Last week I came in here , as I first entered, I noticed how super clean, highly organized and…read moreattention to details. The lighting is very bright so you can see all the jewelry with awesome perfection! The atmosphere here is very warm, chic, classy, and very elegant! I came to Kay Jewelers to find a ring I saw online. Astra was the one who helped me, she was able to tell me if they might have it. She also showed me the size of the stone in reality verse the internet too. Which I really don't know the size , it's so great they have a chart! Turns out I didn't get that ring which is totally fine. I actually saw some other rings there. Astra was able to show me different rings. I did pick one but actually saw another one that really caught my eyes. Then she was asking me what kind of rings do I love, I told her on the side of the rings I love the sparklers, I don't like rings that don't have anything of the sides. Since she heard this she found a pair that I can stick the main ring in between . Omg I was floored , and that's it ! I was super sold ! I loved it so much I got both! Astra got me amazing deal! Astra was super courteous , polite, patience, down to earth, charming, understanding, super genuine, kind, caring, beyond friendly, and very attentive! Astra has this very upbeat positive energy about herself that really radiates! She is your Rarest of all Diamonds! Her shine will never fade! I also would like to say I didn't feel pressured, or being hovering when I was looking at all jewelry. Astra really took the time for letting see everything before I had any questions and she answered them all beautifully! Kay Jewelry has so many options besides engagement, wedding rings , they have all kinds and with different varieties shapes and sizes, birthstone rings, necklaces, earrings, bracelets, and watches. I would like the Thank Kay jewelry for a wonderful visit! I would Love to especially Thank Astra for my memorable, amazing and awesome visit!! Also, today I needed to stop by to ask a few questions about my newly ring. Gigi was so warm, friendly down to earth, and wonderful. She really helped me out. I would also love to thank Katie & Christopher for helping me out the other days too! This Kay Jeweler will be my forever Jeweler!! I would love to come back here again!! All that shines, so shiny!! I'll tell all my Family & Friends to visit here!

Astra (the manager) is one of the most knowledgeable yet not pushy sales reps I have ever met. We…read morehave been long time customers of Kay's but moved and so happy to find this location and Astra as she locked in on my style and taste immediately. She helped making my 20th anniversary amazing with a canary diamond and an awesome watch for hubs. I appreciate her professionalism and personality! She is a huge asset to this company and I thank you!

Siobhan is Great! Very skilled and knowledgeable in helping with repairing my bracelet and buying…read morea new one. Thanks!

I'm updating my review as of 2026 because the situation with The Link Bar never improved. The gift…read morecertificate I won at a private event was never honored, despite multiple polite attempts over a month to schedule something. Her public Yelp reply made it sound like she was willing to let me use it, but that was not the reality. What made this worse was the way she tried to spin the situation afterward -- including reaching out to the event organizer with false claims and attempting to paint me in a negative light. Yelp reviewed everything and supported my review, which I appreciated. Shortly after, a cluster of glowing reviews from people clearly connected to her appeared, which only reinforced how misleading the whole experience felt. This has been consistently dishonest and unnecessarily messy. I support small businesses, but this was not handled with integrity, and I wouldn't recommend working with this owner.

Love this store! I went in today to make a return and Emma helped me out. She was so sweet and made…read moreeverything so easy! She has great customer service skills and Windsor is lucky to have her. Thank you Emma!!

I had the most embarrassing and uncomfortable customer experience I have ever had…read more After reading other reviews, I am honestly concerned to see that similar complaints appear to be recurring. What is going on with the customer service training at this store? An employee not only created a scene in front of other customers, but aggressively approached me, swatted at my cell phone, and either attempted to take it from me or knock it out of my hand. In that moment, I genuinely believed she was about to lay hands on me. She then told me I was not allowed to use my phone in the store and refused to provide her name when I requested it so I could report the incident to corporate. She laughed, appeared completely unconcerned by her behavior, and seemed very confident there would be no consequences. The level of entitlement was shocking. From start to finish, I was treated with disrespect. Initially, I even questioned whether my age or appearance played a role in the unfriendly treatment I received. The employee spoke to me in a rude and condescending manner, raised her voice, laughed at me, and giggled with other employees at my expense. Even after a misunderstanding was clarified, there was no apology, no professionalism, and no remorse. I left feeling humiliated, shaken, and embarrassed. I am still mortified by what unfolded. I spent the evening crying. I do not want retaliation against this employee, nor do I wish to negatively impact her future. However, I firmly believe this behavior must be addressed so that no other customer has to endure the treatment I experienced. No employee should be empowered to bully, belittle, or intimidate customers. The fact that this behavior occurred in front of other employees and customers only makes it more concerning. This reflects poorly on the store, and I hope management takes this complaint seriously, reviews any available surveillance footage, and ensures that appropriate customer service standards are enforced moving forward.

