The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

I am happy! I put in my request for help in through Yelp and I got a response from these guys…read more Once I explained about my dryer going on a union strike they set me up with someone coming out the next day. I like the touch of sending me a picture of the tech so I know who to expect. Gave a time frame that he would be here. Got worried when I got a call that he may be late since he is running behind on his present job. I admit I got worried about the tech canceling on me and having to reschedule. Surprise! Half an hour later he was here. It went quick. He diagnosed the problem, even had a spare part. Fixed it in no time. He spent more time vacuuming out the inner workings of the dryer than actually fixing it. All together it was well worth the call to these guys. The repair itself was much cheaper than I expected it to be. I was worried the quote would have been high enough that it would be cheaper to buy a new dryer. But no. Gonna bookmark these guys!

I wish I have read review here and not in Google before I contacted Mr. Appliance. We paid ~$400 to…read morerepair a refrigerator issue that was not fixed at all, even after 3 visits. The technician initially recommended replacing a thermistor, which we approved based on his professional judgment. The repair did not resolve the issue. On a later visit, the technician himself expressed doubt that further expensive repairs would help. When we tried to resolve this with management, communication was extremely poor--we were repeatedly told someone would call us back and no one did. When we finally reached a manager, we were offered only ~$120 back, while being charged for multiple visits, diagnostics, and a part that did not fix the problem. At no point was it clearly explained that this would be a trial-and-error process with uncertain results. Very disappointing experience--both in terms of the repair outcome and how the situation was handled.

Baseline was exceptional!!…read more Quick response time. Actual person to puck up phone, not automated system. Alex was professional, friendly arrived in a timely manner. Explained everything to me before he started and as issues or a changed of plan arised. I will definitely be contacting Baseline plumbing to do other jobs around my home as they need updating. I highly recommend their business and service. I will be telling family friends and neighbors about Baseline. ​

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

My fridge water filter was leaking they came ordered the part. It took a bit for it to come in but…read morethey got it fixed.

From the owner: What makes our appliance repair company truly unique is our commitment to honest, reliable service…read morebacked by skilled technicians who treat every home with care. We combine fast response times with thorough diagnostics to fix problems right the first time. Unlike larger companies, we offer personalized attention, clear communication, and upfront pricing with no surprises. Our team stays current with the latest appliance technology, allowing us to service all major brands with confidence. We take pride in building long-term relationships through trust, quality workmanship, and a genuine dedication to keeping your household running smoothly.

Extremely friendly and helpful people in the store. Found me what I was looking for and set up a…read moredelivery. Helped me move my old fridge out and set up the new one, gave me helpful tips and a friendly chat the whole time. Highly recommend checking here first anytime you need a new appliance.

After weeks ago our washer broke down and it was too expensive to fix it so we went to a very large…read morecompany in Draper to look at there scratch and dent washers but they were too expensive even for those because we are on a tight budget so a friend recommended we go to the appliance outlet store the owner was very kind and gave us some good information about different brands and we bought a washer and dryer that stack on top of each other and the owner gave us free delivery and a 60 day guarantee unfortunately though right after they delivered it we tried to use it and the washer didn't work so we called the owner and told him the washer wasn't working and he had a repairman come and look at it and the repairmen thought it could be two different things so he came a couple days later with a part he had to see if this would fix the problem but the repairmen realized that wasn't the problem so he ordered the part we need and we are just waiting for him to get it so he can come and fix our washer but it is frustrating because we have been without a washer for 3 weeks now almost 4 and have had to go to the laundry mat to get our laundry done and it is pretty expensive to do that the owner hasn't reached out to try to fix the problem at all so I am very frustrated about the situation but I am glad he is not charging us for the repair at least.

IF you are looking for a good, a really good used (and some new) appliance, then go to PRECISION…read moreAPPLIANCE (the Ball Park area) @ 1494 South 300 West, SLC, UT 84115 Phone: (801) 474-9166 | (801) 972-7033 Inventory changes daily | Prices are excellent | Management is fair Monday to Friday: 9:00 AM - 5:30 PM Closed on Saturday + Sunday

We ordered a front load washer and dryer , we had picked it up ourselves with hired help. When it…read moregot back to us, it was cracked across the front door. When I asked what happened, they said the person who was helping them load it into our truck (Who was a younger teenager it seemed) loaded the units glass FACING the dolly, which ended up cracking it. Of course, we did not see it until we got home. No delivery issues during transit. Dave was not very solution forward, blamed my guys for it, and was very short and rude. He said I can bring it back to the warehouse to look at it - wouldn't accept a picture

STOP !!! right here ! this is the BEST appliance service and repair. They service every brand name…read more I called other companies and they said they don't work on certain brands. my neighbor had an appliance problem and had called this company and they were able to fix her refrigerator. She gave me Urgent appliance repair number. I called them in the morning they came out in the afternoon and had it fixed and running within 24 hours. Troy is knowledgeable and explained what the problem was. Troy makes your appliance his priority. Troy gave us a senior discount. That was a wonderful surprise. Great value for the money. They will be my first call for our appliances . THANK YOU URGENT APPLIANCE!!!

