprise there was no up-charge for the hidden mess they had to clean. The price was very reasonable, the business was honest, and the service was fantastic. We will be back for all of our Auto detailing needs as well as refer anyone we come across here! Thank you guys for the wonderful job you do! read more