I am appalled at this business and the way they treat people. Firstly, they were very difficult to…read moreget a hold of as their phone system it's horrible and you are unable to leave a message . I should have stopped trying after discovering this but in my desperation, I called them back again later and finally someone picked up. The woman I spoke with assured me that they could get my daughter's passport done in time and I made an appointment for Monday morning at 9:30 , after she told me that they opened at 9. On Monday morning, after my husband and I both took off work, arranged child care for our other kids, and showed up with our 6 year old , the office was locked and closed. After waiting outside the door for 45 minutes, and calling repeatedly to get no answer, we finally found another place that we could get into that day. It was a very stressful and upsetting experience, as we desperately needed to get the passport done. I will never patronize this business and I will tell everyone I know to avoid them.

I love them! They were so great! I was having so many issues with the post office, I got so fed up…read moreI went to them out of desperation. Got my passport in a week, and they were so nice and helpful. They told me exactly what I needed before I came in, and told me exactly how long it would take.

My friend recommended this place long time ago,saying that this is the agency she always books her…read moreflights with. Although I have not booked any flight from them, I wanted to commend them for being very honest, fast, and nice. I requested plane ticket information from them twice via email, and they have given me very honest and kind responses in a couple of hours. Some other agencies responded back with more of their profit on my mind, but mister Chad Kim responded me with my interest, which was looking at other options first, and actually recommending other options. Thank you Mister Kim. People like you don't come by that often. I will be recommending your agency to everyone else.

Not sure how I came across these guys - maybe by a recommendation. Anyway I booked flights with…read morethem first about two years ago. They were great. I booked flights again with them this time, for myself and for my sister who is in a different city, on a short notice at a peak holiday season. They go out of their way to find the best flights and times for you. After my ticket was issued, they even got back to me saying they found a better time and seat and offered to change my ticket. This was totally unnecessary on their part but was of course really appreciated. I would reach out to them for all air travels to Korea from now on and will recommend to my friends.

My parents bought a yearly vacation package. This company might be okay travel agents but don't do…read moretheir yearly vacation package, it's a rip off. The best they do is small discounts on hotels and condos I could find elsewhere and their website is confusing and hard to navigate. Very disappointing.

Found out that this place should Japan Rail Passes at low costs and you don't have to pay shipping…read more It's in a big office building. Once we arrived, it took about 20 minutes and we had our vouchers. The staff was helpful and friendly. They had various maps of Japan you could take with you. Don't forget your passport.

I went here to get my dad's JR Pass in preparation for his trip. While he visited me, we figure we…read moreknock this task out so he's ready to get lost in Japan again (lol). This travel agency is located in a tall office building. There's not outside signage, so you probably just need to rely on the building number. Go up a few floors and walk around until you find Iace Travel. There is plenty of brochures on travel when you walk in, mostly focused on Japan travel. We sat down with someone and exchanged information (name, travel dates, passport, etc). After the exchange we waited for about 10 minutes while the staff member was compiling everything that was needed for the JR Pass. Once that was done and payment was complete, we were good to go. My dad should be getting lost in Japan in a few days! The transaction was pretty easy but customer service wasn't as friendly and informational, so I knocked down one star for that one. At least we got the JR Pass in a timely manner, and we got it at a discounted rate. We were told that online prices are cheaper by a few dollars!

I use Campbell through our company travel and also utilize them on several personal travel that…read moreneeds that extra touch. Always helpful with updates. Campbell will not disappoint!!!

Always great to work with! These folks really make travel easier and smoother. Very…read moreknowledgeable and friendly, they are quick to help, especially for the busy traveler.

I recently returned from an amazing trip to Europe and it wouldn't have been so amazing without the…read morehelp of Cindy at Crafty Neighbor Travel. Trying to plan a trip to visit three different countries quickly became overwhelming when I tried to book myself. Cindy was able to jump in to handle everything and take away all of my anxieties. Cindy took all of my needs seriously and was always available to answer any questions with a smile over the phone. She was extremely patient with me and kept me on budget. When it came time for the trip, everything was handled and Cindy prepared me with confirmations and contact information for everything. The whole trip and experience with Cindy more than exceeded my expectations. I would love to work with Cindy again and would recommend her to anyone looking for a great trip.

From the owner: Crafty Neighbor Travel is a full-service agency, specializing in cruises, group travel, and…read morescrapbooking retreats and adventures. We can work with individuals and groups of any size to any destination. Our goal is to help you plan the vacation of your dreams, including flights, hotels, cruises, car rentals, vacation rentals, weekend get-aways, sporting events and attractions. We can accomodate groups of any size: personal, family, friends, work, large groups and much more! If you are looking for something in particular, please let us know!

Judi is the owner of this Coppell, Texas based travel agency. She specializes in family and small…read moregroup travel to locations throughout the world. Her clients consult with her regarding their travel needs. For more than two decades she has been helping clients and their families fulfill their dreams. She has found value based travel for me and my family on many occasions.