This is the new realty company managing the apartment I live in Bakersfield. They are in Tehachapi, California. I had a problem with the past realty company that continued taking out a monthly payment even after they were no longer responsible for the complex. I called the old realty company and I felt I got the run around in getting my payment back to my bank account. I then called LRS Realty management and spoke with Jahana and she took the Bull by the horns and told me give a day to solve the problem and sure enough she came through. I was extremely satisfied with her professionalism in helping me to receive my money back. I'm happy now to be dealing with a great company for all my tenant needs especially when they have an excellent employee like Jahana. She is a tremendous find. Thank you LRS!!! read more

Let me start by saying today it is 5/11 and me and my partner applied for a commercial building back in March. He put in the application for the unit and because my name is on the LLC I was asked to put in an application as well, which is understandable, however it was not needed from my understanding of other companies. We gave them all the information they asked for which was so much things even unnecessarily things; Check Stubs, bank statements, Job verification, and even tax returns. My partner was OVER QUALIFIED for the building and either they did not want black people in it because It almost felt like they didn't want to give us the building in the first place so they were trying to find any reason not too. Every time we called for questions she would never answer. When I asked to speak to someone above chrystle they would contact me with Diana and she was worse dealing with. I even had to apply for a business license and business insurance before even knowing I was going to get the building I spent so much money to get in the building to not get the building. a week ago I was told that the owner approves however I have to pay a double deposit which was never mentioned to me at all. They stated due to never leasing a commercial building however when I put in the application and even before, she knew this was our first building so it definitely should have been mention that I might have to pay a higher deposit. The deposit amount was listed online, and didn't say anything about it possibly being more. When I agreed to pay the double deposit, I was told that I have to pay the full rent on top of the double deposit to the leasing company before even seeing a lease which was on a Friday. And she will not give me the lease or keys till Tuesday. I have never heard that in my life me giving someone $5000 before even getting to see a lease agreement nor a draft. I started to do research on this company and seen they had so many reviews on keeping people deposit, so I wanted to see the lease agreement before handing them any money and they refused. The communication was horrible. They do not answer the phone and barely answer text, the experience was devastating. I even made an appointment to see the building and the person that was supposed to show me the building canceled the same day and I took off of work to be there. I would have rather spoke to the owner because I really wonder if they know their business is in the hands of an incapable business. When I told them I don't feel comfortable giving them almost 5k without seeing any type of documentation, they replied to me and said they are cancelling my application. So unprofessional, rude, and a waste of 3 months read more

Very rude. They do not pick up the phone often and when you do talk to someone they are very rude. I will NEVER do business with them. this was BEFORE knowing why I was calling. I could be a paying customer with multiple properties and they would never know. Go to Four Seasons read more

This company is full of air heads. Letting their secretary or receptionist Dianne do rental verification checks over the phone and not hearing correct information then providing the leasing agent Crystal FALSE information basically calling us liars when they have all the information infront of them. The office must have a carbon dioxide leak making them all very slow. I've never dealt with more idiotic people in my life. I feel bad for the home owners working with them they are making you lose out on money. They are extremely unprofessional AND RUDE. read more

