Review about online order…read more We ordered a sofa and then changed mind . Called them 3 days before delivery and requested cancellation. They refused to cancel. When I asked if I can refuse delivery, they said it would cost $150 !!

I wanted to love this store. When you walk in it's SO cute . The furniture on display appears to be…read morequality and it's on trend. The employees are amazing . Sage in particular could not have been more helpful, sweet, and thoughtful in her designs for my daughters room. My issue stems from the delivery onward. This is how my $1500 dresser arrived. It was damaged and generally feels cheap , but it looks great. I called the CS support line and after spending numerous hours on the phone (yes hours-- I have two separate calls at 50+ minutes) , speaking to multiple people and not receiving a response for nearly 2 weeks they offered a 40% discount. This still puts my total at almost 1,000 bucks. Not worth it iMO

This is a great little place for authentic, quirky antiques. It's in a beautiful part of Wakefield…read morenear the lake, so if you're touring main street, it's definitely worth a look.

You can't always count on it being open exactly by the posted hours, but if you're near downtown…read moreWakefield and it happens to be open, it's definitely worth your time to stop in. It's a small space but they use it well; there are knickknacks and cool antique pieces everywhere you look, and the owners are knowledgeable about what they sell and about the history of the town. This shop differs from other local antique shops in that it sells more small pieces and collectibles, rather than large pieces of expensive furniture and framed paintings. It's a much cozier and more welcoming feel than the showroom-style places nearby where you're scared to touch anything with a price tag on it. I collect vintage compacts and cosmetics and Un-Common Antiques has saved me a couple trips to Concord, as I can find the pieces I'm looking for here without the ridiculous markups and the long drive.

Had to return a few things and the staff was amazingly helpful! Can't…read more wait to redecorate next month.

Christmas, Christmas and more Christmas. With that said the ornaments are made in China and not a…read moreplace where they would be hand blown; like Poland. Where is ANYTHING recognizable of a Hanukkah decoration? Not in this store! Walked all four corners and the center and not a single item in sight. Disgusting and shameful.

Although I hadn't planned going into this store since not looking for any furniture what caught my…read moreeye was the racks of greeting cards. I really like being able to find cards that are unique & somewhat local instead of CVS, target type places. I spent more time in this store than I should've but bought several birthday cards that were pretty neat. Many of them were either made from recycled materials or had soy free ink, not the usual Hallmark crap. The store is a decent size & they have other random household items that they sell here. Yeah come in & take a gander, you never know what might find.

Amazing furniture, amazing selection, really gorgeous pieces, great quality, gets your imagination…read moreand creativity flowing with their displays!

I am surprised that I never reviewed Bob's. I've actually been purchasing furniture here for the…read morelast two decades. I have to say that they have an excellent selection and they stand by their products. In the past, I have purchased living room sets, dining room sets, and miscellaneous items from the store. All the times that I have entered this location. All the staff seems to be very helpful and polite, not pushy. don't let you roam around. Sit on everything lay down on the couch, etc. and enjoy your visit. They also provide snacks down in the back. There's ice cream and candy does come in handy if not alone. I would like to state one story about their warrantees, which I highly suggest you purchase. One of my purchases was a white leather living room set.. It was a rather large expensive set. it included a large sectional and I added to living room cheers and three Ottomans as I had a huge living room. I had this furniture for approximately four years and to my surprise the sectional on the backside started to peel. I was very surprised about this and I contacted them about replacement as I did purchase the warranty. I spent almost $400 on the warranty which most of my friends thought I was crazy. I'm a big fan of extended plans. Anyway, while I was speaking to Bob's customer service on the phone and requesting someone coming and take a look at my furniture as I wanted to put in a warranty claim to either repair it or replace it. I was informed that they no longer had this leather living room available and that they were not doing repairs on that model any longer. I found myself in a funny position when I asked what can you do for me? They said we can give you a refund so I readily agreed. When my refund came in the mail now mind you I still had all the furniture they didn't want to come get it. They didn't even come in inspect it which I couldn't believe. I thought they were gonna be sending me a partial refund of some sort however they sent me a refund in the form of store credit for over $4000.. yes they refunded me for my entire purchase the cheers the Ottomans and the warranty. Unless I fall in love with a piece of furniture somewhere else, I will always drop at Bob's. Now back to the basic review they have a very very large parking area so you will always get a spot. It's directly on route one so it's. And they have a great selection of furniture for any room or decor. Now when you go in if you like a couch or chair, they actually have different colors. You can order them in even though you don't see it displayed so make sure you speak to the sales person. They have a finance program positive, but I see it advertised when I walk around. Definitely consider Furniture.

