They took my money & never did a thing. You cannot reach this salon by phone, they don't answer…read more You can leave a voicemail but they will not return your call. Feb 19 I booked using their online booking system, which requires half payment for services, I paid $40. The appointment was for March 21. On Feb 21 (one month before my scheduled appointment) I realized I had a time conflict and immediately called the salon- no one answered or returned my voicemail. So also on Feb 21st I attempted to use their online booking system to change my appointment date. The system would not change the appointment date unless I paid an additional $40. I'm not paying $80 (total price of haircut) in advance of service. When I tried to back out of the online booking system it just cancelled the original appointment. I received an email confirmation of appointment cancellation the same day. On Feb 26th I emailed The Natural Mane about this issue. Though I was already irritated I really wanted to support a local business. I explained the issue, said I would still like an appointment but if they couldn't help me then I would like a refund immediately. The only response I received was, "Sorry, for the hold up on the appointment, the one you booked and canceled, has been deleted from your account. As for your next appointment, you will need to go in and schedule it on line. This system works great, and I'm sorry you are having challenges." Why in the world would I give someone more money when they have already proved to be untrustworthy & have the worst customer service/communication? On Feb 28th I was forced to file a dispute with my bank. Today is March 28th and this business still has not responded to my bank. Obviously I do not recommend this salon for anything!

Highly recommend The Natural Mane. It is clean, convenient and is a well managed business. Romey…read moreis excellent at her craft. Her salon is an oasis of calm and comfort, and I always look and feel better when I leave.

Tired, cluttered salon in an old house. That's kind of a trend in old towns like Winchester, but…read morethis one is especially unkempt and messy. I made my appointment about three weeks ahead, and after arriving 15 minutes early, I waited and waited and waited to be called to the chair. Instead, after about 45 minutes, I was told that they were sorry, but my stylist's current client was taking much longer than anticipated and I'd have to reschedule. After reading many of Lox's reviews, this seems to be a common occurrence. I've been getting my hair cut regularly for decades and have never, ever had a stylist tell me "sorry, you'll have to come back" because of THEIR inability to manage a schedule.

In town for a few months and needed waxing services and a cut/weave/roots. Emily was a darling and…read moredid a great job with both. The place itself could use a good cleaning and an update but aesthetics aside, I'd go back for all my needs if we lived here. Note: bathroom and some stylist stations are up a set of steep stairs. Notify them ahead of time and I am sure they'll accommodate you. And as of this review they did not yet do pedicures, only manis.

After seeing my hair and/or feeling my scalp, I have been asked by more than one person to provide…read morea review of my experience. I went to The Strand to Dottie Thornley for numerous haircuts prior to this experience. I enjoyed chatting with her, and I felt that she always did a nice job of cutting my hair. I have short, fine hair styled in a pixie cut. I wanted to try something new and asked about extensions. I admitted that I knew nothing about them, and asked her opinion if a pixie cut to a bob was possible. I showed her a picture, and she said - sure. No problem. I was charged $922.83. This included the hair, labor, hair cut and style, bottles of shampoo and conditioner, a used hair brush, gratuity and extra toner that she told me to apply to my roots of my hair for 10 minutes at home because my hair was "ashy." She applied the extensions to the sides and the back of my head, not to the top as I thought she would. I expressed immediate concerns about the result, and she told me the hair would lay flat and look better after washing it the next morning at home. I tried to keep an open mind, and did my usual wash and dry the following morning. It was a mullet. When I told her I was being called Garth/Joe Dirt by my friends (what can I say, they have a sense of humor), she said I could come in and she would take some length off before she left for vacation, which she did. It wasn't as mullet-like, but it still felt awful. My head looked like a doll's head of hair with clumps of hair poking out. The extensions became increasingly painful. I couldn't sleep because it hurt to put my head on a pillow with all the glue quills poking my head and the tension on my scalp. It felt like 120 overly tight, tiny pony tails on the back and sides of my head. I asked her about removing them when I went in for the mullet corrective cut, but she said she didn't recommend removing them. They hurt so badly that my husband and I cut each piece out. Now, I have 100+ tiny bald spots on my head. She offered to give me haircut credits on future haircuts to help me. She also said she doesn't offer refunds, and has mentioned something about signing receipts implies customer agreement to her no refund policy. She has also mentioned she keeps her costs low to help people. That is my hair extension experience from my perspective.