Located inside The Oaks Mall, on the second floor…read more I've been shopping here since 2012. I always have different staff helping me and I always receive outstanding customer service. They are kind, courteous and always very helpful to find the correct fit for my intimate apparel. The store is beautiful and they have very nice selection of intimate apparel. They have sizes from small to special large sizes. The prices are fair compared to other similar stores. I usually come here once a year, even though they have several sales that I always miss. If you sign up for their free membership, you get can receive coupons via email and if you accumulate enough points, you get discounts. Not sure what to do with your outdated bra? You can donate them to this store which they give to women who are in need. I don't know if you need to wash them but I would for sanitary reasons. PARKING They have free private lot parking and a free large 5 story (not sure how many stories) garage. Valet is available in front of the Muvico theatre for a fee. Well lit at night.

Online this company shows they sell several different styles of front closure post surgery bras…read more Right away a sales person helps me. I explain what I need I'm about to have surgery and my Dr has requested a certain type of bra. The sales persons measures me. Then explains she'd like me to try a regular bra on first to make sure I'm the size she thinks I am. Long story short. They do not have what I need. She knew this. I told her I have breast cancer I need a bra to sleep in. Waste of my time during a very sensitive time. Obviously she works on commission.

Came to Love Links Studio as part of a mother/daughter day to celebrate our birthdays and Mother's…read moreDay, and had the best time picking out our permanent bracelets. Andrea gave us so much time to explore and truly figure out what we want. The studio is beautiful and she was so kind throughout the entire process - and she's right, once you get one, you want more! Will definitely be sending friends to Love Links Studio and coming back in the future when my sister is in town! Thanks for the wonderful memory added to our day!

BEWARE OF PRICES!…read more Make sure you read the website to see how much your class will actually cost. The studio time with the tools and teacher is a separate charge from the materials you end up using. Cons: Upon arrival, we were told we were running behind because they had a party after us. Throughout our session, our teachers kept talking about how they needed to have enough time for the party after us and were focused on the future party instead of the one in front of them. The owners dog was loose in the studio upon our arrival with no prior warning for those who are allergic. Not the most personable teacher/owner Pros: Woman owned small business run by local artists Beautiful space with nice materials *we took a 2 hour ring making class

Jose and Javier have a wonderful shop!! Jose repaired a ring for me and did such a beautiful job…read more He wasn't there when I picked it up yesterday, so just wanted to leave this because I legit almost cried when I saw how perfect it came out! It's just a little sterling silver ring, but it's basically rubies and diamonds to me. My grandma's boyfriend gave it to me when I was little. He was Native American and made turquoise jewelry and I've worn it all my life. Over the years the stones slowly fell out one by one. My grandma has Alzheimer's now, so getting it fixed meant a lot to me. Jose suggested using turquoise, lapis, and malachite to keep the original tri-color design, and it came out sooo pretty. My grandma also wore lapis earrings her whole life, so I love that the center stone is lapis. Didn't even think about that until I saw the finished piece. It's a tiny piece of jewelry but means the world to me. Thank you Jose, you're the best!

Excellent work! Thank you! A friend recommended them, and I was not disappointed. They fixed…read moreseveral rings for me.

I have never been to this piercing studio before, and decided to stop in as it's closest to my home…read morecompared to the other two places I like to go. I have two piercings that just refuse to heal, so I wanted to have them checked and the jewelry changed to something more conducive to healing. Making an appointment online was really easy, and I was able to get a same-day (more like same-hour) appointment. I booked with Stephanie and she was literally the sweetest thing ever. I have anxiety and was noticeably anxious when I came in, and a little bit embarrassed because of it. Her kind, calming demeanor quickly rubbed off on me and helped me to chill out a bit! She looked at both of my piercings and assured me they were done well and that the angles and everything looked good. Penny came in to give her input as well, and she was also amazing! Seriously, the girls here are just so kind. I walked out with new jewelry for both of my stubborn piercings at a reasonable price. The studio is easy to find, there is plenty of parking, it's very clean, they have nice lighting, and a great selection of quality jewelry. I am so happy to have found this studio, and I will definitely be back for some piercings once these two heal!

Website and appointment were easy to navigate. Selection was good along with various price points…read more We were very happy the titanium heart could be anodized to a color we wanted for just a few minutes wait. Two customers were served ahead of us and it seemed like the process is fairly efficient especially if you know what you want. We were happy to have plenty of time as it was our 1st time and nerves were not bad. The location was very clean and tools were all from unopened sterilized packaging. We were served by Penny and she was calm, meticulous and had very steady hands.

Went into today to look for a dress. Was never acknowledged by the two employees at the cash…read moreregister. Both saw me and just continued having conversations

If your looking for overpriced low-quality clothing look no further. Here's the deal, boutiques…read moregeared toward teens are hard to come by in TO so Francesca's is kinda the only option for a quick birthday gift or random shirt you need for picture day. Most of their items scream TJ MAXX but let's charge double. I would have no issue pay $70.00 for a dress if I know it'll last me a long time but here no matter how cute the item is 9 times out of 10 it'll end up having loose threads in the first few wears. The staff is "sweet" honestly this just might be my introverted self speaking but the close quarters of the store don't leave much opportunity to shop in peace. First, the interrogate you for what your shopping for....... girl i just walked in let me check it out first. Next, there's this looming pressure to buy what you try on because they are all about hyping you up here. I don't know.... I'll have to come back on black Friday when they have a decent sale and the staff is too busy work the register to ask me what color of shoe, sunglasses, and socks I want to add to my tank top purchase.