I bought a ticket. Got confirmation then was issued another confirmation at another time. I call to…read moresay flight time change was not being confirmed. They said it was confirmed at the new time. Now they say I have to take the new time that does not work. Horrible. Booked reservations on June 8th 2036. My flight September 13 2026. They are blaming me. I need the 8:15 flight and time. What should I do?

Travelosuck changed our car reservation from Thrifty to Easirent (where the car air freshener came…read morefree). Had to go back to airport and catch another shuttle for a substandard car. We only kept car 1 day for fear of breaking down and could not get to our destination. Please find another company!!

Terrible at hotel selection. It looks like they don't check the hotels they book. They should be…read moregetting good commissions from Foxoso because they only recommend this chain for 3-star. Booked us in 1-2 star hotels in Delhi, Agra and Jaipur while charging us for 3-star. The hotels lacked hot water, cleanliness and customer service. Fortunately we had a car driver who was excellent and hence our holidays was not a total disaster. They don't reply to feedback emails as well.

They are terrible at hotel selections, tour guide selections and generally a terrible vacation…read moreplanning company. We were on a month long vacation and decided for Riya Travels to help us with the last 10 days with our trip visiting Kerala. I think their focus is that where they can make the most money on which hotel to book and does not care about the customer experience. Also we asked specifically for an english speaking tour guide and we have a diver whose english is non existence. They ruined the last 10 days of our trip.

Arrived at the Hawaiian Terminal for our trip back to the mainland my partner and I brought a ton…read moreof stuff back, the plan was to drop me off with 2 check-in bags, 1 carry on and a box of pineapples. As I waited for her to return from the car rental, I decided to see if I can check myself in from an outdoor Kiosk, I was approached by Jordan he was in charge of the Skycap services, I thought it was a bit odd since I am use to the Airlines doing that. I've traveled more than enough to know, but Jordan was really great and helped me get everything I needed, my bags checked, pineapples tapped and we didn't have to wait in any lines. That's when I asked what company he worked for, G2 secured staffing.... They are a third-party service for the airport and airlines, G2 Staffing are bag runners, wheel chair agents, help with passenger check-in, VIP services and they help unaccompanied minors. As I waited for Jordan to get my paperwork ready, I noticed how hard they were working without all the perks. (I.E - airline workers get free flights etc..) They don't get paid much but really put in the work. When I got to the gate, I watched as many of the G2 staff pushing people in wheelchairs twice their size or years younger than the staff, I get it its their job but if you can consider adding a well-deserved TIP!

Flew into Denver with my uncle who is disabled. G2 was suppose to meet him when his flight arrived…read morehowever they never showed up. The gate agent told us they were coming soon but 40 minutes passed and nobody arrived. I saw a worker from G2 sitting down with a Wheelchair eating chips and drinking soda while resting his feet on the chair. I asked him if he could take us as our flight was leaving soon and it's the last flight. His name was KEVIN with a Cincinnati bengals name tag holder. He claimed to be the Manager for the wheel chair people which was hard to believe. I told him our situation and he said to keep waiting. I even offered to push the chair myself so he could continue eating his chips and drinking his soda (by the way, he could use a diet soda). He refused. I then obtained his name from a coworker who said his attitude is unacceptable however he is the boss. Do not fly United and avoid Denver unless you to meet a guy named Kevin who is obviously on the spectrum. If you're a slacker like Kevin, you'll fit right in

I needed to get passport photos and the nearest AAA branch isn't open on weekends. I did not want…read moreto take a chance with an employee at the chain drug stores. When I called earlier in week, the owner was very jovial on the phone. In person, he was even more. From the time I entered to the time I was ready to leave with the photos, it was about 15 minutes. The cost was $25. Since credit card and checks are not accepted, he does accept Zelle in addition to cash.

This gentleman was awesome. His whole vibe is very welcoming and sets you at ease right away. I…read morewill definitely be returning when I need help with my pictures!

