"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

This is a review for our house listing and sale…read more This was the fifth time we've sold a home so we've had some experience with realtors. We recently sold our Camas home and our agent, Michelle Monroe, went way, way beyond any other agent we've had experience with. Of course, she helped us prior to the sale to prioritize projects to help the sale; but we left town prior to listing so Michelle continued to stage our house prior to putting it on the market. Our home sold in 5 days and then Michelle recommended and coordinated with contractors to resolve issues with the inspection as well as doing all of the rest of the legal stuff a realtor gets to do.

This is our second rental with Premier Property Management, and once again the process has been…read moresmooth and seamless. I truly appreciate how easy they made the transition from one home to another. The new home was clean, well-prepared, and ready as promised. Dawn was especially helpful -- she made sure all paperwork was completed properly and that everything was in order. She went above and beyond to clearly explain the next steps and provided detailed information about setting up utilities and who to contact. We are very grateful for the professionalism and support throughout the process.

Over my 50 years of life, I've had experience with several different property management companies…read more Finding the right home for your family can already be a stressful process. You're not just looking for a house--you're looking for a place where you can feel comfortable, raise your family, and know that TMG will take care of you and your family's needs throughout the time you live there. One thing I think people sometimes forget about property management is how many different variables are outside of the management company's control. They are trying to balance the needs of the tenants with the needs and decisions of the property owners, while also coordinating contractors, repairs, maintenance, scheduling, parts, and unexpected problems that come up when servicing a home. Has every situation gone perfectly or smoothly? No. But after dealing with TMG over the years, what has mattered most to me is that they have always made an effort to do what is right and take care of the tenant. Even when circumstances have made something difficult or taken longer than anyone would have liked, I have felt that TMG was working toward a solution rather than simply ignoring the problem. Of all the property management companies I've dealt with, TMG has done the best job of taking care of its tenants while navigating all the challenges that come with managing someone else's property. Based on my personal experience, I would recommend TMG over any other property management company I have dealt with. Finding a good home is important, but finding a management company you can trust to keep working for you when things don't go perfectly is just as important.

My worst rental experience in 21 years…read more -We are now on our 7th or 8th (hard to keep track) property manager in 11 months. Every time they are fired or quit, they do not notify the customers, so you go to contact your property manager about an issue and you learn they don't work there anymore. Have had multiple "we're going to do better" conversations with new TMG property managers to no avail. Sometimes a random TMG employee appears not explaining or introducing themselves. -TMG tenants disrespected the property repeatedly with massive amounts of outdoor trash, dumping used motor oil in soil (cancer causing hazardous toxic waste). 11 months later TMG says they talked to "the city" and a private company, the hazardous waste dumping is fine they say. Weird that criminal dumping of cancer causing hazardous waste is OK on a TMG property. TMG allowed these tenants to have unleashed "visiting" dogs daily on the property, dog waste not picked up until multiple complaints. Just say your dog is "visiting" to avoid pet rent lol. TMG tenants left a dozen+ trash bags leaking food and waste on the property, took TMG an entire week to remove it. -Property has been neglected for so long. Trees have not been completely trimmed, PGE + Portland forestry calls it a "tree emergency" which could start a fire. PGE informed me that the tree touching the power line could be "live" with electricity, told me to stay 50ft away from it but it's 15ft from my door. Our trees are scrapping up against neighbors houses. TMG trimmed some of the branches, PGE trimmed the most dangerous ones. Stone walkway is a tripping hazard, thousands of broken glass pieces in another gravel walkway. -TMG requires once a year to enter the home and photograph literally everything inside. Had to argue with them to schedule a time, TMG threatens to enter the home anytime they want to photograph everything you own, disregarding safety and animals. Bizarre behavior. Have never had such a personally violating inspection in 21 years of renting. -Day 1 of renting the home, TMG staff left the key outside on a windowsill and not in the lockbox. -TMG landscapers destroyed tenants plants and property in the yard. TMG employee responded by saying they were sorry the landscaping "didn't meet your (my) expectations". They send 3rd party contractors to the property with no instructions, allow them to destroy and do what they want. TMG does not review the work these contractors do, they don't care. -TMG gave us (?) a bunch of trash in the yard. A broken hose, a broken hose organizer, a broken sprinkler, broken and rotting wooden planters. Have never been given literal trash by a property manager before. -TMG installed blinds in the living room after tenancy started, replaced crumbling falling apart old blinds in June 2026. Sept 2026 submit a maintenance request to replace old blinds that continue to fall apart, we're told they "do not replace blinds during tenancy", even though they literally did twice. Happened twice, but doesn't happen.

