I ordered socks to be shipped to me since the online app took my order twice then cancelled it…read moresaying they couldn't verify my address which was absolutely ridiculous. However, despite me saying ship them to my home address the person taking the order at the store pulled up an old PO Box I used to have at PakMail. For almost two weeks the package was lost inside the PakMail. The manager there is Michael and he signed for it so I know it was there but misplaced. I thought it could have been returned to sender also. So I called the New Balance store to tell them about the mixup. The store tried to make it right by ordering a second package of socks to be shipped from the Mall of GA store. It's going to be delivered to my house. Today I stopped by the PakMail to see if my package was found. It was at the bottom of a bin. I don't know why they couldn't find it last week. I just called the Alpharetta store to tell them the package was found and I wanted to pay for the second package. Mark answered and I tried to explain what happened and that I wanted to pay for the second package of socks. He must have been busy or in a bad mood or he didn't believe me. He curtly said enjoy the free socks. If it was a screw up on their part I shouldn't have to pay. It just doesn't feel right. I'm an honest person. Oh well, I go there at least once a year to buy shoes and socks.

--Shout Out-- Shout out to Sharon for helping me with my…read moreorder. I had placed an online order and had not received a confirmation pick up. She by-passed the system and got me my shoe right away. --Location/Parking-- Located in the shopping strip across from North Point Mall. Plenty of parking, next to a Georgia Spa. --Ambience-- Various shoe accessories and New Balance on display. You have so many to choose from, I was a bit overwhelmed, but Sharon helped me find the right shoe and even gave me style suggestions on when and what to wear. --Service/Staff-- I can't say enough about the staff for helping me out when the online order did not go through. I think if the employee did not help me. I would not have a pair of New Balance right now. --Products-- I'm so happy with my New Balance, there is a reason why they are trendy and stylish right now. --Capacity-- There were four people on staff, so they can help over 12 plus customers at a time. There was plenty of room to browse and look for footwear. --Overall-- Recommended to try and talk about footwear and styling on what type of New Balance would fit and work for you.

Beautiful store with a fantastic manager. Fantastic shoes at reasonable prices. The pair I bought…read morethere was my first Allen Edmonds pair of shoes. Now, I'm pretty much a member of the Allen Edmonds Shoe Cult!

Allen Edmonds makes quality shoes and clothing…read more The review is from my experience with this particular store location. Perhaps I do not look like the typical customer, what ever that may mean, however; immediately entering this store with the intention of purchasing their park avenue oxfords, I was approached - not greeted, by a stern older man with glasses. In the 15 minutes that I spent in the store, he did not take his eyes off of me for a second. Which made me uncomfortable. When I asked questions to see if he was just eager to help, he answered back short and matter-of-factly with an intense look. I continued browsing to see if he would let me be, but he continued to stare and began tapping on the table as if he were rushing me out. I have worked retail in the past and I can understand employees attempting to prevent theft, especially if shoplifting occurs frequently. This overt aggressiveness was shameful and unfortunate.

Sundance is a boutique I usually experience on line. I love the jewelry, the shoes and the jeans…read moreare my favs. I visit the store at Avolon a few times a year to see certain pieces close up before I purchase. I would rate the service hit or miss. Like others have mentioned - sometimes I am delighted and other times I am disappointed, but because I love the quality and selection of merchandise so I will always come back! A salesperson who is not attentive or barely polite is a disincentive to buyers who can spend their money any place they choose. So to the Mgr of Sundance - do some coaching with your associates and select staff wisely. It's the difference between shoppers spending a couple of hundred dollars vs a couple of thousand.

This store has beautiful things, there's no disputing that. I went into the store yesterday to…read morepurchase a pair of shoes by Kork-Ease, as the email I received from Sundance said that all shoes were 20% off. The ones I wanted were not in store, but the sales person said they could be ordered and shipped to the store. When the salespeople rang up the order, they refused to take the 20% off, because it was "on in store purchases only". I call this BAIT AND SWITCH. The sales person brought out two other pairs of Kork Ease shoes in another style, but of course they were not what I wanted. This store is always hit or miss, some of the associates are nice, others not so much. The BAIT And switch tactics are not what I expected from Sundance, and I have no idea why they would do this. Have no desire to go back anytime soon if they take advantage of loyal customers.

Best experience of my life I believe the stunningly gorgeous red head woman's name was Paz . She…read moresold me on the best two shoes and helped me through several different sizes and selections. Got me outside of my comfort zone and kept my attention the entire time. Got a great value on the shoes I ended up getting the truly best value and saved so much more than I was expecting. I'll definitely only be shopping here from now on thank you so much again.

Went in with someone that wanted to browse the store and ending up spending $80…read more How does that happen? Friendly sales people and cute Disney Jungle Book Vans. Anyone that knows me, knows I'm a sucker for all things Disney and the Jungle Book has been a family favorite forever and a day. Thankfully they didn't have the 101 Dalmatians version in my size. Great customer service, staff is very attentive without being pushy. Great store layout, its like you can see everything soon as you walk in, but there are still some treasures laying off to the side that will have you say....oh.....I wanna see those too Located upper level Cumberland Mall a few stores down from the food court.

Great experience getting measured with customizations and an overall great fitting suit.read more

We are so grateful for our seamless (pun intended), fun, helpful experience at Indochino. Manager…read moreJamie exceeded our already-high expectations. She met with us at least 3 times to fit my partner, determine custom alterations, and assess the alterations when done. We are so impressed. Working with her was the easiest part of our wedding planning. And he felt so confident in his beautiful outfit! Thank you SO much!

Rather than spending hours online shopping, stressing out, and not really knowing if the shoe will…read morefit your baby, y'all need to go here!! The lady measured my 1 year old's foot and knew exactly what size she needed in each shoe we tried on- bc y'all know every brand and style fits different! Highly recommend and will be returning! Also this shopping center is in a great location! Lots of other local shops & restaurants. :)

I had a bad experience years ago with Sprong's customer service but had such an amazing experience…read moretoday! There is a new owner as of a few months ago who couldn't be sweeter! This store has always had the cutest shoes and accessories but I am excited to go now with the new owner and excited to have this store right in town!

Fit2Run, The Runners Superstore is a retailer stocking running shoes from well-known brands, plus…read morerelated apparel, accessories and gear. We went through so many different shoes and tried insoles with each pair after doing a foot scan. The Aetrex foot scanner is super cool. They were so patient and kind. The prices are very competitive. Absolute description of top notch customer service. Some of the great brands you will find here are HOKA, ON, Asics, Brooks, Nike, Puma, New Balance, Skechers and more. They have shoes for men and women of all sizes. The place is located inside the Perimeter Mall. I would definitely recommend this store to anyone who is looking for comfortable and right size shoes.

I like that this site has a decent sized men's section but the availability of sizing isn't always…read moregreat here. Also the sale section is smaller now than it used to be so they could make way for men's clothes. I prefer the Lenox location but if I am shopping for men's I'd go here over PCM. Staff is either very friendly, helpful & knowledgeable or completely the opposite. I think it depends how j who's there. *also just a note, many of the photos in this posting are stock images and not of this exact location. Just as a heads up.

Madewell is my favorite store, and where I buy quality pieces once or twice a year. They usually…read morehave great deals on the sale racks! The Perimeter store is always clean and has a great selection, and I wanted to write about my wonderful experience today, specifically with Kelly. She was so sweet and helped me figure out how to style a top from the sale rack. Thank you for making my day!