Robbie Lugo at the Deltona Lowe's was amazing! He took the time to educate me on the right materials for my bathroom project and made the whole process easy and stress-free. I left feeling confident--excellent customer service! read more

Family and I went in with a plan and accomplished our goals. We found four 4x4x10, string lights, and hooks. The store was organized for it being the holiday season. Everything was labeled correctly from what I have seen. Thank for the staff who keeps everything looking great. read more

Zulma at the garden center with very helpful and so nice. She provided the best customer service that I have ever received.

Lowes curbside on Howland in Deltona, FL is an absolute joke. After checking-in to curbside on the app and parking, we waited 20 minutes and then called because no one came out with our order. "Ooh, uh, someone was supposed to helping you because I am busy. I'll get someone." was the response we got on the phone. 10 minutes later, still no service. We walked in, again trying to get help. Customer Service was "too busy" with one worker seeming walking around in a daze and the other two whispering to each other. We ended up leaving after waiting 30 total minutes for no curbside service. Received a call finally from Lowe's 10 minutes after leaving, asking if we were there for curbside service. I told her "no because we left after 30 minutes of waiting and will be cancelling the order". Lowe's response was "ok" and the agent hung up. We went across the street to Lowe's competition, told the cashier what we needed, were loaded up and paid in less than 15 minutes. And, saved $15! I should have known better. Never again. read more

Flooring department great customer service specially Karlos he always there when you need him and helpful.

They just lost out on a ton of business New to the area need stuff for new house,however can't get one associate to come assist us even after many calls for help. Too bad the manager doesn't read these posts or he would be hiring new employees . Never again I'll go to Home Depot! ( at least you're prepared for no help there!) read more

Be aware that if you buy something during a promotion, you don't get your 5% discount for using your Lowe's card!!!! I made a several hundred dollar purchase of some tool storage at Lowe's because there was a promotion going on for additional savings. I checked out and used my Lowe's card for the 5% off as I always do, because the purchase was over $350, the register asked me if I'd like 5% off or 12mo no interest, I chose 5%. when looking at the receipt, I did not receive the 5%. I asked the cashier and they very nonchalantly told me that you don't get the 5% from the card if there is another promotion. If this is the case, then it shouldn't have asked me which I wanted, I would have chose the no interest since I wasn't getting the 5%! the staff was completely unsympathetic and unhelpful! Very frustrating. read more

This Lowe's is right around the corner from the house, so unfortunately it's convenient to go there. After my latest experience, I will only go there in an extreme emergency. I'll start with the most noteworthy in-store experiences. I was working on a kitchen plumbing project. I needed certain fittings, and went to this store to locate them. The stock was in disarray, and I was having a difficult time locating the items I needed. Upon finally getting an associate to assist, he asked what I was trying to do. I explained what my goal was, and stupidly allowed the associate's "expert advice" to influence my decision, and wound up leaving with what he recommended, instead of what I went there for. Upon returning to my project, I soon realized that the suggested items would not work. I went back to the store, returned my items, and went in search of what I was looking for. Shockingly, what I wound up leaving with, and applying to my project was exactly what I had initially requested in the first place. On another occasion, I wasn't quite sure what I needed in the plumbing department. I couldn't find an associate, so I pressed one of the "request assistance" buttons in the area. After receiving no response for over five minutes, I pushed the button again. Finally, a pleasant young man arrived and asked how he could help. I explained what I was trying to do, and he indicated that he did not work in that department, and the associate assigned to plumbing was on break. The associate did not want to get another associate because, and I quote, "I don't want someone else to come over here and make something up." Thank you for your honesty, but that is a pretty unprofessional attitude, especially if that is how your fellow co-workers conduct themselves. I wound up guessing, and got it right. And now for the delivery department. I placed an order for multiple landscape items, to have delivered to my home, for a delivery charge of $79. I was ok with that because I wasn't trying to carry all that rock, pavers, and landscape stones by myself. The driver arrived, and used the loader to place the pallet with my items in the driveway. He departed and I continued about my day. Later, when I went to retrieve some of the items to begin my project, I noticed that I was short one landscape timber (basically an eight foot long tapered 4x4), and another one had a wicked curve to it. I contacted the store, and apparently someone later delivered the missing timber without notifying anyone that they had been there. I later found that I was missing a two foot stick of rebar, which I had to go to the store to pick up. After that phase of my project was done, I removed the pallet from the driveway. Underneath, I found a pretty noticeable gouge in the concrete driveway, that appeared to have been caused by the loader (image attached). Today, I placed an online order for delivery, for multiple landscape items, because again, I'm lazy and don't want to pick up 50 bags of rock four times. I figured the $79 would be worth it to only have to pick them up once. Prior to placing the order, the website indicated next day delivery. Upon receiving my confirmation email, it said delivery would be Sunday. I contacted the store to figure out the deal, and I was told that items ordered after 4 pm would be pushed one additional day out. That's great, but maybe the website should reflect that (I placed my order at 8 pm). The young lady was very polite on the phone. I requested that my order be canceled. She asked how I paid for the items, and I told her that it was $75 in gift cards, and the rest on my credit card. I was told that because gift cards were used, I would have to come into the store to pick up new gift cards. She indicated that the store closed at 9, and recommended that I come up before that happened. I decided to drive over immediately , because there is no telling how the next day would go with trying to get them to hand over gift cards. When I arrived at the store, I approached the customer service counter. When I was asked what I needed, I briefly explained the situation. The young lady was apologetic, and indicated that she had just learned that the new gift cards would be mailed to me in three to ten businesses days. Dealing with this store is an unbelievable waste of time. I reiterate that I will only return under emergency circumstances. read more

