Wow. Where do I begin?
Lets start at the top.
I booked my appointment online & they let you choose different time slots & each time is allocated to one of their fitting rooms & how many people I can bring.
1:00 Suite 2 (+3 people)
1:00 Suite 4 (+2 people)
2:00 Suit 1 (+2 people)
It looked something like that. You choose your time & you choose your suite based on availability and maybe how many people you are bringing. So basically from the beginning the feeling is (you better not be bringing too many of your friends). Which I was only bring my MOH so whatever. I chose my time at 7PM on Wednesday night.
Then the confirmation of my appointment arrived via email and reminds me that I ONLY GET ONE HOUR in the shop and it urged me "to arrive early or on time so that you get the most out of your 1 hour." This is the shortest bridal appointment I have had so far, most places say appointments are 75 minutes or 90 minutes but they also prefaced it with (if you go longer thats no problem!) Lovely's vibe was "you get one hour & one hour only because then we will kick you out",
So I arrived early, 10 minutes early. I buzzed the buzzer with my MOH & we were greeted by a frantic stylist who ushered us in & told us to wait & that she would be right with us.
So far no problem, we were early, so we would sit on couch. Cool. At 7PM she came back and apologized that they werent running on time and that we need to wait on the couch still.
Now I know they have several "suites" as I booked online and I could have chosen one of several 7PM appointments for other rooms. So i assumed my suite wasnt the one running on time. But when the other bride finally left at 7:20 (when we were allowed to start our appointment) I saw that another stylist had been helping them, so why couldnt my stylist help me at the same time and put me in a different suite? There were at least two stylists there and I think 3 or more different suites and only one other bride. I did the math.
Now lets back track for a moment to where we were still waiting in the front room. I got a little antsy at about 7:10 & walked back into the salon to just start peeking through the racks. As my MOH & I approached the first rack the girl (her name is Aleza) stepped out of the office & asked to please wait in the front room. I asked her if I could start looking at the dresses & she didnt say "no", she said "I will go through the dresses with you when the appointment starts". So I asked, "can I look at them now anyways to just start to get ideas?" (BTW there was no one in the show room but us the other bride was back in the dressing room) & she said no because she wanted the other bride to have space & not feel crowded by my MOH & I.
So back we sit for another 10 minutes. Then at 7:20 my appointment starts.
Aleza asks me the feel of my wedding & my budget, which I tell her is $1500-$3000.
She takes me to the racks & starts to point out some dresses. She is pointing out things that are not what I described to her that I liked but she goes rack by rack with me & I try to start to look at things on my own and she is very disapproving & tells me that she wants to take me through every rack first, once we get through all the racks I now have "permission" to look through the dresses. My MOH & I start looking & when my MOH found something she thought I would like she tried to take it off the rack (keeping it on the hanger mind you) & show it to me, the stylist scolded her & told her not to take anything off the rack.
As I started to find dresses I wanted to try on, she also told me not to take them off the rack myself, but she also wasn't taking them off either to go & hang them in dressing room, after selecting around 4 dresses & her not moving from her spot I said, "are you going to pull these for me?" she said, "I will pull them once you are finished selecting them" I replied, "wow you can remember them all exactly?" & she said snootily, "yes, I have been working here a long time, I know the dresses really well."
As I go around the room I make it to the last rack of dresses & point one out that I want to try on & she says "that one is out of your price range", she reminded me throughout the process which were out of my price range. The dresses have price tags on them, I see the price. If I ask to try it on, let me try it on.
ANYWAYS, we get to the fitting room, I am NOT a modest person, I dont mind if another girl sees me naked. But I had been to 4 other appointments before arriving at Lovely & all the stylists gave me the option of modesty, letting me step into the dresses myself & then they would come in & zip me up etc. She stood in the room the whole time & didnt let me touch any part of the dress. I have never felt more judged or vulnerable while being naked in front of a person.
This was a full on bad experience from beginning to end. I left other apts hugging my stylist, I left there in a bad mood.
Go to Philly Bride or Ashe B. & Co. They have wine too! read more