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Westland, MI

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Lowe's Home Improvement

2.3 (54 reviews)
Open • 6:00 am - 10:00 pm
Updated 1 month ago

Lowe's Home Improvement Photos

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Reviews With Photos

Dona L.

Availability of materials I need. Price: Fair Items and prices are properly labelled on shelves. Friendly sales associates. Clean and Spacious store. Free Parking. Big space. Happy Customer here. Definitely going back.

Saranya D.

Though its not my local store, I frequented this branch a lot in summer. I have shopped some plants and garden supplies. They had a wonderful selection of plants and flowers. It's a well maintained facility. I loved browsing through the isles and checking all the plants. They have wide and neat aisles. Clean and organized store with plenty of parking.

Most are new shrubs
Donna L.

I have been going to this Lowe's for years since it is very close to my house. I know everyone has those complaints about how you can never find anyone to help you in the hardware stores and that is usually the case here as well. More times than not it hits a new high though. I have been doing a remodeling job in my kitchen and since it is so difficult to find things in stock I buy them as I see them. I had done this with a faucet, I purchased but didn't have it installed right away. By time I was able to have it installed I decided I didn't like it. Had it taken out and packaged back up. I went to return it and they told me I couldn't return it because it was over 90 days (3 days over) and the manager told them they had to start cracking down on returns. I asked to speak to manager and the woman got rude and told me she was the manager ( just head cashier) asked her to get someone else and she quickly grabbed another woman who of course then told me I couldn't return because I had installed it. I asked which it was because it was 90 days or because it was installed??! I was so frustrated I doubt she was a manager (they never get one that quick). They don't have a return policy on the receipt you have to look online! I now go regularly to Home Depot although it's out of my way but I still had a lot of my project left and did not want to spend one more dime at Lowe's. If they only knew how much money they are losing by not returning or replacing a $100 faucet!! Amazing how employees can ruin a business. Nobody is too big for complaints not to eventually hurt them.

This is the work that Lowe's did. They were suppose to wrap my windows in Vinyl. I will be taking them to court.

I decided to hire Lowe's installation team to do siding on my house. The job is terrible.

Looking for a tankless hot water heater
Parallelogram I.

Looking for a gas tankless hot water heater, wanted to use my 10% USPS movers coupon but could not get it to pull up on my phone as the link to USPS website was not working properly. Was told by the woman at the front desk who had been there for 16 years that she thinks perhaps it's because I have an iPhone and it doesn't load Java or something like that yeah definitely probably that. I build programs among many other things for a living, customer service is the number one importance in everything that I do. Because I could not get this coupon to load on my phone and the Lowe's employee would not give me the discount even though I know they are capable of just typing it in, I left empty-handed and wasted time away from my family. Also, while standing in the aisle looking for hot water heaters I was never asked if I needed help. Which I did.

this is how our gas dryer was left after 3 teams came from Lowes. As you can see the gas line was left on though the line wasnt attached

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3 months ago

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5 months ago

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9 months ago

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6 years ago

This location just keeps proving to be a disaster. Do not shop here for important orders. Go to Canton or Allen Park

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7 years ago

"Sold out" of 2 for $9 hanging baskets and sale just started. Just want to get you in the door with a false sale.

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16 years ago

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Ask the Community - Lowe's Home Improvement

Review Highlights - Lowe's Home Improvement

“The day after Christmas was our "holiday garbage day" so we got everything unpacked, and properly disposed of.”

Mentioned in 2 reviews

Read more highlights

Bill & Rod's Appliance

Bill & Rod's Appliance

3.9(103 reviews)
6.3 mi

​ I feel that this is a company that treats their customers right. They are helpful, knowledgeable…read moreand do what they say they are going to do.

