To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

This is our second rental with Premier Property Management, and once again the process has been…read moresmooth and seamless. I truly appreciate how easy they made the transition from one home to another. The new home was clean, well-prepared, and ready as promised. Dawn was especially helpful -- she made sure all paperwork was completed properly and that everything was in order. She went above and beyond to clearly explain the next steps and provided detailed information about setting up utilities and who to contact. We are very grateful for the professionalism and support throughout the process.

If I could rate them ZERO stars thats exactly what they'd get! DO NOT rent with this company! The…read moreabsolute worst of the worst. First off, they falsified the ad, wouldn't allow anyone to tour the units they claimed were available. The units closet to the far side of the building ALL have NO kitchen cabinets. We have been dealing with ants, Black Mold, Roaches and other garden bugs FOR MONTHS! And don't get me started on the piles and piles of dog shit that is literally everywhere in the community, drug addicted people floating all up and through here, issues with the electrical, and they claim there's no problem. Basically, they won't FIX shit, but will damn sure charge you outta your eyeballs to live in a shithole and talk shit about you wanting them to fix anything. Save yourself the headache and RUN, DONT WALK RUN! I promise you, they prey on those who are desperate and will take anything...i.e. if you've been in transition or homeless, or you're credit is bad! And that's the catch right there. You get to spend thousands of dollars to live in squaller. Seriously, save yourself physical illness and mental stress and find something better, especially if you have children or animals. The units will ultimately make you very sick.

I have been a landlord that has used TMG for 17 years and they are exceptional. The fluid…read moretransparency and professionalism that their entire team has displayed has made home ownership a breeze. A bit about me, I'm born/raised in Clark County but now live on the East Coast. The property management team does a great job moving tenants in/out seamlessly, and the accounting department does a great job of collecting rents and paying my mortgage. Moreover, if you are seeking to make any home purchases or renovations, they have a team dedicated to that. I could not give a higher recommendation to their team.

Owner Review: Shady Tactics, Misleading Auto-Renewals, and Broken Promises…read more I am writing this from the perspective of a property owner to warn others about the poor experience I had with TMG. While they have a very convincing sales team that promises a "partnership" where you as the owner are able to be hands-off while your home is well-cared for, the reality is quite different. They don't follow through with what they promise from a property management perspective and use predatory contracts with high early termination fees that are designed to lock you in, regardless of your property rental goals. Property Owners, beware: Maintenance Neglect: While the maintenance crew does decent work, getting them to actually come out to your property is a struggle. While living abroad, it took my manager, Elijah B., 60 days to tell me he couldn't turn on my Wi-Fi-enabled sprinkler system because it was "too difficult." By then, my lawn was already damaged. Even when I offered to pay the hourly maintenance rate to fix it, he couldn't coordinate it. I had to hire an outside contractor myself. Poor Inspections: They charge 10% of the rent but offer very little oversight. During the mid-year inspection, they failed to notice, follow-up on, or replace a filthy air filter that I had pre-arranged and provided a replacement filter for free. More importantly, they missed the fact that the tenants had repainted multiple rooms. Because they didn't compare old photos with new ones - as a result, we "missed the window" to charge the tenants for the unauthorized painting on one of the rooms. High turnover and shuffling between different account mangers: I was constantly passed around between new property managers, accountants, and business development reps. No one talked to each other, which resulted in more work for me and more damage to my home. My second manager, Heather K., gave me several contradictory statements regarding basic tasks like scheduling AC maintenance. Predatory Billing: Despite telling the sales team from the start that I was only going to be renting my property for a year, they "didn't have this in their notes" and charged me a $1,700 early termination fee. When I pushed back, their response was essentially: "You signed the contract and didn't read the fine print; pay us or go to collections." The "partnership" the sales team promised vanished the moment there was a billing dispute. I even reached out to the President, Carmen Villarma, and the COO to ask if this is truly how they want to do business. They didn't even bother to respond. The Bottom Line: My opinion is TMG spends a lot on Ads to appear first in your search, but that money comes directly out of the pockets of the owners they neglect. Save yourself the stress and the money--find a company that actually values your property. There are tons of property managers you can google that are actually going to give your property attention and dont rely on charging you thousands of dollars when they fail to renew a client.

