As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can. read more

The worst customer service and store manager I have ever come across! Don't buy any appliances, they nickel and dime you for everything and then you don't get the service you paid for. The store manager is rude and not helpful. Never again I would give less than zero stars if it was an option. read more

Had to come share my experience at this lowes, I've been her a few times. I was there this past tuesday and i will say I've noticed big improvements in the cleanliness of the store and attentiveness of the workers was great. They made shopping there easy and enjoyable keep up the good work. read more

Great experience at this Lowe's store! The store was exceptionally clean, and the customer service was top-notch. Highly recommend shopping here! read more

Great customer service . they always have a full staff to help . Everything I needed for my house they had It . Highly recommend .

I'm pretty sure Lowe's was the first store I physically set foot inside since the Covid-19 pandemic took over in mid-March. Last weekend, I decided it was time to get my roofdeck summer-ready and I felt comfortable enough to visit the store while donning a mask and bringing my own Lysol wipes. This particular location has an exit only situation coming from the garden center, with entry taking place through the main doors. Everyone there including customers had masks on which was great. I didn't see any wipes available but I also didn't look super hard. I grabbed a cart from the parking lot so I could sweep through the outdoor plants by the curb before entering the store itself. The plants and flower selection was poppin' and I picked up a couple geraniums and a gorgeous yellow calla lily that I am hoping I can keep alive for as long as possible. I would definitely return to this Lowe's if I needed more home or garden supplies. read more

Don't bother with their supposed curbside pickup. They don't staff it. If you cannot go in store for health reasons, shop elsewhere. If you have *absolutely no other choice*: go during the week, first thing in the morning. Look for the little, hand written signs in the parking lot across from the front entrance. Call the number and extension on the sign. Expect to have to call multiple times because there simply isn't enough staff. When they finally have time to take your order number, they'll say 10 min. Expect 30. Then call again. The workers are pleasant, even to an exasperated customer. But they can't work miracles. Target is great. Their pick up locations are well marked, you can let them know you're in the way. You get exactly what you order. Their hardware section is small. But go there instead if at all possible. For big items, Tractor Supply is great for ordering. Lowe's Corporate and Management . If you don't have the staff, don't offer the service. If you don't have enough people applying to work, pay a living wage. You'll get more employees. read more

Workers lie about the saw on the lumber side of the store being broken, all they have to do is say the person who operates the saw isn't available but instead they lie and say the saw is broken read more

Wife and I stopped here to purchase a refrigerator. Decided on three different ones went to go get help no one available. Waited 45 minutes nobody came. This is not the first time this has happened at this store. Lost a 1000.00 dollar sale read more

As a recent new homeowner, I've visited quite a bit. As a female walking into a home repair store, I originally felt intimidated here. However, I always make sure to do my research before coming and have always had help that is neither pushy nor patronizing. There is only one person for covering certain areas (for example one hardware guy cuts keys- that's it) which can sometimes lead to a wait. The worker is always apologetic and takes care of things quickly once they arrive. We had Lowes deliver a fridge and a dryer, and both went smoothly from ordering through delivery. I like that their credit card has the option of 5% off or 12 month no-APR financing too. Both can be helpful for a new owner or someone undertaking a major project. read more

Buying a washer and dryer has been a two month long ordeal involving two different Lowe's stores and waiting for the first set to be picked up and a new delivery to be made. I understand that there's a shortage of appliances with the pandemic so we didn't push anything, even putting up with chasing down employees on the three visits we had to make here to have this delivery made. Then the incorrect amount was refunded to us and no one answers the phone at this location. I've now been waiting over an hour in the store to get this sorted. The sign on the register saying hastle free returns is the biggest joke of it all. I won't use Lowe's again. read more

I like being able to go to my neighborhood store early morning, afternoon or evening. It's never crowded. I can get in an out without any hassles. Very friendly and helpful staff too. read more

HORRIBLE. HORRENDOUS. AWFUL. UNPROFESSIONAL. I decided to replace my windows. I had gotten three quotes. They were Anderson, Lowe's and Home Depot. I decided to go with the Lowe's. HUGE MISTAKE!!!!! First, the planning process was very difficult. It was not easy to touch base with my rep. I would text and email - and pray for a response back. Finally I got an install date. My four windows was installed by one person. It was a HOT day. The entire installation was not done correctly. It was done in haste. There were also a lot of corners that were cut. I am not sure if he was 'exhausted' because he was alone doing the job but still - no excuse. They had to return three times to fix the errors. They were so obvious too. I'm assuming that they thought I wouldn't notice. The work was done very sloppy. Not detailed at all. I even gave the installer lunch and bottled water. I ended up receiving a refund of $250 for a $2400 job for four windows. NEVER AGAIN!!!!!!! GO ELSEWHERE!!!!!! read more

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I have been a long time Lowe's customer and charge holder, after this horrible experience I will not shop there again, In May I purchased 3 appliances that was to be delivered in June they arrived piece by piece with the last being a dishwasher that arrived in August and it was badly damaged. The customer service department in the store is terrible they never answer the phone and when they do are very nasty and wont even give you their name! The only person doing their job in the store is Robert in appliance he is wonderful. If I could give a lower rating I would. Stay away and take your business to a small local appliance store instead! read more

