How on EARTH did I not write a review of Lowe's in Chamblee?!?!? I don't even know where to begin, but I'll give it a shot!
Coming from California, we did not have Lowe's until not too long ago. I can also remember the first time I saw a Wal-Mart! Anyways, back to Lowe's!
Store Location - Easy Breezy to get in and out of, whether coming on Ashford Dunwoody or Peachtree. If they ever close this store, my anger monkey will be coming out!
Venue Image - Always clean, from every department, everything always seems to be in it's place. I have yet to find something that I bought in the wrong place, and priced wrong. The outdoor garden section is great, from shaded plants to those that require sun. Indoor plant selection is orchids to a variety of greenery. Lowe's are always cleaner then Home Depot. I understand Home Depot is contractor targeted but not for me anymore.
Product variety is great, whether you need something in a lower price range or going on up, you can find it at Lowe's. An example is variety in Grills to select from.
Now this is where this particular Lowe's blows out all of the competition, . that could even be my slogan. I bought a grill when I moved here in 2010, a Master Forge, if I recollect. My budget was much but after my previous moved down from Chicago, the snow weather caught up to the grill.
My replacement grill that I bought in 2010 did not weather well. I had it covered whenever not in use, cleaned after each use but it eroded horribly. While at the store, the manager working, Diane, asked if I needed help. We explained how after just over a year and a month my grill was no longer usable, nor safe. Diane attentively listened to my concerns and asked if I had my receipt. I knew I had it somewhere in my house, but it would take a while. She asked me if I had the credit card statement as the cc attached for a refund would already have fallen out of the system. I returned back a few days later with the old grill and they gave me a FULL REFUND! They helped me pick out a much better. It was a bit more costly but Diane new her stuff and I was confident, it was the one!
Come time for my grill to have arrived, I was called by Erik to pick it up. Unfortunately it was not ready. He apologized profusely for calling and it being opened and found to be damaged in shipment. Erik gave me 10% off my new grill, a free cover, and free delivery by one of his actual store employees! WOW! Wow! I didn't inquire for a discount but he wanted to go above and beyond to keep me loyal.
Stained my deck a few weeks later, Diane called another store where she knew an expert was working in the stain department. She handed me the phone and I selected the perfect product for where my deck is located. I revamped my garage, shelving from the ceiling, floor redone, walls redone, cabinetry, all purchased at Lowe's.
Don't forget, buy on Lowes.com and quick and easy pickup in store!
When I go to Lowe's, the return process is easy, hand them the card you purchased with. I am excited to start using MyLowe's to help keep track of what I bought, paint colors, etc. I would not consider visiting any other Lowe's, the customer service team, Eric and Diane, do an outstanding job. To say they exceed my expectations is an understatement. Lowe's Chamblee (not just any Lowe's) is a must for your home improvement needs. Knowledgeable people ready and willing to assist! I am still in awe how they went above and beyond. One long review on Yelp but incredible interactions. Plus they let me bring in my pup, and know her by name, asking where she is if I don't bring her. Thank you LOWE's of Chamblee!! I have told everyone about this store and will continue to! read more