Sometimes the best land lords are the ones you don't notice. And I barely noticed Lisa... and I…read moremean that in the absolute best way possible. I never noticed Lisa being hard to get a hold of because she never was hard to get a hold of. She responded to my messages and concerns very quickly and professionally. I never noticed things around the property broken or not well kept because they never were broken and were never not well kept. The property was regularly maintained and if anything did break Lisa made sure it was taken care of quickly. I never noticed how mean Lisa was because she never was mean. She always greeted me with a warm smile. She always treated me with respect. She always showed grace if my rent was going to be one day late. I am going to miss my time in the apartment she managed. I would recommend Lisa to any who would ask!

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

This review is for NANCY JOHNS: absolutely the bet Realetor in Vancouver. She is a professional and…read moreI was extremely happy with her help finding my house one year ago. She was seemly always available to show is houses and she really knew her stuff. After we bought the house she stayed in touch and even have us names of local roofers and recommended landscapers. She is amazing and I just recommended my sister to her. I you need a knowledgeable and professional realtor- Nancy Johns

Was very displeased with the service received from my real estate agent here, Char. Not responsive…read moreto inquiries, not good at communicating with us. They Did not offer any staging advice whatsoever. The pictures from their "photographer" were abysmal. They acted like I was crazy when I complained. They promised new pictures but it never happened. We were also promised a virtual tour and a cd copy. Never happened. A broker open house or something would have been nice, but we received almost no marketing. Other realtors expressed surprise at the lack of marketing for our home. After our house sold, we never heard from them again. I mean, never. You just made a ton of money off us and did no work, the least you could do was write a thank you note. I am pretty sure most real estate agents extend this courtesy when a house sells. There are a ton of real estate agents in Vancouver. Use someone else who might actually do a little work to sell your home.

I am very disappointed working with Starling Michelle Preuninger. She did find many houses for us…read moreto look at, but when we made an offer, she was unable to pull up the online forms in the office and instead had to hand write them, which took over an hour and a half. We did not hear back on our cash offer until the day after it expired. That next day, she and the seller's realtor were trying to convince us to accept a counter-offer they were attempting to write up with a no inspection clause on the house. Our offer was already null and void at this point. We were aggravated by her lack of communication during what should have been the negotiation period to close our $30,000 above asking price, cash offer with free rent for 30 days. She was ineffective and unapologetic for her lack of skill.

We had the best possible buying experience, thanks to Laura Sperry Olsavsky, at John L. Scott. We…read morewere shopping during the holidays when the pickins are slim, and Laura found several awesome options in our limited price range. She knows Vancouver better than a lot of natives, so you're getting real expert advice, beyond the typical agent's knowledge. If you're also short on time, I recommend OnPoint CU for home loans, now offering an appraisal waiver in some cases, which helps on all sides. Best agent we've encountered yet, give Laura a call!

I could give you so many reasons why you shouldn't even consider Eric Pelkey as your realtor but I…read morewill just name a few. First of all, Eric will say anything and agree to everything in order to get the listing. Once we signed, he stopped listening to any suggestions or any questions we had. He does not like checking in and is not big on communication. We had him for approx 2 weeks and by the end of that, he was so incredibly rude and hurtful that I fired him and he acted infantile by firing me back. He made one of life's 5 worst stressors that much more stressful. I told him that if I knew he had a power washing company and wouldn't be putting his full attention into selling our home, I would've thought twice about hiring him. His response: "I made more money power washing this past week than I'll ever make selling your little trailer (up until that point he had been referring to our home as a manufactured home). #1 reason why I know Eric to be the worst Realtor ever is that we hired Maisie from Evergreen Real Estate Group and the difference is night and day. Thank you, Maisie!!!

Having recently dealt with this company, I would advise anyone to steer clear. Their response time…read moreand communication skills are severely lacking. Their general way of doing business is on the shady end of the spectrum (they are not averse to distorting the facts surrounding condition of property, they tried to screw my realtor out of his portion of the commission, and their lack of attention caused their client's (the seller) closing/recording to be delayed by several days).

I purchased a house with the help of Julie with Front Door Realty. She is the most caring and…read moreattentive realtor I've ever had out of four home-buying experiences over the years. She communicates exceptionally well. She's very patient and answers questions and addresses concerns in a very timely manner. She "checks in" often and never wasted my time showing me anything I wasn't interested in. She put me at ease. I would definitely hire Julie again and will refer her to everyone!

Buying a home is one of the biggest decisions you'll ever make, and Julie is the person you want by…read moreyour side. Her expertise, guidance, and wonderful sense of humor made every step of the journey enjoyable. She helped me find the home where I raised my children almost 20 years ago, and now she's helped me find the perfect home for this next chapter of life--one I can share with my partner, grandchildren, and family. I couldn't recommend her more highly.