The drivers were on time, friendly, and professional. Also, the cars were clean, and water was…read moreprovided on a hot day. Finally, the PRIME license plates made the car easily identifiable at the airport.

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

Excellent!!!! 5 Stars!!! Nate is fantastic, and he is helpful and flexible to your transportation…read moreneeds, wherever you need to go! Phenomenal customer service. Effortless communication!! The vehicles are clean, and I consider this business a reliable go to, whenever I'm visiting Dallas and surrounding communities! Highly recommended! I was picked up and delivered to my destination in a timely manner. You need reliable, easy, punctual, honest and friendly transportation, call Nate at Comfort Luxury Transportation. You will not be disappointed! The prices are reasonable, in my opinion. I enjoyed my experience!!! Thanks, Nate!!!

What a great experience my girls had in the TESLA SUV! Alex was their driver and he was safe,…read moreattentive, and right on time at every stop! I highly recommend Nate's for your car service needs!

My friend and I used Private Car Dallas for a business trip this week. When I initially called for…read morethe reservation the person helping me was kind and very professional and I immediately received an email confirmation with the itinerary. Our chauffeur was on time and professional, the car was clean, and our chauffeur let us know the status of our flight. When we returned from our trip, our chauffeur was awesome. As soon as we arrived to baggage claim, our chauffeur was waiting with an iPad with our company name on it. The car was clean and he had chilled water bottles for us (which we desperately needed after returning from our trip). The ride home was smooth and he was extremely entertaining making the 30 minute drive feel more like 5. Thank you Private Car Dallas! You are our new transportation service!

I've worked with Sofia Lucas for almost 6 years. Not only did Jose and team provide a luxury…read moreexperience every time we've used them (now easily north of 100 times). He and his team have become friends. I refer them all the time. And my companies use them as well. If 10 stars was an option, I'd give it to them!

Driver was 15 mins late but made up the time on the backend. He was awesome and took us through…read morehighland park for a holiday lights tour. Booking process wasn't the best but their rates were competitive/cheaper than the others I priced. I didn't love the fact that I had to give my credit card over the phone and then email a picture of my credit card to them along with pictures of my driver license. Still a 5 star experience overall and would definitely book them again.

The best! Abdul our driver, was extremely professional and friendly. Everything was communicated to…read moreus in a timely manner. Booking with Steve was easy and he was always available to answer questions. We are so happy with this service, can't wait to book them again. Thank you!

Fair prices, prompt in responding, and on time with pickup! I would definitely recommend them, and…read moreI will definitely use them again and again.

We booked with this limo service. On the morning they were to pick us up and take us to the…read moreairport, after they were 25 minutes late (keep in mind we were trying to get to a flight) we called. When we called the number of the service we woke up the driver. Now they are in McKinney and we are in Plano, and they offered to still pick us up, but by then we would have missed our flight - so we said no thanks - and we drove to the airport in our car and had to utilize expensive Valet parking in order to have enough time to get through security and catch the flight. It was white-knuckle experience from the get-go. Definitely will NOT call them AGAIN. I don't know who is doing the other reviews, and family members should not count . . . but I can't imagine we were the first to experience this sort of service.

I would give this company a -30 if it would let me! First off he is NOT dependable! I have used him…read moreMULTIPLE times and the last 2 times cancelled the day of! Which i was in the hospital that is why I needed a ride! Second, he messaged me at least 20 times for the address and the dates involved! I own my own buisness so I thought, he is just trying to juggle to many things at once. This time, I was WRONG! I messaged Chris, months in advance and asked him if he did long drives. I was going to Florida. He messaged me back IMMEDIATELY and said yes! I will do it! Ok, I gave him all the dates, times addresses etc. He messaged me at least 25 times for the info I PROVIDED TO HIM ALREADY! THIS SHOULD HAVE BEEN A RED FLAG IMMEDIATELY! But. I digress. He messaged me 2 days BEFORE I WAS TO LEAVE, AND DEMANDED ALL THIS EXTRA money! I told him clearly, this was already discussed at length! I had already pd close to $8,000. Plus for his flights to and from Florida! I would have LOST everything should I of canceled. To find someone at the very last minute like that would have been IMPOSSIBLE! To say he is a reckless driver is an UNDERSTATEMENT! HE was CONSTANTLY ON HIS PHONE! TEXTING, VIDEOING AND LOOKING THINGS UP! WE DISCUSSED THIS AT LENGTH AND I TOLD HIM MANY TIMES TO GET OFF THE PHONE! YOU ARE PUTTING ME IN DANGER. NOT JUST ME BUT EVERYONE ON THE ROAD! HE CAME AT ME WITH SUCH VENOM! " I CSN DO WHAT EVER I WANT! THERE IS NOT A DAM F THING U CAN DO ABOUT IT". THE TONE AND LANGAUGE HE USED WITH ME WAS JUST AWEFUL!