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Lisa was my landlady for almost 3 years and she was fantastic! She accommodated our move out…read moreschedule and made sure everything was in working condition. I appreciated her promptness in answering emails and any repairs. We had a large unit that was a great value due to her maintenance of the inside and outside of the property. Unfortunately I had to move to a new place, but if I could I would have her manage my future rentals. Lisa is reliable and trustworthy. If you are considering renting from her, I would go forward with that decision.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

This review is for NANCY JOHNS: absolutely the bet Realetor in Vancouver. She is a professional and…read moreI was extremely happy with her help finding my house one year ago. She was seemly always available to show is houses and she really knew her stuff. After we bought the house she stayed in touch and even have us names of local roofers and recommended landscapers. She is amazing and I just recommended my sister to her. I you need a knowledgeable and professional realtor- Nancy Johns

Was very displeased with the service received from my real estate agent here, Char. Not responsive…read moreto inquiries, not good at communicating with us. They Did not offer any staging advice whatsoever. The pictures from their "photographer" were abysmal. They acted like I was crazy when I complained. They promised new pictures but it never happened. We were also promised a virtual tour and a cd copy. Never happened. A broker open house or something would have been nice, but we received almost no marketing. Other realtors expressed surprise at the lack of marketing for our home. After our house sold, we never heard from them again. I mean, never. You just made a ton of money off us and did no work, the least you could do was write a thank you note. I am pretty sure most real estate agents extend this courtesy when a house sells. There are a ton of real estate agents in Vancouver. Use someone else who might actually do a little work to sell your home.

I am very disappointed working with Starling Michelle Preuninger. She did find many houses for us…read moreto look at, but when we made an offer, she was unable to pull up the online forms in the office and instead had to hand write them, which took over an hour and a half. We did not hear back on our cash offer until the day after it expired. That next day, she and the seller's realtor were trying to convince us to accept a counter-offer they were attempting to write up with a no inspection clause on the house. Our offer was already null and void at this point. We were aggravated by her lack of communication during what should have been the negotiation period to close our $30,000 above asking price, cash offer with free rent for 30 days. She was ineffective and unapologetic for her lack of skill.

We had the best possible buying experience, thanks to Laura Sperry Olsavsky, at John L. Scott. We…read morewere shopping during the holidays when the pickins are slim, and Laura found several awesome options in our limited price range. She knows Vancouver better than a lot of natives, so you're getting real expert advice, beyond the typical agent's knowledge. If you're also short on time, I recommend OnPoint CU for home loans, now offering an appraisal waiver in some cases, which helps on all sides. Best agent we've encountered yet, give Laura a call!

I could give you so many reasons why you shouldn't even consider Eric Pelkey as your realtor but I…read morewill just name a few. First of all, Eric will say anything and agree to everything in order to get the listing. Once we signed, he stopped listening to any suggestions or any questions we had. He does not like checking in and is not big on communication. We had him for approx 2 weeks and by the end of that, he was so incredibly rude and hurtful that I fired him and he acted infantile by firing me back. He made one of life's 5 worst stressors that much more stressful. I told him that if I knew he had a power washing company and wouldn't be putting his full attention into selling our home, I would've thought twice about hiring him. His response: "I made more money power washing this past week than I'll ever make selling your little trailer (up until that point he had been referring to our home as a manufactured home). #1 reason why I know Eric to be the worst Realtor ever is that we hired Maisie from Evergreen Real Estate Group and the difference is night and day. Thank you, Maisie!!!

Having recently dealt with this company, I would advise anyone to steer clear. Their response time…read moreand communication skills are severely lacking. Their general way of doing business is on the shady end of the spectrum (they are not averse to distorting the facts surrounding condition of property, they tried to screw my realtor out of his portion of the commission, and their lack of attention caused their client's (the seller) closing/recording to be delayed by several days).

Julie was amazing, and we would work with her again in a heartbeat. She was extremely responsive…read moreand always provided helpful, detailed information that made our home search easy and efficient.

Julie and Rachel get our highest recommendation. Amazing ladies, highly skilled at real estate,…read moreand very actively involved...with tons of great feedback and suggestions. It is a very tough market right now, but Julie got our house sold at a strong price. Closing was on October 9, 2025.