No Leash Needed on Hampton has been amazing for our two German Shorthaired Pointers, Hera and Hebe…read more They're wonderful pups with big personalities, and we only trust No Leash Needed for their boarding needs. The team always welcomes them with genuine love and care. We can tell they're well looked after--every time we pick them up, they're happy, healthy, and clearly loved. It gives us total peace of mind knowing they're in such capable hands while we're away. Thank you for treating Hera and Hebe like family--we wouldn't take them anywhere else!

PROS: They truly care about my Winnie, the cameras are a…read morereal benefit to be able check-in at any point during the day, the app is really easy to use, and coming here really helped my dog feel more comfortable and confident around other dogs and the staff helped her at her own pace. I love knowing she's being taken care of all day while I'm at work, if I end up having to stay late, I can do so guilt-free. CONS: A lot of dogs just pee inside instead of waiting for outside time, so she comes home smelling like pee. They keep mops in the play area and have a little clean-up station in reception, but she still needs something a little more intense once we get home at night. Small price to pay for her being cared for and playing with friends all day at camp.

I had such a great experience at this dog park. The whole environment felt friendly, calm, and very…read moreclean -- exactly what you hope for when bringing your dog out to play. One of the workers, Sam, was especially kind and welcoming, which made the visit even better. We'll definitely be returning.

I am really glad i came in today. The person at the front desk was friendly and welcoming. They got…read moremy dog in quickly for a nail trim, got me checked out and did a great job on my dogs nails in under 15 minutes. The person who brought out my pup was so nice and gave some good feedback. I really appreciate this team.

Our first time using this service. They were great. My dog has not had a lot of contact with other…read moredogs but Dan at Holly Hills had him playing with other dogs and he seemed to really be having a great time. Dan sent us videos twice a day and we were impressed. Competitive pricing, super clean facility, and we highly recommend.

AMAZING job by Dan! After my little vacation; my dogs were really excited to see me! This was a…read moregreat experience for my dogs.

Amazing staff and very friendly. Outstanding job Grooming my pets. Especially my teacup poodle…read more Looks like a play dog now.

Great pricing and accommodated my Shih Tsu and St Bernard. Provided recess and snacks. The only…read morething I wish they had sent pics for updates. My dogs seemed fine.

For several years I traveled extensively for work (weekly and 3-4 days). Until his death, my father…read morecared for my dog. When I needed to find a new care giver I was concerned since she had been at the humane society twice, so I wanted the best environment I could find for her. Williamsburg was one place recommended to me. When I visited, I felt very good about the facility and people. The facility was very clean, well organized and staffed. Everyone seemed genuinely interested in the animals under their care. My dog certainly seemed to enjoy her stays (and for a time she was there more than she was at home). She came to know the staff and was always happy to see them. The staff knew her and always treated her so nicely. She was always happy to arrive and just as happy when I came home. While I no longer travel as much, Williamsburg remains the place I trust to take care of my dog. She always seems happy to see the staff and I've been very happy with the service I have received.

I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

Took great care of our elderly cat, including brushing her and giving her medicine 2x a day…read more Definitely will use this service again!

Daria is fantastic! I was searching for a cat sitter about a week before my trip, and Daria…read moreresponded promptly, and was quick and efficient with setting up our contract. She came over to meet the kitties and get a key, and even brought them a toy! While I was away, she sent photos of both cats every day at the same time along with updates. She is truly excellent at what she does, and a very caring person on top of that. I will definitely hire Daria again.

Love, love, love this training facility. The facility is clean, spacious and filled with…read morededicated, knowledgeable staff. There's an impressive ratio of trainers to dogs and we noticed improvements in Lucy's behavior after the first 2 days. I'd like to give a special shout-out to Shannon who was Lucy's primary trainer. She was awesome. We've graduated to the weekly group lessons which are a blast. She changes up the sessions and makes them fun to keep the dogs engaged. I can hardly contain Lucy's excitement when we drive within 2 blocks of their location. This training is DEFINITELY worth the investment. It's by far the best training we've ever had -- both for the dog and us. And if you're wondering , I am NOT related to anyone at No Leash Needed and this is NOT a paid endorsement :-)

I recently moved back to the area from Texas with my 2-year-old puppy, Sophie. Since I work fully…read morein office, one of the first things I did was find a play place for her. She passed the temperament test with flying colors, so I signed up for a monthly membership and took her several days a week with no issues. Because things had gone so well, I signed her up for a week of boarding while I took a trip back to Texas to finish packing up our house. On my drive back, I called No Leash Needed, paid for her stay over the phone, and gave them an ETA for pickup so I could move quickly once I arrived -- it had already been a long day, and I still had to unload the moving truck and be up early for work. The girl who took my payment said Sophie's things would be waiting up front. When I got there, her things weren't out, and I was told she wasn't there. I explained that wasn't possible -- my family was still in Texas, and there was no one else who could have picked her up. Instead of checking, staff kept insisting she wasn't there. Eventually, someone went to look, and 15 minutes later came back out with her. I didn't think much of it at the time and went straight home since we had a busy night ahead. Once I was home and got a good look at her, I noticed several marks on the left side of her face -- chunks of fur missing and dried blood. I took pictures immediately and called No Leash Needed. The girl who answered said no one had seen anything or knew what caused it. When I said I had photos and needed to speak to a manager, she claimed both managers had already left, that she didn't know how to reach them, and that no one had their numbers. After going back and forth, she suddenly produced a number for the day manager, Savannah, and put me on hold to call her -- then hung up on me after several minutes. Since they were still open, I drove back to the facility for answers. Winter, who was working, only offered to reimburse me for that day's play and the previous night's stay. I told her I wanted the full stay reimbursed and asked again to speak with the manager she'd clearly just been on the phone with. When I still wasn't getting anywhere, I called the Rock Hill Police. No one at No Leash Needed was helpful that night. Even with police present, staff wouldn't provide manager contact info beyond names, and continued mopping floors and closing up while the officer and I stood there waiting. No one offered any real help. It was bizarre!! The next day, GM Whitney called and apologized, admitting staff had mishandled everything and lied about not being able to reach management. I told her the marks were devastating, but what upset me most was still not knowing what actually happened. She agreed and said she was disappointed in her team. I appreciated the call, but the trust was gone. Whitney was the only one who showed real concern -- everyone else seemed focused on covering themselves. She can't run the place alone, and still relies on that same staff. I hesitated to post this, but too many friends who've seen Sophie's face pushed me to warn others. Dogs are innocent, and it kills me I put her in this situation. If I had this much trouble getting answers after, I can only imagine how little help she got when it happened.

I have used Brian twice and will definitely use him more in the future. My new job requires a lot…read moreof travel, so the idea that I can leave my little dog at home where she's comfortable (and not a kennel) and have Brian walk her throughout the day is a very comforting feeling; and he is very accommodating to requests and needs; he is responsive to messages when I'm out of town and want updates, and he's always been willing to send pics of her so I can see how she's doing. He has a great feel for dogs and makes my little girl feel very loved. Definitely worth the investment!

Brian has been walking our doggie Bruce for almost a year and he has been very dependable. He comes…read moretwice a week and will check in to see how Bruce is doing with training. We discussed with him walking Bruce for 30 minutes and Brian will walk him for a longer period of time many times. This gives Bruce more exercise while we are at work. Brian has also helped us in a pinch when we needed boarding. We highly recommend Happy Dog STL!