I brought my car in and after a full inspection, they were honest enough to let me know it wasn't…read morefixable. Instead of charging me for unnecessary repairs, they advised me to move on from the vehicle. Ive never received this level of customer service at an auto shop. They could've easily charged me thousands but they didn't and I respect that so much. This car means a lot to me it was left to me after my brother was killed so it wasn't easy to hear. They were upfront and compassionate in how they handled everything. The loss of my brother is the real weight here, and I truly appreciate their honesty and care during a difficult situation. That level of integrity and customer service is rare.

I had a very disappointing and concerning experience with Christian Brothers Automotive - North…read moreKaty. Over multiple visits, I was charged several thousand dollars for diagnostics and repairs, including an ECM replacement, fuel system work, and additional services. Despite these extensive and costly repairs, my vehicle issue was never resolved. What is most frustrating is the pattern of misdiagnosis. Each visit resulted in a new recommendation without a clear or confirmed root cause. After being told the issue was the fuel pump, I approved the repair based on the assurance that if it was not the cause, I would not be charged. However, I was still charged, and the problem remained. The vehicle was also kept for over a month without resolution. When it was finally returned, it was in worse condition: Fuel level had dropped significantly (approximately half a tank, about 200 miles of usage) Physical damage was present, including issues around the door area and battery cover Components appeared to be left open or improperly reassembled A new "low battery" warning appeared that was not present before service I was later informed that the vehicle had been modified to bypass issues related to the BCM instead of properly diagnosing and repairing the root problem. At this point, I have lost confidence in the accuracy of their diagnostics and the quality of their work. I cannot recommend this location based on my experience. I strongly advise others to seek a second opinion before approving major repairs here.

Great place for oil changes and state inspections. There is a line sometimes on the weekend, but…read morethey are very efficient and keep things moving quickly. Straightforward and friendly service.

You can do a drive thru oil change and sit in your car. Takes about 5 minutes. Avg market price for…read morean oil change. Service is friendly

With a very friendly staff and a quick turnaround time on oil changes what more can you ask from…read morethis location they guide you in very efficiently ask you several questions and get you on your way in no time. The couple of downsides is they are a bit on the sales side And the price point is a bit high. They make up for this with convenience convenience convenience no other place in town, can you walk in and out like you were picking up a pizza and have an oil change done. Highly recommended.

May 31 Saturday @ 4:45pm I came for a quick air filter change & the rudest man brushed me off and…read moresaid it'll be 40 minutes he's Caucasian in his 50s morbidly obese and wears glasses. Listen to the other reviews & don't come here I've been a customer for years. Not anymore

Inquired about getting my spark plugs replaced and communication went very well. I ended up setting…read morean appointment and got it replaced through Happy H Karz. Customer service was exceptional. Not once did the rep not try to sell me on anything and was very upfront with me and walk in customers. I Ended up getting a quote for some maintenance on my wife's car that is due coming up and plan on taking it in next week. Good service and honesty is hard to come by nowadays and I'm glad I found it at Happy H Karz.

Alex, the owner, was a pleasure from start to finish. From calling ahead of time and speaking with…read morehim on the phone, to communicating issues with my car, to check out. I liked how other maintenance that needed to be done were presented to me in a clear manner, without feeling pushed. It was estimated the repairs would be done around 2:30pm but called at 1pm that it was finished so not only done in a timely manner but didn't forget to call me (past mechanics have done that to me where all day will go by waiting for a call until I have to call them and it drives me crazy!) Issues were connected to my air conditioner and had a 3.5 hour drive ahead of me; had AC on the whole way and didn't run into the same problems. The repairs were pricey so I can't say I got a good deal or not, as I am unfortunately not knowledgeable on cars, but I felt Alex was trustworthy. Thank you!!!!

I went in this morning to get my oil changed. One of the tech (Blake) took initiative to get my car…read moreand start the assessment, to see if any other service was needed. Long story short-he noticed that the last time I was in for the same service, my vehicle was given the incorrect level of oil and charged for wrong service. He immediately made sure to make proper corrections to my car's profile in their system for future visits. It's individuals like Blake, that earn my trust to a brand that I may keep staying loyal by bringing my car for its needed services.

