Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

Jessie is amazing! I decided to try sugar waxing for the first time and i was hooked! She explained…read moreeverything to me and was just so gentle. She is great to talk to and i love how much of a perfectionist she is. Her studio is clean and easy to find with great parking.

Jessie was fantastic! I got sugaring for the first time and it's changed everything I thought I…read moreknew about waxing. Jessie walked me through every step, the benefits of sugaring and overall was so kind. It was a quick 15 minute service in a no frills environment. I highly recommend anyone in the area looking for affordable yet high quality sugar services.

When I tell you I found THE BEST, I genuinely mean I found THE BEST…read more Take out the business for just a moment, because a business really isn't anything without who is running the business, and look at her as a person and I will 100% say I felt like I knew her since like grade school. Keila was the sweetest, funniest, and most down to earth person you can meet. Making everything easy and comfortable. I hadn't ever wanted to do certain waxes again because of 1 bad experience. But that all changed today. And now I'll only ever be going to McGlo Studio to be waxed by my girl Keila!! You can't go wrong with Keila! Go see her as soon as possible before all her spots book! She's a Hidden Gem that's worth the trip!! Thank you Keila! You're amazing!!

Always a pleasure to get service by McGlo Studios , excellent customer service , on time fast &…read moreefficient service . I would most definitely recommend her to others .

I've been coming here for over a year, and this is my first time leaving a review…read more Meghan is my favorite waxer. She's not only friendly but also incredibly efficient and professional. She always makes the experience quick and comfortable. Kehlani is the sweetest waxer I've ever met. She makes every visit feel so welcoming and friendly. Hands down, this is the best waxing place in the East Bay because of these hardworking ladies. I'll definitely keep coming back and using their services!

Hailey is so thorough and professional. She is an expert at the Brazilian wax - I am amazed by how…read morequickly, efficient, and painless she made the whole experience. She also made great suggestions on products that can help with ingrown hairs (clear), moisturizing (whip) or exfoliation (buff). Again, Hailey is so sweet and I would recommend her to all my mama friends!! Amazing!

Usually like this place and its the only one i go to but this time they made my brows so un even…read moreand inverted they look even worse Didn't say anything just got up and paid

So I've been looking for a new eyebrow place. The only thing worse than having your long time…read moreeyebrow girl leave is having to find somebody new. After a lot of of review reading, Suneeta seemed like someone worth taking a risk for. She did not disappoint. Straight to the point and cleaned up my eyebrows perfectly. She did not ruin any existing shape or arch and worked with me to help move towards my eyebrow goals. I did not get them tinted, but may consider it next time. Definitely worth a shot. Make sure you get Suneeta.

Ashley is amazing, caring, trustworthy & passionate about her craft!…read more Been seeing her for a long time. This is the place to be. I would definitely recommend her!!

I found Ashley based on the fabulous Yelp reviews. I had my first eyebrow waxing appointment with…read moreher today and she did not disappoint. The studio was very clean. Ashley was very knowledgeable and made some suggestions for my brows. I trusted her throughout the entire process. My brows have never looked this good! I made my next appointment right on the spot with her and I am also referring my mom and best friend here!

Today was my first experience at this location. I was already hesitant to book an appointment…read morebecause I generally prefer supporting local businesses, but I was in a pinch and decided to give this location a chance. My appointment was scheduled for 3:45 p.m., but I waited about 15 minutes before being seen. Initially, I thought the service went well. I understand that waxing may not remove every single hair, especially depending on the stage of hair growth, but I expected the majority of visible hair to be removed. When I got home, I noticed several long hairs between my labia that should have been waxed, along with a significant amount of remaining hair throughout the treated area. Considering I paid $75 for the service and left a $10 tip, I expected a level of service that reflected the $85 total I spent. Unfortunately, this experience reinforced why I no longer feel confident choosing European Wax Center. Each time I've visited one of their locations, I've left disappointed. I shouldn't have to go home and spend additional time tweezing and removing hair after paying for a professional waxing service.

Tiffani is exceptional! She is incredibly skilled, detail-oriented, and thorough in her work. I…read morealways feel confident knowing I'm in such capable hands. Beyond her expertise, Tiffani has a wonderful bubbly personality that makes every appointment a pleasant experience. She is warm, professional, and genuinely makes her clients feel comfortable and cared for. I highly recommend Tiffani to anyone looking for outstanding service and excellent results. She truly goes above and beyond!

I had a facial and brow wax with Brooke. She was very thorough and would check with me to make sure…read moreI was comfortable and happy with the outcome. Waxing the City is a very clean and comfortable environment and I would definitely recommend it and Brooke for a service!!

Hello Brooke. My experience with you for eyebrow dying and waxing at Waxing the City was amazing…read more As I told you when I came in, I have tried several locations that do waxing and dying since I moved to Concord about six years ago. Unfortunately, none of them that I did business with or able to give me the quality of work. I had experienced when I lived on the other side of the bay. However, I knew it was foolish to even think that I'd be driving over to the other side of the bay all the time to get my eyebrows taken care of. I thought I would try one more attempt to go online and see what was out there that was close to home. That's when I found Waxing the City. When I came into your store, I could tell that it was very professional and clean. I truly appreciate all the time you took to get the coloring and the waxing done properly. You had a lot of patience with me and that was amazing too. You were very friendly and understanding, as well as professional and well knowledgeable in your trade. I look forward to my next appointment with you in October. Thank you again for the wonderful experience. Paula Cardarelli

Thank you, Alicia, for such a comfortable waxing experience. I can't wait to return for a facial.read more

Thank you for always giving me a wonderful experience! I can always expect the most professional,…read morepersonalized and relaxing facial experience from Alicia. She always knows what my skin needs and how to handle any issues I may be having. Her products are of the highest quality and carefully chosen to best serve her clients. Thank you! See you soon:)

Loveeee Muriel! The only massage therapist who's made me come back. She's super kind and easy to…read moretalk to. Lymphatic drainage massages are my fav and she's super knowledgeable. Random location kinda but at least there's a parking lot.

I've been really enjoying my experience at this clinic. Muriel is amazing - her massages are deeply…read morerelaxing and genuinely effective. She's the one to go to if you want a real Brazilian-style lymphatic drainage, with proper technique and care - something that's hard to find. The room is always clean, the massage bed is warm and cozy, and she's discreet and professional. I always leave feeling lighter, less swollen, and totally refreshed. Her facial massage is also incredibly soothing! Cris is wonderful too - kind, welcoming, and professional. I've been doing some treatments with her and my skin has never looked better: brighter, smoother, and more balanced. I genuinely think Muriel and Cris are both amazing at what they do, and I couldn't recommend this place more!