Well this is not an easy business dealing with a wide range of animals, crazy animal owners, but…read morethe business owners seem to be doing their best. We mainly use Desert Feed Bag for raw pet food but it has been hit and miss for inventory. In the past there as no need to pre order product but they have dropped two of the brands so difficult to break the news to our animals. Pricing always has seemed fair as has the store staff, everyone here his very cool and well informed. We will continue to support this store but will be buying our raw diet products online for a while.

They have a large selection of various feed, the service was so friendly and went out of the way to…read morehelp me. The prices cannot be beat. Worth it to take the drive here.

Out here in Palm Desert we are fortunate to have some truly wonderful small businesses…read more Many of us in Sun City Palm Desert (9,000 or so residents) can be seen in our golf carts with poodles, Havanese, chiweenies, boxers, maltese, king charles spaniels, westies, greyhounds, and mixes of all of the above. We have three senior rescues who love their treats. One has a kidney condition, so she has a special diet. On Wednesday, I stopped in to Pet Oasis for the first time. We needed a little bell for our little blue heeler/GSP mix who is now deaf, so that I can hear when she is around my feet and I can keep from falling over on her. Jeannine helped me find the perfect bell plus the most amazing and reasonably priced soft treats for these old doggies. The store is gorgeous, and to a pet owner, a lot like Christmas morning. Toys, feeding pads, beds, climbers, jackets, and all kinds of colorful accessories will catch your eye. It is just a beautiful place! There is a wall full of various refrigerated meals, including one special kidney support product that appealed to us for our darling patient. There are many, many soft treats, vegan treats, and broths of several kinds. I found one amazing turkey bone broth which is kombucha inspired. This is the kind of store where I "run in to buy a couple of things" and then carry a shopping bag full of goodies. Maybe I need a secret checkbook and title the purchases "essentials". I was headed out to my husband's physical therapy session and it was a bazillion degrees outside so I left my items with Jeannine and her coworker where they'd remain cool until Incould return after. The three dogs were thrilled to get the lamb treats and the fish when we got home. Little Annie, now wearing her cat bell, gobbled up her prescription food from the vet's office which also had the broth on top. I found the prices reasonable and the assortment of flavors, whether raw or air-dried, to be extensive. My own human food cabinet is way less appealing than is their special treats drawer. Knowing Pet Oasis is here right down the street is fantastic. The people are welcoming and knowledgeable. Love for pets is in the air here. I guess I can manage to eat my broccoli frittatas and black beans every day so we can bring an appealing culinary experience to these rascals and sneak in to Pet Oasis for new surprises. "Are they spoiled" you ask. Yes they're spoiled. Little alarm clocks watching for meals and snacks in their bellies are never wrong, am I right? You can find us on the third tee greenbelt at Mountainview Golf Course, sitting on a bench on the hillock, mostly every morning, sharing treats from Pet Oasis, listening to podcasts, and smelling all the smells.

I was greeted the moment I walked in & the gentleman who was there (Frank) came out from behind the…read morecounter to help me with items for my new puppy. I really appreciated the assist & will definitely go back!

My pup loves the place. She gets so excited when we are driving there and always comes home…read moreexhausted from the excitement

We are regulars at The Grand Paw....so happy this place exists! Our dog attends day care weekly…read moreand we use them for boarding at least 20 nights a year. When I arrive in the parking lot to drop our golden doodle off she can't wait to get in the building to see all her friends! At night she doesn't want to leave! Keep it up!

What a great group of people doing everything necessary to ensure these animals are loved, fed and…read moreplaced in a good home. Will continue to support smaller rescues such as these as they are "boots on the ground" animal lovers ready to help the animals in need. Great place to bring extra, food, toys, leashes etc. Great place, great people, great animals. Thanks for helping the animals ‍

Wow, what to say about PRC!!! First Christine is a down to earth hardworking dog loving woman. She…read morehas built a piece of heaven for these rescue dogs. Dogs that are dumped or pulled from shelters are brought into the pet rescue center, rehabilitated of necessary, receive training in basic obedience and agility as well as spay/neuter, vaccines, microchipping, and a veterinary exam. The rescue ensures the right for for both dog and owner and on multiple occasions the director has said I know you want her but this is who you need and avoided a placement that would have caused frustration for all involved. She ensures that if a dog is found every attempt is made to reconnect it with it family even when the family is sadly unappreciative of this. They have training classes to fundraise for the rescue and would love more volunteers :) I find visiting this place to be zen as I am sure the dogs do also.

Thank you, Danny!…read more This was our very first time getting a fish as a pet. When my husband, our two daughters, and I visited the Petco Indio near WinCo, we honestly had no idea where to begin--tank, fish, supplies... everything was new to us. My husband asked for help at the front desk, and we were lucky enough to meet Danny. We didn't even realize until near the end that he is the General Manager. From the very start, he was incredibly kind, patient, and enthusiastic. He explained every single detail and answered all of our beginner questions without ever making us feel rushed or uncomfortable. When he learned this was our first time buying a fish, he smiled and said, "Let's make it more exciting--I love this." And he truly did. He helped us choose a 10-gallon tank, two fish, and all the decorations, guiding us carefully through every item. I honestly felt bad asking so many questions, but Danny never once made us feel that way. Instead, he made the experience fun, welcoming, and unforgettable. Thank you, Danny, for making our family's first pet day so special. My daughter knows your name by heart now--and that says everything.

