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    Lowe's Home Improvement

    2.7 (58 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 week ago

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    Logs are improperly placed and only the LED light is showing during delivery and set up.

    My item was not received by the "delivery" date that was communicated to me. There were no updates initially after the first text notification after purchase. I had to contact the store myself to ask about the status of my order. It took multiple calls and being told the "assembler" wasn't working until the following week (I paid for assembly), however I wasn't notified until I called to inquire about my order and delivery status. The order was delayed, my husband took 2 full days off of work based on the "status of delivery" that I was informed of, neither of the 2 days was my order delivered. Once we did finally receive our order there were chipped paint off of the front stone area of the fireplace and the inside wasn't correctly placed to where I saw an LED light instead of the "fireplace" logs. My husband and I had to fix this ourselves. I have never been more dissatisfied with Lowe's for the amount of money I paid for this fireplace. I do not think I will continue to be a loyal member, I will take my business elsewhere.

    Parking for veterans
    Gemini U.

    Oh Lowes why did you disappoint me so? I do like the assigned parking spaces for our veterans. Lots of parking spaces for those of us who are not veterans and/or handicapped , but can get crowed especially now that the weather has turned nice, and people want to get outside, even if it's just to do much needed repairs. I came here today to see if they had what I was looking for, they didn't. Or at least I couldn't find it, and good luck trying to find someone to help you. This Lowes is smaller than other Lowes I've been to, and a lot more chaotic. There wasn't any employees walking around to ask for help, and the signage that Lowes has is not helpful at all. This location is not enforcing social distancing as you can see by the picture, and it would be nice if they could hire more staff, to help with customer service issues.

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    4 months ago

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    1 month ago

    I was there for a pick up order, took forever employee were not very nice. Didn't know what to do.

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    9 months ago

    Jack and Grady are the best! They helped me from start to finish! Great work thanks guys!!

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    9 years ago

    I needed to return an online order and even though it was complicated for them to figure out it was pretty easy and I got a full refund.

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    Review Highlights - Lowe's Home Improvement

    Received my fridge today just before needing to start work and Lowes delivery gave me a courtesy call and provided all-star service and in a timely manner my new fridge was all set up .

    Mentioned in 2 reviews

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    At Home

    3.6(25 reviews)
    6.0 mi
    $$

    The place is clean and decently lit and well organized. I was impressed with their variety and…read moreselection of home decor items. The prices were just ok. Not hugely high but certainly not bargain pricing either unless you are looking at seasonal stuff that is over with. That's always a decent deal. The main reason for my lower score was that the number of times we've been in and found a line with at least 3 people waiting and each person taking a minimum of ten minutes, some longer, to get through the cashier makes it actually painful to come here. They always seem to keep the place understaffed. Trying to find someone is tough and I don't think I've seen more than one yET at the register no matter how long the lines are. They are quick to apologize for the wait. The computers are often adding to the problem being slower than molasses to ring you up. The staff are always pleasant but the experience is consistently one that has me saying I wont go back and will try and find a different place to buy my home decor needs.

    Anything you want to make home feel like home, it's here. The store is incredibly large and I…read moreloooooove it! Plenty of space to social distance with masks on. The prices were all very reasonable and it felt like a fun hunt for everything from kitchen gadgets to adjustable desks.

    Photos
    At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

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    At Home - A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

