These guys are nuts! I loved it. They took their job so seriously. I had no less than four gentleman waiting on me hand and foot (pretty cool considering it was my birthday; don't ask why I decided to get an oil change on that day).
Anyway, they all introduced themselves to me by name and explained exactly what they were doing at each step and if they would like you to do anything (they have you wait in the car the whole time, involving you somewhat in the turn the car on/off, step on the brake and put it in reverse, etc.). They presented me with several different options of oil change as well as a few unnecessary things to "recommend," though because the car is only 3 months old, they really didn't have any case for why I should get anything special done. They held up the air filter to me to show me, they showed me the dipstick (now that sounds dirty) that indicated the oil level.
Also, the funniest part of all this was all the "assembly line" shouting and calling out. "Removing Oil Cap!" "Oil Cap Removed!" "Checking Levels!" "Levels OK!" "Preparing to tighten cap..." "Cap fully tightened!" I half expected them to say "All systems a go, ready for takeoff!" or something like that.
The price: worth it for the service. Just don't get fooled into buying the ridiculously expensive oil change or extra services, and you're good to go. read more