Lowe's Home Improvement - Damage to driveway - Hardware Stores Near Me - Deltona, Florida

Needed a hot water heater. Was going to get a new instant hot system. Asked associate for a referral to have it installed. Guy calls and quotes me $3600 not including WH. I said it's 3 wires and two pipes. He gave me a song and dance about new dedicated electrical box, blah blah blah.... I said it already has a dedicated box. Anyway did NOT hire him. Also noticed his phone number was fro n out of state. So he was probably a middle man subcontracting the job out. Lowes needs to do better with their installers. I ended up replacing what had already been there. 3 wires 2 pipes. Easy. read more

To big for your own good !!! Wish I could give less than one star. Ordered a washing machine on the 1st. Set delivery for the 5th between 8 and noon. 11:30 rolls around no show, or call from Lowe's. So we call and they scramble to find any information on the order. Long story short they screwed the customer good and best they can do is say let's try again tomorrow. Another reason to buy from the smaller company's. read more

Typical Lowe's, plus the staff are friendly and very helpful here, which I find is hit or miss sometimes. They had what I was looking for and they helped me find it. What more can I ask for? read more

Lowe's used to be my only place to shop for appliances, not any more. I purchased a washer and dryer that was supposed to come with a $100 Visa gift card.They didn't give me the paperwork for that. The salesman didn't tell me I needed to purchase a steam kit for the dryer, which led to another trip. They use a third party now for delivery, which was aweful. The guy REFUSED to install a part that I already paid for! Gave me a floor model dryer in which I was having problems with, the list goes on! Not what it used to be. read more

The service provided by Javier from appliances, in the paint department was so diligent and informative, thank you for taking the time to clearly explain the difference in the valspar chalk paints product!! Excellent customer support throughout visit. Thank you Javier!!! read more

I had Lowe's do some renovations in my home, one of which was a linen closet door. They are the worst, didn't complete the job until I wrote the CEO. The linen closet door keeps coming down. Don't go to Lowe's, find someone else!!!!! read more

I've been here a lot and am familiar with some of the staff. Of course some are MUCH better than others. I'm a fan of Donny in the tools department cause he knows what he is talking about and is quick to help. The store is kept in good condition, stock is pretty good, they do price matching which is good, and the bathrooms are clean. They don't offer all brands of course so sometimes you have to go elsewhere and their prices are a little higher than some other places, but if they have the same brand as another place they will price match it. read more

We have just purchased a home that needs a lot of major repairs. Lowe's has everything that we needed to get the job done! They would also give us helpful tips on how to go about doing the jobs. Thank u so much! read more

Purchased 7 fans from Lowes that were Hunter Fans. Of the Seven 4 were bad. One of the 4 my handyman had to take it down because it was so bad it was scraping. So we ended taking 4 fans back and I decided to purchase my fans from builders.com. My issue is with HUNTERS FANS. Obviously Hunters Fans is not delivering good quality products! I have tried to get a refund from installing the damaged fan which it cost me 65.00 plus another 65.00 to replace the bad one. This has been going on for 3 months now. Customer service is just and answering machine. They never answer you! So if you were thinking about purchasing a HUNTERS FAN STOP rethink it!!! They DO NOT STAND BEHIND THEIR PRODUCTS AND THE QUALITY IT TERRIBLE!!! The other fans I purchased from builders.com were much better build. Actually they were Made in the USA!!! ALL OF HUNTERS FANS ARE MADE IN CHINA!!!! BEWARE OF HUNTERS FANS!!!!! read more