Excellent service. Highly recommend. I been using this service for long time. Very professional…read moredrivers.

Easy to schedule and driver was wonderful. Asked for a fragrance free car and they delivered!read more

Called this company to inquire about transportation to DFW. A gentleman answered, "Hi. How can I…read morehelp you?" No identification as to the company I just called. For all I know this was some dealer who was trying to remain anonymous. After I established that I had, in fact, reach Dallas Town Car I asked him about transportation to DFW. This guy was totally clueless as to how to conduct a client engagement since he was also carrying on a side conversation with a buddy of his. I told him that he obviously was having trouble paying attention and hung up. Whoever owns and runs this business needs to pay attention to detail regarding who they charge with answering the phones and fielding calls. It seems as if the new normal is to get workers with the attention spam of a chipmunk and the language skills of someone fresh in from Juarez. I am going to give my business to a company with people who KNOW how to deal with the public, speak English and understand that treating EVERY potential customer politely is paramount. This is simple blocking and tackling. Obviously DTC doesn't get that. So, adios and my dollars are going to another firm.

We've found our forever car service!…read more Five-star ratings don't come easily, but this business has definitely earned it. From start to finish, the personalized attention to detail, and stellar customer service blew us away! First service-Our driver, Julie, arrived promptly at 5:25 for our 7:25 am flight. She was well-dressed in her uniform and engaged in light-hearted conversation with us. Return flight- To our surprise, the owner, Reginald, personally met us in baggage claim, loaded up our luggage, and escorted us to our ride. He was also well-dressed and very engaging. The cars- We had an opportunity to preview two different vehicles during our trips. The first was a black Chevrolet Suburban and the second was a Cadillac Sedan. Both were clean, well-appointed, and definitely fit the bill in terms of luxury cars. The water and mints were also a nice touch In a world where customer service is hard to come by, it's nice to experience true excellence. I highly recommend!

Reginald and Toyia were outstanding! Reginald was great with communication (he texted an hour…read morebefore my first pick up) and was ALWAYS on time during each stop. Toyia provided me with an ETA before her early arrival. They were on top of my day's agenda (I had at least 4 different places to go to in a span of 8 hours) and I never had to remind them where the next stop was. Clean car and very reliable/friendly. Absolutely would use them again next time if I need a car service in town & will highly recommend to friends/family. Thank you both!

The great reviews left by others seem to only be when Craig himself is doing the driving. If you…read moreuse My Elite Driver, perhaps request the owner himself to do the work. After confirming with Craig via phone that the ride was for my wedding exit and confirming that the driver would arrive 10 minutes early and contact my wedding coordinator - I felt at ease. Until our entire wedding was lined up outside and I had no ride. The driver showed up late and ruined any hope I had of a seamless wedding exit. After waiting for 20 minutes crammed into the back of my mom's car, the driver showed up and seemed to be fully incoherent. Had my mom been available to drive, I would have sent him away and had her drive us for fear of my own safety. Once in the car, the driver was extremely strange and made us very uncomfortable. When attempting to contact Craig to request a refund, I was quickly dismissed so he could do his "research" and never contacted again. My further calls have remained unreturned and I have given up receiving my large amount of money back for a service that wasn't just sub-par, but was completely awful. Use someone else. Access Limo is leaps and bounds better and will have my business going forward.

I am definitely calling My Elite Driver again. My friends and I used their services tonight to go…read morefrom Dallas to Ft. Worth and back. They are reasonably priced and very professional. Craig showed up early, was ready with water and wine, and gave us a wonderful, safe ride. The car was a new model sedan and very clean, both inside and out. We were able to chat with Craig, and we were also able to carry on our own conversations without interruptions. We very much appreciate Craig and My Elite Driver, and we plan on using their services again!