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    Lowe's Home Improvement

    2.0 (179 reviews)
    Open • 6:00 am - 10:00 pm

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    Craftsman charger
    Rose R.

    Don't resale an item that you know is no good the box was retapped and I'm pretty sure whoever returned it probably told them it didn't work and they put it back on the shelf I had it DoorDash to me because I couldn't get there only to be disappointed my driver delivered it on time not their fault but Lowe's your team need to do better because I'm pretty sure you guys pulled the order and a blind man could have seen this wasn't right

    This kitchen faucet from Lowe's was easy to install!
    Kevin C.

    Not only did my kitchen faucet spring a totally unexpected leak, the hand held sprayer part also had a crack in it. I came here to finally get the replacement kitchen faucet that I really wanted. I love that Lowe's really values military veterans. Being a military veteran myself, I always park in one of the veterans parking spaces right in front of the store, and I also have the veterans discount applied to all of my purchases. This Lowe's has a big free parking lot that is mostly used for its customers. All the employees I saw wore face masks. I'm not sure that staff here enforce mask wearing, but all customers that I saw in the store during this visit were wearing masks. I went to the back part of the store where they have an extremely large variety of faucets. I had been eyeballing one particular kitchen faucet since before the pandemic started, but, now, with my current faucet crapping out, I was determined to get the one I had chosen. All I had to do was find it on one of the nearby shelves. Nope, not there. Nope, not there, either. Uh oh! The inventory of the faucet I wanted was stored up high, way out of my reach, like 18 feet above the floor! I found a nearby employee who was very helpful. She asked which faucet I wanted and I showed her the floor sample. She then realized that the box with the faucet was waaaaay up high! She called for a much taller employee to assist her in getting the box down while she pushed a platform ladder into place for the other employee to use when he arrived. He arrived within 5 minutes, and got the box down for me. I thanked them for their help and went on my way. This store was clean, uncluttered and organized looking. Employees were easy to find and ask for help, and they were quick to provide assistance. Checking out was quick too! I'm so glad that this store has it together, and it's close to where I live! It took me about 30 minutes to install the faucet. Instructions were easy to follow, and I didn't have any issues. I think the kitchen faucet looks great!

    Getting plywood cut for my Peloton bike
    Jamila B.

    Funny story... I went to Lowe's to get plywood for my new peloton bike. I needed a piece cut to fit under my bike since it's sitting on carpet and rocks slightly. I get to Lowe's and once I found someone to help me I give him the specs of how I'd like the plywood cut. He is very helpful and he attentive. I take the plywood on a cart up to the cashier and I realize after paying that it won't fit into my car. I'm standing at the cash register and I ask if I can go back to get it cut smaller. Yes, they say it's fine. I find the gentleman again. I joke with him that it won't fit in my car. He cuts it down smaller. He loads it back up on the cart and I head to my car. Another gentleman outside assists me with trying to get it into my car. Nope. It doesn't fit. I'm embarrassed now because I have to push the cart back inside and find the gentleman again. Back inside and I see him. He starts laughing and asks me what kind of car do I have. He cuts it down again and I head back outside. Yes! It fits in my car and I get home and it's a perfect size for my bike. I was pretty intimidated going into this huge warehouse to get plywood cut but I was well taken care of. Everyone was so friendly and helpful even when I kept coming back for help.

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    9 years ago

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    7 years ago

    I wish I could give 0 stars. I just left from one of the absolute worst customer service I have ever experienced. Absolutely awful.

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    11 years ago

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    6 years ago

    Lowe's has really gone downhill. There is absolutely no customer service. I have called the store and the CS 800 line no one ever answers.

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    Page 3 of 5

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    “However, we had a great experience with a super helpful sales associate Steve Valley.”

    Mentioned in 2 reviews

    Read more highlights

    The Home Depot

    The Home Depot

    2.9(53 reviews)
    3.3 mi
    •$$

    Seriously, it seems like the only reason Home Depot lives on in Atlanta is because they have no…read morecompetition anywhere nearby. Wrong orders, missing delivery items, wrong items delivered...even something as simple as a propane swap goes off the rails... Go in and pay to get code, go outside and machine screen is off, find someone outside that tells me to go back inside again but don't set down empty as it will be stolen immediately, go to customer service only to get barked at for walking in with an empty (even though guy at the door just told me to come inside with empty), "customer service" calls a ghost that never shows up to help me outside, have to go inside again to find someone that actually works instead of calling more ghosts...etc. etc. HATE going to Home Depot Buckhead. Lowes please open up more locations.

    Corporate review: I'm extremely disappointed with Home…read moreDepot's so-called customer service. I purchased an item that was supposed to be delivered last Friday, but it never arrived. When I called customer support, I was told the delivery vendor attempted delivery -- which was not true because I was home. Then I was told it would arrive the next day. It didn't. The following day, the vendor claimed the lobby door was locked. Again, not true, the lobby is not locked. I was once again promised delivery the next day, and once again, it never happened. After several calls, I spoke with someone in the escalation department who canceled the order and issued a gift card so I could place a new order. I explained that I urgently needed the item, and she told me my local store had six in stock available for pickup. I placed the order and waited for the pickup email, only to find out the item was actually being shipped to the store and would take another 3-8 days. When I called support again, I was told there was nothing they could do because the vendor had the order. I was even given a phone number for the vendor that did not work. Finally, I spoke with Corrina in the Leadership Specialty Ops department. She repeatedly said there was nothing she could do and refused to contact the local store to see if they could provide one of the items they supposedly had in stock. I've dealt with many companies over the years, and when customers experience problems like this, most businesses at least try to make it right. Unfortunately, that was not my experience with Home Depot. Because of this experience, I've decided I will no longer shop at Home Depot and will be taking my business to Lowe's instead. If you have a choice, I would strongly recommend avoiding Home Depot.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Builders Liquidators - Cobb Location: 
4821 N Church Ln SE Atlanta, GA 30339

    Builders Liquidators

    3.3(13 reviews)
    1.2 mi
    •$$

    The Builders Liquidators prices are good, but it's best to get the 10 year warranty coverage.read more

    I bought a new Toro lawnmower from Building Liquidators on eBay; it stopped working properly after…read more4 or 5 uses. They told me to contact a non-existent eBay "comprehensive online portal", then stopped responding to my phone calls and emails. Based on the other Yelp reviews, it appears that this company's business involves selling reduced price bargains that may well have some type of damage. Local customers shopping at this store in person may know about Building Liquidator's "buyer beware" approach to discounted goods, but I bought the mower from them from hundreds of miles away on eBay; it was listed as "new, in the box" and I had no idea that it might have some kind of problem. When the box arrived, it had clearly been opened and resealed. I suspect now that the mower may have been a return from another customer, perhaps because of the same malfunction, and that Building Liquidators then passed it on to me. Their handling of this situation doesn't speak well for their company's customer service. I'm disputing the charges with my credit card company. Customers should be aware that their state's consumer protection laws or credit card company's policies may offer them additional protection, regardless of what any particular company's policies may state.

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    Builders Liquidators
    Builders Liquidators
    Builders Liquidators - This light is like $89 at Home Depot it's $20 here.

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    This light is like $89 at Home Depot it's $20 here.

    Lowe's Home Improvement - hardware - Updated September 2026

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