Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

Jessie is amazing! I decided to try sugar waxing for the first time and i was hooked! She explained…read moreeverything to me and was just so gentle. She is great to talk to and i love how much of a perfectionist she is. Her studio is clean and easy to find with great parking.

Jessie was fantastic! I got sugaring for the first time and it's changed everything I thought I…read moreknew about waxing. Jessie walked me through every step, the benefits of sugaring and overall was so kind. It was a quick 15 minute service in a no frills environment. I highly recommend anyone in the area looking for affordable yet high quality sugar services.

When I tell you I found THE BEST, I genuinely mean I found THE BEST…read more Take out the business for just a moment, because a business really isn't anything without who is running the business, and look at her as a person and I will 100% say I felt like I knew her since like grade school. Keila was the sweetest, funniest, and most down to earth person you can meet. Making everything easy and comfortable. I hadn't ever wanted to do certain waxes again because of 1 bad experience. But that all changed today. And now I'll only ever be going to McGlo Studio to be waxed by my girl Keila!! You can't go wrong with Keila! Go see her as soon as possible before all her spots book! She's a Hidden Gem that's worth the trip!! Thank you Keila! You're amazing!!

Always a pleasure to get service by McGlo Studios , excellent customer service , on time fast &…read moreefficient service . I would most definitely recommend her to others .

I've been coming here for over a year, and this is my first time leaving a review…read more Meghan is my favorite waxer. She's not only friendly but also incredibly efficient and professional. She always makes the experience quick and comfortable. Kehlani is the sweetest waxer I've ever met. She makes every visit feel so welcoming and friendly. Hands down, this is the best waxing place in the East Bay because of these hardworking ladies. I'll definitely keep coming back and using their services!

Hailey is so thorough and professional. She is an expert at the Brazilian wax - I am amazed by how…read morequickly, efficient, and painless she made the whole experience. She also made great suggestions on products that can help with ingrown hairs (clear), moisturizing (whip) or exfoliation (buff). Again, Hailey is so sweet and I would recommend her to all my mama friends!! Amazing!

Suneeta is the best here and I prefer to only go to her. She gets my shape correct every time!read more

Edit- I mistakenly reviewed the wrong address. The incident…read morehappened at the Pleasant Hill location, which is at the border of Concord. Sorry about that! This review is not for the owner- rather one particular worker. I have been coming to URS Threading for many years and have visited all of their locations. This is the first time I've felt the need to leave a negative review for this location (my 5th time here). I arrived at around 6:40 p.m. (the salon closes at 7:00 p.m.). A broad-built Indian woman at the front desk said she would do my threading. I asked her to start with my upper lip, and it was noticeably painful from the beginning, though I didn't say anything. What really concerned me was that she brought the thread inside my nostril while threading my upper lip. I immediately winced in pain. In all the years I've been getting threaded, this has never happened before. It felt very unprofessional and made me question her experience. She has no communication skills at all. The people who have helped me previously in this location were all nice. I told her what had happened and left immediately without completing the service. Based on my experience, I would not trust her with threading. Very unprofessional and unapologetic.

Ashley is amazing, caring, trustworthy & passionate about her craft!…read more Been seeing her for a long time. This is the place to be. I would definitely recommend her!!

I found Ashley based on the fabulous Yelp reviews. I had my first eyebrow waxing appointment with…read moreher today and she did not disappoint. The studio was very clean. Ashley was very knowledgeable and made some suggestions for my brows. I trusted her throughout the entire process. My brows have never looked this good! I made my next appointment right on the spot with her and I am also referring my mom and best friend here!

Today was my first experience at this location. I was already hesitant to book an appointment…read morebecause I generally prefer supporting local businesses, but I was in a pinch and decided to give this location a chance. My appointment was scheduled for 3:45 p.m., but I waited about 15 minutes before being seen. Initially, I thought the service went well. I understand that waxing may not remove every single hair, especially depending on the stage of hair growth, but I expected the majority of visible hair to be removed. When I got home, I noticed several long hairs between my labia that should have been waxed, along with a significant amount of remaining hair throughout the treated area. Considering I paid $75 for the service and left a $10 tip, I expected a level of service that reflected the $85 total I spent. Unfortunately, this experience reinforced why I no longer feel confident choosing European Wax Center. Each time I've visited one of their locations, I've left disappointed. I shouldn't have to go home and spend additional time tweezing and removing hair after paying for a professional waxing service.

Tiffani is exceptional! She is incredibly skilled, detail-oriented, and thorough in her work. I…read morealways feel confident knowing I'm in such capable hands. Beyond her expertise, Tiffani has a wonderful bubbly personality that makes every appointment a pleasant experience. She is warm, professional, and genuinely makes her clients feel comfortable and cared for. I highly recommend Tiffani to anyone looking for outstanding service and excellent results. She truly goes above and beyond!

I had a facial and brow wax with Brooke. She was very thorough and would check with me to make sure…read moreI was comfortable and happy with the outcome. Waxing the City is a very clean and comfortable environment and I would definitely recommend it and Brooke for a service!!

I recently signed up for the Club Orange membership at Waxing the City and even though I am only…read moretwo sessions in, I can attest that it is well worth it!! Lacreesha was my Cerologist both times that I have gone and not only was she very professional and knowledgeable. But she is such a sweet and caring person who is very easy to get along with!! I would very much recommend the Club Orange membership to anyone in the market for consistent results and great quality service!

Thank you, Alicia, for such a comfortable waxing experience. I can't wait to return for a facial.read more

Thank you for always giving me a wonderful experience! I can always expect the most professional,…read morepersonalized and relaxing facial experience from Alicia. She always knows what my skin needs and how to handle any issues I may be having. Her products are of the highest quality and carefully chosen to best serve her clients. Thank you! See you soon:)

Love, love, love Jay and her business. Super sweet (and hilarious) as well as extremely good at…read morewhat she does. Highly recommend!

Jay is amazing!! I can't recommend her enough! Waxing can be uncomfortable and even a little…read moreinvasive, but she always makes me feel calm, comfortable, and completely at ease. She's so personable and genuine that you feel more like you're visiting a friend than sitting in a service room. Her professionalism, care, and welcoming personality make all the difference. If you're just starting your waxing journey -- or even if you're a regular -- she's absolutely the one you want. Highly recommend!