I have been seeing NiQuesha for about 2 years. Started with waxing and then added electrolysis. She…read moreis very knowledgeable and professional. She takes the time to explain the processes so you feel very comfortable. I cannot recommend her services highly enough.

Very professional but welcoming and personable. My first time getting waxed. Got a Total Body. I am…read morea modest person. NiQuesha made me feel very comfortable through out the process. Definitely will be going back to her again.

Conveniently located in the heart of Spring Arbor in a plaza with great places to eat, drink and…read moreshop. Accessible parking and great pricing. I saw Brooke and can't wait to go back to her. She took her time and did a great consultation. After discussing my beauty budget, she was able to ensure I was able to include the products I would need to take home with me to achieve the same look and style she gave me. She helped me achieve that icy blonde and somehow my hair felt better when I left than when I got there. That never happens when I lighten my hair. She was sweet, a great listener and made me feel comfortable. I enjoyed her team and the welcoming and clean environment. I drove 45 minutes to see her and would drive further if necessary.

Welcome to yet another business who has discovered the "card on file" scamming game. With all those…read morecc numbers floating out there on the wild, wild internet, how easy it is to just charge one for services UNRENDERED. I happen to be a regular customer for years who is never a no-show and always CALLS (what an antiquated courtesy, so, how shall we say, "Boomer," n'est ce pas?) and who has now been relegated to the "You're just another s**tbird we have to service when we'd rather be out drinking White Claws with our MAGA hoochie mama gal pals" category. If this salon is having a problem with cancellations, I can only say, "Physician, heal thyself." As a rule, women don't cancel services they look forward to in order to relax or feel good about themselves. Clearly, if you're losing money in an economy that YOU LIKELY VOTED FOR, this is a personal problem. I'm sure someone there will counter with the usual drivel about "everyone is keeping cards on file these days," whatever. Unless you're a physician or similar professional level of training, businesses have no call to treat customers like they're a liability rather than an asset. For the record, the owners of this salon have never even introduced themselves to me, though I have been coming in their door for over two years. I will just find some other chop-shop for my manicures. I'll be treated with more graciousness by Asians, that's for sure. I will not give my personal credit over for a business to extort at will when I have given them absolutely ZERO reasons to do so, whereas they have given me plenty of reasons not to recommend their business.

If I could give this place zero Stars I would! Be cautious! Personal Images salon has changed hands…read morerecently (Nirvana). I made an appointment online with a stylist for a very simple highlight around the face (7- ish foils) and all over color in the back to match my roots. The stylist looked very young when I arrived but I was trusting her as we all know that looks can be deceiving so I thought she might be older than she looked? Things were starting to get pretty sketchy right from the get-go. Instead of typical foils with the "weaving" process, she just slapped bleach on all my hair within each foil around the face. I was getting more and more nervous so I started asking her about her background. Turned out she was 18 years old and had only worked at the salon for 3 months! Long story short, she destroyed my hair! The hair in front is completely and solidly bleached with a definitive line going from ear to ear over my head. The back of my hair is almost black and, in no way, matches the grown-out roots. Looks like fake, black hair on a doll. I will say that she "attempted" to correct it but made it worse. In fact, it is so bad that even my family & friends looked at me and said, "ummm, hey... what's with the hair?!?!" Complete embarrassment! Personal Images "was" such a upscale salon that had very talented stylists. Changing the name of the salon and hiring 18-year-old's who have extremely limited experience is maddening! The worst part was when I walked out, visibly not happy, and this inexperienced gal charged me $135!! Then I thought back... while I was sitting in her chair for 3 hours she was bragging about buying a brand new car! She also told me that she has zero passion in being in the cosmetology industry, she's just doing it for the money for now. I asked her about her hair cutting skills and she said she "only knew how to cut three different styles". So glad I was not scheduled for a haircut with this girl! I know the salon works on a tier system based on skill. A person with that skill level (close to none) should NOT be charging clients $135! And also these new stylists should be having a consulting mentor working with them all the time or job shadowing to gain skill and experience. I wish I would have walked out and not paid a dime! This isn't my first issue with Nirvana. Earlier in the spring I was talked into going to a gal who "specialized" in curly hair. I waited 6 weeks to get into her. Two days before my appointment a reminder text came through showing a completely different name as my stylist! I called the salon and asked them why I got changed to a different person? They said that the previous stylist decided to retire so they "worked all the clients into other available stylists schedules". Well geez, thanks for letting me know two days before my appointment that some random person was going to work on my hair! Needless to say I canceled that appointment immediately! I should have known back then to steer clear! But I gave them another chance and that was also an epic fail! I hope these new owners can turn some of this stuff around. It just is not good business! Clients that walk out severely unhappy does not make the salon look favorable! Word of mouth is huge in a small town. Good luck!