Bill & Rod's delivers good customer service, sales experience, and repair service! I've recently…read moreused both their installation and repair services and can say that the techs know their stuff! Plain spoken, respectful and competent. Great admin experience too. With the exception of the person at the scheduling phone, who seems to never be there, I can usually reach someone with questions. And they are helpful. The products they sell are........well.......the products of today. These are not the reliable, affordable, and fixable appliances of the past. I've even had the mighty Bosch fall apart due to cheap plastic parts. Dishwasher flooded my kitchen! Aside: How do I interpret the fact that my new Kitchen Aid Dishwasher COMES WITH a water leak alarm? A thoughtful precaution or an admission of the inevitability of product failure? My Mom's old dishwasher was 15 years old and never leaked! So, we cross our fingers, sigh at the prices, and hope that it won't fail in 2 years. That said, I appreciate having Bill & Rod's additional warranty beyond the basic one from the manufacturer's. My best guess is that it will be worth it. I've given up on the big-box stores for major appliances. Very cheap products, little customer concern, incompetent admin service, and unresponsive technical service. How about you? Got any experience with those stores? Long story short, Bill & Rod's is doing what they can to preserve a modicum of the old-school experience. We do live in the economy that surrounds us.

Photos
Bill & Rod's Appliance - Bill & Rod's Showroom Picture 1

Bill & Rod's Showroom Picture 1

Bill & Rod's Appliance - Bill & Rod's Showroom Picture 5

Bill & Rod's Showroom Picture 5

Bill & Rod's Appliance - Bill & Rod's Showroom Picture 3

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Bill & Rod's Showroom Picture 3

Crate & Barrel - Area rugs

Crate & Barrel

3.3(3 reviews)
2.3 mi

Great news for Metro Detroit Area!! CB2 and Crate and…read moreBarrel items at an affordable price!! Ford Road in Canton is packed with good furniture stores now!

YOOOOOO did you all know this was happening? A Crate and Barrel outlet in Metro Detroit? Because I…read moredidn't! I stumbled upon a news article about the opening just this afternoon and made a beeline for them almost immediately. I'm in the market for a new dresser and thought it would be good to get there sooner rather than later. The space is no frills, pretty open concept with everything stretched before you. It's a huge space tho, so there's a lot to browse. They opened just yesterday and we were informed that many of their outdoor pieces were snatched up but there was still A TON of stuff to consider. If you're looking for a new couch or living room furniture you have to get there now because that makes up the majority of their stock. I also spent some time with the dining tables as I'm looking for a new one for our house as well. It's an outlet so, as expected, what you're going to lose in slightly damaged pieces you'll make up in markdowns. They had a number of beautiful pieces that I had admired on their websites (this store covers Crate and Barrel, CB2, and Crate and Barrel Kids, FYI) with injuries ranging from small nicks to full on scratches and damaged corners (those pieces were priced accordingly, tho). There was a really nice dining table with a few leafs that I considered but after spending almost 15 years with a scratched up table I inherited from a cousin I think that's one item I'd like to be in pristine condition if I can help it. They also have a ton of office furniture, a bit of patio, beds/headboards, nightstands, sideboards/buffets, consoles, coffee tables, etc. They also had a lot of dressers. I considered a couple but the space I'm looking to fill is on the smaller side and there weren't any options this time around petite enough. But it was cool to see so many of the dressers I'd drooled over on their website pretty deeply marked down (an additional 50% on bedroom furniture) without any noticeable damage. The perimeters of the store are filled with shelves full of decor and other home items like bedding, hampers, and a ton of kitchenware like dish sets, serving ware, pots and pans and even a few small appliances like microwaves and even a KitchenAid mixer on sale. The thing about outlets, though, is if you go in looking for anything in particular you're probably NOT going to find it. But if you go in without expectations you'll surely walk out with a lot of treasures. Since I was in the former camp today I didn't leave with anything but I can't wait to regularly pop over there to scour their new arrivals (a staff person told us they plan to get 2-3 shipments a week) and hopefully bring home something special in the future!

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Crate & Barrel
Crate & Barrel
Crate & Barrel

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Lowe's Home Improvement - hardware - Updated October 2026

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