I am beyond broke by living in this unit. Energy costs are ridiculous because airflow is off, ventilation is improper, and my dryer causes the thermostat to climb because hot air leaks. They had tech come out for ac. Was told dirty ducts , wrong unit size, and ducts severely dirty . The vents don't point down with lever. During heat, the coolest I can achieve is 85-90 I can never reach the temp set. The unit works better on Gan setting than on cool. I did pge energy assessment, and weatherization is needed for me to save money. My ability to live here fairly and affordably is severely compromised. And had to have been known by the realtor. Ar time of lease sign I was told oh it works... you can check, but we have to finish walk thru My health is possibly compromised by whatever I breathe from ducts. They have known for 3 yrs. My comfort and ability to live here fairly has never been helped with reasonable accommodations.. Small gardening in the backyard that their landscaping has done in the past Request for weatherization costnsaving measures denied Request for front screen door (other owned units have)for proper ventilation /cool bc of not working cool ac DENIED I also have approved portable hose ac so I can't open window . These other requests I have are all fair and reasonable due to improper AC and not upkeeping. Other requests such as horrible filthy duct etc ignored. These are all fairly reasonable requests due to improper working ac, which they don't maintain properly. They tell me it's normal not to set a degree at the desired temp ..and that 90 is what they set theirs at.. I can't set to normal 78-80, and this is normal They treat me like an idiot who knows nothing THEY _SPECIFICALLY CHRYSTLE HANSEN PROPERTY MANAGER SAW (2) NEW RENTERS THAT HAVE 0 EXPERIENCE IN THESE MATTERS AND CLEARLY TOOK ADVANTAGE..LIED ON SEVERAL OCCASIONS (REGARDING STATUS OF AC/ backyard upkeep.) AC : I WAS TOLD IT WORKED..AND THAT I COULD CHECK IF I WANTED BUT SHE DIDN'T HAVE TIME Because she had to finish walk thru & had another appointment..(have recording) Prior resident confirms ac AC has never "worked" WE FELT RUSHED IN SIGNING THIS LEASE SHE KNOWS WE ARE DISABLED AND HAVE LITTLE RESOURCES YARD WAS DELIVERED UNKEMPT WITH HUGE TREE AND ROOTS THA I DONT HAVE STRENGTH TO PULL...ALSO UNREASONABLE . * My roommate cries at night. can't sleep, so hot even with fans... her mood and mental status are all compromised. She is disabled mentally and physically. I asked for a ceiling fan (also reasonable) because of unreasonable unworking AC. I was told to buy a $12 fan at Home Depot. And that rhe ceiling only supports where there is a light fixture. She has one, and so do other rooms that also have a fan. I believe this is false. read more

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Truly appreciate working with Dale and Russell. Excellent communication and drive for success. As a property owner I can safely say that having LRS manage the rental is a win win! read more

I read these reviews and I agree with the fact of them treating you like dirt if your credit is not perfect . They had our application for 14 days. On my credit report a address came up that I lived in several years before but this secretary basically called me a liar when I told her this she then told me they were gonna have to investigate this matter .....ok go for it you will find out the truth and you will find out that I have good renters history!! I am soooooo glad we did not go with them !! The house we looked at was run down and had no curb appeal I am sure it was a matter of time before they would have to fix something and with all the bad reviews well I am so glad and relieved that their true colors were apparent before we got stuck in a run down house!! read more

Hands down the best property management company I've dealt with. They are organized and always find the highest quality tenants. Highly recommended! read more

I have been very happy with LRS for many years. I am very happy with all the people that work there. Working with them has been an absolute pleasure! I look forward to working with them for many more years. read more

This is the worst agency to rent from, as soon as the lease is up, they will evict you, so they can raise the rent and they will keep your entire deposit and add bogus charges to where they even want more money after taking all the deposit. They charge you for normal wear and tear and they charged me for dead grass? They charged me for having a trash can that was full? Garbage came on a Thursday and moved out the following Monday? They charged me for damaging the facia outside, I put 4 little screws in 3 locations, when I moved, I took off the hooks and you could not see anything (zero damage) and they charged $400 to fix? This place is horrible. DO NOT RENT ANY PROPERTIES FROM LRS, YOU WILL REGRET IT. Christle Hanson is THE WORST REALTOR IN BAKERSFIELD. SHE WILL TAKE YOUR ENTIRE DEPOSIT ON BEHALF OF LRS. They do not care about people at all. STAY AWAY... SEE ATTACHEMENTS OF ALL THE BOGUS CHARGES read more

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We totally love working with this company. Dale, Dawñelle and the whole LRS team make everything such an easy process. Any time we need anything, they are always willing to help and get things done right away. They provide awesome property management services. I would highly recommend them for any of your property management needs. read more

Avoid this company. I recently applied to rent a home from LRS Realty & Management. After reading several terrible reviews I became a bit worried and low and behold they wanted me to pay a double deposit. It's obvious from all of the reviews that this company gets as much as they can for a deposit and try to keep it after the lease is over no matter the condition of the place. I asked for my application fee back because I was never made aware they would want a double deposit and they refused. I'm glad I chose not to do business with these crooks. Update! Less than 24 hours after I posted this review I was contacted by one of the LRS representatives Chrystle Hanson. She said "we received your love letter" chuckling about it and asked me if I was willing to change my review on here if they refunded my application fee. I brushed off the unprofessionalism and agreed. I wanted to wait until the refund made it into my account before making this update. Sorry, I still can't give these clowns a better rating, but I am a man of my word and this is my change. I don't like bribery and by accepting I would be not only doing my integrity a disservice but also the entire yelp community. If you want a good review then do the right thing the first time. read more

