I got my nails done on Thursday and the guy who did them did an amazing job. He cleaned my cuticles very well and the gel polish looked great. The next day, I woke up and my polish was very discolored. At first I thought that maybe I chose the color changing polish, but my nails are still very discolored. I'm not sure why this happened since this has never happened before. I got my nails done for my engagement photo shoot and now my nails do not look good :( !!!!UPDATE!!!!! I went back and they fixed my nails for FREE and they look great! Amazing customer service :) read more

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After having a bad experience at another salon we decided to give Lovely Nails a try and I'm so glad we did! They were friendly, took their time, and the place was nice and clean. I wanted pumpkin nails and I showed my technician and he did an amazing job! We will definitely be coming back! read more

Lovely Nails - Nail Design - Nail Salons Near Me - Winchester, Virginia

I have never heard so many people complain in a nail salon before. A woman behind me changed her colors at least twice...‍ the lady next to me just couldn't be satisfied. She said her nails were too rough and asked for them to be taken off, kind of rudely... time is money for these people. Stop wasting their time. Not every nail salon is equipped to do exactly what you see on pinterest. They do an incredible job here. This is the first time I've ever been satisfied 100% with the service, cleanliness, and result from a salon in Winchester. Lynn did my nails and I could tell she had years of experience, she had her own lovely nails too! Made another appointment immediately. read more

Lovely Nails - Nail Salons Near Me - Winchester, Virginia

Would save you're time and money going somewhere else I didn't like the shape of my nail she refused to fix it then I asked to just get them removed the lady also refused tried to charge full price for unfinished nails read more

Beo did an amazing job on my acrylics!! he was the most patient nail tech I've ever experienced and he really worked with me to find the perfect shape. thank you!! read more

Lovely Nails - Nail Salons Near Me - Winchester, Virginia

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I've been going to this place for years, they always do an amazing job! The young man and older man are super sweet and take very good care of me every-time. The ladies even remember names. Will continue to get my nails and toes done here! read more

the only reason I'm giving 3 stars is because I chose a color for my nails and instead of just telling me they didn't have the color they painted my nails with a different color and thought I wouldn't notice even though it was way different. When I told them it wasn't the color I chose, they painted it with a different color to try to fix the original color they put; you would think they'd give a $5 discount or something for their own mistake but nope. anyway my nails looked fine and I'll live, I just wish they told me from the beginning if they didn't have a color I picked. read more

I am a regular customer of Lovely Nails in Wards Plaza and could not begin to rave about their work as well as customer service. I recently had a fill last week after having a brand new full set put on at Lovely Nails prior to that. Within the past week my acrylics have been breaking down which is not something that has ever happened when going to my favorite spot. So I called the store and Lin, the wonderful owner answered the phone. When I explained the situation and that 4 nails weren't doing well, she told me to come and she would fix those at no charge. Upon arrival I received an entire new fill from Lin free of charge. She would not even allow me to tip her. Prior to becoming a regular a at Lovely Nails I have been to almost every nail salon in Winchester, since having lived in the North previously and been accustomed to such service. Until now I have never been treated with such kindness and professionalism. Lin took just as long on my free fill that she normally takes when I come for my usual. The team at Lovely Nails is top notch, and I would recommend them to anyone any day! I'd trust Lin with my bridal nails! read more

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Shitty service!! Not sure of the one lady's name but she was BEYOND rude, and ive had several sets done here that were the ugliest nails I've quite literally ever seen in my life. don't waste your time here! 0 out of 10. read more

The place was very beautiful and clean and everything seemed up-to-date, Tara was my nail tech and she did an amazing job. She's also very friendly and easy to talk to me and my friend went together and we had a blast talking to her and watching her do my nails. Definitely going to go back! read more

Lovely Nails - Glitter Ombré French tips by Tara - Nail Salons Near Me - Winchester, Virginia

They were awesome the girl with my nails is named Amy and she fixed them and they look so much better.

This salon lives up to its name, it's lovely. You walk in and the establishment is very clean, and decorated very nicely. I had an appointment so I didn't have to wait, but I over heard and the average wait seemed to be 30 minutes, not bad for a Friday afternoon at all. Lily did a wonderful job working off the picture I showed her. She was polite and courteous, helping me pick the perfect colors, and even suggesting that little sparkle on my ring fingers. Overall I would highly recommends his salon to anyone needing their nails done. read more

PLEASE DO NOT COME HERE! The tech does not know that I can speak Vietnamese and understand everything that they say because I am also Viet, I just look a bit different. She called me a bitch before I sat down to her coworkers and laughed about it. Then as I sat down and I kept silent pretending like I don't know what she's saying, she got a phone call and answered it and said to the other on the line "LET ME CALL YOU BACK, I'M WORKING ON THIS DIFFICULT BITCH"..... And let me mind you, I haven't said a word except I'd like to have shellac done on me and was also called STUPID for not knowing the difference between gel and a manicure... and I've had my nails done many, many times before. I am TRULY DISAPPOINTED and SADDEN. read more

