Y'all... I can't nor would I change the oil in my cars. But they do. End of story. Never had an…read moreissue, nor planning on it. Rachel is so kind and funny! Definitely makes you feel like part of the family. I will always recommend them because they stand behind their service.

I'd change the name to Home of the $22k oil change. They left a piece off my oil filter and caused…read moremy engine to slowly fail from no oil pressure. Replacement cost $18k. (It's only $22k if you try to take them to court). They took NO responsibility for their shoddy work and were totally uncooperative and unresponsive and offered no resolution. They are some Sorry Folks!!

Waited for 10 to 20 minutes finally pulled into bay. They proceeded to suck the oil out my engine,…read moreI've always had the oil drained from the oil pan drain plug. Well they sucked the oil out and then proceeded to tell me they don't have filter for my car!!! They said we will put the old fluid in and not charge anything... NSS!! There is literally an Oreilly parts store less than 1/4 mile from Valvoline, why not send somebody over to get a filter??? Unbelievable, I've used this place for years and never experienced anything like this!! Maybe new management??

I visited the Valvoline at 409 Sam Ridley around 11:00 AM. When I arrived, there were two trucks in…read morefront of bays 2 and 3, so I pulled in behind the truck in bay 1 and waited. After the truck in bay 1 finished, a white employee wearing yellow-tinted safety glasses came out and told me he was moving me to bay 3 because the maroon truck had been there first. I backed up and let the maroon truck go ahead. The same employee then directed me to wait outside bay 3, making me the only red car not in a service bay. Shortly after, a Durango and an orange truck pulled into bays 1 and 2. When the vehicle in bay 1 finished, no one stopped the Durango from pulling in and being serviced ahead of me. At that point, I got out of my vehicle to speak with someone. The same employee met me and said, "It's not what it looks like," but still made no effort to correct the situation. After standing there watching other vehicles continue to get serviced before me, I decided to leave. I will not be returning to this location. To the management: Please ensure that ALL CUSTOMERS are treated fairly. It's important that your staff remain aware of how these situations come across and take steps to address concerns as they happen. I left feeling disregarded and frustrated, which should never be the case for any customer. feel free to contact me Mairyck12@gmail.com

Professional, honest and serves the community . Great staff as well. Prices are also reasonable.read more

An honest, trustworthy mechanic is priceless and hard to find, but we found that in Dr. Automotive…read more I could not recommend this place enough. We have had our 2007 camry serviced here several times over the past two years, and each time are presented with an honest, reasonable, and cost effective solution to our issue. They do not try to oversell you on needless repairs like other places will certainly do, especially for an older vehicle. The turnaround time is also very reasonable and usually pretty quick, depending on the needed repair. Hopefully we will not need any repairs any time soon, but if we do, we'll definitely be taking our car here!

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

We didn't do any work on my car. He didn't even bother looking up from the computer talking to me…read more The real answer was he told me to go to the dealership which is great but I don't want to go to the dealership. I don't wanna drive to Nashville. But really the bottom line was he was too busy and they could've just told me that.

had new spark plugs put in,also had oil change an new filter,put in new thermostat and changed out…read moreold antifreeze. i can't say enough about litchford's mobile mechanic,he did a GREAT JOB,I CAN HIGHLY RECOMMEND and will definitely being using them in the future THANK YOU VERY MUCH. GARY P

Great service! Mobile, so very convenient! Also very competitive pricing! Has done many repairs…read moreon my old truck and has all been a great job!

I called Murfreesboro Ford about replacing my keypad entry. They said 769 plus tax. CarTech was…read morejust a little over 500.00. I have used CarTech numerous times and they always seem to be less expensive than the big shops. He does quality work and stands behind it. I always take my 2 Ford Explorers to him if he can do it. Always a fair price for the same job. You can't go wrong using Scott and his crew.

I called on a holiday Columbus Day and had no appointment they got me in at 10:45 AM with A…read morealignment. Service, friendliness, any questions answered this is a business you can TRUST

I've been driving over thirty years and Dannie is the most honest service rep I've dealt with. He…read morereplaced a window motor that ended up faulty and took care of it right away. A month later, there was another issue with the window and could have told me anything and charged me anything. Instead, he was honest, took care of it and got me on my way. Very appreciative and will be a repeat customer. Thanks Dannie!

I stopped in twice in a three week span to get an estimate for a bumper. Both times I was told to…read morecome back because they was too busy to come out. I guess they have all the business they need.