Dottie at The Strand is amazing! She is the only person I trust with my hair. Her coloring…read morecapabilities is on point and I never have a bad haircut from Dottie. Highly recommend!

I had lash extensions done there and they were done terribly and they wouldn't even fix them. I…read morewould never go back there at all.

my first time at LL McKee and Maddie killed it! I LOVE my color and style! I will definitely be…read moregoing back

Jacqueline Hindman - Wonderful Facial Experience…read more I had such a wonderful experience with my facial with Jaqueline! From start to finish, she was professional, knowledgeable, and genuinely caring. Jaqueline took the time to understand my skin and made me feel comfortable, cared for, and completely at ease. It was clear that she truly knows her craft, and her attention to detail made the experience feel very personalized. My skin felt refreshed, glowing, and absolutely wonderful afterward. I highly recommend Jaqueline to anyone looking for an aesthetician (who also is a hair stylist and color champion!) who combines expertise with a warm, caring demeanor. I will definitely be returning! Thank you Jaqueline

Friendly staff and great service! I love my stylist Jacqueline. Easy to reach and on-site parking.read more

My first visit with Gabby at Bespoke Beauty Loft was amazing. I had a consultation a few weeks…read moreprior that was necessary to make the appointment. Gabby performed low lights on my bleached highlighted hair bringing new life to my hair. She was so precise with her foiling and was not rushed with my past the shoulder length hair. My finished tresses are beautiful and healthy. I highly recommend Gabby and her team at Bespoke Beauty Loft! Thanks again so much Gabby!

I have been coming to this salon for years. I am blonde and Taylor's eye for color is top notch…read more The atmosphere is welcoming and the price is a little high depending on which stylist you choose but you get what you pay for with hair care! They don't try to upsell you or push products - which I appreciate! Never had I had a bad experience here and I've seen several different stylists over the years!

I started going to Maria when she opened many years ago. I moved to sterling for two years and…read morenow that I'm back in stephens city, she is the only salon that I trust to do my hair. She also does my daughters hair. We have super sensitive skin and fine hair. When she colors my hair, whatever she uses has no pungent, strong, or bad smell. I look like a model when I walk out of her salon. There is nothing that the "big city" salons can do that Maria or her staff can't do better.

Manhattan Beauty Lounge is an excellent hair salon. If you want great service, a relaxed…read moreenvironment, and a fabulous hairstyle, Manhattan is the place to go. Friendly and professional. Very clean and organized. No big city drama or rush. I drive over an hour from DC to have my hair done by Austin and never regret the distance. He is a talented stylist and colorist. Always listens to what I want and interprets it perfectly.

I don't know where to begin! My sister had her wedding (June 9th) at Historic Jordan Springs. We…read morecontacted the Salon at the cottage to do their hair and make up for the wedding and things just fell into place. Katie, a firecracker of a good time, was so happy to have us in her Salon, she was welcoming and accommodating. Anna Marie, who handles the events, was respectful, polite, and so easy to communicate with! For the hair of the bride, 2 maids of honor, and a grooms lady, we had Demetria, she was hilarious and so talented! She was happy to make adjustments and was so creative! For make-up, of the bride, myself, and Mother of the bride, we had Lauren who is so incredibly talented and a joy to be around. She knew just how to make us look our best! I can honestly say our hair and make up has never looked better than when we left the salon, which is all a bride can hope for on her wedding day. Katie did hair for the mother of the bride and for the mother of the groom, which turned out amazing. They were so happy and confident with their dos! Another bonus to the Salon, was that everyone was welcome to come hang out with the bridal party, which was so helpful and important to my sister, the bride. We hung out on the porch and in the sitting room until we were allowed into the Jordan Springs bridal room to get dressed. This alleviated so much of the potential wedding day stress! We had so much fun hanging out with the staff at the Salon and my family couldn't be happier with the results.

Katie is the best! I wouldn't trust anyone else with my hair! The cottage is such a comfortable,…read morerelaxing place. I love to sit on the cozy front porch and enjoy the view while my color processes. Highly recommend!