After several disappointing experiences elsewhere we finally found our go-to grooming spot! The…read moreteam here really understands anxious pets - they gave our nervous pup special attention and offered a quiet space to help her feel comfortable. However she didn't need it and was able to roam with the other dogs at the spa. Special shout out to Vee (Vi?)! She was super attentive and took the time to understand our preferences and make sure we were on the same page about the style we wanted. When we got home, our dog was her usual playful self (at other places, she'd come home stressed and subdued). It's clear they treated her with patience and care. The results were exactly what we hoped for! We've made this our regular salon.

The poor reviews I see here really confirm what I learned today: the owner has contempt for her…read morecustomers when they complain. To be transparent, I am copying my Google review here with added replies from the owner to really paint the picture. MY ORIGINAL REVIEW: There's roughly a $50 difference between a grooming that includes a trim, especially a dog that's only 12lbs, and that's too big of a difference to get it wrong. I don't have the time or patience to wait for someone to fix the poor job they have done, so it's just easier to never come back. THE OWNER'S REPLY: Thank you for your feedback. At checkout, you expressed concern about the price of the full groom, which had increased by just $10 since your dog's previous appointment in January 2025, nearly two years ago. She was groomed by the same groomer who cared for her on previous visits, and no concerns about the haircut were raised at the time. We appreciate your past visits and wish you and your dogs all the best. MY REPLY TO THAT REPLY --SENT VIA EMAIL: Instead of recognizing the bad quality of the cut, you went on the defensive and put it back on me with irrelevant talking points. Crazy. Look: I paid the stated cost, so that isn't the issue being raised. It's not getting what I asked for and the quality not matching the higher asking price is the real issue here. How are you not embarrassed? But back to your reply: it's now HOW you replied that creates a whole other issue: it's a bad look for YOU to not own the poor outcome. No apology and no offer to make it right, together with your moot response on Google, makes you look like an asshole. And what that costs you now is bad word of mouth: to ensure anyone I know with dogs stays away from your business. **** END **** FINAL THOUGHTS: Guess if you don't say anything WHILE INSIDE the store and only determine the bad quality LATER when you have more time, you're shit out of luck in the eyes of the owner. Jodi, look at your other poor reviews and how you treat people who speak up. You fucking suck at customer service. Your pride will be your downfall.

Our Standard Poodle looks fabulous and was well taken care of. Highly recommend this establishment…read more Nice people, easy parking and a window to peek through and see the dogs.

We had a great first experience at The Groomery. It's in an adorable little building in Old Town…read morewith parking which is very convenient. When you walk in there's a small entrance that separates you from the grooming area. It seems really secure for the dogs inside. They have a book showing the different levels that they can cut which is really helpful! I had a nice chat with the groomer and told her everything we wanted. She followed my instructions and my dog looked adorable! It's a bit pricier than what I've been paying in Vienna, but we will be back for sure.

Your dog's best friend is part of our dog village! We use all their services, daycare, boarding,…read morewalking, and grooming. Our dog is so happy when we pull into the parking lot. All the staff are so excited to see him, as he is them. Our dog walker Chelsey is especially great. I don't know what we do without the team at your dog's best friend!

i'm happy that dog groomer Kevin Slanders wasn't strong enough to kill my golden retriever when he…read morechoked him and threw him onto the floor in December, 2024 at YDBF. Another golden retriever named Abigail wasn't so lucky. This is not a business you can trust to keep your pets safe.

Great staff! They did a great job cleaning up our with our dogs! Our dogs are typically scared of…read moregroomers, but the staff at the spa took great care of them. I even recommended several friends to go and parking was super simple on Washington Blvd. Tip - grab a dog treat before you leave and set a follow up appointment.

I had an excellent experience at Paw Spa. My 5 year old, female, bichon frise is a rescue and I got…read moreher about 7 months ago. Due to her anxiety, I've been having trouble grooming her on my own and she developed mats. She went to a groomer once, at Petsmart, just got for a bathe, and I don't think it was the best experience for her. At Paw Spa, Gabrielle, the owner, was very patient with her and though I left her in a nervous state, when I arrived she looked relaxed and happy to see me. I am overly pleased with her shave down and I now have a new groomer. Please, go to Paw Spa. They are affordable, friendly, and black-owned. The business is small and cozy, which is perfect for anxious dogs (or other pets). I love them!!!!

We bring our cat to Petsmart to get our nails (claws) clipped. They also brush her, clean her ears…read moreand such. We're very happy with their service and how they treat Chloe.

