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    Lowe's Home Improvement

    1.6 (10 reviews)

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    1 year ago

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    27 days ago

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    7 months ago

    sat there waiting on an associate for over 15 mins to open a case and had it announced by a check out associate and still no help

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    3 years ago

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    10 years ago

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    Ask the Community - Lowe's Home Improvement

    The Home Depot

    The Home Depot

    1.7(7 reviews)
    1.0 mi

    What is it with these home improvement stores that have apps that don't fully work. We ordered 11…read moreforty pounds of pellets for the pellet stove. That is 440 pounds! I selected the free curbside pickup. Until pickup, everything went smoothly. After describing my car and its color, I punched repeatedly "I'm here" on the app only to get an error message saying something was wrong on their end. We tried several more times before giving up and calling the store. No one answered the phone. So hubby headed into the store, waited in line, until a cart was wheeled out with 11 bags of pellets. Oh no. I specifically asked for curbside pickup because we are older and that is alot of weight. I did not want him wheeling this cart that had a mind of its own. I certainly was hoping curbside pickup with this weight meant that you'd get help. I myself am useless lifting that much weight. So 5 stars for ordering but 1 star for pickup averages to 3 stars. That is probably overly generous because Ontario Home Depot failed on everything they specifically had control over.

    EDIT: i responded to that stupid link home depot has sent me and they told me there's nothing they…read morecan do!! going to this home depot has been the worst experience of my life, DO NOT GO HERE!!! I came to the store and ordered a fridge, and paid to have it delivered and brought inside. I was told i'd be given a 30 minute heads up before the delivery drivers arrived. First day, they call me and say they are 15 minutes away. I will not make it in 15 minutes so I have to reschedule. The next day, they just knock on my door, I am not even home. They lied and claimed they tried to call but I had been sending and receiving calls all day. I finally arrive after calling and making them come back since I was lied to twice. They put the fridge inside and immediately rush to leave. The fridge was missing one of the legs to it which caused the fridge to completely destroy my brand new floors. Home depot says they will not fix the fridge or the floors, and that there's nothing they can do. I am now without a fridge and destroyed kitchen floors. DO NOT GO TO THIS HOME DEPOT!!

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    Lowe's Home Improvement - hardware - Updated September 2026

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