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    Sur La Table

    Sur La Table

    3.7(29 reviews)
    2.7 mi

    I gave these guys a review of my cooking class directly and never received a response. I just…read morecalled to receive support for a $1,500 set of pans I purchased that are garbage and was told to reach out to the vendor. So here is your review. Cooking class: Instructor stated qualifications - "I love to cook, cooked w Grandma, did good in my HS cooking class. Read instructions from a paper ( we were told they would send us the recipes and they never did. Generally, if you have cooked any dish successfully or if you can read and follow a recipe, or if you have the internet and you prefer to have another person read the recipe that you can use any money you would spend here for a cooking class on some high quality ingredients at home and you won't have to cook with another couple at the same cooking station because there are 4 or more people per station.... That's right! You pay for a cooking class and you get to "rock, paper, scissors" with the other couple to share the tasks you paid to "learn".... Store: Generally looks nice. It is designed to funnel you from your "cooking class" into the store and sell you stuff after you've had a good experience like a Disney ride gift shop. Turns out it's like the plastic stuff from a Disney ride gift shop. You will eventually throw it away. My problem here is I bought a set of "forever" fancy pans made of stainless steel with a magical "titanium bonded" coating..... some real nice Hestons. However we have now researched and practiced and researched and practiced and cleaned with Heston's cleaner and researched and practiced and cleaned... you get the picture. This is to the tune of hours and hours of effort and hundreds of dollars of food wasted... we have done the mercury water test (I'm good at it now), we have cleaned them multiple times to remove food and cooking spray build up (nobody will say, but you're not supposed to use your cooking spray) use oil instead they say... we've done it. "Don't disturb the food" "stainless likes commitment". The food will "release" itself and then you stir. Yeah.... Nope. So after months of trying and researching, I can tell you these pans aren't good to work with... so I called the store. Turns out they can't help you if you used the pans, even once. They don't care about your problems or product problems. They don't really know anymore than you can find on line. So, my advice is: do the cooking class at home.... Find a YouTube video from a chef you like and buy quality ingredients, stop by the store, even buy the plastic gadgets that you throw away one day here if you want to pay 2x what they cost at Walmart.... Look at the expensive stuff like pans. If you decide you want to buy, take a picture of the brand and buy on line. These guys don't have most of that stuff in stock they just mark it up for you and it delivers to your house. What they won't do is help you. They grab a healthy mark up and run. This place is the reason it is better to shop on line. Amazon at least will give a guarantee that works.

    Enjoyed visiting this store. They were local, they had what I needed for the next day (a pancake…read morebatter dispenser), and it was fun to see what they had. I find their prices to be very reasonable. They are not a HUGE store, but they are not too small, either. They have a lot of great kitchen items. There was a cooking class going on while I was there. The lady that helped me was super friendly and cheerful. So were the other employees. I think they have what it takes to be a successful business. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

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    Sur La Table
    Sur La Table
    Sur La Table

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    Ace Hardware Murray

    Ace Hardware Murray

    3.0(11 reviews)
    2.7 mi

    Ace Hardware Cottonwood/Murray is a smaller location, which shows in their limited selection. If…read moreyou're looking for something specific or harder to find, you may want to save yourself the time and try a larger store. That said, for standard hardware items, basic fittings, and everyday needs, they usually have what you're looking for. It's convenient for quick stops, just don't expect a deep inventory or wide variety. Overall, it's a decent neighborhood hardware store for the basics, but limited when it comes to selection.

    Absolutely horrendous experience at Ace in Murray. Will never step foot in that store again and…read morerecommend you don't either, at least not for screen repair. Here is the ugly but true story. Took two screens in for re-screening. Was told it would take 2-3 weeks. I started calling at two weeks - they weren't completed until 6 weeks, although each time I called I was told "it will be the end of the week". At pickup, one of the screens was re-screened with thw wrong material. They blamed it on the kid who took the order not writing down the material requested, which made no sense because one was correct and one was incorrect. So, I had to leave that screen and come back - a 40 min round trip. When I went back for the redone screen, the expensive Anderson frame had been bent and the paint had been scraped up. By this time I was sick enough of these people that I took it home to see if I could straighten it out and use it as is. It turned out I could not, there was a gap between screen frame and window frame. I called Ace and talk to the Manager, Gary who said they would replace the frame but I would have to bring it back in for inspection - another 40 min trip. Then after holding the screen for another week, and me having to call him to get an update, he told me they would not replace the screen because they could not confirm that they had damaged it. Like maybe they would somehow have video of someone damaging my $190 screen. I made my displeasure known and Gary finally agreed to refund the cost of the re-screening and if I came back in to get the damaged screen - another 40 min trip. And he promised to have the next level Manager, Brendan call me to further discuss. That was two weeks and two calls to Gary ago, and no call from Brendan. Ace, Murray - Zero integrity and zero accountability.

    Lowe's Home Improvement - hardware - Updated May 2026

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