***Update!*** I was still having issues with my dryer drying…read moreall the way, even though it heats up now. So I texted Troy back and he got me on his schedule ASAP. He came out and checked everything and figured out that my vent was clogged from the dryer to my outside. So he spent two hours cleaning it out. And we could not believe the amount of lint that came out of that tube! It's no wonder my dryer overheated the first time. Troy went above and beyond to make sure air was getting through. Cleaning from both inside the house and outside the house. He even pulled out a couple of birds and a birds nest that had gotten in there. I'm assuming that's where our problem started. The culprits of the initial clog! But after a couple different problems and problem solving, Troy got it done!! He needs a raise after this one! And a good shower!

We've always been super impressed with the service we've received from here. They are quick to…read morerespond and their service techs are always very helpful and knowledgeable. Recently we had to get a new oven and we managed to get a great deal with a Black Friday sale. It was installed quickly and we were very happy!

I purchased a whirlpool refrigerator here 2/3 years ago and saw how they had 5/5 stars…read more I will never buy an appliance here again because of the pit bull receptionist. It broke down one week after I bought it and because they are right around the corner from me I walked in their shop and told the receptionist what happened and she told me to call whirlpool. I said that their door said sales and service and she argued that they had no service men and to call whirlpool I told her to take care of it because I had just purchased the refrigerator. The argument went on until the guy that sold it to me walked in. I told him what was happening and he understood the problem and would send a service man out as soon as he could, probably a couple of days. The service man came and replaced the computer and all was well. The refrigerator has worked ever since. The receptionist made me so angry at the time for her bad attitude I will not recommend this business to anyone in fact I will and have told friends the story of her not taking responsibility for their products that they sell and service. Love my fridge hate the receptionist.

Need a gift for the baker in your life? Looking for that one extract you can't find anywhere else…read moreor high quality baking chocolate? In desperate need of a super niche baking pan? Or just looking to upgrade items in your kitchen? Then Gygi is the place for you!!! They have absolutely everything you could need from dish ware, to pots & pans, to aprons, table decor, ingredients and more!! They even have a refrigerated stock with high quality ingredients. The staff was extremely helpful and knew the store the store like the back of their hand. There was zero hesitation when I came in asking for a ravioli tray, they led me right to it and were able to recommend add ons. With quality comes price but you should look at cookware as an investment in yourself. You could get a $20 pan from Walmart that you'll probably replace or you could get a $40 one from Gygi knowing it'll last.

I've been eyeing this place…read more Like a William Sonoma/ sur La table They do have large bags of like special chocolate chips or melting chocolate that you can't find at any other stores. They also have cotton candy machines and stuff for that It's a cool store and definitely recommend to just see what's inside. They also do cooking classes that I'd love to try.

Ace Hardware Cottonwood/Murray is a smaller location, which shows in their limited selection. If…read moreyou're looking for something specific or harder to find, you may want to save yourself the time and try a larger store. That said, for standard hardware items, basic fittings, and everyday needs, they usually have what you're looking for. It's convenient for quick stops, just don't expect a deep inventory or wide variety. Overall, it's a decent neighborhood hardware store for the basics, but limited when it comes to selection.

Absolutely horrendous experience at Ace in Murray. Will never step foot in that store again and…read morerecommend you don't either, at least not for screen repair. Here is the ugly but true story. Took two screens in for re-screening. Was told it would take 2-3 weeks. I started calling at two weeks - they weren't completed until 6 weeks, although each time I called I was told "it will be the end of the week". At pickup, one of the screens was re-screened with thw wrong material. They blamed it on the kid who took the order not writing down the material requested, which made no sense because one was correct and one was incorrect. So, I had to leave that screen and come back - a 40 min round trip. When I went back for the redone screen, the expensive Anderson frame had been bent and the paint had been scraped up. By this time I was sick enough of these people that I took it home to see if I could straighten it out and use it as is. It turned out I could not, there was a gap between screen frame and window frame. I called Ace and talk to the Manager, Gary who said they would replace the frame but I would have to bring it back in for inspection - another 40 min trip. Then after holding the screen for another week, and me having to call him to get an update, he told me they would not replace the screen because they could not confirm that they had damaged it. Like maybe they would somehow have video of someone damaging my $190 screen. I made my displeasure known and Gary finally agreed to refund the cost of the re-screening and if I came back in to get the damaged screen - another 40 min trip. And he promised to have the next level Manager, Brendan call me to further discuss. That was two weeks and two calls to Gary ago, and no call from Brendan. Ace, Murray - Zero integrity and zero accountability.