Worst hair cut I've ever had in my 52 yrs. I specifically told my stylist that my hair was thick,…read moreheavy, and needed shape. I also told her I hated a lot of product in my hair. What she did with that information was load my hair with about a half a can of mouse and scrunch it. Thats it! I had to beg her to trim the ends before I left. No shaping, texturizing, nothing else was done. I will never return. Biggest waste of $50 ever spent.

I went to a wedding last year and the bride and bridesmaids had beautiful hair. I remembered that…read morethey said they had their hair done somewhere in Brooklyn so I got online and looked up salons in area. When I saw Patrone's pictures on Facebook, I knew it had to be them. I could tell they did quality hairstyles. I had been wanting a different look for my hair for a long time & so I scheduled an appointment with Misty & showed her a few pics of what I wanted. She took the time to talk with me & listened really well to what I wanted. (After talking with her she confirmed that their salon really did do the hair at that wedding!) Misty did my cut and Michelle did my highlights. I got the best haircut & highlights I've had in over 15 years! I went back 2 months ago for my second cut and highlights from Misty & again had great results. Soon I will be going for my third cut and highlights and I am looking forward to it. I highly recommend Patrone's. Everyone there pampers you & they do great work!

NOT A 1 STAR!!!! Absolutely the worst experience of my life!!! Received a $70 gift card for hour…read morelong pedicure. When I walked into salon I immediately wanted to walk right back out the door. The place was disgustingly filthy and old however I stayed for the treatment which was over in 30 minutes! Had to ask the tech to trim and file my nails otherwise she was just putting my sandles back on to paint them. Once painted she used a small hand tri - fold fan to dry them, like seriously?? The nail polishing looked like a 5 year old did it!!!! I immediately left and went to another place in town to have them fixed, they actually took as long to fix them as it did for the whole entire pedicure!! I can't even give them 1/2 of star rating, if anything I'd give it a -10 rating!!! Never ever go to this place!!!

The salon is nice. But I got a full set of acrylic nails on Monday and I have had one already pop…read moreoff completely by Friday, and I never have that issue anywhere else I get my nails done.

This location just opened a week ago. We were in town for a girls weekend trip. 5 of us came in for…read morespa pedicures. The staff was friendly and efficient. Very accommodating. All of us loved the massage chairs and picked great colors.

This was a wonderful experience. Whitney really knows her stuff. My nails crack and chip really…read moreeasily and she didn't even bat an eye. She makes my nails look fabulous. Really happy with the price as well! You get the most value here.

So at first I thought the address was wrong but if you pull behind the gas station you'll see it…read more Came in to get fake nails at 10 am (when they open). There was already two other cars waiting and another that pulled up after me. About 10 minutes later the employees got there and unlocked the place. Signed in and waited about an hour as the two employees finished up the other ladies ahead of me. Reasonable for it being busy with only two workers. Nails were kinda messy, and the guy had a lot of trouble getting the acrylic nail tips to stay on my fingers which has never happened at other places (they should get some better glue). Paid $40 not counting tip for shellac acrylic nails. IF I came back here, I would try scheduling an appointment beforehand and at a less busy time. I'll probably try a different salon next time.

Such a positive experience at the West Hollywood location. I feel like it was worth my time and…read moremoney. Thank you!

Very happy with the service I received from Jazlyn and front desk would recommend you to…read moredefinitely try getting your facial done here!

Sarah is a true genius! The color she can achieve is always beautiful and I've been so pleased with…read moreall of my results. She is very devoted to her clients and the profession. Also, the salon is absolutely stunning! I would highly recommend Sarah and her beautiful salon.

Never contacted me. I just needed a little trim on my sides to start with your salon and nothing. I…read moredo roots and high lights and hair cuts I went somewhere else. Very disappointed.