I recently returned a toilet to the Voorhees NJ Lowes because the contents inside the box had missing pieces and the tank and bowl did not match. When I went to return this, I asked to speak to a manager as I wanted to inform him of the contents in the box, and how frustrating it was to deal with. I was then accused of "trying to get something for free" and the manager was too busy and I could speak to a front end person. I was shocked how rude The front in person Debbie was at this location, and the fact that the store manager didn't "have time to speak to me" was disappointing as well. It's a shame because the other members of that store are so accommodating, pity that the front in person could ruin it for everyone and I would never return to that store again read more

asked for 10% mark down on 300$ of trim today - was told "no" by manager , which I find quite funny considering the whole point of sales is to retain customers to increase sales- not only did u lose a 300$ trim order, I will make sure I keep my $800,000 in purchases at Voorhees and maple shade annually great job team delran read more

A great Lowe's location and convenient to Route 130 North. The employees are friendly and helpful (even if they're on their break), and the store is well-laid out. It's a clean location (as clean as a home improvement store can be). There are large signs to guide you where to go and there are an adequate number of cashiers that can help you. Just watch the birds, which roost in the rafters. I've never been pooped on (knock on wood), but it's still possible. My biggest problem is that whatever corporate person came up with some of the displays clearly wasn't thinking about the ease of looking at the merchandise--the display mailboxes are mounted too high for even a tall person to reach, so an employee had to climb up a ladder and hand me down the ones I wanted to touch. read more

My go to place for a variety of home needs from lumber to plumbing to electrical to home goods. read more

Lowe's Home Improvement - Hardware Stores Near Me - Delran, New Jersey

Terrible service for resolving damaged products (doors in this case) delivered to our home. After being told we would get replacement delivered on Tuesday, we followed up to find the prior request was not documented at all. Then the second delivery was a scheduled inappropriately and the Delivery representative from Lowe's says "So what's the delivery window that you can't handle?" Because obviously I should have to take PTO to be home for a repeat delivery after they sent us damaged doors right? Never again. read more

I ordered a washer dryer and refrigerator. I was told it would be delivered on a Thursday, never showed up. Rescheduled for Sunday 12:30 -4:30, was told would be there 12:30-12:40. At 5:30 I called and they said they were there but no one was home. I waited all day for two days with no one to show up. The manager Zach and delivery people are obviously liars and not to be trusted. All I wanted was my appliances. Will never do business with them again. Beware. read more

went to customer service, seeking a manager. waited over 20 minutes and nobody would respond after customer service tried 8 times............ this was 10:30 in the morning. will never go back to this store. nobody there, no customers and way to run a business into the ground. read more

This place is not very helpful. There are many choices to choose from, except when it comes to lighting. And when you think someone will help you, they get very rude and protective, and never finish answering your questions about the choices you choose! Checklist: ---------- 1. The staff member was old and lost their character! I think it's time for his retirement! How can you help someone if you're too old to lift? 2. It's a home improvement store! Know your products and be prepared for your work people. Any job, you should never say, "I don't know"! Find the best answer the store can deliver to help the company's composure and satisfactory reports! 3. Don't jump the gun and quickly scold customers for doing things improper! You work here to help the customer if they seem obviously helpless! Until you seriously get with the program Lowe's, this location is a zero! read more

Never get windows installed by these guys. The installer they use (Superior Windows - Sergei Susanin) does a horrible job. Does not install according to Pella spec. Not even close. Used a total of 4 screws to hold 27"x53" windows, and no shims behind them. Anyone who knows anything about window installation knows this is trouble. The installer's response is that "the caulk will hold it in". Poor job of sealing out wind and bugs. The installer's response is that "bugs and wind will get in anyway". The job will look fine, because the exterior capping and interior trim will cover it all up, but you'll get a far sub-standard job and have problems down the line. read more

This location is infested with rats. I saw about 3 in a matter of 5 minute in two different isles. And the staff are aware and upon attempt to bring it to the attention of a staff member.. His reply was "at least it's alive! Better than finding them dead" as he laughed out loud. Beware of purchasing anything in a box ..you may be bringing home an new house pet! Disgusted!!! read more

Few people to check out. Self checkout not always working, even on a weekend. I go frequently for supplies, but I am not a large volume purchaser. Regardless of what I buy, and where I check out, you get the feeling your business is a burden to the workers. I have struggled to carry out materials to my car, and free-handed workers simply watch. read more

No one knew anything... These people are clowns!!! The only reason they get two stars is because the kid at the register was great! I was looking for washer hoses and asked the appliance guy. He takes me and shows me just one set of hoses for $15, and says have a great day! I guess he was tired of walking because he had a beer belly... Who knows? So I look around a little more and find cheaper ones. As I move through the store I find more hoses for less money on the other end of the store for only $15. Thanks for the help buddy! I then try to have a key made, and I have to wait 15 minutes and three different employees to tell me they can't even do that... SMH! Enough said! read more

This Lowes isn't all bad. The best part is the gardening and landscaping dept. Great for decorating the whole house. No big stuff like installations of roofs or fences. Get your own contractor. You save a ton.. Lowes is for electrical or plumbing and other cosmetic improvements. Other major repairs,like a roof or a fence, Get a contractor read more

A warning to anyone who needs a contactor from Lowes. We contracted to have a deck built in June 2015 and it has been a complete nightmare from start to finish. Lowes in Delran used Rancocas Remodelers in Medford, NJ (Frank Humphries) to sub contract the job out. We are still dealing with the issues from the awful work this man and his crew has left us with. We need to have an entire new deck rebuilt from scratch. Lowes is trying to rectify the situation, we are in the LONG process to have the current deck removed and completely re done. I wouldn't wish this nightmare on my worst enemy!!! My fear is this might happen to someone else as well, since I was told that this Company is still in rotation with Lowes. It thoroughly disgusts me!! BUYERS BEWARE!!!!!!! read more