Bob's has a good selection and cheap prices but their customer service is as cheap as their prices…read moreare. I ordered a couch to be delivered it was scheduled the first time not on a day that was convenient to me but convenient for them. Then they called and said it can't be delivered that day and wanted to reschedule again. I said no cancel my order. No apology no nothing ok so let's get this cancelled.

Had a great experience at Pottery Barn Kids thanks to Karen! She was so friendly, knowledgeable,…read moreand went above and beyond to help me find exactly what I needed. She made the whole shopping experience easy and enjoyable. Excellent customer service--I really appreciate her help!

purchased an embroidered backpack for my son for Christmas. He started using it when he went back…read moreto school in January, and by the end of April, the plastic zippers had broke I have owned five different backpacks over the years from pottery barn kids. Two of them are over six years old, but the quality of the product being sold as diminished immensely I contacted customer support in April and again in August I was told that they do not honor any warranties outside of six months even though I had contacted in April because they did not get all the information they needed They refused my request to send a new one At the price point that you're paying, it should not feel like you're getting your backpack from Amazon Pottery Barnes product has definitely been made cheaper in order for the company to make more money yet their prices did not go down I've attached a picture of the broken As well as the other ones that have lasted, you can noticeably see the difference in material used

I guess that we made a mistake trying to support small businesses. I thought small businesses were…read moresupposed to be kinder to their customers. Long story short...ordered a bedroom set was here in 2 weeks (Great!). Except one of the dressers was damaged when we picked it up. After a rude encounter with the furniture loaders, we were unsure of it was reordered. So we called after a few weeks and were told it would be here in 2 weeks (rudely). After 2 weeks we called again and were told another 2 weeks, so 3 weeks later we call again only to get a very mean man (the owner I believe) who then told me that I was rude after calling him out for being rude. never In my life have I been rude to any retail employee and never have I ever left a bad review, but this was enough. good luck shopping there.

Paul, Luke, Gary, Lee Ann, and Joe.... How do I know the entire staff by name you ask? Because I…read morehave to called them every week for the past six weeks in attempt to obtain either the piece of furniture I purchased 2 months ago or my $800 back. Can't get a response or anyone of these wonderful people to return a phone call never mind provide a service or a refund. They seemed great when they took my money...not sure what happened in the following 2 weeks. Customer service is awful! Don't waste your time or your money!

It was half-off Wednesday, which was great, and we got some good deals at the extra store in the…read moreback parking lot. However, the book section (in the parking lot store) was a mess and difficult to get to. It also took about 10 minutes to check out because there was only one cashier (there was no one in front of us - it took that long for a single transaction.) Our check out was faster.

This place is the worst place to go for used clothing. Prices are overpriced for "used", donated…read moreitems; and the cashier staff are VERY RUDE. I used to donate my items there, but never again. I'd rather drive a bit more and donate to savers. This place needs a lot improvement.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

I would give 0 stars if I could. Don't waste your time stopping here!! This used to be one of my…read morefavorite thrift spots 10-15 years ago but they have completely lost touch with reality. The prices are absolutely absurd. They had SHEIN items priced at $15, Walmart brands for $12+ (I saw an exact dress that I purchased brand new for $10, priced at $12.99 in horrible condition, ratty and pilled) and don't get me started on the bric-a-brac. They also took away their restroom. This is wild behavior for a place that is supposed to help people AND these are all donations! Greed at its finest!

This place always sucks! It isn't a regular Salvation Army. The prices are always high. I don't…read moreknow who is pricing but they need to get a grip. I've been here many times because it is convenient but never again. In the past all the prices were higher than other salvation armies with a lot of stuff that was broken. Never again. A big waste of time.