Thank you to the LRS team for getting our water heater fix quickly and efficiently. My family and I greatly appreciated it! They have always came through for us with fixing issues with the property that we rent through them. read more

LRS Realty& management was great in helping us find the perfect home. They were always very courteous and helpful when it came to questions or concerns. They made the paperwork which is my least favorite part quite easy by explaining everything in a fashion that we could clearly understand. Since moving into our home they have continued to be professional and courteous on every level. We would definitely recommend them for your realty needs! read more

Beware of this company for renters. They will put your rental on the market for sale after a year and and will try to withhold your deposit for delayed maintenance issues. read more

Terrible company. Maintenance issues galore and they drag their feet. Paying a ton of money in rent and we have to scream to get them to fix this place. Stay away. read more

Chrystle Hanson is super rude & unprofessional by far the worst realty to go thru for renting homes. Makes u feel not important if you don't have the best credit score. read more

I had a great experience buying through LRS and Jenna Whelan and Naylan bender, they did great! Always there when we had questions and were able to find us the perfect house :) read more

I have yet to receive repairs that were found prior to the move in... which was sept 2015... made several complaints with no return till one day received a phone call after many complaints asking if I could send photos.., which they took as well when we moved in. So there must be some disorganization in their company...I sent the photos and have not heard from them again... read more

Naylan thank you for helping me find a great place to call home for a year! Your service did not go unnoticed and I appreciate all your support. My rental was in great condition and no repairs were needed. Naylan was available when needed, but also respected my privacy. The online auto pay worked out great for me and made it very convenient. I appreciate LRS Realty and Naylan for their hard work and dedication shown towards renters. Keep it up! read more

Best team ever, wouldn't use anyone else, excellent communication, top notch! Naylen Bender & Jenna Whalen your #1

Naylan is so sweet and professional and answers all your questions. They respond to all my repair requests promptly which is great!

LRS has been great to work with. We have never had any problems with them. When we needed something repaired or looked at, they are always quick to send someone out to look at it. Really enjoy renting from them! The portal that they offer to pay rent and put repair requests is also a great tool! read more

LRS in Tehachapi has been managing multiple rental listings for me for over a decade. Gail has consistently gone above and beyond what was necessary to keep the properties up and running. I'm not sure what experiences the other reviewers had to give such low reviews, but since I took over responsibility from my aging mom, I have gotten prompt replies, straight forward answers, and creative solutions. Gail even came up with the idea and went to the city to get a potential grant for renovations on one of my historic properties. My mom also has nothing but good things to say about Gail and Pam and never fails to ask me to say hi to them. read more

As a landlord, I am pleased with the management team of LRS in Tehachapi. When dealing with any tenant issues, they are professional and courteous. They have a way of finding maintenance vendors that no one else can (this is from experience). The team was willing to take on two of my rentals when other property management felt it was over their heads. I like their "can do" attitude and would recommend them for both tenants and property owners. Marty read more

Applied for a rental thought Crystal @ LRS and was pleased with her performance. In person she is a very likable young lady and is willing to put in a little extra work to make things happen. I can tell that she is a very busy person, but was able to keep me up to date with the process. I would recommend her to anyone that I new was looking for a place to rent or buy. read more

I was planning to relocate to Tehachapi for work and then life circumstances changed dramatically. When I first got to town, Gail and Nayland both were on hand to quickly show me a clean, safe, and value priced property that more than met my needs. We executed the lease without a hitch. When I suddenly needed to leave town and exit the lease, Gail at LRS as quickly found a new tenant that allowed me to recover my full deposit. They were a delight to work with. read more

LRS in Tehachapi has been managing my rental house for close to 5 years now. I'm giving 5 stars to Gail for being an advocate for my interests as property owner. Her continued attention to detail is much appreciated. read more