Where do I begin? My two guests (currently you can have up to 3 with you) and I visited Lows yesterday, 6/30/2020, in anticipation of finding my dress for my wedding next summer. I'd been up all night prior, worrying I would have trouble finding something that fit me and made me look beautiful. I was literally searching on the internet while I lay in bed, "what if I feel ugly trying on dresses".
1. I'd originally scheduled an appointment for July 1st roughly a month ago; but needed to change it to a day earlier. I did this about a week and a half ago, and it was SO EASY. You just call, tell them what's going on, and boom. New date. No hassle. Easy. As. Pie. Loved that. Took five minutes, tops.
2. We arrived at 10 am (my appointment time). We were greeted by two ladies in masks who briefly explained to us the measures they're taking to ensure safety during this time. Our temperatures were taken, and we were directed to use hand sanitizer or go to the restroom to wash our hands. Afterwards my guests and I sat down at one of the tables in their lobby and I filled out a card for contact information + the style of dresses I was interested in. We also received a paper stating some rules for us while in the shoppe. Very clear cut, I loved that I didn't have to wonder what was or wasn't okay to do.
3. My name was called by Bailey Fields, whose energy matched mine immediately. Y'all. She is a consultant from heaven. Bailey took us upstairs to where dresses in my size would be. I didn't know much about the gowns going into this, but she very plainly explained how the sizes run and she directed me to some gowns she thought would fit me well. She let us know how the sales pricing worked, which gowns were on sale, which ones had already been marked down, etc. again. Love that it was so simply laid out for me to understand. My sister and I picked three gowns for me to try on - while Bailey pulled two of the gowns that I'd written down on my card back in the lobby. We went back to our fitting area (which was much more intimate than I expected - it was great!) Bailey offered that my sister or best friend could help me get into the gown or that she could do it, it was up to me. I'm happy I wasn't forced into anything uncomfortable and that my concerns was considered this whole experience - without me even bringing them up. I tried on the two I'd requested first, and while both very beautiful -- I didn't get "that feeling" in them. Meanwhile, Bailey was scheming on the outside of the dressing room! She's found a gown that she'd probably pulled and put back four or five times. Finally she asked through the doors "what do you think about trying a gown in [this style]?" I was up for anything, so my sister grabbed the gown from her and helped me in.
We came out, I stood on the stool, and that's when I knew. It was the one. The third dress, that my consultant picked, that only took maybe 15 minutes out of the hour and a half I was expecting to use.... it was absolutely beautiful and I felt right wearing it. Bailey also recommended a hair clip and veil, which I hadn't even thought about yet.... but it looked awesome too. So of course I got it. Maybe my favorite part of the whole process was that Bailey wasn't trying to force me in any direction, she asked questions and left a lot of room for me to imagine what I'd like. A very sweet, down to earth consultant that I could not have done this without.
4. I used my Discover card for my purchase; thank goodness they take discover because some places don't, lolol. That process was fast and easy too! Ms. Cathey was very friendly and quick. She mentioned that I would receive an email with their recommendations for places that do alterations. A very nice extra step they take to ensure you have the gown you want.
We went outside, took a picture with their "Yes to the Dress" sign, and I left as a very satisfied customer. Thank you to everyone at Lows for what you do! I will always recommend you to my Memphis friends! read more