I would caution anyone NOT to board their cats at the PetSmart PetsHotel on Richmond Highway in…read moreAlexandria.The information on their website is patently false; they don't do any of the things that they claim they do. We had such a horrible experience and feel a tremendous amount of guilt for trusting that they would take care of our cat. After a short stay, our healthy 1-year old cat was returned to us lethargic and clearly traumatized, with serious episodes of vomiting and diarrhea that ended up in a $2,500 vet hospital stay. A quick business trip turned into an ungodly expense. We were promised an update during his stay as well as a "Pawgresss Report" when we picked him up, but received neither, likely because he wasn't adjusting well and it was easier for them to keep that from us. They didn't even do a basic medical check when we dropped him off, which again was supposed to happen according to their website. I reached out to the hotel manager, Arden, once he was admitted to the vet hospital two days after his stay, and described our experience. She "seemed" very sympathetic and assured me that an incident report would be filed and that someone would get back to me ASAP. Well, here it is 4 days later and I still haven't heard from anyone; I would have thought that they would want, at the very least, an update on his diagnosis/condition to prevent an outbreak at their facility. Nope. Clearly, what they say and what they actually do are at odds. Don't be like me and get caught up in the flowery language used on their website to describe their facility and services; it's all disingenuous, if not patently false. I fear our poor cat will never get over the trauma of his visit at the PetsHotel on Richmond Highway in Alexandria, Virginia

I am from out of state and my daughter highly recommended Vip Pet Salon when I came in town. I…read morebooked an appointment and I went for the first time. When I picked up my girls...I wanted to cry. The cut, style and soft and silky feeling of the fur was unbelievable. The best cuts that my girls have ever received! My girls go to a groomer back at home on a monthly basis. There is no comparison. VIP Pet Salon is #1. If I could fly out here monthly with my girls...I would for top notch services. Thanks VIP Pet Salon! Carla, Belle, & Ginger

They have a mobile groom service. Lauren (Kibby) has come twice now and groomed my Morky . My puppy…read more hated going to the groomers and would act up. He just loves Kibby and when he is done looks super cute. Having the groomer come to me is terrific. Kibby definitely loves dogs and gives my pup the special care he needs.

Been coming here for years for self service dog wash. The place is located near Shirlington dog…read morepark so a lot of owners take their dogs to the park and then to the wash. 5 stars for location! The place gets busy on weekends - expect to wait up to 30 minutes. Prices are super reasonable and they have a loyalty program which adds up to a free wash. The place gets humid and smelly during the summer. (I don't think the air conditioning and circulation work well.) You get what you pay for in terms of cleanliness. The staff is friendly and always willing to help. Parking can be challenging. You might need to park up the hill where the townhomes are and walk down.

Great, no frills spot for a self dog-wash station! Staff was very friendly and patient while I…read morestruggled to get my stubborn dog into the tub. They provide everything you need, including 4 different shampoos, towels, treats, brushes, ear cleaning solution, and a heavy duty dryer (that my dog was terrified of - pro tip hold it far away from them and use it at the low setting). It's nice that you don't have to worry about cleaning the tub or floor afterwards too, they'll take care of it. I do just wish the parking situation was better, but it's nice that it's right by the shirlington dog park so if I'm ever there and he gets gross, it's a place to stop by on the way home.

I don't know where to begin with this review of Dogma…read more We've been going to Dogma for over twelve years now. After our very first visit, we knew that we didn't want to entertain any other grooming options. That said, when we moved from Alexandria VA to NYC, I we still maintained a monthly routine of visiting VA and Dogma. The attention, care, and overall amazing experience make it impossible to ever find a better place for your furry baby. Thank you Dogma for being consistently amazing!!

We saw Sheila for my puppy's first nail trim. She was super gentle and made my pup feel so…read morecomfortable. We love our local Dogma!

best Westie cut i have ever had. had! lovely people, nice atmosphere, groomer Carrie was on time!…read moreMy baby looks fantastic!

I had a few good grooming visits at this place but the last one left me very upset. The groomer cut…read moreboth sides of my dog's face and I didn't find out until days later when it started scabbing and bleeding. I eventually had to get him checked out at the vet. I understand that things happen but what really made me upset is the dismissiveness of the situation. I called and spoke to an employee about the situation and he advised me to email pictures of my dog's face. I did so to his email address twice and a general email address, and I never got a response. Even if he did I not get the emails (not sure how he could have not), some type of follow up would have been considerate. I don't appreciate the incident with my dog being dismissed, especially since I paid $140 for his grooming. I would have appreciated more kindness in the situation. I will not return and have found a new groomer.

Came here in search of a dog groomer that is reasonably priced and near the Arlington area. This…read moreplace totally over-delivered! First of all, you can book your appointment online if that's your jam, and they send you reminders up to the day of. As someone with social anxiety and ADHD, this is a wonderful feature. Second of all, it was snowing and I was running late and they were super understanding, especially since my dog was on the smaller side. Third, this is THE BEST haircut my dog has had in YEARS!! He walked in extremely nervous and shaking, and came out prancing like a happy prince. They followed to a T exactly how I wanted it, and based on my dog's behavior, they treated him with love and kindness. Last, they were on par with the prices I've paid out in Fairfax. So glad I avoided much worse traffic finding a closer groomer that does a great job! If you're in the Arlington/Alexandria areas, I highly recommend Letty and Kirsten as your groomers! Cody and I are beyond happy with this place, and we'll be back!

Very nice and kind people, professional and helpful, very caring. Also, they use very good,…read morenatural, nontoxic products. Fair pricing too. Very good experience.