Not great customer service or care for the customers. I called ahead to see if they had time for a fill. they said to come in in 10-15 minutes, so I did. I arrived, they said to take a seat. I continued to sit there for 50 minutes and ended up just getting up and leaving. No one ever said another word to me, or told me how much longer it would be, or apologized for waiting or anything. I would not recommend this place. read more

Let me start off by saying that the people who work here are amazing. They're all very sweet and good at what they do. I've been here 3 or 4 times and always leave satisfied. However, the last two times I've made an appointment and have waited well over and hour past my appointment time before being sat in the pedicure chair. I usually don't mind that, because I understand being busy is a good sign. Unfortunately, again in the past two visits, I've gotten a gel pedicure which SHOULD last about 3 weeks before beginning to peel/chip. Both instances I've left the salon and the very next day one or a few of my toes is without polish or chipped. When I called this last time to have it fixed, they got me in IMMEDIATELY and were very sorry about what had happened. The very next day, another toes polish had peeled completely off. I'm not sure if it's the product or something else, but I've never had this happen before. Like I said, the workers are awesome and very sweet, and I'm sure not everyone has experienced what I have, so this is why I've rated 3 stars. :( read more

Lovely Nails - Right pinky toe peeled after 1 day and was fixed. Left pinky toe peeled within 2 days. Right toe chipped after 1 week. - Nail Salons Near Me - Winchester, Virginia

This place is amazing. I come here to get my eyebrows done and I love it. It is very clean and the staff are super friendly and kind. I highly recommend coming here for getting your eyebrows done! Special shout out to Lynn who is always super friendly and sweet!!! read more

Good luck if you can even get a lady to stay off their phone long enough to finish your nails. Won't be back.

lovely nails??? how about horrible nails horrible attitude horrible service..... if I could give zero stars I would.....stole money from me i was told service would be 30 dollars, then they added 5.....I gave them 40 they took the whole 40 then lied and said it was 40..... after 20 mins of leaving my fingers started getting blisters and I asked could it be taken off and I be refunded they refused nd there is no " no refunded" sign......not to mention I asked for square short nails and they gave me duck nails......I DO NOT RECOMMEND read more

Lovely Nails is a family owned business and each and every nail technician is absolutely wonderful! The salon is super clean and attention to detail is what you can expect I have been having my nails done for probably 45 years, NO other salon, and there's been plenty to compare, comes even close to the job they do‼ read more

I love Lovely nails. been going there for years and my nails never lift or chip. Lyn does a great job listening that I want strong nails not long nails. I would recommend them highly read more

Lovely Nails make your nails lovely, indeed! This is the best nail salon in the area! All the ladies in this shop are great, but Lynn is the best! She has over 17 years of experience, while other ladies there have at least 5 years of experience each. They actually give a real massage for a pedicure service--like getting a service at a spa, except the price is far less inexpensive compare to a day spa! As for acrylic nails, gel nails, pink & white, and silk wrap, Lynn has clients that travel as far as Leesburg to see her. I myself travel from Purcellville every two weeks for my silk wrap fill-in and a pedicure. The ladies here also do great eye-brow shaping. I've seen cases when ladies would go here to get their eyebrow fix because other places have ruin the shape. I also like that Lovely Nails offers gift certificates. My friends, sister, and cousins love to get pampered here. It is also convenient for me as I normally don't have time to shop for a present for their special occasions. It is best to call about two days ahead for an appointment as this shop gets busy at times and the line could be very long. I usually book my appointment right after my service to make sure I would be able to see Lynn the next time. read more

I had a gel French Manicure at Lovely Nails. I usually get my nails done at Fancy Nails but I thought I would give this place a try. She only put one coat of white on the tips and they looked like a light gray instead of the usual bright white. The nails were all different shapes; she didn't even try to make them look uniform. The very next day one nail chipped! I have never had a gel manicure chip, until after week 2! Six days later and another nail chipped and broke They are so thin. It's as if she just gave me a regular nail polish manicure instead of gel. And, to top it all off....they charge $5 more than Fancy Nails!!! read more

I was really disappointed with the entire experience of this nail shop. To start, there were barely any colors to choose from for your manicure choices. Secondly, I had to wait for a staff member to finish her nails before even getting served. I ordered a set of pink and white nails and instead was given a full set of gel. She did not ask me how long I wanted my nails or what shape I wanted them to be. To make up for not giving me the service I asked for, the technician gave me nail art which ended up being smudged (no she did not fix it, even when she pointed it out). The entire experience was unpleasant and my nails look shabby. $40 was definitely NOT worth it. read more

Ward Plaza certainly isn't what it used to be, but don't let the shabby surroundings stop you from going to Lovely Nail. I am always pleased with my manicures (gel and previously acrylic) and the prices are very fair. read more