I went in about a month ago and asked an employee Jordan about my dog who is having stomach…read moreproblems about different brand of food for sensitive stomachs. She recommended many brands and specifically one brand and it worked perfectly. My dog hasn't had any problems since then and recently, my cat has been having stomach issues. I went in and asked for Jordan and for some reason she's not there so a manager named Danny M was there I asked him about my problem with my cat, and if he recommended any specialty cat products, he had no clue what he was talking about. He didn't know about the brands of cat food. He was trying to hand me over to another employee grace. She was a little bit better, but Danny had no clue what he was talking about. I don't know how he is a manager and running that store. He has no clue on products or any type of animals probably not going back

We have been taking our mini goldendoodle, Kermit D'oodbreaux, to PetSmart for grooming services…read morefor over a year now. Jaimee D is our regular groomer. Jaimee D has developed a wonderful relationship with Kermit and he looks forward to his visits with her. He has an extra curly coat and Jaimee D works out all of his matted corners without skinning him to the nubs. He gets a fresh cozy teddy bear cut each time, which grows out beautifully. This allows us to go extra long between cuts if we want to enjoy his full coated look for a month or so! We love that PetSmart and Jaimee D. are there for our grooming needs and that our little boy is happy going in and full of spunk coming home. Affordable prices and quality grooming products used!!! In response to reviews that state prices are out of control: We book online and the price is ALWAYS as stated. No surprises! It never takes longer than estimated. Today we dropped him off in the morning and we're called within the estimated time 2-2.5 hours.

I am revising a previous two-star review from last year to a very enthusiastic five-star review…read moreafter my experience today with Jessica, the most wonderful groomer. I brought the two shih tzus in for a last minute cut, and I was floored by Jessica's customer service, patience, and attention to detail. Emmett, my anxiety dog, will never walk for anyone else unless I am right next to him. When Jessica went to take him back, he did initially put on the breaks, and then Jessica encouraged him...which, to my complete surprise, worked!! He trotted right back with her! Jessica let me know it would be about 3-4 hours for them to be done, and it was like clockwork. When I picked them up, I could tell that they had been well cared for, and they also looked fantastic. Jessica helped me to completely changed my opinion of the La Quinta grooming salon. We'll definitely be back!

2 bad bags of dog food in 3 months luckily had antibiotics left over. Manager takes off when I drop…read moreoff the food he doesn't care he's obviously hung over not his business lol. You need to close the store how many large pet stores are necessary when over half the tiny desert community is Vacation rentals and air bnb likely 70% of the city. The staff is trash employees trained not to give a discount on 2nd bag of bad dog food I'm over paying for btw. Why are we overpaying for dog food so they can open unnecessary stores?! The last bag OF NATURAL BALANCE HAD WORMS IN IT NOT SURE IF ITS THE COMPANY OR THE LAUNDRY LIST OF POOR STAFF LEAVING FOOD IN 120 DEGREE HEAT. I filed a complaint with corporate already Manager. I'm the guy who just left about 30 min ago if you see me around town holler at me. Update Just realized this cashier shorted me $20 on the return great work?! Now we're stealing from customers smh. I was obviously concerned with my dog knew something was off but blood was boiling dealing with that trash staff called India twice they are better at their jobs lol. Still waiting to hear back from the DM?? I definitely want my $20 back after all this.

Just wanted to give a quick shout out to David. As a new aquarium owner he's have been gracious and…read moreprofessional with providing me information regarding aquarium set up. Every time I come here to get new fishes or buy new aquarium accessories he have been helpful and curteous as always. Thanks David!

Stopped by and Rosie helped me out. Brandon was not in but Rosie was super helpful and her…read morecustomer service was great. We chatted for a but about plants and I appreciate that she took the time. I was looking at some of the tissue culture plants and she even suggested coming back as they we're a little sad, which I agreed. I appreciate the honesty and that they're not just trying to make a sale, especially like some big box stores. A great lfs to support!

Amazing store with an owner who and employees who are knowledgeable and helpful. This store is top…read morenotch for all your freshwater needs

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but…read morehave zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up!

Zen is the best Saltwater/Reef aquarium store in the desert. They have everything you need to get…read morestarted or maintain your hobby. Great selection of fish and corals! JP and the rest of the crew are awesome and always willing to answer your questions. Very helpful and knowledgeable staff.

Came here as an "emergency" appointment after both of my dogs were sprayed by a skunk. Owner was…read morekind and patient and worked well with my dogs, one of them being rather difficult. Will return.

I took my mini labradoodle in for a full groom. He had been groomed about 6 weeks before so just…read moreneeded a clean up. What a mistake! The groomer doesn't speak or understand English. She agreed to everything described at drop off but just did her own thing. When asked for a small trim, she shaved my dog to the skin! Shorter than a Sumer cut. The haircut was uneven with some spots left long and other spots so bare you could see his irritated pink skin. NEVER again! I cannot emphasize how bad this experience was!