The guys here are great!!!! I literally pulled up right at 5:55...5 minutes before closing...and…read morethey were able to change my oil and completely took care of me. Thank you so much Mr. Leo and the guys working!!! Great team!!! Great customer service!!!!

I've been here twice for an oil change and it is always fast and super informative. It takes about…read more5 minutes total and you never get out of your car. They show you what they are doing and are very professional in how they talk to you. I moved from Katy to Cypress be will still make the drive for the great service and price. They also send coupons through email for you to use on your next visit!

Quick, easy, efficient and NO attempt to upsell. 5th star for Luis who was awesome!!read more

After not able to do my alignment as soon as I got the parts they did a alignment for freeread more

This place is great!! Doug & Hector offered exceptional service on my Chevy Traverse. Not only were…read morethey transparent in pricing, but knew exactly what needed to be done with my car. The service was finished in a timely manner as I waited in their clean waiting area! I just moved to the area have found my new home mechanic. 10/10 would recommend for any car or truck repairs.

Brought my wife's Q50 into Clutch Automotive for an oil change and tire rotation, and the whole…read moreexperience was smooth from start to finish. The customer service was great, they were very attentive, kept everything straightforward, and made sure we were taken care of without trying to push any unnecessary services. Pricing was fair, and you can tell they take pride in their work. Definitely a shop I'd trust again for routine maintenance.

I recently took my BMW X2 to Clutch on Clay in Katy, Tx. I can't stop praising the guys there for…read moretaking such great care of my car. They not only did an awesome job on the repair, they also treated me with the utmost respect. I am recommending Clutch Automotive to all my friends. I have had 2 friends already go and have a great experience.

I had the worst experience at Take 5, Shop #554 on West Little York in Katy, Texas. I drove in and…read moreasked for the price of an oil change. I was told it would be $100, and they confirmed they would accept my $20 coupon, which would lower the price even more. I agreed--and they proceeded to drain the oil from my car. Only after draining the oil, they told me the price they gave was incorrect because the employee "was new and didn't know this shop's pricing." He said he had only been there for two days. I explained that lack of training is not the customer's responsibility, and I should not be charged more because of their internal mistake. The employees called their manager, and the manager told me he couldn't "give me free service." I told him I wasn't asking for anything free--I was only asking to pay the price I was initially quoted. At this point, my car had no oil, so I couldn't safely go to another shop. They essentially forced me into paying a higher price if I wanted the correct oil put back in my car. Unlike other places like Jiffy Lube that at least clean your windshield or offer small courtesy services, I did not receive anything of that sort here. They claimed they topped off other fluids, but I will get that verified at another location because I no longer trust this shop. I called Take 5's main customer service, and they told me to pay the shop for now and they would escalate my concern to the district director. I'm hoping the district director will review this and issue a refund.

These people tried to charge me $132 for an oil change on my 2012 ford focus, went across the…read morestreet to Walmart and they did it for $48 !

5/5 Stars - Best Jiffy Lube I've ever used Walked in after…read morewasting 2 hours at Walmart Auto across the street (car never moved, music blasting). Immediately greeted by Aman - super friendly and professional. Everyone was neatly groomed, one tech even held the door for a lady; small thing but says a lot. Service was lightning fast . Waiting area dead quiet, spotless clean - you can tell these guys take pride in the shop. Cool seeing younger techs actually learning the trade. Only cons: No full synthetic high-mileage option (just blend or regular high-mileage), and $140 is steep... but worth every penny to avoid Walmart. Went with high-mileage oil on my 55k-mile car. Highly recommend this location.

I had a fantastic experience at Jiffy Lube yesterday! Justin and Dillion were both incredibly…read morehelpful and friendly. They answered all my questions about the oil and even helped me find discounts on my phone and made sure I was taken care of when I went inside to pay. They made sure my car was moved promptly and both of them were hardworking and communicative. Highly recommend this location! Thank you guys (btw- this location is out of my way but I will come back here every time!)