Elizabeth has been a very conscientious concierge. She has gone the extra mile in finding me great…read moredeals for extended stays as well as a road trip with a different motel each night. My experience with Go Global since I signed up in June has been very positive. If I had it to do over again I would make the same choice, although I wouldn't be as hesitant as I was in the first place. Thanks, Dan

We have been members of GOT travel services for 6 years, and recently renewed our membership. The…read morefirst 4 years with GOT were great, working with 2 concierges...then, they disappeared with no communication. After trying to reconnect to plan a couple of trips, I finally got in touch with Eric....the general manager(?). He assured me that we would have no further issues, but we did!! I tried several times to book a trip to NYC in the spring, talked with a couple of representatives but they never got back in touch with me. Very disappointing experience and would NEVER recommend this service. We wasted our renewal fee.

My friend recommended this place long time ago,saying that this is the agency she always books her…read moreflights with. Although I have not booked any flight from them, I wanted to commend them for being very honest, fast, and nice. I requested plane ticket information from them twice via email, and they have given me very honest and kind responses in a couple of hours. Some other agencies responded back with more of their profit on my mind, but mister Chad Kim responded me with my interest, which was looking at other options first, and actually recommending other options. Thank you Mister Kim. People like you don't come by that often. I will be recommending your agency to everyone else.

Not sure how I came across these guys - maybe by a recommendation. Anyway I booked flights with…read morethem first about two years ago. They were great. I booked flights again with them this time, for myself and for my sister who is in a different city, on a short notice at a peak holiday season. They go out of their way to find the best flights and times for you. After my ticket was issued, they even got back to me saying they found a better time and seat and offered to change my ticket. This was totally unnecessary on their part but was of course really appreciated. I would reach out to them for all air travels to Korea from now on and will recommend to my friends.

I had a very bad experience booking y family flight tickets with this agent. I've never seen such…read morean arrogant and violent person. Being an Indian apart from cheaper price the main reason you go to a travel agent is to get some minor customizations like having less layover hours.. I went for the same reason and booked my tickets through this agency. After booking I ticket if I try to reach him to get any clarification he will literally starts yelling at you to call the Airline Customer care to get anything clarified. He doesn't even let you speak and not even listen what you are trying to ask. I've actually lost around $700 because of arrogance. Even if he is giving you 50% lesser than other agency, avoid going to this Travel Agency at any cost.

I have traveled and used agents over 15 years. This is by far the WORST ever. If you want an agent…read morewho would blatantly lie on your face, park your money and never really issue your tickets until the last minute, and leave you dangling - he is your agent. I have been left dangling for my tickets for about 3 months now and still calling regularly to get my ticket issued despite paying in full 3 months ago. For some reason he seems to take pleasure in treating his customers to be minions at his mercy. Really not a situation anyone would want to be in. He's also probably the only travel agent that that yells at you, and the only travel agent for whom airlines will take 48hrs or more to issue a ticket. You are better off booking anywhere else except this place.

Brenda planned a fabulous trip for my husband and me to Italy recently. She really listened to what…read morewas important to us and planned a very well thought agenda! Italy has a lot to offer, but the trip was so well balanced. I never felt rushed or that our days were jam packed while still feeling like we conquered a lot. The hotels she suggested were in the best locations which made getting around easy. My favorite day was my birthday. She booked us a private driver who drove us around Tuscany. We tasted amazing wine, saw the most beautiful sunset and had some of the best food ever! We also learned some interesting history from our driver who grew up in Florence. It was a great use of our time. We never would have seen everything we did if we were on our own. Brenda was always quick to respond while planning. She loves what she does and you can tell she wants to plan the most unforgettable trips for her clients. She even kept us updated on things happening during our trip. The public transportation was on strike while we were traveling to Venice. She made sure we had all the information we needed to get to our destination. Her tips and suggestions were spot on and we had no issue getting from the train to our hotel in Venice. I will recommend Brenda to my friends and family for their next travel adventure!! Thanks Brenda for the unforgettable memories!

Brenda did a great job Helping me plan a summer cruise. She did a wonderful job setting everything…read moreup and guiding us through the process. She also got all the proper paperwork ready and insurance! I will definitely use her again